A woman recorded a panera drive-through employee refusing to take her order because her toddler was screaming. The employee refused service, and the woman refused to leave, continuously pressing the employee as to why he wouldn't take her order. And the woman asked if he refused service because the child was screaming, the employee responded saying yes, and that it was his right to do so. He then offered the woman alternatives to placing her order at the drive-through, like coming into the restaurant or placing her order online. The woman then threatened the employees, saying that she was recording their interaction, and that she was emailing corporate because he was being completely rude. The woman was completely dissatisfied and told the worker it was his job to take orders, and she also captioned her video, what child doesn't make noise? Apparently it's difficult for drive-through workers to hear when there's that much background noise, and establishments are allowed to refuse service to disruptive or unruly customers, including children. However, this employee ultimately didn't refuse service, he simply provided the woman with other options to place her order, which she turned down. Who do you think was right in this situation?