Bug triage/2010-06-07/Transcript

== Transcript ==
[11:58]	:	http://wiki.secondlife.com/wiki/Bug_triage/Monday_Agenda
[11:59]	:	yes your broken Mala
[11:59]	:	I see Oz is nearby...
[11:59]	:	Hi Liisa :) Hi Ardy :)
[11:59]	:	Hello
[11:59]	:	I'm not broken xstorm.
[11:59]	:	I'm simply not casting shadows, and for a very good reason.
[11:59]	:	yes you are
[11:59]	:	Hi Alexa
[11:59]	:	the sim is super laggy, i cleaned 200 physical bullets from the retard no-autoreturn parcel in NE corner, but there is still too many phys crap in this sim
[12:00]	:	and here he is!
[12:00]	:	For those just joining is
[12:00]	:	today's agenda is http://wiki.secondlife.com/wiki/Bug_triage/Monday_Agenda
[12:01]	:	Ye of little faith Techwolf
[12:01]	:	ITS COGS :-)
[12:01]	:	First up, we have https://jira.secondlife.com/browse/SVC-5287
[12:01]	 	scripts fail to properly convert float to string
[12:02]	:	haloooo everyone!
[12:02]	:	reported against Emerald.......
[12:02]	 	Zymurgy peeks at Oz's profile
[12:03]	:	hmm mono is serverside, so viewer probably shouldn't be a factor
[12:03]	:	they have problems with emerald so much of the times it not funny
[12:03]	:	It is however an SVC bug. If accurately filed, it shouldn't make a whit of difference.
[12:03]	 	Linden nods
[12:04]	:	(Why they can't put their environment in the Environment section is another question, however.)
[12:04]	:	i can not beta tes any thing but Viewer 2
[12:04]	:	Too many knee jerk closing of bugs due to emerald when they accure in all viewers.
[12:04]	:	Also hi Cogs.
[12:04]	:	test
[12:04]	:	halo
[12:04]	:	Halllooooo
[12:04]	:	hi Oz
[12:05]	:	i feel when people do the bug testing that Emerald users do need there own Jira type
[12:06]	:	not really xstorm
[12:06]	:	They have their own bug reporting system for viewer based bugs.
[12:06]	:	they need to refer to our viewers
[12:06]	:	If it's an SVC or WEB bug, Emerald doesn't enter into the equation
[12:06]	:	as we can only triage our own code
[12:07]	:	ok you tell me how will you know what viewer they are using if they forget to report there viewer type ?
[12:07]	:	and yes mal, that's correct and we try to take that into account for the proper types of issues
[12:07]	:	and is Linden Lab doing support for Emerald ?
[12:07]	:	touche xstorm
[12:07]	:	and going to be programing Emerald ?
[12:07]	:	now back to the issue at hand
[12:08]	:	Cogs?
[12:08]	:	ok
[12:08]	:	yes import it
[12:08]	:	ok
[12:08]	:	i will be good or try
[12:08]	:	lol
[12:08]	:	https://jira.secondlife.com/browse/SVC-5894
[12:08]	 	function - llGetAgentRealSize() which reports the correct agent size as opposed to llGetAgentSize() which can't be fixed because of backward compatibility
[12:09]	:	Feature suggestion?
[12:09]	:	is that the function people ignore when it tells them they are 9'2" tall?
[12:09]	:	we can detect boundaring box, usually more accurate compared to llGetAgentSize
[12:09]	:	LSL i hope will soon no longer be used
[12:09]	:	Hey Opensource :)
[12:09]	:	hey everybody.
[12:10]	:	why keep using it ?
[12:10]	:	I will use LSL until it is pried from my cold dead hands :x
[12:10]	:	hi Open
[12:10]	:	LSL is getting more popular due to the mono bug.
[12:10]	:	mono = LSL
[12:10]	:	which bug is that?
[12:10]	:	thats why we need C#
[12:10]	 	Zymurgy seconds xstorm
[12:10]	:	drop all of the LSL
[12:10]	:	C# will still have the mono bug.
[12:11]	:	C#... Not until X-Mas... if you're good...
[12:11]	:	Two Weeks™
[12:11]	:	which mono bug is that?
