Are you having trouble with your norcold four-door refrigerator? Stay tuned, we may have the fix for you. [♪ OUTRO MUSIC PLAYING [♪ Welcome to the channel, I'm Liz. And I'm Paul. And these are exciting times to push past fear, build confidence, and live amazing. And you definitely need to build some confidence if you own an RV, especially if you're not a fix it person. Because to own an RV means that you'll become a fix it person, whether you want to or not. Yeah, I'm coming to the realization that I'm not here just because of my pretty face. Yeah, even though we have a brand new rig, there has been several issues. And today we're going to talk about the fridge. And it was a bit of a mystery. We went through several different things that we tried. But I want to assure you the fix is easy. We didn't get there immediately, but it is an easy fix once we figured it out. So just kind of sit back and we'll kind of go through the story and hopefully save you a service call. Yeah, I'm not sure who the we is in this conversation, but one of us figured it out. He figured it out. Because he, once again, is the hero. As this is a theme, if you've watched our channel for a while, you know that Paul saves the day. Yeah, I'm not looking for any special credit. I just want to keep it real. It's true. You are a good problem solver. You do some really good research. So let's talk about the problem. We have a norcold four door fridge and we kept noticing water in it, particularly on the bottom shelf. There were things dripping. I would take out a thing of cottage cheese and there'd be water on the lid. I would take out stuff on the bottom and there was a whole bunch of water. So the first thing we checked was the condensation tray in the back. We wanted to make sure it was in all the way. If it's not connected, then the water from the condensation could just be dripping into the fridge. Yeah, the tray gets pulled out. That hose gets disconnected. And if that condensation collection tray fills up, it comes over the top. It would only fill up if that hose or the drain out of the tray is clogged. So you want to check that. There's a shelf that bisects the hose and really to check to see if that hose is properly connected, you will probably have to take that shelf off. It's real simple. It's one screw and it's out of your way. So see this way you can get a whole hand on this too. And make sure that it's stuck in there. Yeah, let's just take it and show it to you. There's the nipple. And then. And there's the hose. When that didn't really pan out to be the problem. Right, we still had water. We still had the problem. I was seeing on the blogs that there was talk about the door flap, not popping back into place. And that is the root cause of this problem. Right, so we even noticed that water was starting to puddle outside of the fridge in front of the fridge in the center. And that definitely gave us cause for concern. We'd get up in the morning, right? And we'd find these puddles. Yeah, there would be puddles of water in front of the door. Yeah. Okay, so the problem with these, what is this? Norcoes that these norcoes refer to double door refrigerators. Is this flap does not always, it should drop where it there. It should do that. It doesn't always do that. And then and you end up with a leak on your seal. And then the water comes down. Yeah, and then you have a refrigerator that's running constantly and and everything gets wet. Everything gets wet because water runs out. Yeah, it's a mess. So the first thing we decided to do was to try and make it close all the way, right? Yeah, yeah. And there's some talk about a decal made in USA decal at the bottom of the fridge that is in the way and interferes with that flap. In our case, that wasn't the case. If you have a fridge like this and you notice that the decal is in the way of the flap, then definitely take it out. Yeah, you might have to peel that off. Now we decided to just try closing the fridge very mindfully to that it was that it was closed all the way, but that wasn't solving the problem. No. And why wasn't it? So one of the things that we found is that when I took all the stuff out of the door, the flap worked 100% of the time. And when I loaded the door, I noticed that the flap was not flapping. So the fix for this is to raise the door up just slightly. So what we're going to do is we're going to put a washer underneath the bottom hinge. You can see about how thick it is. I went to the hardware store and bought some brass washers. I got two of them one free store. 55 cents a piece. What size? It's 5.16. All right. So you're going to take the stuff off the door. Before you take the door off, you got to take the stuff off. Yeah, you want to get the weight out of the door because you're going to be lifting the door off. They probably do it with everything on it, but why should you if you can easily lift these things out? Let's talk about the tools you're going to need to do this job. You're going to need a flat blade screwdriver and a 5.16 or 8mm socket. 5.16 and 8mm are interchangeable as are 7.16 and 11. 9.16 and 9.16 and 14. I'm going to fall asleep. So anyway, we are going to talk about too much about tools, but you need a flat blade screwdriver to pop this trim piece off here. Let's show you doing it. There we go. So this trim piece comes off. There are 3.5.16s or 8mm screw heads in there. In my case, we have a screwdriver with interchangeable bits and when you take the bits out, you have a 5.16 socket. So we got the bracket off or at least unscrewed and then you're going to lift it out of there. How does hard is it looks? We're making it a lot harder. So nothing holds it on the bottom. We just kind of lift it up. So the door is a little higher now. So it's critical to make sure that the weight of the door pulls it down this way. So you're going to take some of that weight off of the door right hand. It's going to need my right hand to... Can you see the bracket moving in there? Yep. So you want to get it somewhere... You want to get it somewhere in the middle. You might need to try this a few times to make sure you got it right. You can hear that flap that second. Then you can go ahead and tighten all your screws. I give them a little snug with the ratchet but don't over tighten them. You don't want to strip these things out. So don't go grill on me here. So you see how easy that was? Once again, we may have saved you some money. So leave a comment below if you had this problem and if this fixed your fridge. We would just love to hear your troubleshooting stories because we think it's fun. It's sort of like a mystery as you go through and try different things. And if you like this video... You'll love the next one. We'll see you in the next video.