osTicket/osTicket-1.7 — pull request #70 by protich (2012-04-23 18:58:42+00:00)
Title: Multiple Features

**Upgrader and db migrator**
The upgraded now supports ability to monkey patch the database.

**Unified ticket thread table**
Messages, Response and Notes stored in one table.

**Ticket events tracking**
Track ticket events like Opened, Closed, Reopened, Overdue...etc

**Advanced Ticket Search**