mysociety/fixmytransport — Issue #474: replace [email adress] with name in update titles
Author: davewhiteland
Created: 2011-10-21 14:20:56+00:00
State: open

Currently if an update comes in from an operator without a name, the update title is
[email address] responded to Joe Bloggs
This is mainly a problem for messages from the transport operators, since it means it's easy to miss the signficance of the reply in the stack of updates.
This is related to issue #432 -- since there's a case for using the transport operator rather than the individual's name for emails coming in from operators, perhaps (especially where we can do a domain match against the operator the problem was sent to, perhaps?)