osTicket/osTicket-1.8 — pull request #1010 by protich (2014-06-10 18:21:48+00:00)
Title: Canned responses revisited

Various enhancement related to canned responses.

* Centralize how canned responses are formatted
* Add ability to quote original and last messages as a canned response
* Style blockquote element on ticket thread
* Enable initial canned responses by default