jcurry/ZenPacks.skills1st.TroubleTicket — pull request #1 by afindlay (2012-08-14 12:11:15+00:00)
Title: Updated zentt.py and README

1) Re-worked logging infrastructure
2) Process config file sections in dictionary order
3) Provide multi-ticket option to control whether one event can create multiple trouble tickets
4) Allow the AUTOCLEAR section to be omitted entirely
5) Moved ticket ID from summary to ownerid field, as summary gets over-written when a duplicate event comes in.
6) Note failure to create ticket in the ownerid field.