osTicket/osTicket-1.7 — pull request #867 by clonemeagain (2013-12-13 09:43:00+00:00)
Title: Response to issue 505

https://github.com/osTicket/osTicket-1.7/issues/505

This auto-assigns a ticket to the first staff member capable of claiming a ticket who replies to it.

Includes Admin option to enable/disable on normal Ticket settings page.