mysociety/fixmytransport — Issue #521: "You have no account" email
Author: evdb
Created: 2011-12-12 10:57:17+00:00
State: open

Currently if you request a password reminder email for an address that has no account the website tells you to check your email, but does not send anything. This leaves the user wondering if the email has been sent, or perhaps spam filtered as nothing arrives.

Instead perhaps send an email to the address given stating that no account exists for that email address, but you can go and create one at ....

This retains the privacy of not disclosing if an account exists for an email address (web interface is unchanged) but gives the person controlling the email address an indication of what to do next.