Yo, what's up guys, and I'm Ash here coming at you with a brand new video, and today we're talking about how to deal with the super annoying thing of refunds. So unfortunately it's a part of every e-commerce business. You're always going to have people asking for refunds or exchanges or their money back or all these kind of different things. And it's just something that you have to expect. But there are certain things that we can do to sort of eliminate the amount of refunds or at least like cover ourself when people actually ask for them so you don't have to give out as many as people ask for them. So before jumping in three quick things, if you haven't already go ahead and hit subscribe, we're just dropping free value for you guys every single day. I'm genuinely genuinely trying to help you guys out. And it's free, so why the heck would you not want to subscribe? And while you're at it, just go ahead and hit that notification bell as well because then you'll be notified exactly when I actually dropped the content, which is every single day, like I said, because we're trying to get everybody on this channel to at least $100 a day. Everybody that subscribes to the channel to at least $100 a day, which is totally doable. Lastly, if you like it, go ahead and give me a like. It helps me rank the video and it helps me help out more people as well. So how do you deal with refunds? Well, the number one thing that you got to do is set up a term to refund. And what is this? Basically, it's like a page on your website where you explicitly lay out your refund policy. And I know a lot of people don't talk about this, but it's important to have. And you know, any legitimate business that you see is going to have some sort of like refund policy terms of service, privacy policy, all this kind of stuff. How do you actually go ahead and set that up? Well, I pulled out the test so test site so we can check it out. But essentially what you're going to do is you're going to go to the settings, which is right down here. And you're going to go to check out. So your stores check out. And you're going to go all the way down to the bottom here. And you probably won't have these letters. But what you can do is just go to generate sample refund privacy policy in terms of service. And what that's going to do is just give you like a, you know, in general, you know, refund policy and all this kind of stuff that you can edit if you want to. But with this information, you can actually go ahead and make pages on your website that have to do with it. So, you know, we'll just copy and paste this. And we'll go over to online store pages. And as you can see, I've already made them for this. But essentially, you're just going to go out of page and you're going to copy and paste that information from those text boxes and to make privacy policy, refund policy and terms of service. Now in your refund policy, you can structure a couple different ways. But what I recommend doing is only doing refunds if the product is unopened. And if the product is, and if they send it back to myself, not to the manufacturer, but to my personal address. So once I actually received the product, realize that it's, you know, unopened and, you know, something is wrong with it or whatever, then that's when I'll actually go ahead and do the refund. If for, you know, if they refuse to do that or if they've already opened it, then, you know, sorry, it's in our terms. We can't do a refund. Unfortunately, and, you know, be super polite about it, but just tell them that you can't do a refund and refer them back to the refund pages so that they can actually realize that, you know, that is in the terms and that they should have burned that. And guys, so that's that's sort of how it works there. Now, when you actually want to do a refund, essentially what you're going to do is, you know, whoever the order is, you're going to go to the orders page. And let's just say, for example, it's like, I don't know, like this order here, 1037, what we can do is just click on the order and scroll down and you can see like 1499. And we're just going to hit the refund button. I'm not going to do it because I don't want to refund them, but just hit the refund button and that'll send a refund to the customer just another refund of them. And yeah, so that's essentially it. So hopefully these tips were helpful for you guys. I know that's video was short, but it doesn't really need to be too long because it's pretty easy. So hopefully they were helpful for you guys. If they were, go ahead and hit that subscribe button. Also hit the notification bell and the like button if you like the content and want to be notified as soon as I drop the, you know, the latest video. And do that. Lastly, I'm trying to get everybody on this channel to at least $100 a day. So if you have any questions, any roadblock, anything that's, you know, prohibiting you from getting to that $100 a day, mark, then go ahead and leave me a comment in the, you know, in the comments below. And let me know what you're struggling with so I can make a video about it. Also, if you haven't already checked it out, I'll link it, I don't know, like here. But I made a video recently about how I took a store from, you know, $0 to $100 in less than 48 hours. And I kind of detail how I was able to do that. So if you're interested in watching that video, you can check it out here. It's free. It's on YouTube. So yeah, go ahead and check that out. So again, hopefully there's an helpful for you guys and I will see you all some more. I'm a little up in the air, but not this high.