Bug triage/2007-08-20/Transcript

[15:00]	Squirrel Wood: 	Hi Rob
[15:00]	Daedalus Young: 	hi Rob
[15:00]	SignpostMarv Martin: 	of course, you'd need the list for the variable length input
[15:00]	Rob Linden: 	hi folks
[15:00]	Jacek Antonelli: 	And a nice regexp matcher, too, please. :D
[15:00]	SignpostMarv Martin: 	Hi Rob, did you get my query about hijacking the start of the meeting so i can get some sleep ?
[15:00]	SignpostMarv Martin: 	won't take long, just 3 links to show off :-P
[15:00]	Squirrel Wood: 	Hellos Aric!
[15:00]	Rosen Janus: 	Is this an official one? XD
[15:01]	Rosen Janus: 	Hello. ^^
[15:01]	Daedalus Young: 	hi Aric
[15:01]	Aric Linden: 	hi all.
[15:01]	Jacek Antonelli: 	r/(MISC|SVC|VWR|WEB)\-([0-9]+)/
[15:01]	Benja Kepler: 	hi rob, Aric
[15:01]	Aric Linden: 	nice to see everyone
[15:01]	Goldvald Enoch: 	Hi Rosen
[15:01]	Rosen Janus: 	Hello, Goldvach. ^^
[15:01]	Rob Linden: 	I lost track of the fancy new bug urler that WarKirby gave me
[15:02]	Jacek Antonelli: 	This one is more fun, anyway.
[15:02]	Squirrel Wood: 	yep.
[15:02]	Jacek Antonelli: 	We're MISCREANTS.
[15:02]	Jacek Antonelli: 	WEBROKEIT
[15:02]	Aric Linden: 	Miscreants?
[15:02]	Goldvald Enoch: 	Before we start ... What about Voice in GNU/Linux?
[15:02]	Rosen Janus: 	Ah. Rob, you're into the open source stuff? o.o
[15:02]	Aric Linden: 	I prefer to think of us as elegant time utilizers
[15:02]	Jacek Antonelli: 	hehe
[15:03]	Goldvald Enoch: 	Free software :)
[15:03]	SignpostMarv Martin: 	that needs fixing so it doesn't llLoadURL() if there's no parameter
[15:03]	Goldvald Enoch: 	I like software with full permissions. ;)
[15:03]	Aric Linden: 	Let's give it one more minute before we start
[15:03]	Rosen Janus: 	<< >> I know this isn't bug-related... buy any idea when WindLight might be showing up?
[15:03]	Rosen Janus: 	but*
[15:04]	Aric Linden: 	There should be a windlight first look out in the near future
[15:04]	Benja Kepler: 	Torley has an update http://tinyurl.com/yr933b
[15:04]	Jacek Antonelli: 	Nifty
[15:04]	Goldvald Enoch: 	At last bug triade, I was told that voice for GNU/Linux would come "real soon now" .. but nothing has happened since, as far as I know.
[15:05]	Jacek Antonelli: 	For some value of "real soon now" ;)
[15:05]	Rob Linden: 	agenda: https://wiki.secondlife.com/wiki/Bug_triage/Monday Agenda
[15:05]	Rosen Janus: 	Nice place, by the way, Rob. o_o
[15:05]	SignpostMarv Martin: 	http://pipes.yahoo.com/pipes/pipe.info?_id=JNfWKLVO3BGk50MUYEsBXw
[15:05]	Wyn Galbraith thinks her viewer hates her today. 	Wyn Galbraith thinks her viewer hates her today.
[15:05]	Rob Linden: 	thanks
[15:05]	Aric Linden: 	Shall we start?
[15:05]	SignpostMarv Martin: 	Yahoo Pipe for nabbing your posted issues
[15:05]	SignpostMarv Martin: 	http://pipes.yahoo.com/pipes/pipe.info?_id=7KTTkvRO3BGNq2GujUnRlg
[15:05]	Rosen Janus: 	My viewer hates me, too. o.O
[15:06]	SignpostMarv Martin: 	Yahoo Pipe for extracting issue IDs << meant to be used as a module in other Yahoo Pipes
[15:06]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:06]	Rob Linden: 	https://wiki.secondlife.com/wiki/Bug_triage/Monday_Agenda
[15:06]	Rob Linden: 	there...that links better
[15:06]	SignpostMarv Martin: 	http://my.slopenid.net/signpostmarv-martin/ << JIRA Issues Reported widget
[15:06]	Jacek Antonelli: 	Hehe. But we could have gotten through the other agenda so quickly... ;)
[15:07]	Rob Linden: 	Aric: you want to get started?
