alphagov/government-service-design-manual — pull request #214 by lbhopkins (2013-09-24 14:28:15+00:00)
Title: Update configuration-management.md

Service Configuration Management helps with understanding how technical IT problems are impacting your customers. IT Operations Management staff can use Configuration Management tools to help solve this problem, the suggested link contains a short video describing how a Configuration Management System or CMS works.