e-hulp/HelpIM — Issue #66: Client what does not go away blocks staff member
Author: pvdv
Created: 2011-10-17 10:55:19+00:00
State: open

As as staff I can stop the chat. When I start a new request for a chat, I will get the same chat again when the client did not stop the chat. A client what refuses to stop the chat, can block a staffmember in this way. The client will become confused, because he sees three chats under eachother.

How to reproduce:
start a chat as staff
star a chat as client
staff stops the chat, client does nothing
staff requests for a new chat
Staff gets the old client again
Client sees tree chats under each other