I'm going to start off with what you guys do to actually subscribe where the call is coming from. I really want you to take on a client unless they actually have a culture. And I think what that does is it lets them know that I want to be in color count. And we basically have our team, this is all of the calls and we have a tagging. This is barfway pulling the client in. And actually kind of flipping the table and saying hey well, we had expert calls yesterday. So what this Bo-Sheet does is it allows us to get back and client quickly so that they can actually make changes and actually get the answer from calls faster.