user: The packers at a freight forwarding company are notified of a container that has just arrived at their headquarters. The container's label lists its contents as vegetables and does not mention clothes. One of the packers, Daniel, is sent to collect the container. However, no one informs he that the container actually contains clothes and there are no vegetables in it. Daniel does not open the container and does not look inside. Daniel reads the label. A cousin calls Daniel and tells him that the container has clothes in it, and that he should ignore the label that says 'vegetables'. Daniel believes him cousin.

assistant: He opens the container and looks inside. He can clearly see that it is full of clothes. Despite the label's misleading information, Daniel is not surprised thanks to his cousin's heads up.