Commerce Office Hours/2009-09-09

Transcript of First Commerce office hours on September 9 2009, on the topic of the new Listing Guidelines :
* [2009/09/09 16:01] Pink Linden: so I'll kick us off and say hi and welcome to my very first office hour
* [2009/09/09 16:01] Pink Linden: Colossus is on his way
* [2009/09/09 16:01] Alicia Chenaux: No. :)
* [2009/09/09 16:01] paeoti Pomeray: am I sitting on anyone?
* [2009/09/09 16:01] paeoti Pomeray: kk ty :-)
* [2009/09/09 16:02] Pink Linden: topic today is discussion about the Updated Listing guidelines
* [2009/09/09 16:02] Pink Linden: and if we finish that we can move on to other topics
* [2009/09/09 16:03] Pink Linden: so, I'll open the floor....with one caveat
* [2009/09/09 16:03] Splashable Water: 1.5: Could not find object 'splish'.
* [2009/09/09 16:03] Splashable Water: 1.5: Could not find object 'splish'.
* [2009/09/09 16:03] Splashable Water: 1.5: Could not find object 'splish'.
* [2009/09/09 16:03] Pink Linden: we cannot pre approve individual listings or items
* [2009/09/09 16:03] Pink Linden: so with that said, the floor is open!
* [2009/09/09 16:03] Splashable Water: 1.5: Could not find object 'splish'.
* [2009/09/09 16:04] Lorissia Fraisse: raises her hand.
* [2009/09/09 16:04] Pink Linden: Lorissia, you're first up! 
* [2009/09/09 16:04] Lorissia Fraisse: 'We're talking about listings on XStreet SL correct?
* [2009/09/09 16:04] Pink Linden: yes that's correct
* [2009/09/09 16:04] Dianna Voight: Hi all
* [2009/09/09 16:04] Pink Linden: Hi Dianna
* [2009/09/09 16:05] Pink Linden: hmm maybe this is a short office hour? ;)
* [2009/09/09 16:05] Lorissia Fraisse: We've always been really careful to use our own material, but what about people who blatantly use copyrights like disney, etc. ?
* [2009/09/09 16:05] Driftwood Miles: well hi
* [2009/09/09 16:05] Lorissia Fraisse: just lagged a bit
* [2009/09/09 16:05] Pink Linden: Hi Driftwood!
* [2009/09/09 16:06] Pink Linden: not sure what the question is Lorissia?
* [2009/09/09 16:06] Lorissia Fraisse: 'In the guidelines, it says you have to be a copyright holder to report (via DMCA I imagine) . what about others being able to report?
* [2009/09/09 16:06] Pink Linden: ah now I see sorry lag
* [2009/09/09 16:07] Pink Linden: you can imagine how allowing everyone to report everyone would get out of hand
* [2009/09/09 16:07] Lorissia Fraisse: nods
* [2009/09/09 16:08] Pink Linden: where we can we will try to work with rights owners to educate them about the benefits of allowing their trademarks in second life
* [2009/09/09 16:08] Pink Linden: but, as I'm sure you can imagine, that's not always possible
* [2009/09/09 16:09] Pink Linden: did that help answer the question?
* [2009/09/09 16:09] Lorissia Fraisse: So Lindens themselves will be going through the listings to weed out the obvious?
* [2009/09/09 16:09] Pink Linden: by the way Colossus is here, :::waves:: come on over here colossus!
* [2009/09/09 16:10] Colossus Linden: Hello all
* [2009/09/09 16:10] Alexxa Despres: Hi ya Col ;)
* [2009/09/09 16:10] Dianna Voight: Hi there!
* [2009/09/09 16:10] Colossus Linden: You want me to join you at the front Pink?
* [2009/09/09 16:10] Pink Linden: please do!
* [2009/09/09 16:10] Lorissia Fraisse: Nice to meet you Colossus. I'm not much of a poster, so we haven't had a chance to meet.
* [2009/09/09 16:10] Pink Linden: Lorissia, as hard as it is , we want people to stay focused on their businessess and trademarks
* [2009/09/09 16:11] Pink Linden: because it is hard for one merchant to know the permissions of another merchant
* [2009/09/09 16:11] Colossus Linden: Nice to meet you Lorissia.
* [2009/09/09 16:11] Lorissia Fraisse: Thanks Pink, yes that answered it.
* [2009/09/09 16:11] Dartagan Shepherd: greets, Colossus
* [2009/09/09 16:11] Pink Linden: no problem Lorissia
* [2009/09/09 16:11] Pink Linden: who's up next? I'm so glad to see so many of you in person
* [2009/09/09 16:11] Colossus Linden: BY the way, it's quite a fashionable group we have here. I think I may need to get some new armor.