[15:07]	Wyn Galbraith: 	Couldn't click on anything, map wouldn't load and now my focus is jumping around like a jumpin' bean. I'm ready, let's get these issues ;)
[15:07]	Aric Linden: 	yes, thanks rob
[15:07]	Squirrel Wood: 	I think this url thinger wants a /555 before the thing
[15:07]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:07]	Benja Kepler: 	is a bug? no more repro provided
[15:08]	Aric Linden: 	I'm not sure I completely understand the issue
[15:08]	Squirrel Wood: 	UI bug ?
[15:08]	Wyn Galbraith: 	It's not really clear is it.
[15:08]	Rosen Janus: 	If I could just get IE up quickly. x.x
[15:08]	Squirrel Wood: 	should be discussed tomorrow mayhaps ?
[15:08]	Benja Kepler: 	it looks like it's supposed to work that way
[15:08]	Wyn Galbraith: 	I think they're saying that the release keys button show.
[15:08]	Wyn Galbraith: 	*shows
[15:08]	Benja Kepler: 	and no more repro given
[15:08]	Aric Linden: 	maybe, but I'm not sure that it'll be any clearer tomorrow than it is today.
[15:09]	Goldvald Enoch: 	If I am not mistaken .. this is an error of the scripted objects, asking for permissions they don't need. In other words an Rx
[15:09]	Aric Linden: 	:-)
[15:09]	Wyn Galbraith: 	But the movement doesn't work?
[15:09]	Wyn Galbraith ahs. 	Wyn Galbraith ahs.
[15:09]	Jacek Antonelli: 	It sounds like it *used* to be broken, but people got used to that behavior.
[15:09]	Jacek Antonelli: 	And now it's fixed, and they're confused.
[15:09]	Benja Kepler: 	yes, so don't 'fix' it
[15:09]	Aric Linden: 	and from the last posting, it seems as though it may be inconsistent in behavior now
[15:10]	Benja Kepler: 	needs more info, I say - like a script to demo it
[15:10]	Aric Linden: 	yes, I agree.
[15:10]	Jacek Antonelli: 	yes
[15:10]	Rob Linden: 	resolve/need info, and add UI to component for when it gets reopened?
[15:10]	Goldvald Enoch: 	They give the multitool as example.
[15:10]	Jacek Antonelli: 	Sounds good, Rob
[15:10]	Aric Linden: 	so let's mark it needs more info. Rob, are you note taking?
[15:11]	Rob Linden: 	sure, I can
[15:11]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:11]	Aric Linden: 	next up (and thanks Rob!)
[15:11]	Wyn Galbraith idles for RL interruptous. 	Wyn Galbraith idles for RL interruptous.
[15:11]	Squirrel Wood: 	may be related
[15:12]	Aric Linden: 	I think this can be closed as a duplicate or tracked in the umbrella that Torley has linked to
[15:12]	Aric Linden: 	I *know* this is being actively worked this week.
[15:12]	Aric Linden: 	I had conversations about this today.
[15:13]	Rosen Janus: 	I do happen to get a lot of "gesture missing from database" errors
[15:13]	Goldvald Enoch: 	Which bug is it duplicating, if you don't mind telling?
[15:13]	Aric Linden: 	Shall we leave it linked and move on?
[15:13]	Goldvald Enoch: 	Same here, Rosen.
[15:13]	Kooky Jetaime: 	I'm getting the gesture missing from database, and I'm not even loading any gestures..
[15:13]	Aric Linden: 	It's duplicating the bug that torley linked to: the umbrella inventory issue.
[15:14]	Squirrel Wood: 	get it on login every time
[15:14]	Rosen Janus: 	Same here
[15:14]	Goldvald Enoch: 	Does that cover "gesture missing", when you log on?
[15:14]	Squirrel Wood: 	ctrl-shift-4 may show something on the missing issue
[15:15]	Rosen Janus: 	On this login it happened five times
[15:15]	Goldvald Enoch: 	It happens at least five times to me as well.
