osTicket/osTicket-1.8 — pull request #437 by protich (2014-01-20 20:08:33+00:00)
Title: Ticket Access Link

The pull request adds the ability for the EndUser to request access link by entering email address and ticket number.

Starting with v1.8.1 we'll no longer allow login using email and ticket number - the authlink is sent via email. This is necessary due to the addition of collaborators (CC/BCC).