It's really happening for real. Adjusters are actually getting remote desk assignments for both auto and property. How does this work and is it worth it? Find out starting now. You're watching The Property IA Show. This video is sponsored by Kaplik. As insurance adjusters, we need to be covered by insurance. Download the free guide at cplic.net slash adjusterTV. Find by the IA firm CCMS and associates to apply to this fast growing and innovative firm, email your resume and a compelling cover letter to careers at ccmsclaims.com. Hey, it's Matt here with AdjusterTV and for the best tips and tools for getting on the first call list as an independent adjuster, subscribe now. It's one of the biggest things that you can do to help adjust your TV. Working remotely is great work if you can get it. In these days, it seems that more and more people are able to get work like this. Especially because of the recent lockdowns, people are having to work from home. But you still have to get a license and many states require an in-person proctored exam. So next, we're going to hear from Melissa Britton, CEO of JusterPro, to explain how you can still take state exams in the COVID era. But first, are you looking for an IA firm where you're not just another number? Let me tell you about my friends over at CCMS and associates. CCMS has been called a big mom in pops because they care about their adjusters. They also care about results. The CCMS family is dedicated to training and developing a talented adjusting team. And if you would like to become a part of this team, email your resume and cover letter directly to careersatccmsclaims.com. So recently we have a lot more people working at home and they're not able to, for instance, have someone come in when they're taking their pre-licensing course which requires a monitor and have that person come into their home and monitor their course or they're not able to go out and get an order to sign their affidavit of witness so that they can be compliant and actually get their first license. So that's kind of presented this challenge to us where we say, okay, what do we need to do to help that situation? So just being able to offer online monitoring services, we've instituted an online proctoring into our pre-licensing courses so that anyone who goes through a pre-licensing course of ours rather than needing to go and find a disinterested third party which is the way, you know, it always needs to be, can register that way and just have their exam online proctored right there inside the course. We also have our in-house notary who has now proved as a remote online notary so that she can get on a Zoom meeting with any manager, any proctor and notarize their affidavit which sounds like something small but, you know, if you're out in a small town or anywhere right now and you're sheltering in place or whatever it is, having a notary, getting to a notary has become more difficult. Even beyond that, it's something we are going to leave as a part of our course moving forward because maybe you're in the field, maybe you're working as a catagestor and you need a second, you need to be working on a CE course that requires a monitor or something like that. It's just great to have that in the course where online monitoring, online proctoring, remote online notary services are available. Kind of kind of thrown a curveball and it's allowed us to kind of enhance all of our courses, not just adding a state but enhancing the courses that we already have to make them easier for the folks who are taking them. Next up, learn the different kinds of work from home opportunities available. But first, as insurance adjusters, we need to be covered by insurance. We're writing estimates, climbing ladders, walking on roofs and mistakes can and will happen. So what are you going to do when something goes wrong? Just complicate, CPLC or Kaplik for short is an insurance company for independent adjusters formed by independent adjusters. They understand our job and the potential problems that can arise. If you want help understanding what coverages you need, head on over to cplic.net slash adjusterTV for free download that will explain the common types of insurance for adjusters. Our goal is to be a national company within the next 12 to 24 months. That's a big thing. And we're focused on it. We're dedicated to it. And we're going to be needing people not just in the field, we're going to need people at the desk because we're going to have carriers that are going to want us to handle things at the desk level as well. So it's a very exciting time, very exciting time to be a part of all this growth. One of the services that CCMS offers is litigation management. Unfortunately, in the state of Florida, there are certain statutes that allow four cases to sometimes go into litigation a little bit quicker than other states. And so we offer desk adjusters to be able to manage that litigation process. So we have desk adjusters who work directly with defense counsel and provide guidance on how to move the case forward and either provide a solid defense for the case. If the case does need to go to trial, or sometimes it's resolving the case. And again, using those negotiating skills, what can we live with, what can we accept to ultimately bring the case to resolution? There's actually both. We have some adjusters that will work with the desk adjuster, will work with the field adjuster and defense counsel to go out and coordinate a re-inspection. In those cases, we have an estimate from the other party, we know what they're seeking. And we go out and either put our eyes on it to say, you know, we cannot justify these additional items or we can understand where you're getting at to request payment for these additional items. And the field adjuster will provide a full report to the desk adjuster. The desk adjuster will discuss that with defense counsel. And these are all items that we use, possibly in a mediation, or just in your negotiations with the other attorney to ultimately resolve the case and avoid a trial. CCMS offers a line of products for our clients that's desk adjusting and all of the work can be done at the desk. And during, with the improved technology, everybody is realizing that you can work remote, be just as productive, if not more productive, when you're working at home. And so we do offer a services to our clients that are pre-litigation and post-litigation adjusting from the desk. I know that a lot of adjusters do have a concern that I can't claim a roof or I just don't want to. I don't want to be outside, it's too hot, I don't want to deal with that anymore. And it is nice to be able to bring your experience as a field adjuster. When you're ready to stop climbing on roofs or you're ready to stop being out in the heat or chasing storms, you can certainly do desk adjusting and your prior experience is going to help you evaluate, fully evaluate the claim. Sometimes it's not always easy when you're looking at photos to understand what you're looking at. But if you have the experience and you've done that in the past, it is certainly a lot easier to understand what's trying to be conveyed in those photos and have the conversation with the homeowner about what's going on at their home. The qualifications for a desk adjuster varies on the type of work that you are interested in doing. There's certainly a need for somebody who has a vast, prior field experience, it's absolutely beneficial. However, we have also seen justice many adjusters who are able to learn based on the trading that we provide. So we're always happy to take on somebody who is new to the field and excited about learning. The biggest key is being able to or being willing to learn something new, take constructive criticism, take the feedback. And really ask questions if you don't know. That's something that CCMS in general is very big on making sure that you ask questions. We want you to ask questions. Nobody knows all of the answers and we don't expect you to, but we do expect you to ask questions if you're not sure which direction to go. Yeah, so we currently have a wide range of opportunities that are coming up for sure, both residential and commercial opportunities and some different accounts. We have a desk adjusting program that has absolutely taken off. It's doing amazing. Cat opportunities, we have cat commitments in a couple of states spread out throughout the U.S. that probably 90% chance that a storm hits one of those three every year. And I think that's another thing that sets us apart. We have a wide range of kind of what we look for in different positions. If you enjoyed this video, you'll love writing along with us on Adjustor TV Plus. Myself, Chris Dainley, Guy Granford, Veteran and Adjusting School and others show you how to handle claims with confidence. We know it's hard to find a working adjuster who will let you shadow them, which is why we'll let you write along with us on Adjustor TV Plus. Check it out for seven days absolutely free at AdjustorTVPlus.com. Adjustor TV is the premier video resource for the independent adjusting community and we're committed to bringing you the best, most up to date, and entertaining programming to help you learn what Adjusting is all about. If it's right for you and how to build a rewarding career in claims, a career where you can help people in their time of crisis and also earn a great living. For much more information about becoming a successful property or auto claims IA, including many more videos, free tutorials and webinars, the best gear in software for claims, industry news and IA weather reports, head on over to AdjustorTV.com. And as always, thank you so much for watching and have a great storm.