rossp/django-helpdesk — Issue #99: check for 'empty' ticket updates
Author: kotowicz
Created: 2012-01-12 08:05:58+00:00
State: open

If the user pushes the 'update this ticket' button we should check whether any new information has been supplied or whether anything about the ticket has changed. Otherwise new users tend to spam the system with empty updates while 'trying things out'.