drapergeek/findit — Issue #6: Send e-mail on ticket creation to admin
Author: drapergeek
Created: 2011-11-09 15:22:43+00:00
State: open

Using the site config yaml file, there should be two options. One should be notify_users_on_new_ticket and the second should be users_to_notify_on_new_ticket. The first is a simple boolean and the second is an array of email address. If the first value is set to true then an e-mail should be sent to all users on the second value notifying them of the new ticket and providing a link back as well as some basic information.