Groundwire/Volunteers-for-Salesforce — Issue #5: Volunteer job wait list feature
Author: emagnuson
Created: 2011-11-28 19:23:46+00:00
State: open
Labels: Enhancement, Low Priority

Orgs sometimes have more volunteers than available space. In these cases waitlisting is important. Here are two approaches thought of for addressing this scenario.

1. Adding a third state for capacity calculations. Capacity is either at "open" "filled" or "waitlist". There would be a waitlist flag that you can check that results in a signups being given the status of waitlist. Additional rollup on waitlist would be helpful. Then it's up to the manager to figure out what to do with those people. Of course, the waitlist flag would also cause the Sites page to message appropriately.

2. What about the staff person being able to set a number for capacity limit and a number for waitlist/alternate limit, where if the capacity number is reached, folks get put into a waitlist/alternate status, and if both are full, folks get sent or put elsewhere? Elsewhere could be a generic wait list or a way to float and be assigned on the fly to a shift by the manager as needed, some way for the manager to be able to track people's interest in shifts/jobs/events that were full.