### complex phenomena:

Leadership
* Defines the roles of a leader, and how they work in the context of the volunteer world.
* Is An Art - An ethical, means based, approach to organizational change
  - the epitome of a model in being non-judgmental
* affects both foreign relations and internal stability.
* also means making unpopular decisions that have a long term goal in mind.
* also means working collaboratively with others and addressing environmental issues
  - with a variety of stakeholders in a situation
  - occurs continuously in informal groups, communities and other unorganized settings
* begins in the mind and the heart, and it works itself out in everyday life
  - with a belief in the possibility of a better society
* can be a body of people who lead a group or the ability to lead
  - bring the best or the worst out of people
  - happen at various levels of an organization
* comes in many different forms, and functions in many different ways.
* complex phenomena.
* concept of owing certain things to the institution
  - that allows for both horizontal and vertical applications
* continual demand for performance.
* critical element of workgroup success.
* deals with vision, effectiveness, and results, focusing on people.
* delicate balance between respect, control and motivation.
* depends on the ability to make people want to follow.
* determines how a company is perceived in the marketplace.
* developmental process that requires training
* does make a difference in the life of a society and in the course of history.
* dynamic process learned through experience.
* encompasses a learned set of knowledge, skills, and attitudes
  - many of the fundamental currents of human experiences
* flourishes at all levels and in all sectors.
* focuses on human interactions while management is interested in process and results.
* form of service.
* function of a community
  - the leader's motivation, skills, style and level of conceptual ability
  - vision and change
* fundamental skill in health care.
* gives people a sense of power, hope, and makes things happen.
* group process.
* grows when an initiative is driven and owned by the population.
* has to do with how people are.
* includes instilling leadership in others.
* involves a powerful psychological relationship between the leader and the led
  - set of skills that are learnable
  - attitudes, skills, and knowledge that can be learned
  - flexibility, orientation to values, and openness to change and new ideas
  - getting people to tackle tough problems, and it skill that can be learned
  - helping people see the world differently
  - inducing change, and it takes skill , intentionality, and persistence
  - inspiring, informing, and reassuring people that it is possible to make change
  - long-term investments in people and enduring relationships of trust and respect
  - taking risks, as well as teaching, guiding and directing of others
  - the ability to bring about a desired change or action from or with others
* is ability
  - able to influence and motivate others
* is about being agents of change
  - building trust through shared purpose, vision, and shared values
* is about change, about making choices to bring about positive change
  - and change is about taking risk
  - communicating vision, or more simply, dreams of what is possible or imagination
  - creating an environment where other people can succeed
  - empowering others to reach their full potential
  - getting things done and helping people reach their potential
  - having a vision and communicating that vision to every employee
  - how to manage people - with honesty, truth, care and compassion
  - living our values and optimizing the natural dynamics of the living system
  - making hard decisions
  - motivating others to follow, perform, and achieve
  - people and change
  - principles and beliefs
  - the ability to influence, to have an impact, the ability to master change
  - volunteeringto contribute to the success of the organization or community
  - action by anyone that influences others to follow
  - activities
  - all about influencing the affairs of the world
* is also about influencing people by providing purpose, direction and motivation
  - responsibility
  - confused with authority or position
* is an act of self-selection
  - activity that everyone participates in on a regular basis
  - ageless topic that has been studied from many different viewpoints
  - art that requires self-confidence, creativity, and the courage to take action
  - essential component of management
  - evolutionary process
  - expectation of responsible citizenship
  - extension of who a person is
  - extraordinary development of a person
* is an important aspect of sorority life
  - earmark of success to most people
  - role in the vitality of a congregation
  - interpersonal influence directed toward the achievement of a goal or goals
  - observable and learnable set of practices
  - another characteristic that has emerged from group processes
  - any intentional act that results in progress
  - bodies
  - both a calling from within as well as a set of skills to be practiced
* is central to the course of human history
  - public affairs
* is characterized by accountability, courage, foresight, and integrity
  - the willingness and ability to assume responsibility
  - cognitive influence that affects the way other people think and therefore act
  - critical to every great human achievement
  - developed through learning to be a servant
  - different in periods of change
* is essential to colleges' and universities' sensitivity to values in higher education
  - ensuring organizational effectiveness and managing change
  - explored in the context of moral, ethical and social responsibilities
  - for men, women and children
* is found in being the servant of all
  - many different forms and often in unlikely places
  - guys making plays, and making plays at the right time
  - hard work and sometimes boring, like going to meetings
* is important because it influences the destiny of people
  - in organizations because leaders are the ones who make things happen
  - in a constant state of learning and growth
* is involved in enabling leaders to function as creatively and as effectively as they can
  - with doing the right things
  - key to enabling communities to move ahead and adapt to change
* is learned by doing
  - effort and hard work
  - mainly about communicating a vision and getting others to commit to that vision
  - measured on resourcefulness, influence, responsibility, and self-confidence
  - more effective when people are willing to work collaboratively for a common purpose
* is more than a position of power
  - being elected for public office
