Commerce Office Hours/2010-05-04 16:00

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== Transcript ==
[15:57]	:	does anyone know if the first meeting used voice? or was it text again
[15:57]	:	howdy toy
[15:58]	:	Nooooooo! it was text
[15:58]	:	hihi Toy
[15:58]	:	it was text
[15:58]	:	heyyy
[15:58]	:	?
[15:58]	:	waves
[15:58]	:	Nooooooo! voice so she could transcript it
[15:58]	:	It was in text Jarnz
[15:58]	:	grrrr, I'm hoping for voice
[15:58]	:	text
[15:58]	:	I think she wants to keep text so transcripts could be done.
[15:58]	:	oh good :) love my text
[15:58]	:	I prefer text so you can keep a copy of it easier.
[15:58]	:	yup me to
[15:58]	:	less walking over ppl as well
[15:58]	:	so all questions can be addressed
[15:58]	 	1.3.1: Entering chat range: Maximus Orellana (12m)
[16:01]	:	Hi Rex :)
[16:01]	:	ello ello
[16:02]	:	hiiiiii....:)
[16:02]	 	plays jeapordy theme
[16:02]	:	is this OH in voice?
[16:02]	:	Nooooooo!
[16:02]	:	text
[16:02]	:	cool:)
[16:03]	:	text
[16:03]	:	welcome
[16:04]	 	Tree: Falling Blossoms ON
[16:05]	:	WHere is the red carpet dammit.. Ann is here.. :P
[16:05]	:	hey Taylor! ltns!
[16:05]	:	HIya
[16:05]	:	crap
[16:06]	:	crashing
[16:06]	:	o.0
[16:06]	:	doh
[16:06]	:	AHH!!!!
[16:06]	:	>.>
[16:06]	 	gave you Maps Nyuu Neiro.
[16:06]	:	I sincerely apologize for being late and will stay late!
[16:07]	:	sorry did i splash red stuff on yer carpet Taylor?
[16:07]	:	ok so who brought the keg?
[16:07]	:	hi pink
[16:07]	:	to improve your experience press ctrl+alt+shift+9 (if u r using the 1.2 viewer)
[16:07]	:	hiya pink
[16:07]	:	hello!
[16:07]	:	Laughs!
[16:07]	:	Ann..
[16:07]	:	hello Pink
[16:07]	:	hello pink
[16:07]	:	I'm going to get us started since i came late.
[16:07]	:	Hello and welcome to office hours 2 today. the topic is yesterday's announcement about the Second Life Marketplace
[16:08]	:	given the large crowd and number of questions this morning I want to ty a new format
[16:08]	:	can folks tell me what topics are on their mind?
[16:08]	:	then I'll set up an agenda and we'll go throught it a bit more orderly
[16:09]	:	color scheme is my biggest concern
[16:09]	:	Pattern and other product variation grouping.
[16:09]	:	how does this new xstreet benefits the merchants?
[16:09]	:	also, I'll give a linden bear to the first person to send me a transcript from this morning, mine was eaten. :(
[16:09]	:	Allowing others to manage your stock
[16:09]	:	BBcode removal
[16:09]	:	Let me dig and see if I have it
[16:09]	:	ratings & Reviews system
[16:09]	:	i have a couple of one product type but lots of options type scenarios I can send in an IM if you like. then you can look at them later.
[16:09]	:	i have it somewhere
[16:09]	:	Portability of USD/Euros/Pounds across Marketplace and LindEx changes
[16:09]	:	looking
[16:09]	:	Freebie/educational items, any policy changes there
[16:09]	:	Group tools for partners and the such, would be great to sell items together and not seperately
[16:10]	:	LindEx exchanges*
[16:10]	:	New or Additional or Changed fees for the new xstreet site
[16:10]	:	The schedule for charging for free item listings.
[16:10]	:	also I've been instructed to find out if selling under one name but having the money go to another avatar 'bank' will be possible
[16:10]	:	shopfronts and how they'll work
[16:10]	:	looks like sl ate mine to :(
[16:10]	:	And from what I can see, everyone's having issues with Aspect ratios. on their pics. Doesn't affect me, but should be addressed.
