One of the worst case scenarios for any photographer is for their shutter break and that's what happened to me So here are a few things that I learned along the way and the steps that I took to get it fixed The month of May is an especially busy time for me as I'm out at the end of it's from her speedway Shooting either cars on track or somewhere in the Annapolis area shooting something to do with the Indianapolis 500 So that's the worst possible time for a worst case scenario to happen, but of course it happened It was the first day of a main on track activity at the track and about in term one of the road course and the car as the cars Interterm one they kind of turn in to by turn two So that's kind of where I was at and I'm shooting throughout the day everything's going perfectly fine midway through the afternoon It broke something went wrong. I don't know exactly at this point what it was, but I just seen error and my camera's not working So I've had errors in the past and they've been all kinds of different situations that have happened But most of the time if I kind of keep shooting the most of time it's the mirror It will kind of fix itself and no harm will fall a little bit right up and working again a lot of times this happens Whenever you're using the camera hard and you're shooting Lots of photos in a very short period of time or if you're out in the heat and both of those kids are Scenaries were happening. I was out in the heat. It was hot outside and I was also working the camera pretty hard So I just figured it was something that would kind of fix itself like it has many times in the past But it didn't that's actually one of the things that I learned in this process if you see an error stop shooting in the past I've just kept shooting and it's kind of fixed itself But I learned during this process and I will talk about this a little bit more later on Stop shooting it will save you money and longer So eventually I realized that it wasn't gonna fix itself So I just went back to the media center where I could kind of sit down the camera could cool down a little bit If that was part of the problem and but I mainly so I could get back to the media center and look it up Kind of look up the error message and look on the inside of it See if I could actually figure out what it was. I was able to take my lens off I believe I had a 300 2.8 on at the time it could be a longer lens But I'm very sure is a 302.8 so I was able to get back Test out different lenses To make sure that it was actually the camera body so I put several other lenses on none of them worked So I quickly realized that it wasn't the lens's problem. It was the camera itself Still couldn't necessarily hundreds to find out what it was so I went into shutter So you can lock it up like for a lens like fewer to clean the sensor So I went to do that and you can clearly see and I'll show a picture here that the Curtain shutter curtain was broke. It's clean as they exactly what the problem is and it was a bummer Obviously seeing that I went around to swim the other photographers in the room None of them actually had actually seen a broken shutter either But it's pretty much like I said clear as day what it is anybody can look at that and tell that it's a broken shutter Luckily the organization that I work with they were able to loan me out at D4 So I was able to use that for a few days But I did wind up buying another D750 from a local camera store They had a good deal going on where it was actually on sale and you also got the Nikon batter grip which is expensive Anyway, so I just went ahead about the D750 while I sent my broken D750 into Nikon So I was finally able to get my camera sent out on it was like Sunday night So it didn't actually go into the mail until Monday, but on Sunday night I believe it was like May 6th then on May 10th I got an email from Nikon acknowledging that they ever that they received my camera from the point that they actually received it on May 10th It actually took a long time for them to send me a quote Which was kind of a little bit frustrating if I am a part of Nikon Pro services in PS So my camera was supposed to kind of go to the front of the line a little bit as any member of NPS their camera is supposed to do So it's a little bit frustrated that it took so long, but finally on May 21st I got a quote from them so it took you know a good week week and a half to finally get my quote back from And I'm looking at the quote now, and it's exactly what I expected The reason that says is the broken shutter curtain at 135,000 shutters That's not bad. I think the D750 is rated to about 150,000 or so so I broke it 135 The 150,000 are any for any camera, you know, it can vary from 100,000 to 500,000 You know, it all just varies on the type of camera that you have and if you look it up Just Google search, you know your camera model for any not Nikon Sony Can and it doesn't matter just do a little Google search and put it like shutter rating And it'll probably come up and that's not 100% what it's going to be It'll just kind of give you a rough estimate. So again, it was rated 150,000 and mine broke at roughly 135 It's not too bad. It was actually cheaper than I thought to fix it. They quoted me at $246 and 40 cents to fix it And then NPS numbers get a discount so I got about a $50 discount on that shipping handling was 15 Plus tax the total came out to $227 but at least that's what I thought it was going to be Fast forward three days and I got a new quote estimate from Nikon I was actually out shooting race cars at this point and my phone vibrated and I was got an email from Nikon I was like sweet they fixed it and they sent it out to me Well, I read it and it said no another quote and I downloaded the PDF on my phone Like I said, I was out shooting and it sucked a the new the new quote came out to $613 The problem that they found was that not only was the shutter curtain broke But it also they found scratches slash damage on the sensor It doesn't say what caused the scratches or this or the damage of the sensor But I know that prior to the shutter breaking the sensor was fine It had a little bit, you know of dots on it debris Just like any sensor does after using it for a certain amount of time It's been a while before I had the sensor cleaned but other than that and fine There were no no damage that I noticed or anything like that So the only thing that possibly could have happened was that once the shutter curtain broke originally And I kept shooting hoping that it would fix itself or the air would go away The broken shutter had to scratch the sensor so that again is back to the original um Thing that I learned from this was that once the air comes up stop shooting because it could cause more damage And that's exactly what happened to me. So instead of having to pay $246 Pre discounts and everything it was $613. It's quite a big difference So That's that so the new quote was $613.70. I had an icon repair discount NPS discount of $122 but shipping and handling and tax the total came out to $542 Still not terrible considering that they replaced the shutter and the sensor as well But it sucks the $246.227 after this count would have been a lot better But I had no other choice so I went ahead and approved it and within a few days they were able To get the work done and actually didn't take long at all from From the moment I approved this on I think I said the 24th I think so what I said I received the uh may 24th. There's whenever I approved it It was fixed and I received the camera exactly one week later on the next Thursday, which I believe was May 31st The negative part to that is that I had to leave we left out to go shoot the car race in Detroit on 7 a.m. On that Thursday morning and my icon d750 was delivered The repaired version was delivered now like 10 a.m. That morning Of course, that's the way it works So I missed out on another race weekend using my camera Because it was in transit, but they did send it overnight I believe through I think it was UPS so they do a good job of getting it handled handled at least from the point that you approve it To the point that you receive it again for me was only a week so that's not too bad I wish that the approval process and it took Less time for them from the point they received it to the point that you get your original quote I wish they would kind of narrow that down a little bit um, and then also I wish that they would have noticed the sensor damaged the first quote That would have saved two or three days as well But oh no, I'm pretty happy Did a good job um The camera works perfectly fine now All the settings were the same and I didn't have to mess with any of my settings So they were able to keep all my settings Even though they were paired with the sensor and the shutter So that was nice whenever I got it back I didn't have to go through and reset all my different settings And things like that so the three things I learned through this whole process Number one, Nikon Pro services in ps is really good to have I actually have a video on this if you want to look back at it a little bit and things have changed a little bit I believe since that video but it gives you a good idea of what in ps Is and how to get involved in it. It's free. So why not? I got a discount um of think it was 20% The things where it comes out too So that's a good deal for something that's free and all in all to get involved with it It only takes probably an hour of work probably and you can be done with it Um also to always be prepared you always have to have backup cameras or be involved with an organization Who hopefully can provide you backup cameras because when things like this go wrong and you're out on a job shooting You know, you know, you're client you can't go to them and say you know my camera broke You know, they still won't image it so you always have to be prepared And the third and final thing is if you see an error on your camera stop shooting I should have learned this. I should have known this before But I didn't do it and it cost me four-and-a-ish dollars So that taught me a lesson for sure anytime I see error messages I will definitely stop shooting get it back get it looked at And don't just keep shooting. I was stupid. I'm an idiot Thanks for watching. I hope you got a little bit of something out of this Be sure to subscribe and if you have any questions or comments you can comment below or you can message me Thanks for watching