[15:15]	Jacek Antonelli: 	It has some linked issues that aren't linked to by the umbrella meta-issue ()
[15:15]	Rosen Janus: 	x.x Waiting for the page to come up
[15:16]	Aric Linden: 	I'm happy to import this and link it to the extant issue. will that suffice?
[15:16]	Squirrel Wood: 	I guess that's the best thing to do
[15:16]	Goldvald Enoch: 	The repro for me, is simply to relog, and wait for the errors ... lots of errors on the console too, I guess.
[15:16]	Aric Linden: 	Let's add it to the existing issue and move on. I'll discuss this with the team working on it.
[15:16]	Aric Linden: 	https://jira.secondlife.com/browse/ is next
[15:17]	Squirrel Wood: 	download loop... should be fixable by uninstalling and reinstalling the latest client ?
[15:17]	Aric Linden: 	I see that you've already commented on this rob. How would you feel about closing it?
[15:18]	Benja Kepler: 	Rob, you made comments about the folder changing - is that fixed now? so this won't recur?
[15:18]	Rob Linden looks 	Rob Linden looks
[15:18]	Aric Linden: 	I suspect that you're right in your comments. We could leave it open and ask if it's still an issue.
[15:18]	Rosen Janus: 	Hm.. o.o I wish SL didn't take up so much memory. XD So my other programs will launch faster.
[15:18]	Aric Linden: 	but I'd prefer to simply close it.
[15:18]	Rob Linden: 	pedantic point: resolve not close, but yes, I concur. resolve need info
[15:18]	Benja Kepler: 	(by fixed, I meant that the folder naming has settled down)
[15:18]	Aric Linden: 	Rosen, that's because of the built in memory leak feature we added.
[15:18]	Wyn Galbraith returns. 	Wyn Galbraith returns.
[15:19]	Aric Linden: 	;-)
[15:19]	Goldvald Enoch: 	Yeah .. can be reopened if there is a problem.
[15:19]	Aric Linden: 	is just kidding.
[15:19]	SignpostMarv Martin: 	sleepy time for me, toodles peeps
[15:19]	Jacek Antonelli grins 	Jacek Antonelli grins
[15:19]	Saijanai Kuhn: 	laters
[15:19]	Turtle: Yeah, bye... 	Turtle: Yeah, bye...
[15:19]	Jacek Antonelli: 	ciao Marv
[15:19]	Rosen Janus: 	Since it's not loading for me, what's 1985 about?
[15:19]	SignpostMarv Martin poofs 	SignpostMarv Martin poofs
[15:19]	Daedalus Young: 	bye
[15:19]	Wyn Galbraith: 	You built in a memory leak? Now that's original.
[15:19]	Rosen Janus: 	XD
[15:19]	Aric Linden: 	https://jira.secondlife.com/browse/ is next
[15:19]	Saijanai Kuhn: 	part of SL tradtition
[15:20]	Wyn Galbraith sort of likes it ;) 	Wyn Galbraith sort of likes it ;)
[15:20]	Goldvald Enoch: 	Rosen: Someone complains their Windows viewer keep requiring update.
[15:20]	Aric Linden: 	1985 was about an install loop problem
[15:20]	Benja Kepler: 	I've seen this, but it isn't permanent...otherwise I wouldn't be logged in now!
[15:20]	Rosen Janus: 	Ah. Thanks, Goldvald. ^^
[15:20]	Wyn Galbraith: 	Oh, I had a similar problem.
[15:20]	Wyn Galbraith: 	Only it was user error.
[15:20]	Wyn Galbraith: 	I was clicking on the wrong shortcut.
[15:21]	Wyn Galbraith had to clean up her desktop. 	Wyn Galbraith had to clean up her desktop.
[15:22]	Wyn Galbraith: 	It's not the same problem.
[15:22]	Jacek Antonelli: 	Hmm, not sure about
[15:22]	Rob Linden is not so sure about new bug urler....it's more work this way 	Rob Linden is not so sure about new bug urler....it's more work this way
[15:23]	Aric Linden: 	hmm. it seems to me that problem may have been related to our network problems of a couple weeks ago.
[15:23]	Aric Linden: 	yes?
[15:23]	Dale Glass: 	hiya :-)
[15:23]	Jacek Antonelli: 	Heya Dale
[15:23]	Goldvald Enoch: 	You need a repro to work on it at least.
