Why are your customers not staying with your brand? The answer is not that complicated. You need to treat them bright. Customers always appreciate quick responses and Amazon takes into account when determining your rating. This means responding to inquiries and complaints within 24 hours or earlier if possible. You should also ensure that your responses are professional and informative. Make sure that you resolve customer complaints and inquiries as soon as possible. In addition, you should strive to reduce the number of fritones, refunds and charge bags that you receive. You can do this by ensuring that customers are satisfied with their purchases. And that's all folks. If you have any questions, leave them in the comments section below. And until the next time, happy selling!