[16:10]	:	I've got it (or I should have)
[16:11]	:	i moved my store. now i am changing lms in a thousand boxes. sure would be nice if we could set an LM on our profile and that be shown on our products instead of having to go set a slurl on hundreds of products
[16:11]	 	seconds Phoenix' question.
[16:11]	:	nice suggestion Ann
[16:11]	:	availability of multple language listings
[16:11]	:	i assumed Ann's question would be addressed with the new storefront
[16:11]	:	i could be wrong
[16:12]	:	ok here's what I have
[16:12]	:	color/product variations
[16:12]	:	Benefits to Merchants
[16:12]	:	Assistants
[16:12]	:	Ratings and REviews
[16:12]	:	Freebie/edu
[16:12]	:	Group tools
[16:12]	:	fees
[16:12]	:	storefronts
[16:12]	:	well there needs to be the default and then you can set a custom slurl. like for prefab merchants pointing directly to a build
[16:12]	:	aspect ratios
[16:12]	:	and Phoenix's question about avatar bank which I'll need to better understand
[16:13]	 	accepted your inventory offer.
[16:13]	:	I was actually asking about the backend color scheme or if there will be color skinning options for us if the default color scheme will be used. I can't use the current sl colors
[16:13]	:	starting at the top. Color/Variations.
[16:13]	:	when I said colors
[16:13]	:	One other concern: Service rather than goods providers being able to use Marketplace, since to the dismay of some, they're merchants too!
[16:13]	:	Oh the color of the website? heh, I assumed you meant product variations.
[16:13]	:	Web site color separate topic from product variations.
[16:13]	:	adding services to the list
[16:14]	:	there were a couple questions about product variations so I'll start there
[16:14]	:	ya website color. I haven't been able to add product in months cause of the current colors
[16:14]	:	and add site color to the end if that's ok Phoenix
[16:14]	:	kk
[16:14]	:	so, questions about product variations?
[16:14]	:	How will it look?
[16:14]	:	How will customer see the variations?
[16:14]	:	And choose between them?
[16:14]	:	right now, we've only planned for color and those are in the mockups posted on flickr
[16:14]	:	Let the lady speak
[16:15]	 	accepted your inventory offer.
[16:15]	:	Go pink
[16:15]	:	these will not be in beta, but are targed for 45 days out from there.
[16:15]	:	Flickr mockups at http://www.flickr.com/photos/pink_linden/
[16:15]	:	we have architected the databases to support variations
[16:15]	:	thanks Fleep
[16:15]	:	so much of the heavy lifting to suport this there.
[16:15]	:	when picking a different product colour, can it show a different set of pictures just for that colour?
[16:15]	:	yes. i have a pair of shoes in 75 color and/or texture variations and some with different features. Then i have sets, one for male, one for female in 40 color/emblem variations for male or for femaale. are you going to slap a limit on how many variations we are allowed to sell?
[16:16]	:	I would probably imagine a drop down box for variation, and a new picture being shown in the image box when a different variation is selected
[16:16]	:	Will you enforce collapsing of item variations?
[16:16]	:	not sure what you mean by collapsing Mimika
[16:17]	:	Please excuse me if I don't understand. Are variations together one listing or many?
[16:17]	:	varations will be childen of a parent item
[16:17]	:	for now color will be the only variation (but this could also mean texture)
[16:17]	:	But they are still listings in their own right as well?
[16:17]	:	it looks like one listing, Mimika
[16:17]	:	one listing Mimika
[16:17]	:	Right, so will you force merchants to group items like this?
[16:17]	:	and once we have that we can then allow shoppers to filter on colors in the search results.
[16:17]	:	So ensure a fair market?
[16:18]	:	also if you are going to cripple our capabilities to display a wide range of options will we be able to use our own web site and primarily market there pointing back to the few Linden Labn allows to be sold in Linden Lab's limitewd feature marketplace?
[16:18]	:	pretty tough words Ann, kind of hard to answer that.