[12:11]	:	SVC-3895
[12:11]	 	scripted object cripples sim FPS
[12:11]	:	There is a lot of LSL in the world. There is no way it will be dropped
[12:11]	:	Tech i have seen no bug in C#
[12:11]	:	The one that causes sim to freezed for upto 30 seconds.
[12:11]	:	i understood that LL has already done something to fix 3895
[12:12]	:	C# uses the same mono engine, LSL doesn't.
[12:12]	:	oh, yes... that probably explains why I got a complaint that my sim stalls every time someone rezzes in
[12:12]	:	ok then you are saying we will need two platforms and viewer types soon Oz !
[12:12]	:	I think this is a feature request. There's currently a lot going on in the scripting world
[12:12]	:	Meanwhile back in Triage land...
[12:12]	:	yes it is feature request
[12:12]	:	i will not pay to support older out dated scrips that lag
[12:12]	:	Features request are on a hold untill C# comes out, I think.
[12:13]	:	I'll move over to FR
[12:13]	:	and update
[12:13]	:	Okay
[12:13]	:	https://jira.secondlife.com/browse/VWR-15563
[12:13]	 	up before finishing to load full inventory due to packet loss
[12:13]	:	Thats an SVC issues really. SIM gives up due to packet lose and never tries again.
[12:14]	:	ah. there's some work going into this we should see soon
[12:14]	:	i was getting that with the old viewer but not the new viewer 2 but my wife is getting that load problem still
[12:14]	:	i think its some missing items calls on the data base
[12:14]	:	thats hanging it
[12:15]	:	There are changes coming out that will address issues like this.
[12:15]	:	The bug is problelly on both sides. Both sim and client need some proper re-try code.
[12:15]	:	Could https://jira.secondlife.com/browse/SVC-5713 be considered related as they seem to have a common cause?
[12:15]	 	have no reliable end of list indication, leading to possible data loss
[12:15]	:	interesting, cogsworth -. that' s network or db stuff?
[12:15]	:	I would probably like to wait on this one until we get that code out
[12:15]	:	I will move to SVC and find the internal issue to tie to this
[12:16]	:	Bit of both. Not working directly with the changes., but it has been affecting testing
[12:16]	:	ok why is this starting to look like some one needs to look at there data base ?
[12:16]	:	https://jira.secondlife.com/browse/VWR-4120
[12:16]	 	item from notecard to inventory, it's put into Landmarks / Objects / Notecards / etc., instead of where it's dragged
[12:17]	:	Working as intended?
[12:17]	:	hmm this happening in the current 2.0.1 viewer?
[12:17]	:	i can not test that do to Viewer 2 is not having that problem
[12:17]	:	says 1.23
[12:17]	:	I'd like to know that too
[12:17]	:	and is this a bug or Feature Request
[12:17]	:	it's put into Landmarks / Objects / Notecards / etc., instead of where it's dragged
[12:17]	:	yeah we're not likely to make any changes in 1.23.X
[12:18]	:	wrong folder
[12:18]	:	this would be a bug if it still happens
[12:18]	:	Still happens.
[12:18]	:	which viewer
[12:18]	:	can any one get it to happen in viewer 2 ?
[12:19]	:	if it happens in a 1.23.x, it may affect 1.x snowglobe
[12:19]	:	no one know, no one use v2
[12:19]	:	"You have added "Foundations Theatre, Foundations (120, 241, 36)" to your Landmarks folder." in SNOW 2.0.1 r3339
[12:19]	:	that i'm not running at the moment. will try repro later
[12:19]	:	i use Viewer 2
[12:19]	:	i can not get it to happen
[12:19]	:	I use it as well.
[12:19]	:	just to say.
[12:19]	:	NMI - and if anyone else can repro in V2?
[12:19]	:	hi
[12:19]	:	let me try with hair
[12:20]	:	if it happens in snowglobe or 2.0.1, yeah we should import it
[12:20]	:	kk
[12:20]	:	Cogs, I just tried, it does.
[12:20]	:	Mal, can you please update with your version?
[12:20]	:	Sure
[12:20]	:	thanks, I'll import this
[12:20]	:	can you ... what alexa said? then import
[12:20]	:	thanks
[12:20]	:	:D
[12:20]	:	next up is https://jira.secondlife.com/browse/VWR-4325
[12:20]	 	apply no-copy texture to prim from UI texture picker, but able to via script
[12:21]	:	Popup: "You are attempting to set a texture no-copy! Come on, dont be an ass, no-copy textures are useless."
