### communication:

Oral communication
* includes speech, speechreading and the use of residual hearing
  - using spoken language to communicate ideas
* involves both listening and speaking.
* is also an important skill of a lawyer
  - significantly richer than the written language because of delivery
  - investigated as the essence of the teaching-learning process
  - to include experience in a telephone interview activity
  - understood as a tool for conveying ideas accurately
* is used in class discussions and presentations
  - meetings and presentations with clients
* is very different, because it can communicate passion
  - important in law enforcement

Organizational communication
* can flow in different directions.
* focuses on communication in the workplace
  - within an organization
  - large group dynamics
  - the nature of communication in the workplace
* is investigated through examining symbol-using systems.

Paralanguage
* are communication.
* can also communicate emotions.
* is communication
* is the ability to communicate without meaningful words - just gestures and voice tones
  - study of nonverbal cues of the voice
+ Nonverbal communication, Paralanguage
  * Paralanguage is the study of nonverbal cues of the voice. Various acoustic properties of speech such as tone, pitch and accent, collectively known as prosody, can all give off nonverbal cues. Paralanguage may change the meaning of words.

Personal communication
* is extremely important in employee satisfaction levels
  - far richer than electronic communication
* is the most effective means of learning and changing
  - way of the future
  - where the children communicate with each other one on one

### communication:

Persuasion
* are books
  * ' is often confused with manipulation, which is the way to get people to agree with something that is not in their best interest. Persuasion is meant to benefit one or more parties in the end
* generally involves the communication of simple ideas.
* is communication
  - behavior that can be understood, changed, and improved
  - often the critical factor in the success or failure of a project
  - one of the three major purposes of communication
  - propaganda Communication of information is education
* is the approach of public relations
  - the super salesperson or the efficiency expert
  - concommitant of choice and the freedom to choose
  - deliberate attempt to change someone's attitude
  - form which the exhortation assumed
  - goal of the written word, the spoken word, unspoken messages
  - means by which principle directs power toward the truth
  - process of creating, reinforcing or changing people's beliefs or actions
  - professional way of getting along with fellow workers, including family members
  - technique of the technically able, one who is versed in numbers and facts
  - used to build and win credibility Public communications
  - what keeps the whole universe together
* occurs when an audience believes that it shares the speaker's conclusions.
* particularly important component of communication.
* works to persuade people to change their attitudes and behaviors.

Poor communication
* frequent cause of accidents.
* major cause of stressful situations.
* symptom of a dysfunctional group.

Positive communication
* can be one of the healthiest habits of all
  - increase both supervisors' and employees' self-esteem
* focuses on respect for the child and involves both speaking and listening.
* helps families support each other through many different life experiences.
* is also the key to good relationships at work
  - important in healthy families
  - the key to love and romance
* leads to nurturing relationships, cooperation, and feelings of worth.
* tool to develop resiliency.

Postal service
* are capable of weapons
  - shipping companies
  - the traditionally way of receiving mail
+ County, Japan
  * Postal services use it.