Community Translation Project/Office Hours/2009 07 28

== List of Attendees ==
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== Transcript ==
[13:04]	:	I'm going to start and those who show up late can read the transcript
[13:05]	:	I have a couple of items today
[13:05]	 	listens carefully
[13:05]	:	First one is...a new channel has been added to the Second Life Answers site - Yay Spanish!!
[13:05]	:	㋡
[13:05]	:	^.-.^
[13:05]	:	Its almost done..needs a few fixes
[13:05]	:	;) yaay
[13:05]	:	I think maybe...Italian may be next
[13:05]	:	Not sure on that
[13:06]	:	nice thing ㋡
[13:06]	:	yes !
[13:06]	:	ta dah
[13:06]	:	:D
[13:06]	:	That leads me to my Second item..maybe you are tired of this topic but..lol
[13:06]	:	Answers seeding ㋡
[13:06]	:	SL Answers has had over 20,000 views since start of beta
[13:07]	:	A large portion is by non-English Residents
[13:07]	:	I knew... I got rss feed always on.. and if I see something I jump... but do you need seeding already localized for missing languages?
[13:08]	:	If you work in teams or pairs and translate current questions or ones you think up..that would help many people
[13:08]	:	okie
[13:08]	:	: ))
[13:08]	:	"What do I do if I forgot my user name"? Get a good therapist!
[13:08]	:	lol
[13:08]	:	:)
[13:08]	:	Slatan may be you can help on it
[13:08]	:	Spanish will be a good example..its actually open but has nothing in yet
[13:08]	:	sure
[13:09]	:	You post a question I answer, and viceversa... also with some alts...
[13:09]	:	I think German and French have the most actual questions for other languages. But..Japanese has more people viewing. So we obviously have aneed for some Japanese help
[13:09]	:	What I saw from the german SL Answers is that some people give their best, but unfortuantely also some wrong answers
[13:10]	:	oui Lexie :))
[13:10]	:	True...some may be wrong
[13:10]	:	agree Bianca
[13:10]	:	But the key is if you see a wrong answer..comment with the right one (politely)
[13:10]	:	oOO(dang, she added the politely part)
[13:10]	:	Those asking shouldnt be marking bad answers as correct.
[13:10]	:	lol
[13:10]	:	XD
[13:11]	:	I am going to follow up with International and software people too...to see what other channels we can hope to support
[13:11]	:	I of course would like to see as many languages on Answers as possible
[13:11]	:	But still, we are waiting for a software upgrade and then I think I will know more
[13:11]	:	Any questions so far?
[13:12]	:	ok
[13:12]	:	Next item, well...question really
[13:12]	:	we negin from the basics and go more in detail... looking at what you seeded in english
[13:13]	:	begin*
[13:13]	:	Good and right Bianca
[13:13]	:	SO for this blog post Id like you each (if you want) to tell me what you have done in the last week or so in helping with your native language?
[13:14]	:	I would like to include names in the post but do not have to..
[13:14]	:	This may be a post that is on main blog or VTeamblog.com
[13:14]	:	Do you all want to say something about what you have been doing?
[13:15]	:	sure
[13:15]	:	ok
[13:15]	:	speaking for myself ofcourse
[13:15]	:	eh...I haven't done anything this week on Q&A.....lol
[13:15]	:	else from Jira projects or blog answers?
[13:15]	:	(if you dont want me to use your name..just add NO NAME at the end of what you say
[13:16]	:	It can be anything in SL that had you helping somehow in your native language
[13:16]	:	Translated, edited and updated KB articles in German, that's all :)
[13:16]	:	nice!
[13:16]	:	^^
[13:16]	:	I'm working with Noelle for translate KB in french with the Noelle'group
[13:16]	:	awesome
[13:16]	:	I did a few lines on that new voice option thingy.
[13:16]	:	: ))
[13:17]	:	Same as link
[13:17]	:	I just entered the group. I checked the Dutch translation table. The web told me it was final, but I saw there is a lot of work to be done, in addition to the work already done by few
[13:17]	:	It can be something you think is small too. Doesnt have to be a big project
[13:17]	:	nice idea anyway
[13:17]	:	Do many of you also just help people randomly when you are out about in SL?