[12:21]	:	eww i repro that on V2
[12:21]	:	lol Liisa
[12:21]	:	(( sorry i meant VWR 4120 ))
[12:21]	:	Snowglobe 2.0.1 is an unrealeased version, correct? Snowglobe Test Build?
[12:21]	:	*unreleased
[12:21]	:	Thanks Open, I'l importing 4120
[12:21]	:	expected behaviour
[12:22]	:	VWR-4325
[12:22]	:	2.0.1 is getting all the 1.4 ports right now so a 2.0.1 release can be done'
[12:22]	:	no i still can not get that error on viewer 2 so the notecard bug is not a bug for viewer 2
[12:22]	:	reading over 4325... that sounds like it does what it's supposed to
[12:22]	:	ya, I'm sort of with you on that Imaze
[12:23]	:	yup
[12:23]	:	Alexa, done.
[12:23]	:	keeps you from losing your texture
[12:23]	:	"A hollow voice intones 'that's not a bug... that's a feature'"
[12:23]	:	lol
[12:23]	:	:P
[12:23]	:	yeah, I concur, seems intended
[12:23]	:	or was it the hollow voice that says "plugh!"
[12:23]	:	so if Viewer 2 is working with Notecards right what can you do ?
[12:23]	:	EB it is!
[12:24]	:	https://jira.secondlife.com/browse/VWR-7972
[12:24]	 	not completely visible
[12:24]	 	Zymurgy is dating himself with that comment
[12:24]	:	year old
[12:25]	:	still a problem?
[12:25]	:	i have never seen that bug ?
[12:25]	:	how and why are they getting that ?
[12:26]	:	reading McCabe's response.....
[12:27]	:	seeing the last comment, I still would like to know if this is still an issue
[12:27]	:	lol
[12:28]	:	i think they are trying to go bigger then a 10X10 sczle
[12:28]	:	scale
[12:28]	:	ya, that's what I'm thinking
[12:28]	:	I think that needs to be rewirtten to be more clear about what the issue is
[12:28]	:	+1 cogs
[12:28]	:	?
[12:28]	:	i remember when there was the hole that let you scale bigger then 10x10
[12:28]	:	it's kinda smelling like a FR
[12:28]	:	isnt clear?
[12:29]	:	there are steps. did you try repro?
[12:29]	:	i vote for cogs
[12:29]	:	I'll mark as needs more info and ask both questions
[12:29]	:	it needs a redo
[12:30]	:	we're not voting here, xstorm.
[12:30]	:	there are steps - but I think it is only relevant to test it in v2
[12:30]	:	lol
[12:30]	:	i like to vote
[12:30]	:	and I;'ll ask if this is still an issue in V2
[12:30]	:	I think I see what they are asking about. And it might not be currently implimented
[12:31]	:	https://jira.secondlife.com/browse/VWR-14315
[12:31]	 	shows cropped view
[12:31]	:	what is it a old grid layout ?
[12:31]	:	yeah Import this ALexa, I'm still seeing this in the latest build
[12:31]	:	i confirm this and it also affects V2.
[12:31]	:	yup
[12:31]	:	importing
[12:32]	:	https://jira.secondlife.com/browse/WEB-2035
[12:32]	 	survey appears on every page load of the session, ignores "don't ask again
[12:32]	:	confirms :P
[12:32]	:	this drives me nuts
[12:32]	:	lol
[12:32]	:	that happens to me but I thought it was because I clear my cookies.
[12:32]	:	mmm, cookies.
[12:32]	:	Oh god I need cookies now
[12:32]	:	chocolate cookies?
[12:32]	:	ya, I thought that too Open
[12:32]	:	Thanks Opensource >.<
[12:32]	:	until it happend at home
[12:33]	:	importing
[12:33]	:	eew. yeah send it to the web team
[12:33]	:	Because you shop till you drop Alexa :p
[12:33]	:	thanks !!! :))
[12:33]	:	not so!
[12:33]	:	?
[12:33]	:	I.. I...