[15:23]	Dale Glass: 	I'd really appreciate a card with a log of what I missed
[15:23]	Wyn Galbraith: 	Hello Dale.
[15:23]	Boroondas Gupte starts preparung such card 	Boroondas Gupte starts preparung such card
[15:24]	Saijanai Kuhn: 	chr 5
[15:24]	Object: in chr handler 	Object: in chr handler
[15:24]	Object: 5 	Object: 5
[15:24]	Object: The character 5 is ASCII 53 	Object: The character 5 is ASCII 53
[15:24]	Aric Linden: 	Although the timing is slightly off if the first poster had been having issues for 10 days prior to his/her initial post.
[15:25]	Dale Glass: 	thanks :-)
[15:25]	Boroondas Gupte: 	welcome :-)
[15:25]	Saijanai Kuhn: 	chr
[15:25]	Object: in chr handler 	Object: in chr handler
[15:25]	Object: chr 	Object: chr
[15:25]	Aric Linden: 	but the majority of the comments come from right in the middle of our internal network problems.
[15:25]	Goldvald Enoch: 	Oh .. I read it as if they tried continiously for 10 days to get on, before they had success.
[15:25]	Wyn Galbraith hrms. 	Wyn Galbraith hrms.
[15:25]	Wyn Galbraith: 	Maybe we're all feeling different parts of the elephant.
[15:25]	Boroondas Gupte: 	looks like only some of them had success
[15:26]	Aric Linden: 	agrees with wyn
[15:26]	Rob Linden: 	regardless, the description needs updating if it's to stay open
[15:26]	Aric Linden: 	the timestamps indicate that the problem was persistent enough for commentary from aug 5 - 12
[15:26]	Aric Linden: 	I agree with you Rob. let's move on.
[15:27]	Rob Linden: 	resolve need info?
[15:27]	Wyn Galbraith nods. 	Wyn Galbraith nods.
[15:27]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:27]	Aric Linden: 	yes. resolve need more info, please.
[15:27]	Object: Hello, Avatar! 	Object: Hello, Avatar!
[15:27]	Saijanai Kuhn: 	chr
[15:27]	Object: in chr handler 	Object: in chr handler
[15:27]	Squirrel Wood: 	same as ?
[15:27]	Aric Linden: 	I think so, Squirrel.
[15:28]	Aric Linden: 	anyone disagree?
[15:28]	Goldvald Enoch: 	I haven't read half of it yet.
[15:28]	Aric Linden: 	grins
[15:28]	Goldvald Enoch: 	:)
[15:28]	Boroondas Gupte agrees without having read most of it 	Boroondas Gupte agrees without having read most of it
[15:28]	Goldvald Enoch: 	I'll take your word for it though.
[15:28]	Rob Linden: 	looks like 553 to me
[15:28]	Aric Linden: 	laughs
[15:29]	Rosen Janus: 	Odd. o.O Search isn't working for me at the moment.
[15:29]	Aric Linden: 	i wish it was all this easy.
[15:29]	Aric Linden: 	https://jira.secondlife.com/browse/ is next
[15:29]	Benja Kepler: 	needs someone who can read Japanese to test it - I haven't seen this problem in English viewer
[15:29]	Saijanai Kuhn: 	listen test
[15:29]	Aric Linden: 	ahh. By coincidence, we have a japanese tester.
[15:29]	Boroondas Gupte: 	I don't think this is specific to Japanese letters
[15:30]	Aric Linden: 	grins hugely.
[15:30]	Rosen Janus: 	Eh.. just in case, watch out when the meeting is over. Search isn't working for me and neither is the map. =)
[15:30]	Boroondas Gupte: 	Notice the Latin ones are affected, too on the screenshot
[15:30]	Saijanai Kuhn: 	-+
[15:30]	Saijanai Kuhn: 	-*
[15:30]	Wyn Galbraith: 	I had problems with map before I got here.
[15:30]	Aric Linden: 	but I think this is already in the pipeline since it appears that it's already assigned internally
[15:30]	Benja Kepler: 	(loads of people online - and no casinos....)
[15:31]	Squirrel Wood: 	cut off messages... may eventually be related... but yesterday I kept getting chat error popups when trying to post messages longer than two or three words to group chat
[15:31]	Saijanai Kuhn: 	wonder if this related to a thing we found last night
[15:31]	Goldvald Enoch: 	I dunno if this is related .. but I expirienced a wierd thing: I was talking to someone in IM .. and suddenly about 18 minutes disappears from the log .. both in the IM window, and on disc....
