CommandFusion/CIP — Issue #7: Delay in updates after the iPad's been in standby for some time
Author: etienneterblanche
Created: 2012-02-05 10:11:39+00:00
State: open

Hi,

I recently updated all the iPads in a large system (30 of them) to iOS5.0.1 and also upgraded from iViewer Next v4.0.184 to iViewer 4 v4.0.196.

I then started experiencing issues with long delays in getting digital button feedback and serial text updates after the iPad's been in standby. I've also seen some issues with local loop back system commands used to control subpages. This was only a problem while the iPad takes time to get the updates from the Crestron processor.

I then decided to revert back to iViewer Next v4.0.190 and it seems better, but the client emailed me and said he's still getting these issues from time to time on different iPads.

The moment the iPad comes out of standby the info is all there and then suddenly disappear as the CIP1.1 JS clears and then request the updates from the Crestron processor. If the iPad wasn't in standby for to long the update will go quick, but other times it will take up to 2 minutes. This was not a problem before running iViewer Next v.4.0.184

Thank you,
Etienne