Community Translation Project/Office Hours/2009 10 10

== List of Attendees ==
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== Transcript ==
[13:04]	:	lol
[13:04]	:	LOL
[13:04]	:	yes, i buy all is free :)
[13:04]	:	now we can blame it on Irene hahaha
[13:04]	:	hey zaipedia :p
[13:04]	:	epp, wki ㋡
[13:04]	:	eheheh
[13:04]	:	ellow ^^
[13:04]	:	wiki = zai
[13:04]	:	lol
[13:05]	:	Youri, i know no worrie ㋡
[13:05]	:	There are just a couple items on the agenda today. First: No news yet from Ramzi on the next project viewer strings, yet. I would think by next week there will be some activity : )
[13:05]	:	An alt partnered :)
[13:05]	:	your head is missing, Wiki
[13:05]	:	ups, sorry
[13:05]	:	oh noes :-( I'm always loosing it :D
[13:05]	:	noticed the same
[13:05]	:	attachements are there, just the head isnt
[13:05]	:	Soon as I hear anything on that I will let you all know.
[13:05]	:	lol
[13:05]	:	hi all
[13:05]	:	oh looks like afew more are showing up
[13:05]	:	hi
[13:05]	:	Hi!
[13:06]	:	ciao Bianca
[13:06]	:	Hi new arrivals :)
[13:06]	:	Bulli :))
[13:06]	:	hi Bianca & Id
[13:06]	:	hi !! welcome ㋡
[13:06]	:	㋡
[13:06]	:	got on my alt a interresting avi, whole avi is invisible, and only see attachement points =)
[13:06]	:	: ))
[13:06]	:	cià a tutti ㋡
[13:06]	:	hoi bulli
[13:06]	:	Identity hello
[13:06]	:	hi bianca :)
[13:06]	:	ok, for those who just got here I had just said:
[13:06]	:	There are just a couple items on the agenda today. First: No news yet from Ramzi on the next project viewer strings, yet. I would think by next week there will be some activity : )
[13:06]	:	I will let you all know what I hear
[13:07]	:	ramzi told me indeed the same, he told me i had still enough time to apply
[13:07]	:	Lots of strings and prep work I think is making it take a bit longer to get going
[13:07]	:	over email
[13:07]	:	right
[13:07]	:	Next....
[13:08]	:	Home page pictures for Brasil, Spain and Italy...we need more ㋡
[13:08]	:	Turns out we have until this Friday!
[13:08]	:	anoted :)
[13:08]	:	ohmy
[13:08]	:	what you need precisely?
[13:08]	:	fiday??? ups :/
[13:08]	:	The problem with some of the current entries is that when I contacted owners to confirm permission to use..
[13:08]	:	oh ok
[13:08]	:	they did not respond
[13:08]	:	not responding a Linden = ban
[13:09]	:	they are in shock
[13:09]	:	lol
[13:09]	:	Make sure to follow these guidelines:
[13:09]	:	please
[13:09]	:	* Ideal theme for the images is: AUTUMN, although other images can be considered as well.
 * Portable Network Graphics (PNG) format
[13:09]	:	not responding could be because that person isnt there, not worth to ban
[13:09]	 	thinks at Lexie with sourcerer wand... making people disappear from grid ;)
[13:09]	:	Also let the owner know they will hear from me to confirm
[13:10]	:	lol
[13:10]	:	I don't understand why dont respond.
[13:10]	:	could be anything irene, only that person knows
[13:10]	:	If they do not speak English..please note that too for me. That may be why some are not answering me?
[13:10]	:	Mmmmm... In Spain no.
[13:10]	:	ok
[13:10]	:	Lexie if there are troubles with italians let me know...
[13:10]	:	ok I will
[13:11]	:	Try also to take pictures that are not very dark
[13:11]	:	We want then to show up well
[13:11]	:	send the google translate link with your note, Lexie
[13:11]	:	send them a pizza upfront and they will respond :-)
[13:11]	:	mium!