[15:31]	Saijanai Kuhn: 	testing llSetText
[15:31]	Dale Glass: 	hm, something's broken again
[15:31]	Dale Glass: 	dataserver seems to be failing
[15:31]	Saijanai Kuhn: 	not all fonts are created equal in SL
[15:31]	Saijanai Kuhn: 	hiragana
[15:31]	Turtle: again with the Japanese? Sheesh. 	Turtle: again with the Japanese? Sheesh.
[15:32]	Aric Linden: 	Well, this appears to be in process right now. Shall we import it?
[15:32]	Squirrel Wood: 	Jalapenos ^^
[15:32]	Wyn Galbraith: 	Tastey
[15:32]	Saijanai Kuhn: 	the native SL font is supllimented by OS fonts, but every OS has missing chars in the set
[15:32]	Benja Kepler: 	hai!
[15:32]	Aric Linden: 	Same thing with the next one. It appears that Soft is ahead of us
[15:32]	Rob Linden: 	are they both imported?
[15:33]	Squirrel Wood: 	these two had patches attached
[15:33]	Aric Linden: 	I don't know if they're imported, but Soft has assigned them to himself.
[15:33]	Rob Linden: 	(that always helps)
[15:33]	Rob Linden: 	good enough
[15:33]	Rob Linden: 	will import if they aren't
[15:33]	Saijanai Kuhn: 	could you pas that info on to Soft?
[15:34]	Rob Linden: 	Saijanai...could you add to comments?
[15:34]	Aric Linden: 	ok. thanks rob.
[15:34]	Saijanai Kuhn: 	sure OK. We were playing with LLSetText and UTF-8 and found different chars were supported in different OS's
[15:34]	Aric Linden: 	on to the Misc pool
[15:34]	Dale Glass: 	the thing would be shipping an unicode font with SL
[15:35]	Rosen Janus: 	Shutterbug. =D
[15:35]	Wyn Galbraith puts on waders. 	Wyn Galbraith puts on waders.
[15:35]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:35]	Benja Kepler: 	I tried the scripts in and it worked ok for me
[15:35]	Dale Glass: 	I had this idea to try to use various unicode characters like icons, but almost nobody sees them
[15:36]	Rob Linden: 	resolve/cannot repro?
[15:36]	Aric Linden: 	Yes. I think so.
[15:36]	Saijanai Kuhn: 	roling restart = unpredictable behavior
[15:36]	Goldvald Enoch: 	There is a repro provided though?
[15:37]	Aric Linden: 	There's a script provided.
[15:37]	Goldvald Enoch: 	"create object with the following scripts, attach it to any point, then click it. previous experience: permissions would be shared, and both page up or page down would function current experience: permissions are not shared, down.lsl does not get control() events from the page down key, while page up works. work around: move scripts into different prims in the object "
[15:37]	Rob Linden: 	What Benja's saying is that the script works (and doesn't fail as reported)
[15:37]	Goldvald Enoch: 	Oh ok
[15:37]	Saijanai Kuhn: 	ask teh reporter if the scripts still fail.
[15:38]	Aric Linden: 	We had several of these reported after that restart and couldn't internally repro any of them.
[15:38]	Wyn Galbraith: 	Sometimes it's hard to know if it's really a problem or a glitch.
[15:38]	Wyn Galbraith: 	Sounds like a glitch this time.
[15:38]	Goldvald Enoch: 	I guess it could be related to sim-lag or similar. I sometimes have trouble running scripts in some sims, and they will work in another.
[15:39]	Squirrel Wood blames the evil player named "Packet Loss" for it ^^ 	Squirrel Wood blames the evil player named "Packet Loss" for it ^^
[15:39]	Saijanai Kuhn: 	during a restart, all bets are off, I've found
[15:39]	Wyn Galbraith: 	Oh yeah, that one's a mean dude.
[15:39]	Daedalus Young: 	bets are off for quite some time already :P
[15:39]	Aric Linden: 	let's move on
[15:39]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:40]	Wyn Galbraith has no clue about this one. 	Wyn Galbraith has no clue about this one.
