osTicket/osTicket-1.8 — pull request #725 by greezybacon (2014-03-25 17:21:58+00:00)
Title: Client Login

This feature adds the framework for client authentication. Now, clients can register for accounts and login with a username and password to the client portal. The feature include several sub-features

### Features

* Client login (via new sign-in page)
* Client registration
* Email address verification for self-service registration
* When viewing a ticket, users are encouraged to register for an account or sign-in to view other tickets
* Registration can be disabled, which will use the legacy ticket access link page
* Registration can be closed so that only staff members can register client accounts
* Login can be required for clients to create new tickets
* New tickets via the web portal can be disabled (if registration is disabled and sign-in is required)
* Ticket links in emails now give access to exactly one ticket (show related tickets is retired)
* Clients have a time zone preference, and all times are shown in the client's preferred time zone
* System time zone is pre-selected for both new clients and new staff
* Client login supports password reset via email (with configurable template)
* Client sign-in page supports a configurable header and title
* Client registration page and email templates are translatable and configurable
* Staff login page supports a configurable banner
* New staff accounts can be accessed without a temporary password (reuses the password reset feature)
* New "Access" settings page with consolidated settings for authentication and access settings

### Review Requested for

* Template and view file naming conventions
* Content phrasing, especially with respect to the new content
* Look and feel as well as workflow
* Intuitiveness
* Misleading links, pages, etc.
* Missing prompts, labels, headers, etc.
* Migration of existing data and settings after upgrade from <= 1.8.2
* Lint and code quality