OTRS/otrs — pull request #166 by stephan14x (2013-11-26 19:41:49+00:00)
Title: Add OutputFilterHook to Customer Ticket Message

Add OutputFilterHook_NoTicketOptionsFallback HTML comment to
CustomerTicketMessage.dtl similar to AgentTicketPhone.dtl as used for FAQ
Module to inject FAQ Link to enable similar injection to CustomerTicketMessage Screen.