osTicket/osTicket-1.8 — pull request #656 by greezybacon (2014-03-04 23:44:39+00:00)
Title: Allow new ticket without required contact fields

If a staff member creates a new ticket and cancels the user-lookup / create-new-user dialog, and the contact information form has a required field other than the name and email address fields, the ticket cannot be created because the required fields for new clients are not shown and can therefore not have a required value.

This patch allows new clients to be created without the required fields when the ticket is created by staff members.