[13:17]	:	Yesah allthough i aint a mentor
[13:17]	:	yeah
[13:17]	:	^`^
[13:17]	:	yup
[13:18]	:	but mostly in english
[13:18]	:	I've actually not done more than background help which many other people provide aswell: Explaining technical details to german users who are not deep into the technics (esp. land/group settings etc) and who are not so fit in english
[13:18]	:	This last week I help a person that cancel her account and then decided to not do it and she didn't know how to do it because she doesn't speak english so I teach her hor to file a ticket and also I help a person that was being harras in how to mute, ban and report the person
[13:18]	:	yush
[13:18]	:	i dont hang with the german crowd so often
[13:18]	:	yes main help is done in translating AR for people or how to submit tickets and things like that
[13:18]	:	yes, I do
[13:18]	:	translation of avaline text (still waiting for final directions from Noelle regarding translation of buttons) NO NAME
[13:18]	:	Slan, I will update you on the dutch translations soon, ok?
[13:18]	:	I always goto HI's and try to talk to new ppl in their own language. The Googel translator tells me the language of their viewer
[13:18]	:	ahh all good things
[13:18]	:	first aid in 3 different languages at HIP and HIs
[13:18]	:	㋡
[13:19]	:	Malwina I will folllow up again on that button question
[13:19]	:	thx Lexie!
[13:19]	:	Next question is...
[13:19]	:	I think most who speak 2 languages try to help as best as they can when people have trouble: like with account suspension, land settings, avatar problems etc
[13:19]	:	yes Blck
[13:19]	:	Do you have any special language related locations you think more people should know about. Like: a favorite gathering place or extra helpful for certain languages or can be just social
[13:20]	:	it's right blck
[13:20]	:	I agree with that too ㋡
[13:20]	:	( Mi might Lexie upload just two version of that avaline text spreedsheet, one with and one without translation, is not a problem at all, have finished it already)
[13:20]	:	(I )I
[13:20]	:	/ok
[13:20]	:	ups keyboards ( I might) *
[13:21]	:	The one I loved most was "Preussen" ... very engaged people, classes, newbie help - great german community. Unfortunately gave up due to L$ problems
[13:21]	:	ahhh
[13:21]	:	You have not found a new place yet?
[13:22]	:	Reason I ask this is..I think many people who come into SL and do not speak English are more likely to feel lost and maybe give up.
[13:22]	:	what about berlin? think they are quite helpfull there
[13:22]	:	yup
[13:22]	:	I am also working on another project that can involve all of you.
[13:22]	:	wow, places we have a lot in latin community it depends of the country because we have spanish orientation, we have reforma for mexico we have colombiamor for colombia and so may more
[13:22]	:	ohh
[13:22]	:	many*
[13:23]	:	agree, plus frustration and badddd user experince for those non - English spekaers
[13:23]	:	ahh good thanks Lara!
[13:23]	:	sure :)
[13:23]	:	well theres a good vendor with those places added allready . at least in korea 1 till 4
[13:23]	:	Those communities have 2 aspects ... good to get help in your own language when you are new to SL.
[13:23]	:	I think there are good places but not easy to find if you are new
[13:23]	:	I always suggest the gateways form Glenn list
[13:23]	:	right
[13:23]	:	from*
[13:23]	:	But some get there and start to believe SL is a german/spanish/italian/enterwhateveryouwanthere community and are kidn of stuck there
[13:24]	:	and one aspect about SL is the international part
[13:24]	:	I agree
[13:24]	:	At some HI's there are signs with placenames. Could we have such a panel with all languages, pointing to the help places instead?
[13:24]	:	Discovery in SL is a big part of the experience.
[13:24]	 	agrees
[13:24]	:	If you follow the places, often nobody is there for the new ones to help them.
[13:25]	:	Sorry, need to go for a while…
[13:25]	:	I like that idea Lisa and I know there has been talks going on about how to better and more quickly connect people of all languages to next locations
[13:25]	:	ok Bolek ㋡
[13:25]	:	Wellll...
