stwood/Microsoft-Media-Platform-Content-Manager — Issue #2: When using the product Microsoft Media Platform Content Manager found problems.
Author: stwood
Created: 2011-10-31 15:16:38+00:00
State: open

Hi all,

I got this case related to Microsoft Media Platform Content Manager and IIS Transform Manager (beta 1).

Issue Definition:
The Microsoft Media Platform Content Manager product is installed on the below servers and meets the requirements as described in the documentation.
Installed software:

1. Server ORIGIN - 1 processor 2 core @2.33 GHz, 7.5 GB of RAM:
∙ Windows Server 2008 R2 Datacenter 64-bit
∙ IIS 7.5,. NET Framework 4
∙ IIS Media Services 4.0

2. Server SQL - 1 processor 2 core @2.33 GHz, 7.5 GB of RAM:
∙ Windows Server 2008 R2 Datacenter 64-bit
∙ Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)

3. Server CMS - a processor 2 core @2.33 GHz, 7.5 GB of RAM:
∙ Windows Server 2008 R2 Datacenter 64-bit
∙ SharePoint Server 2010 14.0.4763.1000
∙ IIS 7.5,. NET Framework 4
∙ Silverlight plugin 4.0.60831.0

4. Server TRANSFORM - a processor 2 core @2.33 GHz, 7.5 GB of RAM:
∙ Windows Server 2008 R2 Datacenter 64-bit
∙ IIS 7.5,. NET Framework 4.0
∙ IIS Media Services 4.0
∙ Expression Encoder 4 Pro SP1
∙ IIS Transform Manager (beta 1)

Files are added manually by using the Transform Manager. After download, the video file is displayed in the list of media files in SharePoint 2010.
If the customer tries to play the video through a standard Silverlight player, built into the product, he gets an error.
Error Silverlight-plugin in the browser: "Unhandled Exception in Silverlight Application Play is not allowed when there is no source set."
If the customer inserts a video file URL in the IE browser, the video loads as expected.
Files added by default (when installing MMPCM), are getting played without any issues.
My questions are 
- Does anybody have any experience with Microsoft Media Platform Content Manager or IIS Transform Manager (beta 1) to assist?
- Does anybody have any idea on this issue?
- Is it ok to troubleshoot a Beta 1 software as IIS Transform Manager (beta 1)?

Thanks in advance!
George Bethanis