[12:33]	:	no, mandorla cookies
[12:33]	:	I research dammit!
[12:33]	:	Thank you Cogs!
[12:33]	:	that's what I do
[12:33]	:	I've been getting that quite a lot
[12:33]	:	<.<
[12:33]	:	https://jira.secondlife.com/browse/SVC-5251
[12:33]	 	not being sent to email
[12:33]	:	often many times in one session
[12:33]	 	Behemoth is out of food, so prims look quite tasty.
[12:34]	:	this could have numerious reasons - but at least I am receiving emails...
[12:34]	:	I am too
[12:34]	:	all weekend long
[12:34]	:	every weekend
[12:34]	:	Could just be a provider thing.
[12:34]	:	they all seem to find me :D
[12:34]	:	could be that their email provider is filtering secondlife messages
[12:34]	:	sonic.net does that
[12:34]	:	ya, I did notice long ago, it depended on the service
[12:34]	:	hotmail ate mine
[12:34]	:	I had to whitelist secondlife.com
[12:35]	:	It still gets flagged as spam
[12:35]	:	I think you guys are on a couple of known spammer lists
[12:35]	:	hmm no problems with my gmail accounts
[12:35]	:	:P
[12:35]	:	Gmail is Gmail <.<
[12:35]	:	gmail is good for me
[12:35]	:	yahoo has gone back and forth
[12:35]	:	one year, it ate them
[12:35]	:	next year it was fine
[12:36]	:	yeah I think it isn't ours
[12:36]	:	Hmm... I know some people with this issue that say it's intermittant.
[12:36]	:	exactly Ardy
[12:36]	:	I don't know really what we can do to help this
[12:37]	:	I can mark this as under advisement
[12:37]	:	if your domains are being blocked you should be able to verify it
[12:37]	:	Well, they also say the messages that are missing are NOT being dropped by their mailserver.
[12:37]	:	this would be a support thing, and if they saw anything, then they would deal with it
[12:37]	:	domains or IP ranges
[12:37]	:	I'll ask them to comment on this JIRA.
[12:37]	:	Thanks Ardy
[12:38]	:	maybe you could allow poeple to read offline IMs and notices from secondlife.com webpages?
[12:38]	:	that d be great.
[12:38]	:	in addition, I'm sure this is a dup.....
[12:38]	:	ooh that would be a nice feature request
[12:38]	:	that's a great idea Imaze!
[12:39]	:	crap i just got a bug to happen with snapshots
[12:39]	:	Copying EVEGate? :x
[12:39]	:	one stop shopping and see them all in one spot
[12:39]	:	xstorm: check it's filed and linked to VWR-7709
[12:39]	 	
[12:39]	:	have them site specific messages - it should be possible to look at the SL server logs to see if they were sent
[12:39]	:	my screen has gone full black
[12:39]	:	You might want some way of saving them, too, especially if they have an attachment
[12:40]	:	https://jira.secondlife.com/browse/SVC-1797
[12:40]	 	border crossing, seated avatar pos/rot changs made with llSetLinkPrimitiveParams are reverted
[12:40]	:	I would like to know if this one is still true.
[12:41]	:	I would too
[12:41]	:	crap
[12:41]	:	we should have a neighbor region for tests here : )
[12:41]	:	unless fixed in coule months, it is still happening
[12:41]	:	jinx
[12:41]	:	I was thinking the same thing
[12:41]	 	Linden read ahead
[12:42]	:	it was happening last time i checked, but im been kinda AFK about 2 months now
[12:42]	:	or, we may move to Island for Unit Tests for once
[12:42]	:	sorry i can not move brb
[12:42]	:	Duplicate for https://jira.secondlife.com/browse/SVC-4723 - that is resolved
[12:42]	 	llSetLinkPrimitiveParams on seated avatars lost on region change
[12:42]	 	Linden is working on getting an adjacent region
[12:42]	:	anyway, it dont revert the values, it put agent back to sit target
[12:43]	:	hooo! : )
[12:43]	:	yeah I'd wait until 1.40 comes out, and see if it still repros
[12:43]	:	I can update the triage date
[12:43]	:	https://jira.secondlife.com/browse/SVC-2156
[12:43]	 	previous rotation when prim becomes physical
[12:43]	:	Go go Imaze!
