techcollective/issuetest — Issue #116: Inventory Inconsistency tracker
Author: 3point2
Created: 2012-01-16 16:38:34+00:00
State: open

Reported by matt

After checking inventory, any inconsistencies would have to be entered into the inconsistency tracker. You'd enter the product name, it would auto fill the current inventory that was listed in Mercury, and then you'd input the actual amount that was on the shelf. There would also be a box for notes, of course. After you click ok, Mercury would automatically fix the inventory amount, but the inconsistency would appear in the inventory activity (#113) section for that product as well as an unresolved inconsistency list. Each inconsistency would need to be resolved before disappearing, for example:

Resolved, product found. For instance, if we were missing a hard drive and I reported the inconsistency but it turned out that it was in use in the store, this option would automatically re-add the amount to the product. If it had been 2 before the drive went missing and Mercury subtracted one when I reported the inconsistency, Mercury would add 1 back to the hard drives stock, whatever it might be at the time.

Resolved, Product lost. For use when we accidentally forget to charge a customer for a product.

You get the idea. Each resolved consistency should also be detailed in the consistencies notes.