[13:25]	:	true Bianca
[13:25]	:	lands*
[13:26]	:	there´s a few brasiliand mentors organizing some free volunteers to help at an open Gate (er..i dont know the name for isles like the HIs, but are not official HI)
[13:26]	:	Some of you might recall last year that there was a beta for the RHN (Resident Help Network)
[13:26]	:	Community Gateways, Tiamat
[13:26]	:	sorry, i was AFK
[13:26]	:	ty Lisa
[13:26]	:	or CG's
[13:26]	:	Is there a chance to have small welcome communities with land which are kind of independant but also don't have to care for earning L$ to pay their tier? What I mean is that strong economic aspects and help often don't go well together (if you understand what I mean)
[13:26]	:	yes, I remember that Lexie
[13:27]	:	Yes Bianca I think thats good too
[13:27]	:	yush...:)
[13:27]	:	The RHN program is going to include for sure...international aspects
[13:28]	:	Then all the communities in SL will benefit. And I think especially International
[13:28]	:	So..not too long from now I will be asking you what other language/community groups you are part of
[13:29]	:	The goal is to get qualified groups more visiability
[13:29]	:	What is CGs LExie?
[13:29]	:	Community Gateways
[13:29]	:	sorry
[13:29]	:	oh ok :)
[13:29]	:	: ))
[13:29]	:	for techs: Stargate to a group of people with same interest :-)
[13:29]	:	*giggles*
[13:30]	:	O:O
[13:30]	:	So this RHN plan will be another way you will be able to let the community know how you can help and it will be linked to Answers, hopefully on the main website..
[13:30]	:	lots of planning yet to do but something for you all to think about
[13:30]	:	Sorry, back
[13:30]	:	welcome back
[13:30]	:	hi Radio ㋡
[13:30]	:	Soon as I have a clearer plan and how you can actually take part I will tell you
[13:31]	:	I remember the scripting mentor list ... never maintained and a few suffered from taking all the load
[13:31]	:	Snowglobe client... many crashes... lol
[13:31]	:	Hi Radio, didnt see you slip in : ))
[13:31]	:	from that experience I'd suggest to rather organise those things as a group: who is available helps/answers instead of list of names of individuals
[13:32]	:	Resident Help Newtwork will be for existing groups who meet certain criteria...such as free classes..free language help..etc...
[13:32]	:	Please give us more groups to be member of
[13:32]	:	:o)
[13:32]	:	I am maxed at 25
[13:32]	:	These groups will apply and if they meet the criteria will be accepted to the Network
[13:32]	:	very od discussion, that of the 25 groups...
[13:32]	:	Like the Help People group?
[13:33]	:	Those groups will get higher exposure to the SL community overall
[13:33]	:	old
[13:33]	:	right Lisa
[13:33]	:	ok
[13:33]	:	SSG for example offers no classes, no language help, but is THE #1 resource fro those who need a scripting hint/hep/a little support
[13:33]	:	the past TUI, NCI too?
[13:33]	:	Such a group wouldn't qualify?
[13:33]	:	You already have a list of those groups?
[13:33]	:	It will be anyone who offers something free..non-profit that will help a SL Resident
[13:34]	:	SSG=Scripters Support Group
[13:34]	:	We have the old beta group list still which was about 13 groups
[13:34]	:	But of course we will want more
[13:34]	:	So I wanted to give you all the heads up that this might be something to consider. Making groups..joining groups etc
[13:35]	:	Will there also be some form of training, like with SL Mentors?
[13:36]	:	No, this is existing groups who will meet the criteria perhaps..group size will be one? They need to be somewhat established. I think membership is one indicator of that
[13:36]	:	Will group chats work when your plan is ready? ;-)
[13:36]	:	So its not about training but it is about letting everyone know that there are more Resident created resources
[13:36]	:	lol Blck
[13:36]	:	Do this groups need to have an island of their own?
[13:36]	:	It works along with SL Answers I think?
[13:37]	:	No Bianca
[13:37]	:	ok tks
[13:37]	:	I will try to pull together more info on this for you soon.
