Bug triage/2008-10-20/Transcript

* [12:05] Alexa Linden: so today's speed triage is 
* [12:05] Bridie Linden: Speed round!
* [12:05] Squirrel Wood: import, import, import, nmi, import, internal triage. done. ^^
* [12:05] Nya Linden: go, Alexa, go!
* [12:05] Bridie Linden: lol
* [12:05] Alexa Linden: then bridie can dance for us
* [12:05] Bridie Linden: woohoo!
* [12:06] Alexa Linden: starting off in first place is https://jira.secondlife.com/browse/SVC-2489
* [12:06] Alexa Linden: Group - Abilities - Parcel Powers - Always Allow 'Create Object' is being ignored.
* [12:06] Squirrel Wood: I notice with 1.21.6 that it still fails to scroll down in chat windows.
* [12:06] Alexa Linden: using the arrows?
* [12:06] Alexa Linden: you're right
* [12:08] Alexa Linden: so fixed, then back again
* [12:08] Alexa Linden: and possible dup of....
* [12:08] Bridie Linden: nods
* [12:08] Alexa Linden: https://jira.secondlife.com/browse/SVC-3034
* [12:09] Alexa Linden: not sure if it's a dup of that
* [12:09] Bridie Linden: afk
* [12:09] Multi Gadget: v1.55.2: Cummere Mayo
* [12:09] Nya Linden: not sure Alexa - maybe link as related?
* [12:10] Alexa Linden: ok
* [12:10] Alexa Linden: seems like something for QA to test?
* [12:10] Nya Linden: well, it doesn't seem to have a good repro case yet.
* [12:10] Nya Linden: is thinking.
* [12:10] Cummere Mayo: hey yall sorry im late . soemone link me to what we're on please?
* [12:11] Alexa Linden: https://jira.secondlife.com/browse/SVC-2489
* [12:11] Nya Linden: hi Cummere
* [12:11] Alexa Linden: well scooter attached an excel sheet of how he/she tested
* [12:11] Nya Linden: I think maybe one more NMI - asking if TP away and back fixes the issue? I worry if Harleen can't repro.
* [12:12] Alexa Linden: done
* [12:12] Alexa Linden: https://jira.secondlife.com/browse/MISC-1422
* [12:12] Alexa Linden: well emails are always sent
* [12:13] Alexa Linden: but often eaten by spam filters
* [12:13] Gellan Glenelg: I'm seeing a number of "resident claims they were banned, with no email - how are they meant to proceed?" from others in mentor channel recently
* [12:13] Khyota Wulluf: oh boy
* [12:14] Alexa Linden: ya, I've seen a rise in the "didn't get an email" issue for different functions
* [12:14] Alexa Linden: such as support tickers
* [12:14] Cummere Mayo: um I can and have repoed the last one. the one about not being able to create on group owned land unless its set that way on the land consol
* [12:14] Alexa Linden: tickets*
* [12:14] Alexa Linden: can you post clear repro steps Cummere?
* [12:15] Cummere Mayo: um honestly besides what was written already not really. its not an EVERY parcel thing
* [12:15] Squirrel Wood: then mayhaps give locations where it misbehaves?
* [12:15] Alexa Linden: on Misc-1422, I can ask support and gteam how they want to handle these issues that come from their departments
* [12:16] Alexa Linden: but the problem of email not arriving is still there
* [12:16] Alexa Linden: so not sure about that one
* [12:16] Gellan Glenelg: is there at least a KB article we can point people to if they claim thety got no notification?
* [12:16] Squirrel Wood: the one time this happened to me I definitely did not get any notification or any information at all
* [12:16] Cummere Mayo: alexa i would have someone check your outgoing email server too
* [12:17] Alexa Linden: good question Squirrel, I will look for that and if not, see if both deparments can add something
* [12:17] Multi Gadget: v1.55.2: Joeseph Albanese
* [12:17] Alexa Linden: so we can use that in the future
* [12:17] Alexa Linden: I know for support, you can go back in and check it online
* [12:17] Alexa Linden: as far as the status of a ticket
* [12:17] Alexa Linden: but it's not the same for Gteam related issues
* [12:18] Alexa Linden: Hi Joeseph :)
* [12:18] Joeseph Albanese: Hey All
* [12:18] Nya Linden: hi Joseph!