* [2009/09/09 16:12] Alicia Chenaux: laughs.
* [2009/09/09 16:12] Looloo Beck: G'afternoon all!
* [2009/09/09 16:12] Akasha Wachmann: HIIIIII!
* [2009/09/09 16:12] Pink Linden: hi Looloo!
* [2009/09/09 16:12] Alexxa Despres: Hi Looloo
* [2009/09/09 16:12] Grant Linden: helloooo Looloo
* [2009/09/09 16:12] Looloo Beck: Hi ppl!
* [2009/09/09 16:12] Grant Linden: glad you could come
* [2009/09/09 16:12] Pink Linden: I know they all put us to shame with how gorgeous they are
* [2009/09/09 16:12] Pink Linden: I want to also mention some other Lindens who are here
* [2009/09/09 16:12] Dartagan Shepherd: I think along with educating people about tradmark copyright you need to teach them about their businesses
* [2009/09/09 16:12] Pink Linden: though you probably know them better than I do
* [2009/09/09 16:13] Pink Linden: Meta, who is our lead analytics guru for the marketplace and a long time resident
* [2009/09/09 16:13] Dartagan Shepherd: in other words, none of it is valid unless they "have" a valid rl business
* [2009/09/09 16:13] Grant Linden: hello Akasha!
* [2009/09/09 16:13] Pink Linden: Grant, who is our lead user interface designer for the marketplaces and also a long time resident
* [2009/09/09 16:13] Akasha Wachmann: HIIIIII!
* [2009/09/09 16:13] Grant Linden: great ears
* [2009/09/09 16:13] Meta Linden: waves
* [2009/09/09 16:13] Akasha Wachmann: if im on somone lool i cant se
* [2009/09/09 16:13] Akasha Wachmann: see*
* [2009/09/09 16:13] Pink Linden: George is with our CMD group and is here to make sure it all goes smoothly!
* [2009/09/09 16:13] Grant Linden: waves
* [2009/09/09 16:14] Pink Linden: did I miss anyone?
* [2009/09/09 16:14] Grant Linden: yourself!
* [2009/09/09 16:14] Pink Linden: LOL....
* [2009/09/09 16:14] Pink Linden: Colossus really was the lead person behind the xstreet SL acquisition and is the day to day business manager
* [2009/09/09 16:15] Pink Linden: and I am heading up marketplaces, which includes XStreet, the Lindex and Search/Classifieds
* [2009/09/09 16:15] Pink Linden: so help me out since it's my first office hours...what else is on your mind with regards to the updated listing guidelines?
* [2009/09/09 16:16] Pink Linden: if we don't get more questions here I'll have to a do a riverdance
* [2009/09/09 16:16] paeoti Pomeray: lol
* [2009/09/09 16:16] George Linden: X)
* [2009/09/09 16:16] George Linden: What were some of the kind of top level updates out of curiosity?
* [2009/09/09 16:16] Colossus Linden: am I the only one hoping that no more questions get answered now :)
* [2009/09/09 16:17] George Linden: lol Colossus I was kind of thinking the same, haha
* [2009/09/09 16:17] Pink Linden: not sure what you mean George?
* [2009/09/09 16:17] Grant Linden: no questions at all?
* [2009/09/09 16:17] Grant Linden: looks around
* [2009/09/09 16:18] Akasha Wachmann: nothing ever gets fixed anyway =/
* [2009/09/09 16:18] Colossus Linden: Man, we must be doing a perfect job :)
* [2009/09/09 16:18] Looloo Beck: '||' |||| '||' 
* [2009/09/09 16:18] Looloo Beck: .II..I II..II .II..I 
* [2009/09/09 16:18] Looloo Beck: OH MY GOD! sorry
* [2009/09/09 16:18] Pink Linden: LOL Looloo
* [2009/09/09 16:18] Looloo Beck: sorry damn emotes
* [2009/09/09 16:18] Alicia Chenaux: I think what is on most peoples' minds right now are the copyright issues, especially after Striking Poses had to change all of her pose names.
* [2009/09/09 16:18] Looloo Beck: sorry
* [2009/09/09 16:18] Dianna Voight: Humm it is my first of hour meeting too, so i will just listen .. i guess
* [2009/09/09 16:18] Pink Linden: tell me more Alicia....that's why we're here
* [2009/09/09 16:19] Pink Linden: Dianna, we can be office hours n00bs together
* [2009/09/09 16:19] Looloo Beck: yes Alicia! I agree
* [2009/09/09 16:19] George Linden: I was curious just generally about the guideline updates, maybe a small overview of that or the concerns
* [2009/09/09 16:19] Dianna Voight: Rawr
* [2009/09/09 16:19] George Linden: Akasha, this is THE place to voice your concerns, go for it 
* [2009/09/09 16:20] Alicia Chenaux: There are a lot of sellers who regularly use real world brands, such as Hello Kitty. We'd like to know if that's going to continue or if there's going to be a way to point it out to someone who can do something about it.