[16:18]	:	there is a space for linking to video, right?
[16:18]	:	our goal is to make it easier for shoppers to find and buy what they're looking for.
[16:18]	:	show them in a video
[16:19]	:	and we'll measure that and make changes.
[16:19]	:	It is a good goal. Will it be a *rule* to group things?
[16:19]	:	Mimika on color, yes
[16:19]	:	So will you be checking items or relying on abuse reports to fix?
[16:19]	:	Oh that's going to be fun to enforce o.o
[16:19]	:	Pink, if that's the rule, will you be able to support the total number of variations we need for a single product then?
[16:19]	:	Rachel, that's the goal
[16:19]	:	it's one of the reasons we're going to wait to ship that feature.
[16:20]	:	we want it to be right.
[16:20]	:	Since it is another 45 days I can defer questions if it is helpful. I have many.
[16:20]	:	There is more urgent business maybe!
[16:20]	:	Mimika, dont hesitate to send me a notecard or email
[16:20]	:	OK.
[16:20]	:	When a product is sold. Can a portion of the sale or all be shared or sent to another avatar other than the account that is selling the item? Shared income. Using another avatar like a bank to store lindens.
[16:20]	:	we've opened the floor early enough to take in feedback on this feature so ti's a good time to give it.
[16:20]	:	id just like to remention the need for bb code in the listings
[16:21]	:	well if LL is going to limit how many options can be shown then we have to direct customers off the limited marketplace to a superior place where the full range caqn be shown. Fact of web marketing life. anyone in the business understands this. Microsoft's plaza failed because of trying to fit every merchant into a predefined limited display. the merchants just built their own websites.
[16:21]	:	But Pink, again -- if you wait then you're going to be importing all the extra listings, making us edit them, change the photos, then do it again when you bring in the variations
[16:21]	:	Distributions are already possible Baldie, I use them now.
[16:21]	:	Baldtraveller I'll add your question to the list.
[16:21]	:	that's a LOT of work for us, and a bad experience for users when you go live
[16:21]	:	Rachel, you won't have to do any work to port over, and remember the marketplaces will run in parallel.
[16:21]	:	THankx Cara. Pink.
[16:21]	:	how do distributions work?
[16:21]	:	we will only be sending a small set of shoppers on day one to the marketplace.
[16:21]	:	and growing it slowly from there
[16:21]	:	while we watch and measure.
[16:22]	:	I also wanted to double check that the ratings / comments / ect will port as well
[16:22]	:	does the same Xstreet box service both sites?
[16:22]	:	are there other questions on color/variation?
[16:22]	:	yes argus
[16:22]	:	how can it run in parralel? which way will the shoppers go to shop at xstreet?
[16:22]	:	argus, yes, magic box serves both
[16:22]	:	i saw a page yesterday from a link someone gave me of a listing...not sure if that was supposed to happen but it looked much like the screenshots
[16:22]	:	* Thank You *
[16:22]	:	Toysoldier, we'll direct a small group of shoppers to the new site
[16:22]	:	we r going to confuse the shoppers
[16:23]	:	so, we will have something like a drop-down list from which customers can select the color?
[16:23]	:	That does seem a bit confusing.
[16:23]	:	Rex, it's a color selector in the item details page as per the flickr images
[16:23]	:	in theory ash, but I and other Lindens have done migrations like this successfully elsewhere. we'll manage it.
[16:23]	:	for variations what about swatches when you have something in a lot of texture variations?
[16:23]	:	Ann, good feedback on textures. noting that now.
[16:24]	:	like a "color picker"
[16:24]	:	good idea
[16:24]	:	ok if no more questions on color variations...moving to other topics.
[16:24]	:	I like the swatch idea, more visuble
[16:24]	:	also with variations will there be the ability for different prices ie fatpack vs single item
[16:24]	:	visual*
[16:24]	:	yea would require uploading a lot of tiny swatch images
[16:24]	:	but worth it
[16:24]	:	Swatches are good for me too.
[16:24]	:	phoenix, not at beta. but definitely an option in the future now that we have a new architecture.