* [12:18] Alexa Linden: we're looking at https://jira.secondlife.com/browse/MISC-1422 right now :)
* [12:18] Joeseph Albanese: ty
* [12:18] Squirrel Wood: if an account is disabled you usually cannot log into the website at all
* [12:18] Alexa Linden: right
* [12:18] Squirrel Wood: so placing info there will fail as you have no way to see it
* [12:19] Nya Linden: Alexa - I'm not sure if this has already been imported. I know there are several issues relating to this. If there's not already a dup, I'd say import and send to core triage.
* [12:19] Nya Linden: or.. web triage? I'm not actually sure who it would go to. Probably web.
* [12:19] Alexa Linden: ok
* [12:19] Alexa Linden: I will also still look into the KB
* [12:19] Alexa Linden: and talk to the two teams about this
* [12:19] Alexa Linden: https://jira.secondlife.com/browse/SVC-3017
* [12:20] Cummere Mayo: nya probably both becuase its probably a cross department thing
* [12:20] Joeseph Albanese: I haven't tried this one since the last server rollout
* [12:21] Joeseph Albanese: I can today if you like
* [12:21] Cummere Mayo: still broken
* [12:21] Cummere Mayo: someoen was able to still repo it yesterday so i vote import
* [12:22] Entering god: mode, level 150
* [12:22] Bridie Linden: Let's import 3017
* [12:23] Alexa Linden: k
* [12:23] Alexa Linden: https://jira.secondlife.com/browse/VWR-7913
* [12:23] Bridie Linden: Send it to Periapse, Alexa, pls
* [12:23] Alexa Linden: will do
* [12:23] Alexa Linden: this one is a feature request
* [12:24] Squirrel Wood: looks like something like that is already being worked on
* [12:24] Squirrel Wood: from the comments
* [12:24] Khyota Wulluf: oo
* [12:24] Squirrel Wood: I'd leave it open but correct the priprity
* [12:24] Squirrel Wood: p r i o r i t y
* [12:24] Cummere Mayo: theres a patch attached somewhere
* [12:25] Cummere Mayo: or was
* [12:25] Gellan Glenelg: it has a patch. why not import now?
* [12:25] Aimee Trescothick: it's made completely redundant by the L&N project I think
* [12:25] Squirrel Wood: Rob Linden - 16/Oct/08 08:38 AM
* I think an alternate version of this feature may actually be published in the vectorform branch here:
* http://svn.secondlife.com/trac/linden/browser/branches/vectorform
* 
* However, I don't know that for sure. I'll ask around about this later.
* [12:25] Alexa Linden: I think it is
* [12:25] Alexa Linden: I heard someone talking about it the other day
* [12:26] Alexa Linden: Bridie?
* [12:26] Aimee Trescothick: Kippie would know, she's part of it
* [12:26] Bridie Linden: doesn't know
* [12:26] Alexa Linden: import? Rx?
* [12:27] Alexa Linden: or I can ping and ask
* [12:27] Bridie Linden: i'd ping and ask
* [12:27] Alexa Linden: ok
* [12:27] Bridie Linden: ty
* [12:27] Cummere Mayo: she already linked it at the bottom comments
* [12:27] Alexa Linden: I'll take this one for now
* [12:27] Cummere Mayo: 
* [12:27] Alexa Linden: ya but I'll see if we have an internal one to tie these to
* [12:28] Alexa Linden: https://jira.secondlife.com/browse/VWR-9801
* [12:28] Gellan Glenelg: Last Triaged: 01/Jan/09 WOW!
* [12:28] Alexa Linden: LOL
* [12:28] Squirrel Wood: OMy
* [12:29] Joeseph Albanese: Was it done by Miss Cleo?
* [12:29] Squirrel Wood: I guess we will have to wait on that one then ^^
* [12:29] Cummere Mayo: o.O
* [12:29] Multi Gadget: v1.55.2: Fanda Ryba
* [12:29] Alexa Linden: feexed
* [12:29] Cummere Mayo: wow... we're so good we're now caught up to our future selves
* [12:30] Aimee Trescothick: did we find any bugs that haven't happened yet?
* [12:30] Alexa Linden: puppeteering is open source now, correct?
* [12:30] Aimee Trescothick: yes
* [12:31] Alexa Linden: (this was a bit before my time)
* [12:32] Cummere Mayo: okay well um..... whatever we triaged last time, theres no comments i can read, and im not even sure what this patch does...
