In this video we're going to work how to soft reset any Samsung Galaxy phone if the screen freezes. Hey everyone, thank you for joining us today. If you want to stay up to date all the mobile technology coming out and learn cool tips, tricks, and features, make sure you hit that subscribe button down below and tap the bell to turn on post notifications so you can be loaded every time we post new videos. Today we're going to walk you through how to soft reset just about any Samsung Galaxy phone. The process should be the same literally on this about every Samsung phone. All you're going to need to do is hold down on the power and volume down button and to re-iterate if your touchscreen is not working you're tapping the screen you're trying to swipe up and down you're trying to tap buttons and nothing seems to be working the phone is completely unresponsive that is when you will use this soft reset technique to restart your phone. Let me show you how it works. Hold down the power and the volume down button at the same time and just keep holding it until the screen goes completely black. Watch this. One, two, three same time. So after a few seconds the power menu will come up continue to hold the volume down in power until the screen goes off and then let go and that's it. After a few seconds the phone should restart and you should see the Samsung logo pop up and then it will begin to fully restart the phone. So this should work for just about any Samsung Galaxy phone. Now after the phone restarts itself the touchscreen should be working again and you should have a normal experience. If the touchscreen still is not working then you might have an actual issue with the touchscreen in which case you will need to take your phone into a service center or a cell phone repair shop to have them diagnosed and potentially change the screen for you. So hope you guys found this helpful. Make sure you like, favorite and share if it was helpful. Hit that subscribe button and stay tuned for more videos. Take care and as always have a good one.