osTicket/osTicket-1.8 — pull request #776 by greezybacon (2014-04-11 14:19:45+00:00)
Title: Add contacts to organization

This adds a *Primary Contact* selection to the organization as well as an *Account Manager* on the staff side.

The account manager can
* be automatically assigned to all organization tickets
* be notified of new tickets from the organization
* be notified of new messages from the organization

The primary contacts can
* be added automatically as collaborators to the ticket

All organization members can
* be added automatically as collaborators to the ticket