jirafe/magento-plugin — Issue #104:  403 Forbidden error - No statistics
Author: filcher1448
Created: 2011-12-12 16:44:34+00:00
State: open

hi there
90% of the time there are no staticis displayed when loggin on. The problem is browser independent. we are working on Magento ver. 1.4.1.0.
When trying to configure the module in admin it gives you a "Last Status: 403 Forbidden" error.
When trying to reconnect the analytics module or run a report it gives a: "There is a problem connecting to the Jirafe reporting system. Please try again in a few minutes"

any ideas what this could be? Sounds like a file permission error on the server. which files would i need to ensue have the right permissions?

regards
felix