Find the Missing Shipment

Find the Missing Shipment is a Quest in Chapter One of Baldur's Gate 3. It can be started by approaching the trapped and at the Risen Road, finding the Zhentarim Basement and speaking with there, or reading a note found on the corpse of one of her missing agents.
==Objectives==
Objectives and journal entries may vary pending story decisions and outcomes.
== Walkthrough ==
Finding the Missing Shipment is started either by encountering Rugan and Olly on The Risen Road or by entering the Zhentarim Hideout in Waukeen's Rest and speaking with Zarys. Either approach leads to the same result - encountering the Gnolls attacking the guards and deciding what to do with the locked chest.
=== Rugan and Olly ===
The two Zhentarim guards are trapped in a cave near the Risen Road, surrounded by Gnolls. Rugan and Olly's reaction varies depending on how the party encounters them. If the party enters the cave from the back entrance (X:50, Y:576), then Rugan remarks that they are just as trapped as him and Olly and they all need to band together to fight. If the party enters from the front (X:38, Y:618), Rugan tells Olly to stand down and leave the heroics to those who don't value their own skin.
If the duo are saved (regardless of how the party enters), they are both grateful for the assistance.
Aside from saving the pair, the party can also let them die. This can occur by Long Resting instead of confronting the gnolls, by sneaking past Rugan and Olly through the back entrance (stealing their belongings and then returning to the main cave mouth), or by commanding the gnoll Warlord to kill the humans inside the cave. The option to commune with Flind's tadpole occurs within the first few rounds of combat. Flind can also be commanded to feast on herself or her pack, or to retreat.
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Choose the first option to get an additional command:
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=== Locating the shipment ===
Once the Gnolls are dealt with, the party witnesses what the sacrifice was for - a shipment of items to be brought to Baldur's Gate for a rich and powerful individual. 
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If the party pressures Rugan for the chest, he still hesitates to relinquish it. He says his bosses will do worse to him than any of the Gnolls could have. He requires another speech check to give up the goods:
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After this successful check, Rugan relinquishes the chest to the party. If Rugan is not persuaded, the party can also steal the chest or lockpick it open (DC 20). If the inside is taken, the chest is considered stolen. If the chest was unlocked, even without taking anything out of it, Zarys will consider it a violation of the agreement and order her henchmen to attack.
If Rugan dies, Olly simply hands over the shipment, saying it's bad luck. He runs off afterwards.
=== The Zhentarim hideout ===
To learn more about the Zhentarim, their hideout must first be located. It's in a barn west of Waukeen's Rest, at the shabby door. The party will automatically be aware of the Zhentarim Hideout depending on if Rugan and Olly were encountered first - either by speaking with Rugan or by asking his corpse questions with . If the party spares Rugan's life, he shares the location of the hideout along with the password need to enter. With a successful perception check, the party notices a man, , crouching behind some shelves. Reciting the password requires a DC 10 dexterity check to say "Wait, listen!" before reciting "Little serpent, long shadow." Succeeding the check has him stand down immediately and provide the key to a wardrobe that leads into the hideout. If the party does not have the password, there are a myriad of other options to get past Salazon:
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Succeeding to make the man stand down allows the Zhentarim to be dealt with peacefully.
=== Returning the shipment ===
If Rugan and Olly are spared, and the chest is not stolen from them, they will return the chest to the basement (note: if they are not in the basement when the party goes back, taking a long rest will unblock the progression). Zarys thanks the party for their aid and considers them a friend of the Zhentarim. Their merchant opens up special stock and Zarys rewards the party with gold and a crossbow, . If Rugan and Olly did not survive, then this outcome can still be obtained by returning the chest to the Zhentarim without opening it. This is the case even if the player convinced Rugan to give up the chest and killed him and Olly afterward.
If Rugan is intimidated into giving up the chest or persuaded to split the profits with the party, then Olly is killed and Rugan is captured by the Zhentarim. The party has a chance to join the Zhentarim by killing Rugan as a gesture, and they are then tasked with delivering the shipment to Baldur's Gate. Brem opens his special stock, but is not given to the party. It is also possible to kill the other Zhentarim to rescue Rugan, which results in losing out on the special stock and the crossbow.
If the chest was lock-picked and the Iron Flask is returned to Zarys, the Zhentarim will become hostile. If not informing her that the party stole the shipment, Brem still opens his special stock but Zarys will not give as a reward.
=== The Guildhall ===
In Act Three, the unopened chest can be delivered to Zhentarim agents in the Guildhall. Turn the shipment over to to receive a few words of thanks.
== Quest rewards ==
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* if the chest is opened.
* Special Stock of , unlocked if the chest is returned unopened.
== Notable loot ==
* , on Flind's body
* , in a locked chest in the cave, behind Rugan and Olly, after climbing a ladder
* , on Flind's body
* , on a dead caravan agent killed by the gnolls
== Notes ==
* If a Long Rest is taken after discovering the area near Rugan's cave, the Zhentarim guards will be killed by the gnolls.
Category:Quests
Category:Time-Sensitive Quests