[16:25]	:	k
[16:25]	:	Votes for swatches also
[16:25]	:	I'm going to skip benefits to merchants for a bit and try to answer a few other ones first.
[16:25]	:	Ratings and Reviews: they will be ported over as is. we are not making changes to how they work.
[16:26]	:	but we do have a projct called Feedback 2.0 on the radar for a later date.
[16:26]	:	great ty , just wanted to double check
[16:26]	:	questions on ratings and reviews?
[16:26]	:	How do reviews work currently? Do the most helpful rated ones move to the top?
[16:26]	:	I believe they are just posted in order
[16:26]	:	Freebies/edu, t here is no changes to fee structure with Beta.
[16:26]	:	thanks Pink
[16:27]	:	that should answer the fees question too.
[16:27]	:	Do you have schedule for changes to fees?
[16:27]	:	No charges for Freebies
[16:27]	:	??
[16:27]	:	for swatches like a shoe in 50 textures you would need 50 swatches and 50 product images and as each swatch is selected the main product picture displays the product associated with that swatch.
[16:27]	:	Maybe I had it wrong, but many months ago it was coming in a few weeks, I thought.
[16:27]	:	that's right Maximus.
[16:27]	:	and we added a link to the demo listing from the main listing.
[16:27]	:	one page 50 products
[16:27]	:	Ty Pink
[16:27]	:	Hi guys....I have a problem...can I do a question???
[16:27]	:	and if an item has a demo, there will be a note in the search results.
[16:27]	:	perhaps along with that demo listing a link to a fat pack could be done as well?
[16:28]	:	not for beta Cara, but we'll look at bundles, defintiely.
[16:28]	:	Would promote the demo and the fat pack on each product page easy to find, and probably build a lot of sales as well
[16:28]	:	sounds fair
[16:28]	:	ok, jumping back to a few that are longer answers
[16:28]	:	Assistants
[16:28]	:	questions there
[16:28]	:	Pink: Will the Monthly Listing Fees that LL announced on Nov18 be integrated into this New Xstreet site? "YES" or "NO" or "We are re-evaluating the Roadmap and fees". There is no other answer nor any legit reason to hide the answer. You clearly seem to be avoiding answering this but your "Customers" deserve an answer.
[16:28]	:	How will that work, and what access will they have?
[16:28]	:	are the monthly listing fee basically DEAD?
[16:29]	:	Toysoldier, we won't have the fees at the beta launch. that's all the information I have for you at this time.
[16:29]	:	PINK ...I'm a normal customer of Xstreet and ave a several problem with item purchased.....can you help me??
[16:29]	:	Thank you for being clear that you have no answer. I can stop asking.
[16:29]	:	That gives the thinking warrior an answer. :) (See Sun Tzu ,"The Art of War")
[16:30]	:	no problem Mimika.
[16:30]	:	what about refunds to customers, how will they be handled?
[16:30]	:	assistants
[16:30]	:	questions there? (dana, added your question to the queue)
[16:30]	:	Pink-- what does LL mean with ‰ssistants"there is no details about this , so first explain it before asking for questions.
[16:30]	:	How will that work, and what access will they have?
[16:30]	:	scary that LL doesnt know if they will or will not be charging new fees for this service they plan to roll out.... SHUGS
[16:30]	:	ty
[16:30]	:	many merchants have asked us to add the ability for assistants to work on their listings.
[16:30]	:	How many assistants can be used? Will there be different access levels? For example, higher access for a manager while lower access for an assistant
[16:31]	:	currently assistants have to use their manager's SL account, which is a violation of TOS.
[16:31]	:	egads, thats shocking
[16:31]	:	(we've always looked the other way on that, for obvious reasons, but it's not a state that is good to sustain).
[16:31]	:	I agree with that concept, so long as there aren't ARs on it.
[16:32]	:	there are access levels and you'll have lots of time to play with it when we run in parallel on the beta launch.
[16:32]	:	Too much can go wrong when using someone else's acct
[16:32]	:	guess you would have to sign a release waiver if you are giving someone else control of your business.
