Hello, my name is Tejas and I work with Rebenefit. Rebenefit is a not for profit organization. Our goal is to activate young people to solve civic and environmental problems around them. I'm here to tell the story about how free and open source software was used to in one of such cases to solve a civic problem of portholes. In 2020, in response to a case file in 2015, one of the public authorities in Bangalore, after five years of the case being filed a day about portholes like there are a lot of portholes. They got back to the high court saying there's only 439 portholes across 1,300 kilometers of road in Bangalore. And once this data was released, this was a bit surprising and many people thought it was very inaccurate because there are approximately more than 30,000 kilometers of road in Bangalore, including main roads, arterial roads. And clearly there are a lot more portholes. That's what the citizens felt. Kanataka State High Court. In order to validate this information which is submitted by the public authority whether it's correct or no, they task the Kanataka State legal services authority. What's the reality on ground about portholes? So they reached out to NGOs like us. So they re-benefit there's just to name once or more at the time it was like Kanakpura Changemakers who was another local ad-available from Bangalore and then a few more. So they task us with the information that you need to, you know, we need the crowdsource information about portholes and issues on road. And in order to respond to that, really quickly, using free and open source software, we were able to build a chatbot. Software to build the chatbot, it's called Glyphic. It's a software provided specially for NGOs and it has, the product has been developed by a larger tech-for-dev organization. The chatbot was launched to the citizens through newspapers, through Twitter, through lots of other social media campaigns. And what they could do easily with this chatbot using their WhatsApp was share a location, share a picture or videos of the portholes where they saw in and around their areas. Once they shared this location, we could map it and show it on the dashboard of the city. And again, this information was available open to the citizens and also to the legal service authority and to the high court. In three weeks, you were able to collect 5,000 400 data points, more than 5,000 400 data points about portholes and issues of footpaths and just roads being unsafe. And this was all done through crowdsource information, which was made available both to the legal service authority. Legal services authority submitted the report to high court. The high court used this, high court accepted this data and they are now using this data to hold the BBMP accountable to get these issues fixed. So this is a story about how free and open source software or solutions are, can be used to actually get, you know, like, get civic problem solved, which bother a lot of people. This was among the many things that, how we use data to re-benefit, is to map issues and then use, you know, like, geo location data, like JS data along with pictures and location. And then the information, like qualitative information provided by the citizens who triangulate, like, what could be the problem. So like, one is portholes. There's issues like urban flooding that happens. So if you know the location, if you know, since how long it has been happening, if you know the quality information provided by the citizens, then we're able to triangulate it and find, like, hey, these are the five problems that could exist, which then arrive to us. But more than us, the authorities also do figure out what could be possible solutions to be implemented for, for, you know, like, many such problems, which there's very lack of information about. Okay. Hi, everyone. I'm Mohmah Shemoon. I work for a software company called Collertco. Collertco works for various corrupts and social sector, as well as for profits. But lately, we have been working for social sector organizations and we came across a product called glyphic. glyphic is a start, like, it's an open source project that started by Donald Dupo. He was once a Yahoo member. When he started his project, he was working on social sector projects, working with various NGOs around Indian and India. And when he came across this problem, when COVID came in, so NGOs could not go to their beneficiaries to talk about various problems, like NGOs used to go to schools, to various places, to, uh, aware people about most of the things. So when this came in, uh, we thought of a problem, the problem is there. So how to be solved with, uh, we saw like WhatsApp is a medium that is used by everyone, like from an old generation also to an youngest generation as well. So that could be a medium where we can make people aware and that should be done at scale. There are solutions for that that WhatsApp is a business API. There's a four profit solutions for that, but that is really costly for an NGO. Uh, so what we focused on was purely for social sector that will be platform that would be open source and that can help NGOs to scale their platform better. And if you have heard the recent story of rebenefit, so they are one of our clients. So they are doing civic engagement problems like they are targeting Bangalore people to identify portals in their areas and then like take photo in their WhatsApp and send the location and then they present it to government to, uh, see their data and you can benefit from that. Another organization's, uh, like, so education, uh, land, hand India. So they work on, uh, education sector. So they help students, uh, to learn outside of school in their homes in artworks and various other forms and helps them to know like what's other than engineering and doctoral. Like they, uh, applied to various platforms, uh, various, uh, areas that they can apply to. So that is a chatboard builder that they made, they made a flow like if you are in class 10th, they get the basic information from people like I'm from class 10th and from class 10th and then they get, uh, like you can do this, this and this. So we are like an enable to various organizations and they can just, uh, like, since this is an episode project, you can just walk it and, uh, try it out and you can modify it according to you. And what we are trying to build is for social sector. So because like, if a proper profit, it's easy to buy things. It's easy to like get enterprise solutions, but therefore nonprofits is really difficult to get such low cost, uh, affordable things. And that you are trying to build. And this is the community of X4Dev that Doba started and we are building various products. One is Avni, Glyphic, we had the straight talk Avni, we are going to have and once they are on beta as well. So we are trying to build this open source projects, uh, so that that can help social sector. So one thing, uh, to know about social sector, so each NGO or each organization, uh, they have to build their own platforms and like, it's very costly for them. So what we are trying to enable them, like, get to know these are the open source alternatives for them and try this out. Maybe it fits you in it and we can modify about that and that we are really trying to build that community. So recently we had, uh, a meetup of eight edge organization sector NGOs and you will not believe like each of them, a kind of, uh, solving the same problem in somewhat different technical tools and different ways. If they could have just come together and talked about it and they talked about it and they came to know like empty three from first to eight from nine to ten to another, then we can work together and think about a solution. It's about the collaboration and the thinking of how people are, like, coming together and thinking about solution and then they're just posting and we are just on a discussion. So how people are coming together and thinking of a solution of a problem that we are trying to solve in the real world. That's what open source is about, uh, I think open mining and discussion.