[13:37]	:	great
[13:37]	:	grazie ㋡
[13:37]	:	I really think in many cases..SL Residents can put a group together and run it better without a Linden driving :))
[13:38]	:	㋡
[13:38]	:	On the other hand, there is quite a few ppl in those groups that hardly know anything :(
[13:38]	:	The disadvantage is: you can't blame it on a Linden, when something goes wrong :-)
[13:38]	:	lol
[13:38]	:	You are the ones who can make the best decisions related to your skills, contributions and ideas. Id like to support you in it but not "interfere" if that makes sense?
[13:39]	:	yes :)
[13:39]	:	Thats possible too Lisa
[13:39]	:	yes
[13:39]	:	yes
[13:39]	:	that makes perfect sense: if we get support by LL ourself when needed for being the "driver"
[13:39]	:	I think those groups will not grow if they are not really helping
[13:39]	:	yes true
[13:39]	:	So I think this is all I had on my topic list.
[13:39]	:	Oh!
[13:40]	:	and one thing more... if i can
[13:40]	:	A big thank you to all of you who have been helping with translations related to Avaline and Registration strings!!
[13:40]	:	Sure Bianca
[13:41]	:	Having those groups will not interfere with any other project of business we have in SL .. like we did with mentoring
[13:41]	:	am I right?
[13:41]	:	It should not. It should actually offer you more choices on who you help, how you help...might make you busier lol
[13:41]	:	: ))
[13:41]	:	hehe
[13:42]	:	But that would be up to group to be as active as the group decides
[13:42]	:	oh I do have one more thing
[13:42]	:	we already are lol m... localizers and helpers go together ㋡
[13:42]	:	true!
[13:42]	:	I also have something that might fit into this frame and your topics, Lexie
[13:43]	 	raises hand
[13:43]	:	We have new translators and will have more coming in as well. If you do not see a project that is open (pjira tasks) consider looking at the blogs and if you see something you think is of value to the International community..translate it!
[13:43]	:	You can send it to me..or you can put in wiki and put the link in the blog comments.
[13:43]	:	"does it move? Translate it!"
[13:43]	:	just so?
[13:43]	:	hihihi
[13:44]	:	This is an extra idea..not official project...yet ㋡
[13:44]	:	well good one
[13:44]	:	okie dokie
[13:44]	:	: )
[13:44]	:	Blck you had something and then Malwina did too
[13:45]	:	damm i have no since 4 years
[13:45]	:	o_o
[13:45]	:	I am sure they are but would be watching to see how the trend is going
[13:46]	:	in regards to RHN, still, the filter through which those groups will be joining , is LL? any accept list/reject and so on? correct, to make sure the user experince mets with the highest value
[13:46]	:	many people I heard were engaged on new grids and I think they are trying to steal content to take there...
[13:46]	:	Sorry, some trouble
[13:46]	:	Yes Malwina: Thats the current plan in progress. LL sets criteria and does the approval.
[13:46]	:	thank You Lexie :)
[13:46]	:	So it wont just be "anyone"
[13:47]	:	sure : ))
[13:47]	:	I will pass that on Blck as feedback ok?
[13:47]	 	nods
[13:48]	:	I sorry..
[13:48]	:	I'm Sorry! i wasnt on for 4 months so i may have missed a lot it seems
[13:48]	:	no they need a rapid massive copyng of content to fill the grids to make them look pretty to engage people...
[13:48]	:	Welcome Back Bolek
[13:48]	:	but I think that's not what content creators worries: it's the selling of copied stuff in SL itself
[13:49]	:	they are not stopped by the scripts with permission checks
[13:49]	:	arent we a bit off topic?
[13:49]	:	Anyone have any other questions or thoughts?
[13:49]	:	Example: the sculpted reefs/palms which were beautifully designed with a lot of knwoledge by a very good designer. You can buy them everywhere meanwhile ... even on SLX for L$10 ... liek a price war ... most are stolen
[13:50]	:	I know there is a lot of confusion about copybots also. Maybe LL can write a blogpost on that first with some facts?
[13:50]	:	Maybe..I will pass on your feedback on the topic : ))
[13:50]	:	Well off topic a tiny bit: I think it's part of new residents experience if people can not get anywhere anymore
[13:51]	:	Stuck at welcoem island for your entire 2nd life LOL
[13:51]	:	If nothing else..I think we are done ㋡ I will post the transcript a little later and note it on the CT forum.
 
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