Hey there, welcome to getting a done North of 7. It appears we have a water softener issue. What's happening is the water is not leaving the water softener. The water is a few inches, or let's say six inches above the salt level, and that's not normal. So we're going to take a look at this and see if we can troubleshoot this problem and fix it. Okay, we're going to check the water level in here. And as you can see, there is water in the tank. It is only about an inch above the salt, and the salt is at about two, just under two. Normally, we don't see that much water in the tank. So I'm just going to check in different spots of this water softener where there could be some plugage from maybe salt or any other debris should be just salt. And we'll just go through the steps, check out what it is, and see if we can free up this water. All right, the first thing I checked was I took off this cap. This is where your float is. And this water line right here, I hope you can see that in the dark. There's a black water line. If it's not attached to your float mechanism down here, it will not be working right. So that could cause your water level to go up. Also, down at the bottom of this tube here where your float sits inside, there is slots. And if those slots are plugged with salt, then maybe that's the problem because it's not getting proper water flow in and out of this tube. So right here is your drain outlet. All you do is pull this out of the way, and this will pull out of here. This part here will come right out. You just check to make sure that there's a hole in that goes into here where this is where your water runs through, right? Just make sure that it is unplugged. Make sure it's clean. I already did that. Now over here is another mechanism. This is the hose that goes into your float tube over there. This water goes to the float. I already took this off and made sure that there was no debris. Make sure that this wasn't clogged up. It looked clean. I took the top of this off and made sure it was clean. Also, there's a, you know, this clip here. There's another clip inside here that I'm going to take out. You can see right there. I'm going to take that out and I can make sure this part, this area here is not clogged as well. One thing I like to mention is you should push the bypass on this so that there's no water in here. Like you just never know this thing would turn on and start pushing water through. You don't want that to happen. Push this in the bypass and that'll just have the water come through here, up through here and up this way. It'll just go through the house system, not through your water softener. All right, so it's kind of hard to get in here and show you exactly what I'm doing, but I took this, this clip off, like I said, I just pulled it out of the back here, came off easy. Now I can remove this whole unit away from this part and check to see if there's any blockage. And this is what it looks like. There's two holes here. So I'm going to check these out for blockage and I will let you know what happened. Actually, I'll just take this apart here and maybe we'll take a look at it. This is the hose that goes to the float tube, like I mentioned before. So we're going to have a look at this thing and see if there's any blockage. So what I did now is I took the whole float mechanism out of the tube that was inside here and I'm going to take this apart because it could be plugged up in here. You never know, or under this seat here, I'll take these clips out and I'll check all through here and if it needs cleaning and needs cleaning. That very well could be the issue. So this should just come apart here right now. Oh, there we go. That was stuck in there pretty good. And you know what, looking in there inside there, it looks a little bit dirty. Took that apart as well too and this end just took that apart and we'll have a look inside here and make sure everything's clear and free. There's a bit of a filter in there and I don't know if you can tell but it's black. It's got some grit in there of some kind. All right, you can see I pulled this tube out of the tank here, the tank of the water softener. You can see all these different slots, new slots here. Well, none of them were blocked with salt at all. So I just gave it a quick wipe down and I'll put it back in. So I put the float mechanism back into the tube and I put it improperly, everything's good. Now you got to put this cap back on. Don't forget to put this cap back on because if you do and you get salt down in there, you're going to have more problems. This is to keep the salt residue out of there. My water level is still up there but I got to try do a recharge. We'll see what happens. But right now, so I think that was pretty dirty. I cleaned it up with CLR and a container and rinsed it all out. That filter was pretty dirty. I'm not 100% sure if that was the culprit here, but I checked the number of other reasons why it could be. Okay, I think I've done almost everything I can. I'm going to do a recharge. So we're going to put the water back on. So we're going to hit press to schedule a hold start. I'm just going to hold it. We'll turn the light on. So it's doing its recharge. Now it's doing a back wash. It's called in a clean. I'll bring it back when this is done. Okay, I'm continuing on with this water softener troubleshooting. So I did a recharge on my water softener and there was no change. There's still water in the tank. Only a little bit more now. So I did a bit of research and I learned that this gasket here could be the problem. Now when you look at this is the new one, but when you look at the old one, you can't tell if it's worn. You just can't tell. So I ordered a new one. Like I said, it took a couple of weeks or more to show up. We're going to install this gasket and put all the parts back into the, I think it's called the venturi. It's siphons the water. So what happens is the water comes through that siphoner, that that venturi thing they call it and it also comes out through that. I think this gasket has a lot to do with what goes on with the water either going in or out. So we're going to try it and we're going to see what happens. Okay, so here we are at the venturi, venturi. I think it's venturi. I think I pronounced it wrong earlier. We're going to put the gasket in. But first we have to put this tiny little cone filter in. So we're going to put it in the hole that's there. There's a hole right there. Hopefully you can see that. And then we're going to put this gasket in. You want to make sure that hole goes over top of that screen. And there's a number on this gasket. Make sure it's facing up. Okay, now we're going to put this part in. And this part here has that rubber grommet in there, rubber, whatever you want to call it, washer. Make sure it's in there. And then we're going to put our cone in. See all these have a groove right there. There's a groove. And then there's like a keyway here. You want to line everything up. Everything has that keyway. Even this does. Make sure everything's lined up. Whoops. Let me take that back. Just going to sit that washer back on there. And we'll put that in place. Now we're going to put the cap on. We'll snug it up. Don't have to over tighten it. Everything's good here. So now we're going to try it out. We're going to do a recharge. I'll put everything back in its place. And we'll see if it works. Okay, we're back. The water solver has done its cycle. It did the full cycle. It was like a couple hours. And I just looked inside and guess what? There's no water. So I'm going to show you guys inside. And you can see for yourself. Okay, I'll turn the light on. Look in there. No water. You can see the water level where it was. And now it's all gone. Just the salt. Wet salt. Okay, so you saw that what the problem was. It was that gasket. Like I said, I did some research online. And I found that that gasket could be the problem after all checking all the other things. That's what I checked. And it just so happens. That was my problem too. So if you're having a problem with your water softener holding water and it's not leaving, you need to check that gasket. I would check everything else that I checked in the video, but also check that gasket. So if this video helps you, hit that like button. And don't forget to hit the subscribe button. And we'll see you on the next video.