* [2009/09/09 16:20] Pink Linden: let me make sure I understand Alicia, are you asking if you can report on a trademark you believe is being infrigned by another, say Hello Kitty?
* [2009/09/09 16:20] Alicia Chenaux: Yes, that's correct.
* [2009/09/09 16:20] Pink Linden: ok. good question
* [2009/09/09 16:21] Lorissia Fraisse: nods
* [2009/09/09 16:21] Looloo Beck: hum...
* [2009/09/09 16:21] Pink Linden: Unless you have some reason to *know* that the person is using the unauthorized trademark, say if you were the only person licensed, then you'd be well advised to report
* [2009/09/09 16:22] Pink Linden: but if you don't know whether the trademark is being infringed or are only guessing I wouldn't recommend reporting
* [2009/09/09 16:22] Looloo Beck: I'd like to ask a question when u're done
* [2009/09/09 16:22] Pink Linden: notes looloo is next
* [2009/09/09 16:22] Alicia Chenaux: But if it's not ours, we just let someone keep selling their Sanrio or Disney items?
* [2009/09/09 16:22] Pink Linden: that's right, and I know that is hard
* [2009/09/09 16:22] Looloo Beck: YEEEAAAAHH!!!
* [2009/09/09 16:22] Looloo Beck: it is!
* [2009/09/09 16:22] Pink Linden: you can report
* [2009/09/09 16:23] Pink Linden: but we will not comment on the action that gets taken
* [2009/09/09 16:23] Alicia Chenaux: nods.
* [2009/09/09 16:23] Pink Linden: and in terms of your time, I'd encourage everyone to focus on building their business
* [2009/09/09 16:23] Pink Linden: Alicia on a scale of 1-5 where 5="question answered", does that help?
* [2009/09/09 16:24] Dianna Voight: i am more worred about ppl using other merchants brands to get attention. Will be possible to have a feature to register a merchant brand like the other merchant site ?
* [2009/09/09 16:24] Alicia Chenaux: Mmm... it's a 5 on answered, but I don't know that everyone would be happy with the answer. LOL
* [2009/09/09 16:24] Pink Linden: I hear you Alicia, I know
* [2009/09/09 16:24] Lorissia Fraisse: Well, the way I see it, is if Disney was talked into coming in here by anyone, you or one of us, and they found out the first thing they needed to do was file a ton of DMCA's I can't see that as much of a positive outlook into SL.
* [2009/09/09 16:25] Looloo Beck: thats true
* [2009/09/09 16:25] Grant Linden: Hello Callie
* [2009/09/09 16:25] Callie Cline: hey there :)
* [2009/09/09 16:25] Pink Linden: I guess what I'd say is to let us handle that Lorissia, remember the perception of the marketplace matters to us too
* [2009/09/09 16:25] Looloo Beck: Ok, may I ask my question now?
* [2009/09/09 16:25] Pink Linden: almost looloo haven't forgotten you
* [2009/09/09 16:25] Looloo Beck: ah sorry
* [2009/09/09 16:25] Pink Linden: got a big post it with your name on it. 
* [2009/09/09 16:26] Pink Linden: Dianna, some merchants have taken to filing trademark protection
* [2009/09/09 16:26] Pink Linden: it's less than $1000 and provides protection in a number of countries
* [2009/09/09 16:26] Pink Linden: New World Notes recently covered a merchant who had done this and was happy with the outcome
* [2009/09/09 16:26] Pink Linden: that's one idea.
* [2009/09/09 16:27] Pink Linden: Loo Loo, thanks for being patient
* [2009/09/09 16:27] Dianna Voight: Not all Pink.. i am talking about unregistered trademark... that have rights protected by the use .. if i am not wrong
* [2009/09/09 16:27] Pink Linden: jump in!
* [2009/09/09 16:27] Pink Linden: will come back to you dianna, sorry I thought that had finished.
* [2009/09/09 16:27] Pink Linden: dianna is next back after LooLoo
* [2009/09/09 16:27] Dianna Voight: it is just an idea
* [2009/09/09 16:28] Pink Linden: nods.
* [2009/09/09 16:28] Pink Linden: LooLoo?
