Auscura

Auscura is a privately-owned healthcare technology company headquartered in Burr Ridge, Illinois, and known for applying intelligent automation to value-based health care and engaging patients after any type of encounter to uncover and resolve wellbeing and service concerns.Scaletta T; Applying Smart Technology to Value-Based Care, Kindle Direct Publishing (2023); https://www.amazon.com/Applying-Smart-Technology-Value-Based-Care/dp/B0CH2CW7GM/ Accessed October 11, 2023. 
Auscura's expertise is in data management, secure communication, workflow automation, and user experience. The company uses the QUEST framework to define the components of value-based health care.Scaletta T; QUEST: Improving Patient and Provider Experiences; Medscape (2018) https://www.medscape.com/viewarticle/893987 Accessed October 11, 2023.
==History==
Auscura was founded in 2012 by Tom Scaletta, MD MAAEM, an emergency physician affiliated with NorthShore University HealthSystem. The initial version served as a means of automating post-discharge well-being checks for emergency department patients. Papa A, Lefton C. (2015). Discharge Texting: The Evolution of ED Callbacks. J Emerg Nurs. 2015 Jul;41(4):345-6. doi: 10.1016/j.jen.2015.04.002. Epub 2015 May 8. PMID: 25959897. https://pubmed.ncbi.nlm.nih.gov/25959897/ Accessed October 11, 2023. Since its inception, the company has expanded services to other healthcare settings.
In 2015, Auscura partnered with the Taylor Corporation. In 2018, Auscura acquired ConciergeStat, an emergency department case management company.Lovett L. (2018) SmartER acquires fellow health coordination, engagement company ConciergeStat; Healthcare IT News https://www.mobihealthnews.com/content/smarter-acquires-fellow-health-coordination-engagement-company-conciergestat Accessed October 11, 2023 In 2020, Auscura performed Covid screening in 20 countries for the CME Group.
Through their smart technology platform, Auscura provides issues screening, complaint management, case management, virtual inpatient rounding, provider benchmarking, procedure coordination, and patient gratitude sharing. Scaletta T, Rosania A, Dym A. (2023) Avoiding Emergency Department Admissions: The Why and How; Common Sense (AAEM). https://uploads-ssl.webflow.com/646010b702edee1b70f85008/64d5480af99a540e86c34df8_admits.pdf Accessed October 11, 2023.Scaletta T, Nicholus C. (2017) Automated ED Care Coordination: Taking control of your most expensive patients; 29th National Forum in Quality Improvement in Healthcare (Institute for Healthcare Improvement. https://uploads-ssl.webflow.com/646010b702edee1b70f85008/64cc180865aadf710c76759d_IHI.pdf Accessed October 11, 2023. Scaletta T, Rising K, Ranney M. Automated Discharge Follow-Up Program. (2017) The Impact of Post-discharge Patient Call Back on Patient Satisfaction in Two Academic Emergency Departments. https://www.cambridge.org/core/books/abs/value-and-quality-innovations-in-acute-and-emergency-care/automated-patient-followup-program/77604E6082C5BB3AE9DA15DC7D32AC52 Accessed October 11, 2023. Scaletta T. (2022).“Gratitude: A Glimmer of Sunshine in the Covid Storm”. The Beryl Institute PX Blog. https://theberylinstitute.org/product/gratitude-a-glimmer-of-sunshine-in-the-covid-storm/ Accessed October 11, 2023. Auscura’s patient engagement program was shown to decrease the variability seen in CAHPS surveys sent by Press Ganey. Scaletta T, Hare E, Lee CS. (2019) A next-day, brief e-survey overcomes the excessive variability seen in CAHPS-
style emergency department surveys so that individual physician performance can be assessed on a regular basis. Patient Experience Journal. 6(2):59-65. doi: 10.35680/2372-0247.1376. https://pxjournal.org/journal/vol6/iss2/11/ Accessed October 11, 2023. 
Auscura provides services for emergency departments, urgent care centers, primary care, home health, concierge medicine, and outpatient surgery. Scaletta T; (April 2021). “Finding the BEST Solution”. Emergency Physicians Monthly. https://epmonthly.com/article/finding-the-best-solution/ Accessed October 11, 2023.Janie Schumaker J, Eggers M, Scaletta T (December 2021). “Just What the Doctor Ordered”. BCEN and Friends Podcast. https://bcenandfriends.podbean.com/e/just-what-the-doctor-ordered-1637681369/ Accessed October 11, 2023.
Category:Health information technology companies
Category:Health care companies based in Illinois
Category:Companies established in 2012