[13:11]	:	Good idea Radioactive
[13:11]	:	lol
[13:11]	:	Next item is:
[13:11]	:	ok, and the pizza also
[13:11]	:	does RL photo's count? I do some photograpy in RL
[13:12]	 	intercept the pizza with the wirless signal ㋡
[13:12]	:	Needs to be SL pictures please Youri
[13:12]	:	lol, oki
[13:12]	:	no RL pictures of your noodle, Youri
[13:12]	:	think i can get something in that area as well
[13:12]	 	covers her mouth
[13:12]	:	cobra? o_0
[13:12]	:	Next item: We want to change the meeting day to Thursday...same time. Do you think this will work out for most of you?
[13:12]	:	:-(
[13:12]	:	dirty thoughts again?
[13:13]	:	ok for me
[13:13]	:	is it really a problem if we screenshot other places than italian?
[13:13]	:	/m e polishes her halo ... nope
[13:13]	:	It would be good to have Noelle attend and she can on Thursdays
[13:13]	:	it's ok for me. i only can't at wednesdays
[13:13]	:	for me is ok
[13:13]	:	No problem me
[13:13]	:	yik lexie, i have to many meeting thusday** lol
[13:13]	:	Thu works for me aslso
[13:13]	:	thats scott's meeting
[13:13]	:	bad time for me
[13:13]	:	Hmmm
[13:13]	:	always come to his meetings
[13:13]	:	fridays?
[13:13]	:	yes maybe found a day .. and keep ti :))
[13:13]	:	Thu is okay
[13:13]	:	it*
[13:13]	:	friday 1pm... lemme check
[13:14]	:	fridays, no way
[13:14]	:	I think Thursday is the best day for Noelle
[13:14]	:	not from 15 hrs to cause i have the vek, meeting ㋡
[13:14]	:	ah
[13:14]	:	thats enus, not that bad
[13:14]	:	friday is RL day <3
[13:14]	:	hehe Wiki
[13:14]	:	PAAAAARTY day in RL
[13:14]	:	gee
[13:14]	:	lol
[13:14]	:	should have fun while working, make slife a lot easier :)
[13:14]	:	i propose the meeting in same time of Noelle ㋡
[13:14]	:	ok, I will talk to Noelle again but I do think it will move to Thursdays. If there are important topics going on maybe we can do 2 meetings on those weeks
[13:15]	:	every day is a good day for me
[13:15]	:	: ))
[13:15]	:	lol, leaves pretty much the thuesday without any good OH's
[13:15]	:	lol
[13:16]	:	Next is a bit of early information on the upcoming Resident Help Network. And I also would like your feedback.
[13:16]	:	First a question for feedback
[13:16]	:	The groups you all know of that are langauge specific type of help...do they normally only speak a non-English language? Or is there some English often involved as well?
[13:17]	:	Meaning..if an group applies for the RHN..would it be fair to ask for the application in English?
[13:17]	:	for Dutch residents its usually Dutch, English and in some cases German and French, perhaps more languages
[13:17]	:	ok
[13:17]	:	the groups I know usually got at least one english speaking resident in there to help out
[13:18]	:	think bulli can agree on that one
[13:18]	:	ok
[13:18]	:	I don't know any other helper groups to be honest
[13:18]	:	why you can't said,use snowglobe with the translator in your language for the CT meeting? ㋡
[13:18]	:	I can say the same for italians, aint Bianca ?
[13:18]	:	Normally anybody speak bad English in Spain :)
[13:18]	:	I want to make sure that all language groups can be represented but may not be able to get the language support right away
[13:19]	:	what do you mean yann?
[13:19]	:	if all member uses snowglobe translator durring the ct meeting*
[13:19]	:	why would that make a difference?
[13:19]	:	we are here to translate, not to test the same viewer :)
[13:19]	:	youri@ i think so ㋡
[13:19]	:	I will do some thinking on this for langauge groups.
[13:20]	:	Lexie, if not at least one of them speaks english
[13:20]	:	not mentatory but a strong suggestion:
[13:20]	:	㋡
[13:20]	:	I ve seen that italian res. do not often speak english.. and moreover now they use the viewer in native...
[13:20]	:	It would be quite hard for them to communicate to the rest at all
[13:21]	:	ok
[13:21]	:	but someone who speaks is not so rare Bainca
[13:21]	:	it's hard to translate something if you do not know english. i wonder how that resident will translate english to their own langage...