* [2009/09/09 16:28] Looloo Beck: What about those that rip of/copybot our works and modify them just a bit in Photoshop adding some layer and put them to sell in their shops?
* [2009/09/09 16:28] Looloo Beck: Can I DMCA them?
* [2009/09/09 16:28] Pink Linden: ouch
* [2009/09/09 16:29] Looloo Beck: I have Abuse Reported 2 residents today, because a friend told me I cant DMCA someone who has modified my textures even if ANYONE can recognize them
* [2009/09/09 16:29] Looloo Beck: what to do in this case?
* [2009/09/09 16:30] Pink Linden: If you believe someone has used copybot, you should file an abuse report about copybot abuse...and
* [2009/09/09 16:30] Pink Linden: If there is content that you believe to be infringing on your copyright that you'd like to have removed, then you should file a dmca claim
* [2009/09/09 16:30] Looloo Beck: thats what I did
* [2009/09/09 16:30] Looloo Beck: so the customers that reported did too
* [2009/09/09 16:30] Callie Cline: hopes to find out what the subject is
* [2009/09/09 16:31] Driftwood Miles: is that filed copyright Pink?
* [2009/09/09 16:31] Looloo Beck: yes all the shop has rip offs os my works but modified
* [2009/09/09 16:31] Pink Linden: so you should file the DMCA claim on those works then
* [2009/09/09 16:31] Looloo Beck: modified = some changes.... minor changes, like a different button added LOL
* [2009/09/09 16:31] Pink Linden: did that answer the question LooLoo?
* [2009/09/09 16:31] Pink Linden: Callie the topic is the Updated listing guidelines
* [2009/09/09 16:32] Pink Linden: smiles and waves at those who came in later. 
* [2009/09/09 16:32] Looloo Beck: ok...so lets say the infringer file a counter claim... I dont want her having all my personal infos ... residential phone numbers, adress, RL name etc
* [2009/09/09 16:32] Looloo Beck: I dont want harraseement in RL
* [2009/09/09 16:32] Looloo Beck: This is such a big concern right?
* [2009/09/09 16:33] Pink Linden: Let me share with you another perspective LooLoo
* [2009/09/09 16:33] Looloo Beck: ok
* [2009/09/09 16:33] Pink Linden: the DMCA is a real world law
* [2009/09/09 16:33] Callie Cline: hello paeoti :)
* [2009/09/09 16:34] paeoti Pomeray: hiya Callie :-)
* [2009/09/09 16:34] Callie Cline: :)
* [2009/09/09 16:34] Pink Linden: and yes, counter claims, as a legal document, are real world items
* [2009/09/09 16:34] Looloo Beck: hum...so... I bet many creators here wont take the risk
* [2009/09/09 16:35] Pink Linden: For what it's worth LooLoo, second life is not the only internet marketplace with dmca issues
* [2009/09/09 16:35] Callie Cline: nods
* [2009/09/09 16:35] Looloo Beck: yes I know that
* [2009/09/09 16:35] Pink Linden: YouTube and eBay, for example use similar processes and procedures
* [2009/09/09 16:35] Callie Cline: there's really no way LL could police all that
* [2009/09/09 16:35] Callie Cline: but....
* [2009/09/09 16:36] Looloo Beck: I'm talking about something clear...I said, anyone can see they are stolen textures w/ minor modifications
* [2009/09/09 16:36] Callie Cline: could it be possible... to have users of xstreet agree to promise to sell original material and if it's not you can give the money to the creator? or is that way too complicated
* [2009/09/09 16:37] Looloo Beck: There are shops made by rip offs of my works, like 250 items...
* [2009/09/09 16:37] Callie Cline: wow looloo
* [2009/09/09 16:37] Looloo Beck: not talking about the obvious ripoffs, full perms etc
* [2009/09/09 16:37] Callie Cline: yeah
* [2009/09/09 16:37] Pink Linden: hi Callie, certainly the updated listing guidelines make it clear that by listing an item on xstreet you do own the intellectual property
* [2009/09/09 16:37] Akasha Wachmann: jesus
* [2009/09/09 16:37] Looloo Beck: the problem is.... let me explain
* [2009/09/09 16:37] Pink Linden: Jesus is here?
* [2009/09/09 16:37] Callie Cline: well you know for what its' worth......
* [2009/09/09 16:37] Akasha Wachmann: haha
* [2009/09/09 16:37] Dianna Voight: lol
* [2009/09/09 16:37] Callie Cline: imho
* [2009/09/09 16:37] Callie Cline: being ripped off is a part of doing biz
* [2009/09/09 16:38] Callie Cline: and ive been ripped a lot and it comes down to price vs. cost
* [2009/09/09 16:38] Dianna Voight: especially if you are good
* [2009/09/09 16:38] Callie Cline: how long does it take
* [2009/09/09 16:38] Callie Cline: to go thru all that?
