a1dert/lh-tickets-test — Issue #322: Employee email activation problems
Author: a1dert
Created: 2011-11-30 12:06:07+00:00
State: open

Imported from lighthouse. Original ticket at: http://redtape.lighthouseapp.com/projects/59696/tickets/271. Created by Matthew Stibbe - 2011-06-01T06:58:21Z

Customer Eddy Carroll reports this problem. A friend of mine, Mungo Amyatt-Leir, has also reported a very similar problem that prevented him from accessing the system for testing.

•	I went through the invite-a-new-user and invited one of my other email accounts. I got the confirmation email okay, but when I clicked through, I got this message (see attached Turbine_activation_failure.png):
We're sorry, but something went wrong.
We've been notified about this issue and we'll take a look at it shortly.
(I tried a couple of times, including after closing down all browser windows and launching afresh.) As an aside, this error screen could benefit from some links to take you to the Turbine homepage, sign-in page, or help page.

I also tried using the reset password option, but the new email address wasn't yet recognized by the system.