topspin/topspin-wordpress — Issue #34: Topspin shop not appearing
Author: Morganstclark
Created: 2012-02-10 15:28:08+00:00
State: open

Hello I have been talking to Dave Widamen at Topspin to sort an issue we have been having with the store plugin on Wordpress.

I have used this plugin on a number of wordpress sites and recently I transferred our content from test to live site and all of a sudden all the content of the store dissapeared and havent been able to recreate another store, or any store for that matter.

I have followed all the steps suggested to update but I m having the same issue:

I have put the correct API user and API Key in to the fields required, I then go to add in the Topspin aritst but there is no option to put in anything. I think this maybe as this particular Topspin account only has one artist associated with API user. Nevertheless we can not enter anything so obviously when you go to add in a store it is asking to add in Artist ID. This is the problem as there is nowhere to add this in. The same goes when viewing stores I have no way of adding in any shortcodes.

I have tried to rebuild/fix option on a number of occasions, I have added in a cURL plugin. So as i said I have been suggested to come here to talk to you guys about this as I m out of ideas on what could be the issue.

I m really hoping you can help. Look forward to hearing from you.

Regards,

Morgan