eofster/Telephone — Issue #37: No Outbound Audio
Author: saarons
Created: 2011-12-19 06:55:08+00:00
State: open

Whenever I call someone or someone calls me, I can always hear the inbound audio but when I speak, my audio never makes it to the other end. I changed SIP providers just to be sure but that didn't solve the problem. When I tried changing soft-phones however, the problem went away. Tropo is handling the connection from the PSTN to the SIP provider and I've already run through with Tropo support and they say the problem is the handling of "packet size inflation." I'm not entirely sure what that means, but I've nearly exhausted their support staff trying to track down this issue. I thought I would give it a shot here and see if there's any insight into what may be causing this.