John Oakland

John S. Oakland (born 1946) is Chairman of The Oakland Group and Head of its Research and Education Division, The Oakland Institute. He is also Emeritus Professor of Business Excellence and Quality Management at Leeds University Business School.
== Career ==
Oakland became the Chairman of The Oakland Group (previously Oakland Consulting PLC and O&F Quality Management Consultants Ltd) in 1985. He was also Head of the European Centre for Total Quality Management at the Management Centre, University of Bradford from 1987-1996.
He has been invited to act as an external advisor and consultant on operations and quality management for literally thousands of organisations including large complex companies across the globe in many different sectors, and several major public sector organisations.
== Academic Experience ==
* 1969-1972, University of Salford|Salford University. PhD student - established new physical methods of complex compound structure elucidation which led to the publication of three refereed papers and a successful PhD thesis.
* 1970-1972, Salford College of Technology. Visiting Lecturer, teaching first degree, ONC and HNC students of chemistry
* 1972-1977, Sandoz Products Ltd. (Research Chemist) Organised and ran a number of in-company courses and seminars for managers and trainees on a variety of technical and managerial subjects
* 1977-1979, A H Marks & Co Ltd. (Operations Director) Continued to organise and run courses/workshops for employees of the company.
* 1979-1987, University of Bradford, Management Centre: Lecturer/Senior L in Production/Operations Management
* Professor of Total quality management|Total Quality Management (from 1987)
* 1997-present, Leeds University Business School: Emeritus Professor of Business Excellence & Quality Management
== Academic Contribution ==
=== Teaching ===
Oakland has directed a range of teaching programs at every level of Business School activities including Undergraduate, Postgraduate (Masters) and Executive Development (Short courses).
=== Research and Scholarship ===
Oakland's major contributions to research have been in three areas across the globe:
* Total Quality Management/Business Excellence
* The Practice of Operations Excellence
* Statistical Process Control and Data Analytics
Major research activities in the European Centre for Business Excellence / Oakland Institute have included:
* TQM/Business Excellence implementation strategies
* A modular approach to TQM education and training
* Identification of the key factors of TQM/Business Excellence
* Development of quality costing systems
* Improvement of process capability
* TQM in the service industries, including education
* Benchmarking innovation processes
* Measurement of TQM/Business Excellence programmes
* Self-Assessment to Baldrige and European Quality Award models
* Business Excellence frameworks
* Change Management frameworks
*Quality 4.0 - concept and definition
== Works ==
==== Books: ====
* Total Quality Management (1989)
* Total Quality Management - the route to improving performance 2nd edition (1993)
* Total Quality Management - Text and Cases (1995)
* Total Organisational Excellence (1999-2001)
* Oakland on Quality Management (2004)
* Statistical Process Control, 1-7th edition (1986-2018)
* Total Quality Management & Operational Excellence - Text and Cases, 3-54th edition (1989-2014)
==== Joint Author: ====
* Production and Operations Management, 4-6th edition (1983-1992)
* Cases in Total Quality Management (1994)
* Quality Improvement Through Standards, 1st & 2nd edition (1991 & 1994)
* Production and Operations Management in Australia (1995)
* Total Quality Management - Pacific Rim Edition (1996)
* TQM - a Pictorial Guide for Managers (1997)
* Total Quality in the Construction Supply Chain (2006)
* Total Construction Management - Lean Quality (2017)
==== Contribution to other publications: ====
* K G Lockyer and J S Oakland, The Quest for Quality - How to Sample Success Management Today, 1981, (July), pp.75-77.
* J S Oakland, Summing up Statistical Quality Control Management in Industry, 1983, Vol.1, pp.18-22.
* J S Oakland, The Role of SPC in TQM in Manufacturing Technology International - Europe, 1989.
* M Zairi, S R Letza and J S Oakland, Does TQM Impact on Bottom-Line Results? TQM Magazine, 1994, Vol.6, (No.1), pp.38-43.
* J S Oakland, M Zairi and S R Letza, TQM and Bottom Line Results in Quality World, September 1994, pp.600-604.
* L J Porter, K W Gadd and J S Oakland, Evaluating the Operation of the European Quality Award Model for Self-Assessment in Management Accounting, 1995, April, pp.8-12.
* L J Porter, K W Gadd and J S Oakland, Researching Self-Assessment based on the European Quality Award Model in Self-Assessment, 1995, July, pp.41-45.
* J S Oakland, TQM in the Middle East in Middle East Quality Review, 1996, Vol.1, (No.1), pp.11-14.
* J S Oakland and L J Porter, Quality in the 21st Century in Quality World, January 2004, pp10-12
In addition to this, Oakland has published numerous papers in refereed journals, including in 2020, as well as other articles and publications.
Category:1946 births