Sometimes the only thing you can do is just to take a deep breath and kind of use the adrenaline or whatever is rushing through your body at the time to make very clear and deliberate choices. He had a choice to either be calm about the situation. He could have also been angry that neither of us had thought to look up something like this, but instead he chose to be very level headed and just to be very calm about the situation. I think that ultimately passes on to other people who maybe are feeling differently about the situation and just keeps an even temper in the room. And ultimately I think being a little bit more even tempered especially in an emergency situation makes for a little bit better decision making, making very deliberate choices, doing one step instead of five to get something remediated. That's definitely really important.