user: Fred, an IT technician, was setting up a computer for one of the newly hired consultants. He saved the letterhead file in the Docs folder. While Fred was out, having lunch with the other employees, the consultant dropped in to pick up her computer. As Fred was gone, his boss, Mary, inspected the computer to see whether it was ready. She noticed that the letterhead file was placed in the Docs folder. She remembered that in accordance with the new guidance, the letterhead file should be stored in the Templates folder instead. She removed it from the Docs folder and moved it to the Templates folder. She then handed the computer to the consultant. Mary decided that at the next staff meeting, she would remind Fred of the new guidance. She left the office to meet with her own boss. A few minutes later, the newly hired consultant called the IT department. Fred was still away, eating lunch, but the call was automatically redirected to his mobile phone. The consultant asked Fred for help locating the letterhead file on her new computer. Mary calls Fred and tells him that she moved the letterhead file from the Docs folder to the Templates folder. Fred does not believe Mary.

assistant: Fred will tell the consultant that the letterhead is in the folder labeled 'Docs'.