openplans/OpenTripPlanner — Issue #593: RTP/OTP produces error message occasionally for plannable trips
Author: PJHouser
Created: 2012-01-26 20:28:38+00:00
State: open
Labels: webapp

From user: "Tried to test trip from downtown to OHSU. Message said I “might be trying to plan trip outside data boundary.” The start and destination do however appear on the map and are well within the downtown area of Portland."

This has happened to me regularly. Simply clicking plan trip again usually works, but the appearance of an error message is a deterrent to users. Perhaps the error message should include "Try planning again." Or something to that effect so the user knows to try again.