cabennett85/gittest — Issue #1559: send an email when user has trouble logging in
Author: cabennett85
Created: 2012-03-02 00:54:25+00:00
State: open

Facebook sends an email to you when you have trouble logging in (which I've surmised is >2 failed login attempts WITHOUT a successful login). As Facebook is really the master of retention and re-activation of dead accounts, this is probably a smart optimization. Note this is not password reset or username lookup, just an email pinging the user and reminding them of how they can log back in. Example email below.

This may be tricky to build, you're looking for failed login attempts withOUT an eventual successful login (E.g., 2 failed login attemps within 5 mins, without a successful login). I'll put it here for future consideration.

||Hi X,Sorry you've been having trouble logging into your Facebook account.|| [http://www.facebook.com/n/?index.php&mid=4f4561fG5af33e94f996G81fc03G86&bcode=hH29cjIU&n_m=peixeurbano%40gmail.com Get back on Facebook now] ||[[BR]][[BR]][[BR]]You can also get [http://www.facebook.com/n/?recover.php&mid=4f4561fG5af33e94f996G81fc03G86&bcode=hH29cjIU&n_m=peixeurbano%40gmail.com password help] or [http://www.facebook.com/n/?help%2F&topic=login&mid=4f4561fG5af33e94f996G81fc03G86&bcode=hH29cjIU&n_m=peixeurbano%40gmail.com login help] on Facebook.Thanks,[[BR]]The Facebook Team ||