* [2009/09/09 16:38] Callie Cline: how many more items could yo umake?
* [2009/09/09 16:38] Callie Cline: in thtat time?
* [2009/09/09 16:38] Looloo Beck: the customers report the places and IM me back asking : Looloo the place I reported is still there... are ure not going to take action?
* [2009/09/09 16:38] Callie Cline: well yes LL should take actoin
* [2009/09/09 16:38] Callie Cline: but i mean
* [2009/09/09 16:38] Callie Cline: in any business
* [2009/09/09 16:38] Callie Cline: we hav eto know
* [2009/09/09 16:38] Callie Cline: there are theives
* [2009/09/09 16:38] Looloo Beck: and I say: Oh, no... they ripped off but modified a bit...so I cant DMCA them! ;)
* [2009/09/09 16:38] Callie Cline: go to a swap meet in RL
* [2009/09/09 16:39] Callie Cline: disney
* [2009/09/09 16:39] Pink Linden: part of the reason we updated our listing guidelines was to give us the legal basis to take action
* [2009/09/09 16:39] Callie Cline: warner bros
* [2009/09/09 16:39] Callie Cline: etc
* [2009/09/09 16:39] Callie Cline: illegally
* [2009/09/09 16:39] Callie Cline: so
* [2009/09/09 16:39] Pink Linden: I hope that will be of some comfort
* [2009/09/09 16:39] Callie Cline: it's all there
* [2009/09/09 16:39] paeoti Pomeray: just because it happens doesnt make it ok to happen.
* [2009/09/09 16:39] Callie Cline: personally
* [2009/09/09 16:39] Callie Cline: no it done'st
* [2009/09/09 16:39] Callie Cline: but we can't control others
* [2009/09/09 16:39] Callie Cline: only ourselves
* [2009/09/09 16:39] Callie Cline: and persally
* [2009/09/09 16:39] Callie Cline: i dont have time to do witch hunts
* [2009/09/09 16:39] Callie Cline: it's part of loss
* [2009/09/09 16:39] Pink Linden: LooLoo another option for you
* [2009/09/09 16:39] Looloo Beck: yes SecondLife shpuld be a perfect place.... heaven! Eeeheheheheeee
* [2009/09/09 16:40] Callie Cline: but hopefully LL can do somrhitng sorry
* [2009/09/09 16:40] Looloo Beck: why not?
* [2009/09/09 16:40] Pink Linden: Meta just reminded me that you can have your lawyer or other legal designate file on your behalf
* [2009/09/09 16:40] Looloo Beck: •*•.. HahahaA •*•..
* [2009/09/09 16:40] Callie Cline: i didn't mean to go on
* [2009/09/09 16:40] Pink Linden: that gives you more anonymity
* [2009/09/09 16:40] Meta Linden: and legal grounds if your lawyer gets harassed too. :)
* [2009/09/09 16:40] Looloo Beck: aw thats awesome Pink! Didnt know that! Great to know!
* [2009/09/09 16:40] Looloo Beck: TY meta!
* [2009/09/09 16:41] Looloo Beck: I'm taking note...just in case!
* [2009/09/09 16:41] Looloo Beck: ;)
* [2009/09/09 16:41] Callie Cline: i spoke to my attorney if anyone cares to know and she reps HUGE ppl i told her of an instance in sl where i got ripped off and she said... "sweetie do you want to spend the time paying me to go after someone who prolly has no money?"
* [2009/09/09 16:41] Callie Cline: i mean htat's the sad reality
* [2009/09/09 16:41] Akasha Wachmann: thats a good idea though--was always worried about the rippers getting my rl info
* [2009/09/09 16:41] Callie Cline: in manhy cases
* [2009/09/09 16:42] Callie Cline: yes he did
* [2009/09/09 16:42] Jacob Cagney: stroker did
* [2009/09/09 16:42] Callie Cline: 100k in legal fees
* [2009/09/09 16:42] Callie Cline: or more
* [2009/09/09 16:42] Callie Cline: so one has to just decide if htat's what one wants to do
* [2009/09/09 16:42] Looloo Beck: really I would pay !!!
* [2009/09/09 16:42] Lorissia Fraisse: and I'm sure it cost him a fortune for what sells here for pennies on the dollar.
