mysociety/fixmytransport — Issue #468: Differentiate between feedback and reporting a problem/contacting an operator
Author: MyfanwyNixon
Created: 2011-10-13 08:05:06+00:00
State: open

I am really surprised this is a problem, but the many emails we get to the team every week asking for timetable information or indeed making a complaint would indicate otherwise.

I kind of understand sending a timetable question via feedback, if your thought process goes "well, it's not exactly a problem... - ah! feedback!" - in this case maybe we could reword the red button text as something like 'contact the operator of this route'. Needs thought. MN