[16:32]	:	remember, it's a version 1. so it will be basic
[16:32]	:	ty
[16:32]	:	but it's been a long requested feature.
[16:32]	:	It IS a valid point, and I thank God you look the other way on some of this stuff, Pink. Please pass the word to LL that "no harm, no foul" is a GREAT idea that would assist the ENTIRE AR process.
[16:32]	:	Well there are many business partnerships, and I am in one of those..I had access to my partner's XStreet account, before LL took over and made it difficult for me. Will assistants have access to stats too?
[16:32]	:	you can set the permissions Dusky.
[16:33]	:	one thing assistants may not do is pricing. only the main account can do this.
[16:33]	:	ok
[16:33]	:	what about viewing balance?
[16:33]	:	good question, hopefully that's not released
[16:33]	:	or use / abuse the $l in anyy way
[16:33]	:	not sure on that carpe, I'll have to get back to yon on that one.
[16:33]	:	ok ty
[16:33]	:	obviously an assistant can't spend or cash out
[16:33]	:	good
[16:34]	:	id like not to have the balances be seen
[16:34]	:	again I want to stress version 1
[16:34]	:	getting the basics done right was the goal for this first release.
[16:34]	:	that's some comfort, but inability to see balance would be very nice
[16:34]	:	Did Carpe just make my portability of USD/Euro/Pounds question relevant by "opening the door"?
[16:34]	:	sets of privleges?
[16:35]	:	just one basic "assistant" at this time dana
[16:35]	:	Pink...I'm so sorry...I know you're in an important reunion with sales ppl....but I've got a this problem with items purchased on Xstreet
[16:35]	:	lkk ty
[16:35]	:	my problem is rare......cause I received all item purchased yesterday....but 5 minutes after....i crashed......and all items dissaperars from my inventory
[16:35]	:	will be best to get a simple version out, then you all can bang on it and tell us what needs to be fixed.
[16:35]	:	when the new site has all the listings migrated over... will the new xstreet be able to be accessed by merchants only so we can clean up and learn and experiment before the doors are flung open to the public?
[16:35]	:	submit a ticket
[16:35]	:	it's normal???
[16:36]	:	toysoldier, we'll be doing extensive testing prior to launch with a subset of shoppers and merchants.
[16:36]	 	resigns himself to a notecard or email on that one. LOL
[16:36]	:	check your im G
[16:36]	:	then we'll slowly open the doors to shoppers while opening the entire store to merchants.
[16:37]	:	ok...i will submit....but i'm asking if it's normal....cause today i bought more items...and have no problems
[16:37]	:	how long will the two site run parralel? so that means we will have to maintain 2 sites for this period of time?
[16:37]	:	thanks for your help
[16:37]	:	will http://www.xstreetsl.com fwd to the new site so as they type the old one they will be redirected to the new one? and if so for how long?
[16:37]	:	I would assume that changes to one would port automatically to the other?
[16:37]	:	i cant see that
[16:37]	:	carpediem, once we shut down xstreetsl that will happen but not until we're ready to do so.
[16:37]	:	too technically comfusing
[16:38]	:	how long will the forwarding go for?
[16:38]	:	ok with only 25 mins left I have to push forward in the list
[16:38]	:	group tools
[16:38]	:	what were the questions there?
[16:38]	:	(we'll run in parallel for as long as we need to to get things right)
[16:38]	:	will there at some point be the ability to sell as a group
[16:38]	:	and then we'll permanently forward
[16:39]	:	Jarnz not at beta, but tell us more...what do you mean sell as a group? like distributions to others?
[16:39]	:	I don't remember seeing anything on group tools, can someone refresh my memroy quickly?
[16:39]	:	oh if we could have group discounts that would be great but LL would have to validate group membership
[16:39]	:	memory*
[16:39]	:	D'accord, Ann!
[16:39]	:	Ann, there is a coupon tool you can give shoppers, maybe a special discount to your group
[16:39]	:	Group limits are a major problem for that I think though :( The limit of 25 really sucks lol
[16:39]	:	Group discounts would be great.