* [2009/09/09 16:42] Ciaran Laval: Stroker has done very well for himself
* [2009/09/09 16:43] Callie Cline: i thnk LL is doing great, but we need to remember this happnes ALL THE TIME
* [2009/09/09 16:43] Callie Cline: GO MAKE more amazing textures
* [2009/09/09 16:43] Callie Cline: sell more
* [2009/09/09 16:43] Callie Cline: those rippers will always be there
* [2009/09/09 16:43] Callie Cline: send them cease and desist letters
* [2009/09/09 16:43] Callie Cline: and go on
* [2009/09/09 16:43] Pink Linden: Callie I admire your positive attitude AND we also want to enforce our listing guidelines. 
* [2009/09/09 16:43] Callie Cline: or not
* [2009/09/09 16:43] Callie Cline: yes!
* [2009/09/09 16:43] Callie Cline: i agree
* [2009/09/09 16:44] Pink Linden: we work together on this stuff
* [2009/09/09 16:44] Pink Linden: 
* [2009/09/09 16:44] paeoti Pomeray: lol sounds like your applying for a Linden Lab Job Callie
* [2009/09/09 16:44] Callie Cline: omg NOOOOO
* [2009/09/09 16:44] Akasha Wachmann: question-
* [2009/09/09 16:44] Callie Cline: but...
* [2009/09/09 16:44] Callie Cline: caLLie
* [2009/09/09 16:44] Callie Cline: LL
* [2009/09/09 16:44] Pink Linden: Akasha, sure
* [2009/09/09 16:44] Callie Cline: im a secret employee
* [2009/09/09 16:45] Akasha Wachmann: I have a few items based on movies--not full avs but movie inspired items, from labyrinth and alice etc--will those have to come down?
* [2009/09/09 16:45] Pink Linden: Hi Akasha, I'm sorry you missed my caveat at the beginning so I'll share again
* [2009/09/09 16:45] Pink Linden: we cannot pre approve specific items or listings
* [2009/09/09 16:46] Pink Linden: If you think your items violate someone's copyright or trademark, we want you to take the items down.
* [2009/09/09 16:46] Akasha Wachmann: ok gotcha
* [2009/09/09 16:46] Akasha Wachmann: ty ^.^
* [2009/09/09 16:46] Pink Linden: no problem, you are not the first to ask! 
* [2009/09/09 16:47] Pink Linden: ok, who else has a question on listing guidelines?
* [2009/09/09 16:47] Callie Cline: i do
* [2009/09/09 16:47] Pink Linden: sure Callie you can go next
* [2009/09/09 16:47] Callie Cline: ok ty :)
* [2009/09/09 16:48] Callie Cline: i will soon be releaseing a line of items with popular characters that i do have a license to in real life
* [2009/09/09 16:48] Callie Cline: do i need to let you know before so you wont take them down
* [2009/09/09 16:48] Callie Cline: lol
* [2009/09/09 16:48] Callie Cline: cuz they are veyr well know world wide
* [2009/09/09 16:48] Pink Linden: you should mention that in your listings Callie and I'll tell you why
* [2009/09/09 16:48] Pink Linden: 1. it gives buyers confidence!
* [2009/09/09 16:49] Callie Cline: i was going to say "used with perimssion"
* [2009/09/09 16:49] Callie Cline: etc
* [2009/09/09 16:49] Pink Linden: 2. it helps us when we're reviewing
* [2009/09/09 16:49] Callie Cline: ok
* [2009/09/09 16:49] Ciaran Laval: Callie aren't you required to use TM etc. in such listings?
* [2009/09/09 16:49] Couldbe Yue: isn't it part of the licence that you have to acknowledge it anyway Callie?
* [2009/09/09 16:50] Callie Cline: it vaires on the license actually
* [2009/09/09 16:50] Callie Cline: and yes it would say TM or ®
* [2009/09/09 16:50] Pink Linden: Ok all, I have 10 mins on the clock....any last questions?
* [2009/09/09 16:50] Callie Cline: depedning on the state of the license
* [2009/09/09 16:51] VonGklugelstein Alter: I have a question
* [2009/09/09 16:51] Looloo Beck: yes!!!
* [2009/09/09 16:51] Looloo Beck: lol
* [2009/09/09 16:51] Pink Linden: Sure VonG!
* [2009/09/09 16:51] Ciaran Laval: Play nice
* [2009/09/09 16:51] VonGklugelstein Alter: what is the pssibility of you charging for free item listings as to reduce the carnage of zero dollar items?
* [2009/09/09 16:52] Pink Linden: VonG, the topic of the office hours is listing guidelines. I'll hold that question in case there are other topical questions first
* [2009/09/09 16:52] VonGklugelstein Alter: oh
* [2009/09/09 16:52] Pink Linden: no worries. 