[13:21]	:	Bianca*
[13:21]	:	residents rarely speak multiple languages
[13:21]	:	I have a feeling the Dutch are one of the few that speak 2 or more langauges at this time
[13:22]	:	And sometimes a resident can read english but dont speak english (Spain)
[13:22]	:	I think at the start the group will need one English speaking person who can represent until we have more language resources available.
[13:22]	:	let me put it this way, i personally have not seen anyone else do 2 or more languages besides the Dutch
[13:22]	:	I agree, Lexie
[13:22]	:	great Lexie
[13:22]	:	agreed lexie
[13:22]	:	: )) But I do want to give all groups a fair chance
[13:22]	:	Also ..I wanted to give you an early heads up about some of the criteria for the Resident Help Network "Best of the Best" program.
[13:22]	:	can you reveal more info on how the new RHN will look like, compared to the beta?
[13:22]	:	Portuguese do speak English or French as second language
[13:23]	:	Early plan is that first groups in will need to have a New Resident focus
[13:23]	:	They need to have 50+ active members
[13:23]	:	they do? oh okay, thats good then. that makes 2 countries that have advantage :)
[13:23]	:	ugggh, continued reports about asset server issues
[13:23]	:	Supporting documentation such as web or wiki or a forum
[13:24]	:	how do you determine if they got "active" members, rather than just members?
[13:24]	:	also they will need 3 Resident testimonials saying how the group helped them
[13:24]	:	sorry, wrong window LOL
[13:24]	:	asset server is busted for weeks now cobra
[13:24]	:	yep, I know ... I get bashed daily for that because of inventory loss
[13:24]	:	They will need to be in good standing with Linden Lab. Meaning..good reputation, not a bunch of discipline actions on owner/founder
[13:25]	:	:)
[13:25]	:	They will also need to meet with a Linden 1: 1 for an interview
[13:25]	:	So...
[13:25]	:	good idea lexie
[13:25]	:	glad to see that happening
[13:25]	:	no more residents that come in just for the tag and claim to do things they are not doing
[13:25]	:	If any of you plan to apply and be one of the best of the best groups listed on the website and possibly helping with the new user experience of the future....
[13:25]	:	get ready : ))
[13:26]	:	I will put out a blog and guidelines etc by the end of the month
[13:26]	:	great
[13:26]	:	But wanted you to knwo what was coming in case you have an interest
[13:26]	:	㋡
[13:26]	:	know*
[13:26]	:	think bulli and lisa will be in for a similar job, both are just doing just great work
[13:27]	:	: ))
[13:27]	:	I think there are many great groups buried in search
[13:27]	:	It will be good to shine the light on some of them and make it easier for new Residents to get help
[13:27]	:	agree
[13:28]	:	A job???
[13:28]	:	Moi?
[13:28]	:	No way!
[13:28]	:	lol
[13:28]	:	lol
[13:28]	:	How woudl a group like Scripter Support Group fit into this concept/requirements. There are a bunch of people doing a great job day by day helping newbie scripter or even experienced scripter with tips and tricks and hints
[13:28]	:	your one of the best in the dutch team bulli, get used to it :p
[13:29]	:	Blck - If they do not have a new resdient help as their main focus then they might need to wait for the next round of applications. Helping seasoned residents learn skills is important too. Just not in the first phase of RHN : )
[13:29]	:	This is about groups, Youri, not individuals :)
[13:29]	:	sorry for the typos lol
[13:29]	:	A group of meanwhile over 2200 scripters and people seeking for help
[13:29]	:	mo worrie lexie ㋡
[13:29]	:	no*
[13:29]	:	I got a offer to help out at a new welcome center, to learn new residents how to build. i however did not accept yet due to the new viewer
[13:29]	:	Don't worry...we won't forget there are all kinds of help that matter.
[13:30]	:	We just need to roll this out in phases and build it up
[13:30]	:	Phase one is: New Resident focus
[13:30]	:	I agree: because to me it looks more residents are leaving than coming lately
[13:30]	:	it takes a individual to join a group and to make the group to what it is, all individuals together make the group even better bulli :)
[13:31]	:	always need to tell the individuals about their work within the team :)
[13:31]	:	I think not only will it help new Residents but it will help groups too. More will know about them and group growth is good
[13:31]	:	Any other questions?