[15:40]	Aric Linden: 	I was just in a meeting with all of the QA team. I can only absorb a specific amount of cynicism a day.
[15:40]	Wyn Galbraith: 	What's a RAW file?
[15:40]	Daedalus Young: 	for heightmaps, iirc
[15:40]	Benja Kepler: 	Cynicism Threshold Exceeded
[15:40]	Maklin Deckard has a question to ask about something he has seen scripts do, once the issues have been covered, does not want to break the flow, though.	Maklin Deckard has a question to ask about something he has seen scripts do, once the issues have been covered, does not want to break the flow, though.
[15:40]	Aric Linden: 	grins at Benja
[15:40]	Boroondas Gupte: 	RAW is a lossless image format, AFAIK
[15:41]	Aric Linden: 	This appears to be a real issue.
[15:41]	Squirrel Wood: 	cynicism exceeded? switch over to sarcasm ^^
[15:41]	Wyn Galbraith: 	Like warning sim crossing ahead. Oh, thanks Boroondas :)
[15:41]	Aric Linden: 	We've been doing some formalization of channels internally.
[15:41]	Saijanai Kuhn: 	photo format, allows huge pixel sizes...
[15:41]	Rosen Janus: 	SL's broken again. >> Maps, Profiles, Linden balance. Everything's on the fritz. I'm already getting reports of "Loading..." in the balance.
[15:41]	Aric Linden: 	I'd like to import this, especially since it has useful repro files
[15:41]	Wyn Galbraith: 	So RAW is a format and not just unprocessed?
[15:42]	Saijanai Kuhn: 	don't know what it stands for, but its a "raw" photo without any processing
[15:42]	Boroondas Gupte: 	a format for unprocessed images, I'd say
[15:42]	Wyn Galbraith learns something new every day. 	Wyn Galbraith learns something new every day.
[15:42]	Rosen Janus: 	A TIFF image?
[15:42]	Aric Linden: 	Let's take this one.
[15:42]	Wyn Galbraith wonders if she's sitting too close to Aric. 	Wyn Galbraith wonders if she's sitting too close to Aric.
[15:42]	Benja Kepler: 	RAW files are for terrain - making aren't they?
[15:42]	Rob Linden: 	k
[15:42]	Daedalus Young: 	no, it comes closest to BMP, but without headers
[15:43]	Boroondas Gupte: 	TIFF is a different image format than RAW
[15:43]	Saijanai Kuhn: 	designed for hi-rez scans of phots (really high rez)
[15:43]	Goldvald Enoch: 	Rosen: If you have an expensive digi-cam, it will store the pictures in RAW .. then you convert to TIFF.
[15:43]	Aric Linden: 	For making terrain and trees and waterfalls
[15:43]	Wyn Galbraith: 	Gotcha.
[15:43]	Dale Glass: 	IIRC, RAW as in SL == bitmaps with no headers at all. Just a flat dump of an image, you need to tell the program even things like the size for it to read it correctly
[15:43]	Benja Kepler: 	but the issue is about editing land isn't it?
[15:43]	Boroondas Gupte: 	ah, ok
[15:43]	Aric Linden: 	raw is a graphic format that is output by digital cameras u
[15:43]	Daedalus Young: 	that's how raw files also work in paint shop pro
[15:44]	Aric Linden: 	you can then filter them into whatever file type you want
[15:44]	Aric Linden: 	let's move on. https://jira.secondlife.com/browse/
[15:44]	Dale Glass: 	RAW for digital cameras are a completely different thing AFAIK. They're a raw dump of sensor data, but may be camera dependent and have extra info attached
[15:45]	Rosen Janus: 	Ah. Search is back now. =)
[15:45]	Goldvald Enoch: 	So in short ... good question, Rosen. ;)
[15:45]	Rob Linden: 	I started to comment on , and then got distracted before I could look up the video diagnostic page to point this person to
[15:46]	Boroondas Gupte: 	there's a video diagnostic page?
[15:46]	Squirrel Wood: 	most likely a driver issue
[15:46]	Rob Linden: 	yeah...we've got a writeup somewhere telling people how to report graphics card issues
[15:46]	Aric Linden: 	I'm wondering if these folks are using the french version of XP?
[15:46]	Aric Linden: 	since they're talking about graphiques
[15:47]	Wyn Galbraith's pointed ears perk. 	Wyn Galbraith's pointed ears perk.
