Omume ụmụ amaala

Nkowaputa echichea 
Organ(1988)na akowa ocb dika agwa mmadu di mgbanwe na adighi ofuma I gosiputa formal reward system,n'otu aka ahuna akwalite odina mma nkem nzuko ahu".Organ, D. W. (1988). Organizational Citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.organ'snankowa OCb gunyere ihe ato gbadoro n'ihe ana aru

1.nke mbu,OCBs na eche dika omume ojoo,nke na banyeghi na ihe eziputara n'oru,ma ana aruputa ya site na ndi a horo dika uche obi ha.

2.nke abuo,OCBs na akari ihe  atunyere na o ga eso ihe eziputara n'oru.

3.ikpeazu,OCBs na enye ezi nkwado banyere nzuko nille.

N'otu oge ahu,nkowa organ's(1998) nke OCB na ewelite nnukwu nyochasi.Organ, D. W. (1997). Organizational citizenship behavior: It's construct cleanup time. Human Performance, 10(2), 85-97.ihe oru a na eme ka nkowa si Ike.ndi nyocha biko iju ma obu OCBs nkowara organ n'uwa.organ(1997),n'isahachi nkocha,kwuru na nkowa mbu ya,oru a pula na nkowa doro Anya banye ezi oru.n'enweghi ezi usoro,obiazie rawa ahu ichoputa ihe ahu di nzuzo

 Ihe ndi yikwara ya 
A na-ejikarị OCB tụnyere arụmọrụ gburugburu. N'otu aka ahụ na OCB, echiche a pụtara na nzaghachi maka nghọta na naanị ileba anya n'omume ọrụ ụfọdụ leghaara akụkụ dị mkpa nke ngalaba ọrụ anya. Na mbụ, ndị ọkachamara na mpaghara a lekwasịrị anya naanị na ọrụ ndị kwadoro mmepụta nke nzukọ ahụ. Ka ahịa ọrụ na-aghọwanye ihe ike, ọ dị mkpa ka ndị ọrụ gafee ihe nkọwa ọrụ chọrọ iji nọgide na-asọmpi. A na-akọwa arụmọrụ dị ka omume na-enweghị ọrụ na ọrụ ndị na-enye aka na mmekọrịta mmadụ na ibe ya na nke uche nke nzukọ ahụ.Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations (pp. 71–98). San-Francisco: Jossey-Bass.

Ọrụ ihe gbara ya gburugburu nwere ihe anọ: nnọgidesi ike nke ịnụ ọkụ n'obi, enyemaka nye ndị ọzọ, ịchịkwa na usoro a machibidoro iwu na-eso, na ịgbachitere ebumnuche nke òtù ahụ n'ihu ọha.Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations (pp. 71–98). San-Francisco: Jossey-Bass. OCB na arụmọrụ gburugburu ya na-ekerịta àgwà ha na-akọwapụta dịka ha abụọ nwere omume ndị ọzọ karịa ndị dị mkpa iji rụọ ọrụ ọrụ nke ọrụ ahụ. Ha abụọ chọkwara ka omume ndị a nye aka na ihe ịga nke ọma nke nzukọ ahụ. Tụkwasị na nke a, ha kwekọrịtakwara n'isiokwu ahụ na omume ndị a bụ nke aka ha na-eme ma onye ọrụ ọ bụla na-ahọrọ ego na ogo ha ga-eme ha. Otú ọ dị, ọ bụ ezie na arụmọrụ gburugburu na OCB na-ekerịta akụkụ dị mma nke ngalaba ọdịnaya ha, enwere ụfọdụ ọdịiche dị mkpa n'etiti ihe abụọ ahụ. Otu n'ime isi ihe achọrọ nke OCBs bụ na anaghị akwụ ha ụgwọ n'ụzọ iwu kwadoro, nke na-abụghị maka arụmọrụ gburugburu. Organ (1997) na-ekwu na OCBs nwere ike ịgba ume n'oge ụfọdụ maka ụdị ụgwọ ọrụ ụfọdụ, mana ụgwọ ọrụ ndị a ga-abụ nke na-apụtaghị ìhè na nke a na-ejighị n'aka. Ọzọkwa, arụmọrụ ọnọdụ anaghị achọ ka omume ahụ bụrụ ọrụ ọzọ, naanị na ọ bụghị ọrụ. Ọdịiche dị n'etiti arụmọrụ na OCB dị obere ma dị mfe ịhapụ, Otú ọ dị, ha dị.