[16:39]	:	with a brand of many creators, at the moment can only sell in xstreet as individuals
[16:39]	:	id love more picks ad group slots
[16:40]	:	and*
[16:40]	:	ahh, I see what your saying Ash
[16:40]	:	so that 2 merchants could have a joined store front for example?
[16:40]	:	Like Ova and I
[16:40]	:	would be great at some point where many creators can come together and sell their items as 1 brand, like a brand storefront
[16:40]	:	since they operate under the same business? or am I missing that totally?
[16:40]	:	Cara, that ties into the idea of a branded store
[16:41]	:	yes, Jarnz, we have to build this. but we will get there faster with a better architecture.
[16:41]	:	(The group name would function as the brand...)
[16:41]	:	groups are one way to attack it. will add this for consideration.
[16:41]	:	I like the idea of that a lot, would make it easier to find things for a single store/brand that has different creators
[16:41]	:	the storefront will hold all the information relevent to our store inworld? i.e. the LM to our store, so we dont have to change it for each listing? correct?
[16:41]	:	I would prefer it is not tied to SL groups because they are inflexible.
[16:41]	:	It might be nice if you could link your product to a store which has given you permissions to. Build the store name with any and all partners and all their products.
[16:42]	:	Or as though it were a primary brand sold by the store that actually sells secondarily branded items.
[16:42]	 	nods. good discussion for store fronts.
[16:42]	:	Yes, I agree with Mimika, the number of groups is hard to work with, making SL groups required for the marketplace store fronts to use brands etc would be a problem I think
[16:42]	:	noting in the chat logs (saved properly)
[16:42]	:	What about a relationship with Skype...it would be great to incorporate video conferencing
[16:42]	:	(and linden bears coming to a few of you, thank you for chat transcripts)
[16:43]	:	ok, I want to jump to Phoenix's questions about avatar banks
[16:43]	:	video conferencing?
[16:43]	:	Options are a good thing with groups...not a bad one...across the board.
[16:43]	:	can you expand on your question phoenix? I didn't understand
[16:43]	:	actually that was baldie's question he just wasn't here yet
[16:43]	:	ah ok
[16:43]	:	baldie?
[16:43]	:	(only in SL can you call someone baldie and not get punched!)
[16:43]	:	lol
[16:43]	:	lol
[16:43]	:	rofl
[16:43]	:	ROTFL!
[16:43]	 	pokes Baldie.... pay attention ;p
[16:44]	:	he might have figured it out, it was about distributioons
[16:44]	:	I punched someone
[16:44]	:	ah ok. we can come back if he wakes up
[16:44]	:	he's in and out of window
[16:44]	:	:P
[16:44]	:	ok, let me go back to the last one on the list, which is benefits to merchants
[16:44]	:	huh huh? wha?
[16:44]	:	aspect rsatio Pink
[16:44]	:	my hope is that all of the things we're takling about make it clear
[16:44]	:	(noted Argus)
[16:45]	:	Benefits to merchants = more sales with less cost of time, to me!
[16:45]	:	but if it's not clear what the benefits are to you as merchants, I want to understand how and why
[16:45]	:	this is a significant investment of $$ and dev time for the Lab
[16:46]	:	I seem to be the only one who's thinking about the service side of the economy in SL. Benefit there?
[16:46]	:	What is the benefit to the aspect ratio and omitting BB Code? Let's try that one, seems to be where most people get a bit confused on why those restrictions are being put in.
[16:46]	:	Pink, I hope your design takes account of time taken for merchants to list and maintian things, which can at the moment easily make listing things a loss.
[16:46]	:	I'm sure the decision for that wasn't pulled out of thin air, so there had to be a reason for it.
[16:47]	 	tunes his dial to "WII-FM". ;)
[16:47]	:	rl has becon me, ty Pink for your time. I will see you at the next office hour
[16:47]	:	aside from aspect ratios, which we'll get to in a few mins
[16:47]	:	can I assume you all love this marketplace dearly and will not burn me in effigy?