* [2009/09/09 16:53] Dianna Voight: gtg thanks Pink and the others, see you all around.
* [2009/09/09 16:53] Pink Linden: thanks for coming Dianna!
* [2009/09/09 16:53] Pink Linden: LooLoo I think you were up then
* [2009/09/09 16:53] Callie Cline: bye dianna :)
* [2009/09/09 16:53] VonGklugelstein Alter: if I list all my future products for free it would hit the nail right on the head
* [2009/09/09 16:53] Looloo Beck: I dont know if we can discuss this here
* [2009/09/09 16:53] VonGklugelstein Alter: lol
* [2009/09/09 16:53] Looloo Beck: but...
* [2009/09/09 16:54] Looloo Beck: is there a way to extend the ban lists for Commercial places in near future?
* [2009/09/09 16:54] Colossus Linden: bye Dianna. Thanks
* [2009/09/09 16:54] Pink Linden: I'm not sure how it releates to listing guidelines, but tell me what I'm missing
* [2009/09/09 16:55] Looloo Beck: because.... Now with Cryothing and CryoBan devices
* [2009/09/09 16:55] Looloo Beck: My cryoban device detected almost 100 ppl only in August
* [2009/09/09 16:55] VonGklugelstein Alter: it is probably not the right time so I apologize for bringing it up
* [2009/09/09 16:55] Looloo Beck: I've sent you the NC w/ the list
* [2009/09/09 16:55] Looloo Beck: and now in september maybe 25 banned....
* [2009/09/09 16:56] Callie Cline: i have a question
* [2009/09/09 16:56] Akasha Wachmann: oh god yes
* [2009/09/09 16:56] Looloo Beck: the region list is full... the land is almost here
* [2009/09/09 16:56] Looloo Beck: there
* [2009/09/09 16:56] Akasha Wachmann: i need a bigger land ban list, my cryoban is filling it up way too fast
* [2009/09/09 16:56] Callie Cline: wow
* [2009/09/09 16:56] Callie Cline: i dont ban anyone
* [2009/09/09 16:56] Callie Cline: lol
* [2009/09/09 16:56] Callie Cline: cuz ppl have alts
* [2009/09/09 16:56] Callie Cline: i think it makes them more mad
* [2009/09/09 16:56] Looloo Beck: yes... mine is almost 130 in 1 month and half
* [2009/09/09 16:57] Akasha Wachmann: it automatically bans anyone entering using the cryoban client
* [2009/09/09 16:57] Akasha Wachmann: the copybot client
* [2009/09/09 16:57] Callie Cline: ah ok
* [2009/09/09 16:57] Callie Cline: gotch
* [2009/09/09 16:57] Looloo Beck: yea, as many alts as they want
* [2009/09/09 16:57] Colossus Linden: Hey Looloo
* [2009/09/09 16:57] Looloo Beck: yes
* [2009/09/09 16:57] Colossus Linden: We've recently been made aware of the issue of ban lists being too short
* [2009/09/09 16:57] Callie Cline: could i make one small suggestoin?
* [2009/09/09 16:57] Colossus Linden: We'd like to learn some more about what the community needs in this area.
* [2009/09/09 16:58] Callie Cline: more groups!
* [2009/09/09 16:58] Colossus Linden: Have you already maxed yours out? Is the limit currently 500?
* [2009/09/09 16:58] Looloo Beck: nice to hear Colossus!
* [2009/09/09 16:58] Callie Cline: (sorry)
* [2009/09/09 16:58] Looloo Beck: yes, my region ban list has 491 names today
* [2009/09/09 16:58] Callie Cline: can i make a suggestion more groups was a joke
* [2009/09/09 16:58] Looloo Beck: the land I'm not sure...but maybe 200 names added
* [2009/09/09 16:58] Akasha Wachmann: mine is pretty overweight, its about to bust
* [2009/09/09 16:59] Colossus Linden: lol Callie. Yeah, for anyone at SLCC, I think we heard that request for more groups :p
* [2009/09/09 16:59] Looloo Beck: is a new time.... now we have cryosomethings and all...
* [2009/09/09 16:59] Callie Cline: no htat's ajoke this is my suggestoin
* [2009/09/09 16:59] Callie Cline: for inworld violatoins.... what if...
* [2009/09/09 16:59] Looloo Beck: we need it for cmmercial islands...
* [2009/09/09 16:59] Ciaran Laval: Wouldn't it be more useful to be able to have people automatically removed from these ban lists who haven't logged in for months rather than keeping them there forever?
