modsognir/watchtower — pull request #1 by lenoretres (2013-01-23 04:38:17+00:00)
Title: Implemented Interactions

Made minor style changes. Implemented interactions. Whilst notes are notes (e.g. customer prefers business class), interactions serve as both records of an actual interaction with a customer (e.g. phone call, email) and may not be complete (i.e. an interaction may not be complete until an agent performs a follow up). Suggested future enhancements: add interaction type, implement interaction assignment between users, add reporting.