[16:47]	:	yes lol
[16:47]	:	;)
[16:47]	 	chuckles.
[16:47]	:	I like the idea of it, just a few things I think need to be tweaked.
[16:47]	:	lol
[16:47]	:	at least today, on the burning in effigy thing.
[16:47]	:	not that i care since i do not have ahuge investment in fixed costs for a store, teirs, rent etc. but a concern is that LL seems to be putting more focus in drawing the economy out of SL and into the web. How to u answer how the new more exciting XStreet will not draw more shoppers out of SL grid?
[16:48]	:	does burning u increase sales:)
[16:48]	:	With some tweaks and a few changes I think it would be really nice and a huge improvement.
[16:48]	:	It is hard to make XStreetSL worse for me, so I am optimistic.
[16:48]	:	lol
[16:48]	 	agrees with Cara.
[16:49]	:	Toysoldier, to that I can only say that the internet didn't put all brick and mortar retailers out of business. 2/3 of shoppers tell us they use xstreet to browse before buying in world.
[16:49]	:	People buying stuff on Xstreet are buying it to use in world
[16:49]	:	It would help if you actually ate your own dog food pink. Since you are not a merchant in SL how can you posibly understand how time consuming what you guys popped out of a box with will really be? Oh and btw our time is money and has value.
[16:49]	:	No worries about pulling peeps off the grid, I'd think
[16:49]	:	I second Ann: time is money.
[16:49]	:	+1 time is money ann, I often say myslef they are equivalent currencies.
[16:49]	:	can't love what we haven't seen properly yet and not looking forward to all the extra work
[16:49]	:	Pink: I shop inworld both out of self-interest and out of altruism. LOL
[16:50]	:	I assume HTML formatting will be permitted since BBcode is out?
[16:50]	:	like the aspect ratio issue i hear you got beat up over in meeting one
[16:50]	:	But I DO check XStreet for venues of immediately needed items.
[16:50]	:	We can hope Fleep
[16:50]	:	working off the concerns of migration... what kind of migrations tools will make this speedier for us?
[16:50]	:	Pink, if you can find a good exchange rate from money to time please tell me where.
[16:50]	:	PINK: The question about avatar banks or shareing sales income was answered by Cara. Wanted to know if we can share or sales income with other avatars. We already can.
[16:50]	:	with the increased lag, and tier costs and added effort to run an instore location.... I think shoppers will start gravitating to the web as they get more comfortable with it and realize they dont have to deal with GRID lag
[16:51]	:	This one won't.
[16:51]	:	Not all shopppers Toy, but yes I'm sure some will. But others much prefer exploring the grid and seeing shops in person.
[16:51]	:	the #1 use case shoppers said to us was that they shop on Xstreet WHILE being in world at a club, evnet or another store.
[16:51]	:	Exploring the grid is becoming more and more difficult
[16:51]	:	so we see (excuse the buzzword) synergies everywhere.
[16:51]	:	I shop from my workshop!
[16:52]	:	I shop in my sleep lol
[16:52]	:	I tend to browse on Xstreet and then TP to the store to actually buy
[16:52]	:	ditto
[16:52]	 	nods
[16:52]	:	Fleep, that's another key use case.
[16:52]	:	again i dont care as my inworld costs are REAL LOW and xstreet costs are directly tied to my sales and it makes over 70% of my sales.... so not a personal issue for me... moreso the big Grid inworld merchs
[16:52]	:	i am also wondering why LL is pushing people away from their cash cow. I no longer needed a sim. my tier costs just dropped from 300 to 50 a month. i can make more on xstreet by paying LL less in tier. makes sense to me but not for LL.
[16:52]	:	me too, broswe and TP
[16:52]	:	I have topics not about beta. Please ignore if not time: integration with non-LL vendor systems, and availability of reliable delivery to non-LL vendor systems. Please ignore if out of scope. I will send notecard.
[16:52]	:	thanks Mimika
[16:53]	:	Ann, we have also seen a number of land owners start on xstreet and move in world as their sales grew
[16:53]	:	it goes both ways.