* [12:32] Alexa Linden: Bridie, Nya?
* [12:33] Alexa Linden: I'll ask if the patch is current and mark NMI
* [12:34] Cummere Mayo: if this is now opensource though im thinking ping the opensource team and turning this over to them though *thinks tess is part of that team?*
* [12:34] Nya Linden: heh. sorry Alexa.. puppeteering is before me, too..
* [12:34] Nya Linden: was trying to figure out who would know.
* [12:34] Nya Linden: it's a nice to have, so probably importing it won't do anything until it gets more votes.
* [12:34] Alexa Linden: I can talk to Periapse
* [12:35] Alexa Linden: last up is https://jira.secondlife.com/browse/VWR-9907
* [12:36] Alexa Linden: there are 2 places to allow access
* [12:36] Alexa Linden: the parcel
* [12:36] Gellan Glenelg: "So it looks like there is just a problem with all those banned in an 'estate' not showing up everywhere in the estate"
* [12:36] Alexa Linden: and the estate tools
* [12:36] Joeseph Albanese: I have noticed with a new sim brought online in an existing estate the ban list doesnt carry over
* [12:36] Gellan Glenelg: communication problem between different sims?
* [12:36] Alexa Linden: interesting Joeseph
* [12:37] Joeseph Albanese: Kinda annoying when you have 50 names on it XD
* [12:37] Cummere Mayo: possibly or this may be a design so that big esates like lsot angels can ban soem people from one sim but not another
* [12:37] Alexa Linden: right
* [12:38] Joeseph Albanese: But when you ban you have the option of Estate wide or just that particular region
* [12:38] Alexa Linden: especially now that they've built so many sims off the main core
* [12:38] Cummere Mayo: however....
* [12:38] Nya Linden: I would think that's a bug worth filing Joseph.
* [12:38] Cummere Mayo: this also does that at a non estate level
* [12:38] Squirrel Wood: could it be that the new sim had not yet synched up with the rest of the estate ?
* [12:38] Joeseph Albanese: Will do Nya
* [12:38] Gellan Glenelg: ask if they can repro?
* [12:39] Alexa Linden: not sure they'd want to if they just re-populated the ban list again :\
* [12:39] Nya Linden: yeah. I'm thinking this is an issue that would be easier for QA to repro.
* [12:39] Joeseph Albanese: Wait. I know. They prob never set a landing point
* [12:39] Alexa Linden: I agree
* [12:39] Alexa Linden: ooh that's true Joeseph
* [12:39] Cummere Mayo: um I defiantely say import. considering that its also a security issue (theres usually a reason people are banned by an estate ban) ild up the priority too
* [12:40] Alexa Linden: I forgot that can screw things up too
* [12:40] Joeseph Albanese: I have that prob all the time. Allow access, direct tp AND a landing point set or no workie
* [12:40] Nya Linden: oooh.. interesting. Can you add that as a note to the jira, Joseph? ask if that was true?
* [12:40] Alexa Linden: I'll import for testing
* [12:40] Joeseph Albanese: yes
* [12:40] Nya Linden: and import for testing. :)
* [12:40] Nya Linden: ty!
* [12:40] Alexa Linden: and now.... time for Bridie's dance
* [12:41] Alexa Linden: sits and watches
* [12:41] Cummere Mayo: when you import ild vote making it critical, cause thats a security issue for estate holders
* [12:41] Alexa Linden: ooooooooh
* [12:41] Alexa Linden: aaaaaaaaaah
* [12:41] Bridie Linden: get yer robot on!
* [12:41] Nya Linden: that's pretty impressive!
* [12:41] Bridie Linden: tyvm
* [12:41] Joeseph Albanese: lol
* [12:41] Bridie Linden: :)
* [12:41] Alexa Linden: is it recess now?
* [12:42] Ellla McMahon: very cool Bridie :))
* [12:42] Alexa Linden: or anything we want to cover
* [12:42] Cummere Mayo: um i wont be here wednessday
* [12:42] Cummere Mayo: i got to work, so um dont count on agenda fixes or muckups from me
* [12:42] Nya Linden: okay.. thanks for the heads up Cummere!
* [12:42] Bridie Linden: nods
* [12:42] Alexa Linden: should we make it manditory costumes on Weds. Bridie?
* [12:42] Alexa Linden: Muahahahahaha