e-hulp/HelpIM — Issue #94: waitingqueue sometimes get stuck
Author: winfried
Created: 2011-11-08 08:18:41+00:00
State: open
Labels: bot, bug, High priority, xmpptk

Steps to reproduce:

- staff goes in staff chat, but does not open a client chat
- client enters & fills in forms, clients get in waitingqueue
- staff closes staff chat
- staff opens staff chat again
- staff opens client chat

Client stays in queue, where the client should be assigned to staff.