uservoice/uservoice-iphone-sdk — Issue #29: Register process from within the app very confusing
Author: ericmulder
Created: 2012-02-17 09:11:49+00:00
State: open

I'm running into the following issue. We would like to use uservoice from within the app. But most of our test-users don't have an uservoice account yet.

This creates the following scenario:
- User submits an idea
- Gets feedback that he needs to register
- After registering he gets feedback that he doesn't have any votes left

http://cl.ly/1P2i0e2h37081L2m1X46

The only thing that signals a problem is the triangle in the users cell. But if you click that, you don't get any feedback but need to press 'edit my profile' to see that you need to confirm your email.

If people confirm on the website, they are logged in there (on the iPhone you only see the logo and username above the fold)

The user switched back to the app, en finds out he needs a password. Turns out you can change that on the website (below the fold)

Is there an easier way to have people directly posting feedback? Maybe anonymous or with an easier register process?