[15:47]	Rob Linden: 	is there some known issue with French XP?
[15:47]	Saijanai Kuhn: 	on that note, what about intel internal graphics support? lots of hte new laptops are inboard graphcis only
[15:47]	Aric Linden: 	Not that I know of
[15:47]	Aric Linden: 	not now saijanai, i'll be glad to talk with you about that offline
[15:47]	Saijanai Kuhn: 	KK
[15:47]	Aric Linden: 	but i'd like to stay on focus
[15:47]	Laetizia Coronet: 	WHat about right here right now with just about everything down? Sorry
[15:48]	Aric Linden: 	sure thing Saijanai
[15:48]	Saijanai Kuhn: 	at the end if there/s time?
[15:48]	Goldvald Enoch: 	Laetizia: THats offtopic, someone will deal with it.
[15:48]	Wyn Galbraith: 	Warning warning Will Robinson, Linden is overheating.
[15:48]	Benja Kepler: 	(arms flail about)
[15:49]	Aric Linden: 	I don't think that there should be an issue with french XP
[15:49]	Aric Linden: 	and the drivers should be the same.
[15:49]	Goldvald Enoch: 	Like I hope they will with voice for GNU/Linux. ;)
[15:49]	Squirrel Wood: 	Well, since they use ordinateurs instead of computers... mayhaps that's the issue ;)
[15:49]	Wyn Galbraith: 	Well, drivers down't have to speak French. They just have to speak driver.
[15:50]	Aric Linden: 	right, but maybe if the user went to the french site to download latest drivers, they weren't the same rev as the american ones
[15:50]	Aric Linden: 	who can tell what's in the heart of intel?
[15:50]	Squirrel Wood: 	they'd get the international download
[15:50]	Wyn Galbraith: 	That should only include error messages though.
[15:51]	Benja Kepler: 	so, where were we?
[15:51]	Jacek Antonelli: 	wb Rob
[15:51]	Aric Linden: 	I think we need more information.
[15:51]	Goldvald Enoch: 	Also .. a translation can sometimes trigger a bug .. not very likely with graphics driver, but possible.
[15:51]	Aric Linden: 	true goldvald
[15:51]	Rob Linden: 	International pages of Ati are mostly in sync with US ones.
[15:51]	Saijanai Kuhn: 	different length string
[15:52]	Aric Linden: 	drivers too, Boroondas?
[15:52]	Rob Linden: 	especially the drivers, I guess
[15:52]	Jacek Antonelli heads out. Take care, all! 	Jacek Antonelli heads out. Take care, all!
[15:52]	Saijanai Kuhn: 	laters
[15:52]	Turtle: Yeah, bye... 	Turtle: Yeah, bye...
[15:52]	Daedalus Young: 	bye
[15:52]	Goldvald Enoch: 	Boroodas: I wouldn't be so sure unless you know something about how ATI handles that stuff.
[15:53]	Aric Linden: 	I don't know. Sometimes they are slower to finish the testing of drivers etc
[15:53]	Rob Linden: 	that's just from expreriance, I know nothing about how they release drivers
[15:53]	Aric Linden: 	it's easy to keep pages up to date, but validating the different OS's and drivers is probably a little more difficult.
[15:54]	Aric Linden: 	Rob, can we ask for more info? I'm curious to know if these are french users and drivers?
[15:54]	Squirrel Wood: 	more info is definitely needed
[15:54]	Boroondas Gupte goes and checks if there are even localized versions of the drivers 	Boroondas Gupte goes and checks if there are even localized versions of the drivers
[15:55]	Wyn Galbraith: 	Messages are usually in separate files for translation and folded in.
[15:55]	Wyn Galbraith: 	Well I shouldn't say usually.
[15:55]	Rob Linden: 	:-P
[15:56]	Aric Linden: 	Shall we move on?
[15:56]	Goldvald Enoch: 	Yes please.
[15:56]	Benja Kepler: 	yes
[15:56]	Aric Linden: 	https://jira.secondlife.com/browse/
[15:56]	Aric Linden: 	Rob, you having DSL probs?
[15:56]	Rob Linden: 	apparently
[15:56]	Rob Linden: 	not sure what's up
[15:57]	Saijanai Kuhn: 	I vote for that one.
