ACCORD5/TrellisDesk — Issue #60: Attachments not showing up on index.php
Author: pburkind
Created: 2011-12-16 17:33:37+00:00
State: open

Posting this here per your request.

Submission of tickets through index.php does not have a way to attach files

Option is available from admin.php

Tools & Settings -> Helpdesk Settings -> Tickets -> Allow Attachments has been turned off and back on.

[Department] -> Allow Attachments has been turned off and back on

Apache version 2.2.21
PHP version 5.3.8
MySQL version 5.1.56-log