osTicket/osTicket-1.7 — pull request #124 by greezybacon (2012-06-14 04:43:08+00:00)
Title: Reporting feature

**Please don't merge this code** *yet*. I need an opportunity to clean it up, before it's ready for prime time. Just wanted to start getting opinions on the data, options, and look & feel

This adds an "overview" report to the staff panel's dashboard page. From it, you can get a graph of the ticket system's activity over a timeframe, and view current statistics by department, topic, and staff member. The statistics are paginated and exportable (CSV).

*Perhaps the statistics could show statistics for some point in time, but osTicket doesn't keep accurate historical statistics currently (for reopened tickets specifically)*

Outstanding:
* Security for the [Staff] tab of the statistics table (only show multiple users for managers)