Thanks for calling the support you are talking to GF. I hope you. Hi, you said your name's Jess. That's right. Hi, Jess. I just need a little bit of help with my apple. Oh, with your apple? Yes. I think it's rotting on the inside. And it said IMAC or it's a map book. It's a Fuji. Organic. Sorry. It's a Fuji organic. I think it's a core issue. Oh, man, then I'm sorry to say you need to take it locally, man. It's a hardware problem. Oh, because we can fix the software issues and network problems. Oh, well, let's start with that. It is a little bit soft. Not the hardware. It's definitely not hard. It's soft. So we can definitely start there. Sorry. It's definitely not a hardware issue. It's a software issue. It's soft on the outside. What is a problem, then? I think it's a core issue. Gord? No, it's like with my apple. I think it's a software issue. It's soft on the outside. I think it's rotting. Oh, no. No problem. I want to take this out for you. You need a business computer or a person? Well, it's just a Fuji apple. Oh, like the fruit. What do you say? It's the fruit. OK. Like an apple. Thank you. No, my knowledge and apple computer, but what is a problem you're facing? Well, I wanted to use it tonight. I wanted to cut it into several sizes and possibly put it in a pie. But I think that it's just not working. I'm just having issues with it. It's soft and mushy on the outside. So. Hello? Oh. Oh. Oh. Oh. What an idiot.