* [2009/09/09 17:00] Looloo Beck: hum...yes, if they dont exist anymore
* [2009/09/09 17:00] Nyte Vargas: There are some people I want to keep there forever O.o
* [2009/09/09 17:00] Callie Cline: there was a secret LL police that jsut went and RETURNED AND SHUT DOWN obvious ppl would were selling illegal stuff... like coke, pepsi, nike, et, al...
* [2009/09/09 17:00] Callie Cline: then....
* [2009/09/09 17:00] Toysoldier Thor: /whisper hey paeo
* [2009/09/09 17:00] Callie Cline: this would stir a lot of fear all over the grid liek OMG they can shut you donw atn anytime w/o warning
* [2009/09/09 17:00] Colossus Linden: I think this may make a good topic for a future office hours
* [2009/09/09 17:00] paeoti Pomeray: ::waves at Toy!
* [2009/09/09 17:00] Looloo Beck: YEEEAAAAHH!!!
* [2009/09/09 17:00] Pink Linden: good call. And we can add VonG's idea as well
* [2009/09/09 17:01] Callie Cline: and i think that would deter a LOT of theives
* [2009/09/09 17:01] Pink Linden: quick question before we close out.....
* [2009/09/09 17:01] Pink Linden: should we do office hours weekly, or twice a month?
* [2009/09/09 17:01] Akasha Wachmann: aww yea linden hitmen
* [2009/09/09 17:01] VonGklugelstein Alter: great, I think it could improve the overall quality of the service
* [2009/09/09 17:01] Nyte Vargas: twice a month
* [2009/09/09 17:01] Callie Cline: cuz the mystery
* [2009/09/09 17:01] paeoti Pomeray: lol you may end up regretting doing them period haha
* [2009/09/09 17:01] Akasha Wachmann: wear black suits n shades
* [2009/09/09 17:01] Looloo Beck: ok...but ban by the macadress would be the perfect solution
* [2009/09/09 17:01] Pink Linden: and does this time work better for this group or do you like the morning idea
* [2009/09/09 17:01] Looloo Beck: in my opinion
* [2009/09/09 17:01] Dartagan Shepherd: for commerce in general? Once a week
* [2009/09/09 17:01] Ciaran Laval: This clashes with Blue and Blondin's hour
* [2009/09/09 17:01] Couldbe Yue: It would, and would be a pretty stunning reversal of the Linden policy on not being proactive but waiting for resident ARs and DMCAs
* [2009/09/09 17:01] Lorissia Fraisse: I like this time
* [2009/09/09 17:01] VonGklugelstein Alter: plus you guys will make more chas lol
* [2009/09/09 17:01] Looloo Beck: this time is good for me
* [2009/09/09 17:01] VonGklugelstein Alter: cash
* [2009/09/09 17:02] Pink Linden: I just discovered this today Ciaran
* [2009/09/09 17:02] Looloo Beck: or earlier
* [2009/09/09 17:02] Nyte Vargas: I like this time too\
* [2009/09/09 17:02] Pink Linden: so yes, we won't do Tuesdays at 4
* [2009/09/09 17:02] Pink Linden: if we do an early morning one to get the Europeans in do we miss all of you too?
* [2009/09/09 17:02] Ciaran Laval: It's Wednesday isn't it?
* [2009/09/09 17:02] Pink Linden: sorry, wednesday
* [2009/09/09 17:02] Ciaran Laval: phew!
* [2009/09/09 17:02] Pink Linden: Labor day fouled me!
* [2009/09/09 17:02] Lorissia Fraisse: you'd miss me, I'd be at work
* [2009/09/09 17:02] Callie Cline: ty all i need to run but ty grant for the invite! you all rock!!! xooxoxox
* [2009/09/09 17:03] Toysoldier Thor: yup
* [2009/09/09 17:03] Pink Linden: thanks Callie and bye
* [2009/09/09 17:03] Looloo Beck: Bye Callie
* [2009/09/09 17:03] George Linden: Thanks for having me Pink, great discussion all :D
* [2009/09/09 17:03] Callie Cline: keep up the great work!
* [2009/09/09 17:03] Nyte Vargas: waves bye to Callie
* [2009/09/09 17:03] Pink Linden: ok, thanks all. we'll listen to all of that and try to pick one that benefits the most
* [2009/09/09 17:03] Callie Cline: all...
* [2009/09/09 17:03] Lorissia Fraisse: Nice to meet you all.
* [2009/09/09 17:03] Pink Linden: thank you all for coming and a remidner that we're discussing the same topic at different times on Friday and Saturday this week
* [2009/09/09 17:04] Pink Linden: thank you for taking the time to talk to us