lightspeedretail/webstore — Issue #168: Shipping :: Destination Shipping Free Allowance Ignored
Author: mymacbusiness
Created: 2011-12-14 05:42:37+00:00
State: open

Confirmed in 2.1.2 & 2.1.3; The destination shipping module does not respect the "Free allowance" value for a destination, rather, charges the per item rate on top of the base charge regardless. The LightSpeed User Guides notes the unit applied to this value as being taken from the "flat rate shipping" setting:

"The Base Charge allows you to enter the base amount that is applied to all web orders. Free Allowance allows you to enter a certain number of units (based on what you’ve configured in Shipping>Methods>Flat Rate Shipping) that are not used to calculate charges. Per Rate Unit is the dollar amount to use to charge per unit (weight, volume, order) after the Free Allowance."

Regardless of the unit set in flat rate or destination shipping methods the Free allowance is ignored as if 0.