rossp/django-helpdesk — pull request #106 by yekibud (2012-01-17 01:48:12+00:00)
Title: adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF

These changes make it so you don't have to enter email settings for every queue (in case you want a default location for all queue ticket submission and updates). Also added a setting so staff can view the KB.