### conflict:

Interpersonal conflict
* exists whenever two or more people disagree.
* involves personality clashes.
* is the largest controllable cost in the workplace today
  - usually a function of interdependence between parties
* occur between strangers, acquaintances, friends, parents and children.
* occurs between two or more individuals who are in opposition to one another.
* part of life.

Intragroup conflict
* is conflict between groups in the same organization or command.
* occurs between members of a single group.

Marital conflict
* can create a multitude of fears and worries in adults and children.
* has a threatening and destabilizing influence on families
  - both direct and indirect effects on children
* undermines parents ability to discipline children appropriately and effectively.

Parental conflict
* major source of reduced well-being among children of divorce.
* threatens a child's sense of a secure home environment.

Personal conflict
* do happen and differences based on personal attitudes and knowledge do happen.
* involves characteristics, attitudes, and level of selfishness of the two people.
* means people see things differently and both people feel they are right.

Psychological conflict
* is clearly manifest in highly visible behavioral correlates.
* lead to mounting anxiety as well as anger, sadness, hurt, and fear.

Psychological warfare
* has many similarities with propaganda messages.
* is conflict
  - military operations
  - the first weapon used in a war, and among the most lethal ones
* precedes physical warfare.
  * The term 'psychological warfare' is used to describe methods that military use in war-time. Psychological warfare has many similarities with propaganda messages.

### conflict | psychological warfare:

Demonization
* is condemnation
  - destructive even when applied to truly violent offenders
* occurs when the other s motives are negatively construed.
* time-honored technique of propagandists.

Scuffle
* includes blows.
* often break out as shoppers struggle for the most popular goods.

Substantive conflict
* breakdown in the decision making process.
* is when people are genuinely interested in the issues or ideas involved.

Workplace conflict
* can be productive or non-productive.
* come in all shapes and sizes.

Conformity
* choice relative to personal values and social values.
* decreases when one other person deviates from group behavior or judgment.
* exists when it is enforced within a given system.
* is agreement
  - attributed to social control, both formal and informal and direct and indirect
  - confused with civilization
  - cooperation
  - deformity
  - distinguished from obedience by being imitation, often of equals
  - for ants and religious bigots
  - fueled by the fear of ridicule
  - important in society
  - laziness
  - less valued in North America than in most other societies
  - often the result of group or peer pressure
  - orthodoxy
* is the enemy of creativity
  - liberty
  - jailer of freedom and the enemy of growth
  - rule in everything but the religious structures in suburbia
  - single most devastating effect on a child other than death itself
* major factor in human behavior.
* occurs when people yield to real or imagined social pressure.
* plays a role in reducing the growth of graphic art creativity among young children.
* risk when using national systems for quality assurance.
* varies among cultures.