[13:31]	:	not atm
[13:31]	:	Or topics?
[13:32]	:	nope
[13:32]	:	: )
[13:32]	:	Nope
[13:32]	:	hmm... well, still working on the dutch welcome area of which i spoke some time ago
[13:32]	:	That is all I had for today.
[13:32]	:	going to blondin tomorrow to speak about it again
[13:32]	:	SL answers: sometimes threads are duplicated, sometimes threads vanish and sometimes I start on a nearly blank screen
[13:32]	:	good!
[13:32]	:	I saw that duplicated thread issue
[13:32]	:	he likes the idea, but didnt really do anythign so far
[13:32]	:	the threads are still there, but not on the home screen but somewhere in the subsections
[13:32]	:	Looks like a bug. I reported it.
[13:33]	:	is one of the topics i wanted to discuss with him
[13:33]	:	Blck: If they are in the wrong topic I have moved some
[13:33]	:	Me too LOL ... but like other bug reports it got closed or ignored LOL
[13:33]	:	If they are still unanswered etc they should still show on the main page
[13:33]	:	it was really werid
[13:33]	:	I saw them one day and the next day they were gone
[13:34]	:	currently the bug triage team is not working on full capacity either
[13:34]	:	many people do not mark as answered even if resolved...
[13:34]	:	then they appeared one by one again during the next 2-3 hours inunanswered or possibly answered
[13:34]	:	due to the new viewer
[13:34]	:	On the main page sometimes questiosn drop off fast if it is busy too
[13:34]	:	ahh slow updating??
[13:34]	:	That is odd
[13:34]	:	bambers however did tell me over IM he wanted to restart his hour again, but was affraid this could not be done soon
[13:34]	:	I don't know: at least confusing and hard to keep track
[13:34]	:	ok
[13:34]	:	I will take a look at that.
[13:35]	:	Thanks:)
[13:35]	:	may be adding also a remember to mark as answered? to have the possibly answered go fastly wiped out?
[13:35]	:	When I see the effect again I'll drop you an IM, maybe techs can see what's goign on at those times
[13:35]	:	so far havnt gotten a reply of the email i had to send, so i guess that needsa wait as well
[13:35]	:	it seems to happen one time in the week
[13:36]	:	Bianca - I have requested some sort of feature that will send a reminder to question authors after 30 days. Like: Please go back to thread XXX and mark answered or helpful.
[13:36]	:	looks oike a kind of internal "cleanup"
[13:36]	:	good idea Lexie
[13:36]	:	I do not know if or when that can happen though. Hopefully soon.
[13:36]	:	they do clean up atm indeed
[13:36]	:	that reminder is a great idea
[13:36]	:	but just to make sure that all things already handled dont take up more time then needed
[13:36]	:	yay cause may be they weight in some way over the system? (Iam asking)
[13:36]	:	Thanks Blck ㋡
[13:37]	:	all duplicates are added to a single file
[13:37]	:	they do this for the new viewer most likely
[13:37]	:	What do you mean Bianca? They wait in the system?
[13:38]	:	the all unanswered questions + the possibly answered do they slow the process?
[13:38]	:	ohh hmm good question
[13:39]	:	I mean if we clean up will it help?
[13:39]	:	I will ask tech on that in next meeting. I think cleaning up makes it flow better but as far as if it actually "slows" the system...I do not know
[13:39]	:	I'd liek to know too!
[13:39]	:	I will find out
[13:39]	:	㋡
[13:39]	:	lol
[13:39]	:	don't know how the datab. works there but if they are someway linked..
[13:39]	:	okie
[13:39]	:	It might be linked
[13:39]	:	all unanswered questions most likely are from older viewers, in that case it wouldnt be good to work on it since the new viewers usually get compiled as a new thing, it is not added to the previous version like many games do
[13:40]	:	I think it would be good to tag viewer type questiosn with what version..if we know
[13:40]	:	questions*
[13:40]	:	hmm, we are talking about SL Answered, web based application in a browser, don#t we?