[12:44]	:	confirmed
[12:44]	:	tonight
[12:44]	:	thanks :)
[12:44]	:	yeah import
[12:44]	:	yup
[12:45]	:	https://jira.secondlife.com/browse/SVC-2234
[12:45]	 	collision and ground collision sounds seems wrong
[12:45]	:	a lot of these physics ones will need to be rechecked with the next server release
[12:46]	:	Do you want me to just update the triage date for this?
[12:46]	:	Cogs i love computer physics
[12:46]	:	hmm importable this one, though probably gonna be low priority
[12:46]	:	ok
[12:46]	:	Yeah that might be good
[12:46]	:	https://jira.secondlife.com/browse/SVC-2424
[12:46]	 	inaccurate
[12:47]	:	eeep ancient this one
[12:47]	:	please retest?
[12:47]	:	ok
[12:48]	:	eek... you can't rezz anymore here?
[12:48]	:	yeah.... I noticed that earlier
[12:48]	:	ok go for it
[12:48]	 	
[12:48]	:	fixed and shortened auto return
[12:49]	:	yes you can not rez but i can
[12:49]	:	lol
[12:49]	:	make triaging rather challenging
[12:49]	:	;-)
[12:49]	 	Behemoth uses the new buildability to grief everyone
[12:49]	:	lol
[12:49]	 	Linden banzzors Mal :p
[12:49]	:	next up - https://jira.secondlife.com/browse/SVC-3580
[12:49]	 	rezzer at ANWR throws new boxes instead of dropping them unless av stands on platform
[12:49]	:	This should probably go to Linden Builds
[12:50]	:	another ancient one. Yes
[12:50]	:	release the moles
[12:50]	:	lol
[12:50]	:	poor moles
[12:50]	:	https://jira.secondlife.com/browse/SVC-3695
[12:50]	 	owner not present
[12:50]	:	3659 is caused by the group thing mentioned in comments. Very annoying and difficult to detect since your not there when it happens. This is also part of one trick to put TD and FPS to 0.1 and keep it there.
[12:50]	:	OMG!! OOOPPPSSS
[12:51]	:	depending on the land settings, that sounds normal, too.
[12:52]	:	seriously, should not make any difference if owner is around or not, the object that is set to group should be able to rez
[12:52]	:	but since it cant, it can totally lag the sim instead, there is some goo there
[12:52]	:	may need to be look at and updated its like the 2003 community items venders when they got broken later on
[12:52]	:	I have an object that works that way... forgot to set to the right group and it failed with teh owner gone
[12:53]	:	hmm worth importing and Qa try to repro I think
[12:53]	:	fails even when in right group if i remember properly (Kaluura, you remember better?)
[12:53]	:	agreeed - importing
[12:54]	:	Yep...
[12:54]	:	yes please import
[12:54]	:	last one for the day is.....
[12:54]	:	https://jira.secondlife.com/browse/SVC-387
[12:54]	 	scripts stop after server crash
[12:54]	:	spooky
[12:54]	:	oooh wandering monsters... I need to see that
[12:54]	:	Isn't that how a timer works?
[12:54]	:	?
[12:54]	:	they do?
[12:55]	:	i need to see it too
[12:55]	:	yeah import this one
[12:55]	:	Timer is at X. Sim goes down. Timer is at 0. This is not surprising.
[12:55]	:	Unless the timer is refusing to incriment again
[12:55]	:	I've found someone who had a whole stack of games (different creators) and all clearly reset with the owner gone
[12:55]	:	In which case... Problems.
[12:55]	:	import it goes!
[12:55]	:	and that's it for today's traige
[12:56]	:	thank you all for joining us today
[12:56]	:	Yay thank you
[12:56]	:	hard to solve that last one if it is something that I think it is ...
[12:56]	:	will we have have zombies again invading our mainland yet again ?
[12:56]	:	I'll start updating and importing these in the next hour or so :)
[12:56]	:	thanks alexa
[12:56]	:	thanks to all of you!
[12:56]	:	btw... is there something wrong in assets servers? everything is rezzing slowly on me... since last thursday :(
[12:56]	 	Runo whispers: i think the last one is just wierd script, i never had such problem
[12:56]	:	you are amazing and offer great insight and assistance :)
 
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