philtr/aszist — Issue #6: Paper Trail
Author: philtr
Created: 2011-10-24 02:21:31+00:00
State: open

We are using [`paper_trail`](https://github.com/airblade/paper_trail) to track changes to tickets (such as status updates, etc), but they are currently not being shown in the comment list.

If someone changes the status or assigns it to a new agent, I'd like to show it interspersed in the comments list showing what action was performed (much like on GitHub issues).