Types of Support Case

This article shows the different Types of Case is offering the Customer Support through the Second Life Help Portal when you create a Case.
* If you cannot log in Second Life, you can file a Case from the Help Portal clicking Contact Support > Submit a Support Case form and using a guest email. You have only a few options avalaible (see below). 
* Or you can file a Case going to the Help Portal, log in, and clicking Contact Support > Submit a Support Case form. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to Submit a Support Case).
* Remember that there is a specific phone support only for billing issues.
* And remember that if you have a Premium/Concierge account you also have support by Live Chat.
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=== Tickets without loggin ===
* Reactivate an old account
* Second Life Web Login Issues
* Abuse Appeal
* Account Creation Issues
* Memorial Request
* I believe my account has been compromised
=== Tickets for Basic Accounts ===
Account Issue
* Abuse Appeal
* Account Creation Issues
* I believe my account has been compromised
* Memorial Request
* Reactivate an old Account
* Second Life Web Login Issues
Billing
* LindeX Billing and Trading Limits Review Request
* Second Life and Marketplace Account balance Payout Issues
Land & Region
* Initiate Region Purchase
* Report an offline Region
* Request a Rollback
Marketplace
* Failed Marketplace Delivery
* General Marketplace Issues
* LindeX Billing and Trading Limits Review Request
* LindeX and Marketplace Exchange Issues
Other Second Life Properties
* Linden Realms
=== Tickets for Premium and Concierge Accounts ===
Account Issue
* Abuse Appeal
* Account Closure Request
* Account Creation Issues
* Change Account Details
* Custom Name Request
* I believe my account has been compromised
* IP Whitelisting for Registration
* Lost Password
* Mailing List Removal Request
* Memorial Request
* Reactivate an old Account
* Second Life Viewer Login Issues
* Second Life Web Login Issues
Billing
* Invoice Billing Questions
* LindeX Billing and Trading Limits Review Request
* Other Billing Issues
* Real World Payment Method Issues
* Refund: Non-Linden$
* Request Payout via Wire Transfer
* Second Life and Marketplace Account balance Payout Issues
* VAT Issues
Land & Region
* Change Estate Settings
* How do I get a free Linden Home
* I want a different style/location for my Linden Home
* Initiate Region Purchase
* Initiate Region Sale
* Island Order
* Land Auction Issues
* Land/Parcel Issues
* Linden Homes Issues
* Linden Homes Issues - Terrain or Content
* Linden Lab owner Parcel Issues
* Openspace/Homestead Conversion
* Other Land Issues
* Region Cancellation Request
* Region Move Request
* Region Performance Issues
* Region Rename Request
* Region Rental
* Report an offline Region
* Request a Rollback
* Scripting issues
Marketplace
* Failed Marketplace Delivery
* General Marketplace Issues
* Initiate Region Sale
* Land Auction Issues
* LindeX Billing and Trading Limits Review Request
* LindeX and Marketplace Exchange Issues
* Linden$ Issues
* Marketplace Item Listing Issues
* Request Payout via Wire Transfer
* VAT Issues
Other Second Life Properties
* Educators Questions
* Linden Realms
* Risk API Questions
Technical Questions
* Adult Content Issues
* Animations/Gestures Issues
* Attachments/HUDs Issues
* Avatar Issues
* Groups Issues
* Improving Graphics Performance
* Improving Network Performance
* Inventory (un-rezzed) Issues
* Objects (Rezzed) Issues
* Other Inworld Issues
* Scripting Issues
* Second Life Viewer Login Issues
* Second Life Voice Issues
* Teleport Issues
* Viewer Crashing Issues
* Viewer Performance / Lag Issues
Category:Help/Misc