twilio/OpenVBX — Issue #176: Voicemail Greeting: Not able to use 'Record Using a Phone'-Gives error: 'You must have an incoming number to record a greeting' even though I have a number!
Author: tonypearl
Created: 2011-11-26 01:08:52+00:00
State: open

The title says it all...

When I go to Setup-->'Voicemail,' it shows 'Greeting.'
Then, if I click on 'edit,' it gives me the standard 4 options of:
1. 'Read Text Like a Robot'
2. 'Upload an mp3'
3. 'Record Using a Phone'
4. 'Choose From Your Library'

So here's the trouble:
When you click on 'Record Using a Phone,' it asks you to put in a phone number for the system to call.
So you enter the number that you want to call, and then click on 'Call & Record.'

Then it starts to go to work, but immediately comes back with the message:
"You must have an incoming number to record a greeting. Get a Number"

But I already freakin' HAVE a number!

Next, there's also an issue with being able to use the 'Choose From Your Library' option.
I DO have recordings in my library, but it's just not picking up any of them!
I get the message "You haven't made any recordings yet!"

So does anybody have any idea why I'm getting this messages for the voicemail??
This has been driving me nuts today!

Thanks,

Tony