As a YouTuber, I get approached about doing promotions for Automal.com quite frequently. So I thought maybe one of these days I should do one of them because they pay quite well. So back in December, a friend really recommended a book called The Great about the Electrical Power Grid and I thought this is the time to sign up for my three audio book and listen to it to get a sense of what the service is like before I try to promote it. So I on December 20th I signed up. I had to use my home phone number because I don't have a good smartphone and this tablet doesn't have a phone number and I got my account but then clicking on the link for the book I couldn't uh the app which is hang every time I try to do that and I couldn't figure out how to actually get to a point where I could listen to the audio book and I was very tempted to make a video about allable sucks that way because I couldn't figure out how to use the app but then what happened sometime later is my Acer tablet go by Acer tablets. I failed to boot all together. I've since been able to restore it by doing multiple factory resets on it but anyways before my free trial period expired I called them on January 14th and they were able to show me how to actually listen to it on a PC although that is really not the intended way of using audible.com. It took a few back and forth before they actually showed me how to do that. I listened to a little bit of that book but by that time Rachel had already just signed the book out of the library because she also wanted to read that book and I just read that one too. So later that day I cancelled my service because it was getting within a few days of the trial period being over and me getting built for it and then on January 20th I get an email redeem your ebook and it's like I'm just going to ignore that. I don't want to click on anything because who knows that might accidentally react to make the account for something like that and I got the occasional email from them out of that but just ignored it because it's like I'm done with that stuff. I'm not going to use audible.com until just last weekend and I was glancing at my credit card thing and there is a bill for 1495 from audible.com and I'm like what? I cancelled that and I looked at my email and sure enough there's the email that confirmed that I had cancelled. So the first thing I did was called the credit card company to dispute that and then the next day I called up audible and asked what the heck is going on here and I said oh it's because you're from Canada and you signed up for audible.com and that automatically also creates an audible.ca account and you only cancel one of those accounts. What is like nowhere was there any email that indicated that this second account had been created on my behalf and the emails that had been receiving didn't say anything about me getting billed for audible.com. There's all about redeem your audible credit. So what the hell is going on here? Is it just because I'm from Canada? There's everybody who signs up for audible.com from Canada and up with a second account that doesn't get cancelled when you cancel your membership. It just it just seems suspicious. They were very quick to apologize for this and say they fixed that we can refund that. Hopefully they will. That's only been a few days. I suspect this glitch was perfectly intentional. So over those months without checking I got billed nearly $75 for a free audiobook that I didn't even listen to. Part of it was I didn't like the sound of the narrator at all for that audio book but it really makes me question their business practices. I think this sort of oopsie is just part of the business plan and it really makes me wonder how many youtubers promoting audible.com actually use audible.com. I couldn't find any videos about people explaining similar problems they had with audible.com on youtube at all but I think that's partially because it seems like everybody is either on their pay or wants to be on their pay so nobody's willing to say anything negative about them or at least if there is negative videos they're so swamped out by positive videos because people are paid to say positive things about audible.com. So my question is have you had similar experiences or other sort of unexpected billing from audible.com leave a comment below because the way I see it I think this sort of accidental billing is totally part of the business plan.