[13:40]	:	(it will look like a jira)
[13:40]	:	lol
[13:40]	:	LOL
[13:40]	:	some questsion are however asked if the problem is still happening with new viewers
[13:41]	:	it's hopefully less scary than the jira ^^
[13:41]	:	haha yes Wiki!!
[13:41]	:	btw this week end jira was a mess of help requests....
[13:41]	 	nods
[13:41]	:	Also we will be doing an update to the software around January I think. That may help things as well.
[13:41]	:	jira can be scary indeed, i agree :p
[13:41]	:	but you shoudl have seen teh requests we got from customers last 2 weeks due to the high number of inventory loss
[13:42]	:	and if you tell them to contact support you get bashed, cursed and beaten up
[13:42]	:	: (
[13:42]	:	and clock problems XD
[13:42]	:	jira isnt really handy to use either, you search for 1 thing and end up with 1000 results... well try to find in that mess what you want!
[13:42]	:	and the clock reset LOOOOL
[13:42]	:	Are these in English or other languages too?
[13:42]	:	To be honest: Beginning of the week I was close to leave Sl because of the frustration
[13:42]	:	agree Youri
[13:42]	:	: (
[13:42]	:	ouch :-/
[13:42]	:	oh zai
[13:43]	:	i was asked to pass you a message fromt he doc team
[13:43]	:	never do that, Blck
[13:43]	:	no poor fellows they post in english but sometimes is hard to understand googlish
[13:43]	:	ahhhh
[13:43]	:	Yes, it can be rather inaccurate
[13:43]	:	they asked me if you perhaps could attend tomorrow
[13:43]	:	1pm
[13:43]	:	for their meeting
[13:44]	:	didnt see you last week, so asking now :p
[13:44]	:	oh... i got another meeting to attend at 1pm, i think :-/ I can try to multitask with two viewers ^^
[13:44]	:	I think we are done and you all can have 15 minutes of your SL life back : ))
[13:44]	:	hehehe
[13:44]	:	:)
[13:44]	:	can come week after as well :p
[13:44]	:	easier on you :p
[13:44]	:	Thanks for the feedback today. ㋡
[13:44]	:	TY :)
[13:44]	 	grins
[13:44]	:	np lexie! :)
[13:44]	:	Thx for your time Lexie and for the info
[13:44]	:	ty Lexie :)
[13:45]	:	thanks for the updates Lexie
[13:45]	:	sure : )) See you all soon!
[13:45]	:	thank you
[13:45]	:	thanks
[13:45]	:	take care all ... and see you soon (I hope)
[13:45]	:	Byeee
[13:45]	:	bye TC
[13:45]	:	Dont forget to grab more pictures!
[13:45]	:	bye ㋡
[13:45]	:	㋡
[13:45]	:	dont worry about sl life lexie, kinda didnt really do anything today anyways :p
[13:45]	:	okie
[13:45]	:	cu :-)
[13:45]	:	I DIDN'T DO IT
[13:45]	:	bye bye lexie, have a great sl day!
[13:45]	:	Wooly Bulli!
[13:45]	:	byeeeeeee
[13:45]	:	ta ta dearie for now :)
[13:45]	:	ohhh
[13:45]	:	Halloween laugh lol
[13:45]	:	bye Lexie
[13:45]	:	Your Royal Highness
[13:45]	:	hehe
[13:45]	:	anyways zai, want me to pass a message tomorrow?
[13:46]	:	bye all from Spain :)
[13:46]	:	ill be there anyways
[13:46]	:	cuidate Irene besitos
[13:46]	:	bye bye from swizterland
[13:46]	:	bye link :)
[13:46]	:	bye to my Spanish neigbours
[13:46]	:	switzerland**
[13:46]	:	bye all
[13:46]	:	bye ㋡
[13:46]	:	bye Radio
[13:46]	:	uhm... you can say hi from me ^_^ I'll try to get two instances running and maybe that kind of works out for a few minutes before I'm getting my own personal blue screen
[13:46]	:	cu =)
[13:47]	:	lol, oki
[13:47]	 	shouts: alert Scrat is comming !!
[13:47]	:	lol hello
[13:47]	:	:))
[13:47]	:	Lexie vient de partir :)
[13:47]	:	lol
[13:48]	:	aight, told kate, got her in my friends list
[13:49]	:	^^^
 
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