Welcome to this series of hints and tips designed to improve your travel experience. We're asked here that when I'm deciding on an airline should I be looking at things such as treatment on board, on time record, level of likely supportive things go wrong. And it certainly looks as though something has gone wrong here. All are not the same. There are some areas in which airlines do vary, often quite considerably. Obviously, there is first the major differentiation between full service airlines and budget carriers. But different airlines also have a range of operating cultures. Some concentrate on the quality of service in the main cabin while others impress with their safety record, their on time performance, or maybe the cheapest fears. What is their main task? The primary task for any airline is to move its passengers, their belongings, and or commercial freight, from source to destination quickly and efficiently. However, there are a number of ways in which this task is able to be interpreted by airline management. And you can experience these differences as a passenger on these airline services. How are women treated? A number of airlines do demonstrate a real difference when it comes to the treatment of male and female passengers. This can be due often to cultural differences in the airline's management and in their home country. Although efforts are often made to minimise this issue as far as passengers are concerned, inbuilt prejudices can be difficult to hide completely. On time performance, a number of airlines pride themselves on the number of their flights that leave and arrive on time. If your plan trip has several tight turnaround times and the overall timing is critical, then this may well become a major issue for you. However, you'd better ensure in that case that you don't shop at the airport late. Staff Culture The airline industry is one that illustrates the principle that the business is only as good as those at the top. A service-oriented staff culture tends to permeate down from above in a number of carriers. An example of the advantages of good culture relate to the way in which you might be supported should your luggage become misled or fail to arrive with you.