* is often about shaping a new way of life
  - ego-based behavior
  - the antithesis of popularity
* is one of the highest forms of service
  - hottest topics in business and professional organizations
  - most observed and least understood phenomena on earth
  - ordinary everyday activity performed by ordinary people
  - people development
  - practiced in the presence of others
  - problem-solving involving the art of strategy and tactics
  - responsible for everything the organization does or fails to do
  - sacrifice and humility
  - seen as more than having a particular style, being charismatic, or giving orders
  - selfless service to one's unit and country
  - servanthood
  - service to others through vision, risk, and love in action
  - somebody who looks after their people
* is something that can take a person many places in their route to success
  - comes from anybody, any class, anywhere
* is something that is hard to define, but everybody knows it when they see it
  - innate in a person
  - most everybody desires to have
  - status
  - strength, power, helping others, vision, giving back, success
* is that aspect of management concerned with getting results through people
  - role that connects the parts to create a whole
* is the ability to facilitate action and guide change
  - get extraordinary achievement from ordinary people
  - guide others in direction, course, or action towards a common goal
  - influence the behavior of other people
  - influence, motivate, and direct others
  - lead away from the boundaries of cultures
  - obtain followers
* is the ability to see reality as it really is and to mobilize the appropriate response
  - the invisible
  - take charge and make results happen without being told to do so
  - transmit ideas into action
  - unlock people's potential to become better
  - work with people and solve problems very effectively
  - accomplishment of a goal through the direction of human assistants
  - achievement of results through people
* is the art of accomplishing more than the science of management says is possible
  - treating everyone differently, equally
  - authentic expression of the integrated whole that our lives are
  - capacity to translate vision into reality
  - common element of all successful organizations
  - conjunction of good ideas and good character
  - core that drives all policies
  - glue that holds the staff together
  - interaction that develops between the leader and the group
  - job of management
  - key lever in achieving organizational change
  - mother of all signals
  - pivotal force behind all great achievements in human history
* is the process of creating, sustaining and directing energy
  - creating,sustaining and directing energy
  - directing, initiating, regulating, and coordinating group activity
  - facilitating our becoming and learning
  - influencing individuals and groups to set and achieve goals
  - product of creativity and effort
  - secret ingredient in every successful organization
  - skill needed to bring people to the table, start talking and keep talking
  - union of people burning with the same great idea
  - wise use of power
  - vital to nations, communities, and organizations
* is what brings countries together
  - creates change
  - occurs between heroics
  - our system of government is all about
  - solves problems
  - turns a gaggle of individuals into a superior force
  - where no control is needed because of the healthy leadership
* is, by definition, doing things through the efforts of others.
* key role in becoming a teacher.
* learned behavior
* learning strategy.
* lifelong development process.
* matter of influencing others towards some goal or objective.
* means getting along with people
  - things done through people
  - having the best brands, the best operating practices and the best people
* means listening to and caring about people
  - to, and caring about people
  - to want something, and to be able to show the way to realize what one wants
  - working cooperatively with others to accomplish agreed upon goals
* mix of knowledge, values, skills, and behaviours.
* moves people towards common goals, principles and values.
* necessary kind of social action at work, in the community, within the family.
* necessity that communities require in order to accomplish their vocation.
* occurs when one takes an ordinary idea and deals with it in an extraordinary manner
  - that is our lifestyle
  - willing, pro-active and trusting followership is earned
* pathway towards empowerment.
* people sensitive skill.
* personal discipline, and when applied correctly, affords the ability to lead people.
* plays a very important function in the development of any country
  - the development of every country
  - an important role in large-scale change efforts
* process of getting things done through people
  - influencing others toward the achievement of goals
  - interaction that occurs between leaders and followers to determine goals
  - mutual influence directed at achieving purposeful results
  - that any person can perform
* quality of the service relationship between designers and clients.
* real driver of corporate profits.
* refers to ability to inspire, influence, or guide others
  - the ability to inspire, influence, and guide others
* relation-based activity.
* relationship which celebrates diversity and thrives on collective involvement.
* requires empowerment of the individual by the community
  - ideals that stimulate and energize people
  - responsibility and the ability to motivate others
  - the ability to touch others' feelings
* responsibility shared by all members of the organization
  - with fewer rules than grand expectations
* revolves around people.
* role played by one person in a group.
* self-referral process.
* service to others or to community.
* set of practices that can be learned and productively applied.
* set of skills that anyone can acquire
  - can be taught and learned
* shared phenomenon
  - responsibility, focused on achieving the organization's vision and mission
* skill like any other that can be developed over time.
* skill that can be developed and nurtured
  - improved with practice
  - learned like any other skill
  - taught, cultivated, and ultimately shared with others
  - directly connects to the real world
  - is practiced constantly
  - most gifted students possess
* skill, which can be learned.
* spiritual act.
* three-way relationship among leaders, constituents and concepts.
* trait that some people possess naturally
  - which requires both physical and mental maturity
* transformation process.
* way for leaders to help people discover their creative potential.
* word that is spinning through today's conversations.