osTicket/osTicket-1.8 — pull request #50 by greezybacon (2013-10-28 22:47:17+00:00)
Title: Use seemingly-random form input names

Which will help fight off spammers. This should be coupled with logic that will add some enticing fields, like 'email' and 'name' to invite bot input. Then, on the form processing side, a spam submission can be detected and handled differently from human submissions. This should lessen reliance on CAPTCHA only as spam detection.