Bank account frozen due to suspicious activity. Let us assume you have a very important transaction, skyrocketing your business, a very important transaction for you. Your Swiss banker is not prepared to cooperate with you. He always comes up with new questions asking for more and more documents. You bring some documents, he wants more documents, you bring other documents, he wants more documents. He is obstructing your transaction. You are losing time and reputation with your counterparties. Now your banker told you that your Swiss bank account is frozen due to suspicious activity. This disaster is completed. It's a disaster for you. This video shows how to deal with such a situation and how to close such a transaction despite all difficulties. Hi, here is Enzo Caputo with SwissBankingLoyers.com from Zurich Paradeplatz. A Russian client with an international transaction has Swiss bank accounts with a couple of offshore companies managed out of Switzerland. Some important documents are in Russian language, obviously. Nobody in this bank understands Russian agreements. It comes out that the compliance officer is not capable to understand the economic background of your transaction because he is not familiar with the specific business area. He is not familiar with your business. He doesn't understand the background of your business. By virtue of Swiss antimony laundering laws, the economic background of a transaction has to be documented, has to be evidenced based on documents only. A neutral third party, it can be an auditor, needs to understand the architecture of the transaction just based on such documents without further oral explanations. Only based on the documents provided. That's the law. Now, a very important tip. The documents must be collected and submitted to the bank before the transaction will take place, before, not after. I called the bank. I have spoken directly with the compliance officer to check what happened. And to feel the temperature of the situation. You can do this by phone call. A phone call is always better to find out the temperature of the situation. Other lawyers write long letters, kilometers of letters. I do it much faster. I take the phone in my hand and I call immediately the people involved. The client is sitting. Usually, the client is sitting beside me, listening. Together with the client, we made a chart, evidencing the flow of funds, evidencing the movements of the money. And we explained the business case with the short memorandum in very short time to the bank. The most important agreements were translated in English. We submitted the architecture of the transaction to the bank. In writing, we delivered the chart, evidencing the flow of funds, and the account was released and the transaction immediately executed and closed. You know, we were fast and successful. If you are doing so-called trade finance business, you should work with banks specialised with trade finance and not with pure asset management banks. You need senior bankers, understanding trade finance. You need to work with a bank being familiar with the geographical area and familiar with your specific business. By the way, I advised my client to change the bank because he was not happy with the bank. If he continues to work with the wrong bank, not being familiar with the specific business, then this situation can be very dangerous. My client is under risk to be reported to the anti-mony laundering reporting office in Berlin, Switzerland, and then you can wait years until you have your account unfrozen. If you do trade finance, you should work with banks familiar with trade finance and not with pure asset management banks. This case is very typical and very frequent. We are very fast in solving such cases. Why? Very simple. We do not write kilometres of letter wasting the time and the money of our clients. Resolve the problem immediately by phone or by face-to-face meetings with the bank on the table with the bank, face-to-face with the banker. If you do not have a good feeling with your banker, pick up the phone now and dial 0041-4421-4404. Call us for help now. We save your time, we save your money, and we save your nerves. Be rich and remain rich. Have a wonderful day.