[15:57]	Wyn Galbraith doesn't have a Mac. 	Wyn Galbraith doesn't have a Mac.
[15:57]	Boroondas Gupte gives up on navigating the ATi page while in SL 	Boroondas Gupte gives up on navigating the ATi page while in SL
[15:57]	Goldvald Enoch: 	I'm guessing different setup.
[15:57]	Saijanai Kuhn: 	its apparently related to the opengl threading on the mac
[15:57]	Daedalus Young: 	I have an Intel Mac, it's fine here
[15:57]	Goldvald Enoch: 	O
[15:57]	Goldvald Enoch: 	I
[15:57]	Saijanai Kuhn: 	shows up in laggy zones
[15:57]	Goldvald Enoch: 	I've seen SL run like a dream on a power pc.
[15:57]	Aric Linden: 	Please give Saijanai a gold star
[15:58]	Wyn Galbraith: 	Oximoron? Intel Mac?
[15:58]	Aric Linden: 	cuz I bet he's right
[15:58]	Benja Kepler: 	Oxymoron
[15:58]	Goldvald Enoch: 	power pc != intel.
[15:58]	Wyn Galbraith facepalms. "Not a good spelling day..." 	Wyn Galbraith facepalms. "Not a good spelling day..."
[15:58]	Aric Linden: 	Rob, please import this and assign it to me.
[15:58]	Saijanai Kuhn: 	all new macs (for over a year?) are based on intel chips and are Windows compatible
[15:59]	Aric Linden: 	I'll pass it along to the mac folks. Poppy and I are working the OpenGL issues with them
[15:59]	Wyn Galbraith: 	Really? Using MacOS? I should look into those.
[15:59]	Goldvald Enoch: 	I don't think this bug is really platform related.
[15:59]	Benja Kepler: 	gosh, those 2 guys called Steve must be doing ok
[15:59]	Aric Linden: 	you can run both macos and windows on them
[15:59]	Goldvald Enoch: 	I also expirience typing getting slow sometimes.
[15:59]	Aric Linden: 	on a mac?
[15:59]	Goldvald Enoch: 	But its because I change settings.
[15:59]	Rob Linden: 	could someone give me a notecard with the last 15 minutes on it?
[15:59]	Goldvald Enoch: 	No, on a 64-bit gnu/Linux box.
[15:59]	Daedalus Young: 	true, but I don't want to waste my precious iMac with Windoze
[15:59]	Saijanai Kuhn: 	or in parallels with WIndows in its own window running 95% native speed
[16:00]	Aric Linden: 	Rob, I will.
[16:00]	Aric Linden: 	you didn't miss much. we're on https://jira.secondlife.com/browse/
[16:00]	Rob Linden: 	thanks
[16:00]	Goldvald Enoch: 	I think if the graphics card is overloaded or something .. typing may be slow... or maybe its the network setting, I am not sure.
[16:00]	Aric Linden: 	and I'd like to import it and have it assigned to me.
[16:00]	Rob Linden: 	got it
[16:01]	Aric Linden: 	Sometimes it's just lag in the network or high concurrency, Goldvald
[16:01]	Goldvald Enoch: 	Yeah .. but if I change the settings, it gets better.
[16:01]	Saijanai Kuhn: 	A comment: I see SL laggyness sometimes slow text input in other Mac apps when they are in front of SL
[16:02]	Aric Linden: 	What do you mean, Saijanai?
[16:02]	Wyn Galbraith: 	That sounds like an OS issue.
[16:02]	Saijanai Kuhn: 	even after switching to another app, the responsiveness of teh Mac can remain slow.
[16:02]	Aric Linden: 	That's memory.
[16:03]	Saijanai Kuhn: 	might be 3.5 GB now. Don't recall if I had that when I saw the issue though
[16:03]	Wyn Galbraith: 	Built in memory leak for Macs jk.
[16:03]	Aric Linden: 	I think we'll call it a day folks. it's after 4
[16:03]	Benja Kepler: 	ok! g'night all
[16:03]	Aric Linden: 	Thanks for attending and your interest. We appreciate it.
[16:03]	Saijanai Kuhn: 	laters
[16:03]	Turtle: Yeah, bye... 	Turtle: Yeah, bye...
[16:03]	Goldvald Enoch: 	Good night.
[16:03]	Squirrel Wood: 	thanks for listening to our opinions and suggestions ^^