rossp/django-helpdesk — Issue #95: Handle carbon copied addresses on tickets submitted via email
Author: fatbox
Created: 2011-12-19 15:47:08+00:00
State: open

If a ticket submitted by email has CC'd recipients they are currently ignored. They should be added to the CC list for the Ticket that gets created.

See also GH-18. My feeling right now is that CC'd addresses should have *view only* permissions to the tickets, but perhaps we can make it a configurable option.