shivpkumar/Zendesk-Plugin — pull request #2 by YesThatAllen (2014-05-06 02:46:13+00:00)
Title: support for optional on-hold status

I believe this will close https://github.com/shivpkumar/Zendesk-Plugin/issues/1

See http://developer.zendesk.com/documentation/rest_api/tickets.html#json-format for syntnax