[16:53]	:	exactly Ann - that is what i am saying
[16:53]	:	so when these changes are made we will have to relist all our items right?
[16:53]	:	I would still like to know if refunds etc have been incorporated
[16:53]	:	brooke, no. your listings will be ported over.
[16:53]	:	No Brooke, it said everything would be ported over for you
[16:53]	:	For me, 99.5% (really), XSL is an ad for my in-world store only at present.
[16:53]	:	whew
[16:53]	:	you may wish to edit though, the merchant wiki has all the deatils.
[16:53]	:	The blog post is at http://blogs.secondlife.com/community/commerce/blog/2010/05/03/announcing-the-second-life-marketplace-beta
[16:53]	:	before I move on to aspect ratios (with a surprise) any more discussion on merchant value?
[16:54]	:	Merchant wiki at http://wiki.secondlife.com/wiki/Linden_Lab_Official:Frequently_asked_questions_about_the_Second_Life_Marketplace_for_merchants
[16:54]	:	i got links on all mine which i guess will need to be changed if bb code will be gone
[16:54]	:	did i miss the question answer on how ratings will be handled.... right now the xstreet ratings SUCK!
[16:54]	:	Service economy benefit?
[16:54]	:	Speaking of both ways. Will we be aloud to sell our items cheaper in world when the new site is done?
[16:54]	:	Do we change SLX to XSL now it's SLMô?
[16:54]	:	SLM is fine
[16:54]	:	She said ratings stay the same Toy
[16:54]	:	or The Marketplace.
[16:54]	:	Ah! TMô!
[16:54]	:	great... still SUCK
[16:54]	:	whatever TLA you like
[16:54]	:	;)
[16:54]	 	nods.
[16:55]	:	ok, on aspect ratios. we put together a little survey
[16:55]	:	what about item discussion that is used to warn people of copybotted stuff and scams? Is item discussions going to vanish?
[16:55]	:	I'd like to ask this group to take it when we're done
[16:55]	:	I see a lot of discussion threads abused and spiral out of control though too.
[16:55]	:	will the unfair top selling ranks and its positioning of these listings in search change?
[16:55]	:	Count me out on the survey. I don't post pics there anyway. :)
[16:55]	:	it has questions about several areas of the marketplace we're finalizing that you also might want to have input on.
[16:55]	:	here's the link. it only allows 100- responses, so we'll do a different one at tonight's office hours
[16:55]	:	http://www.zoomerang.com/Survey/WEB22ALG4VAVX8
[16:55]	:	Sounds good, looking forward to it.
[16:56]	:	someone's voice is on
[16:56]	:	Pink's mic is on
[16:56]	:	so please don't forward around. let the folks in room take it
[16:56]	:	kk
[16:56]	:	good thing you didn't catch me talking about you Argus! LOL
[16:56]	:	LoLLL!
[16:56]	:	:o
[16:56]	:	busted!
[16:56]	:	lol
[16:56]	:	O_o
[16:57]	:	or burping or other office hours habits
[16:57]	:	lol
[16:57]	:	whew. got about 10 mins left.
[16:57]	:	I'll open the floor for anything I dind't get to
[16:57]	:	biting nails and sitting on hands
[16:57]	:	are you going to do minutes to send us later as I missed the beginning of this?
[16:57]	:	[16:55] Toysoldier Thor: will the unfair top selling ranks and its positioning of these listings in search change?
[16:57]	:	should have put some maybe options in there lol
[16:57]	:	Took the survey anyway.
[16:57]	:	yes, Ann, but still good to take the pulse.
[16:57]	:	cart, any reason for that? just seems a bit like overkill
[16:58]	:	Survey done
[16:58]	:	pink, as to the backend that us merchants see, is it going to remain black on white or will it turn to the default sl color scheme?
[16:58]	:	The Survey has to do with Aspect Ratio, was that correct?
[16:58]	:	Ohai Taylor didn't see you there!
[16:58]	:	Can we use HTML in descriptions?
[16:58]	:	I clicked on an ad for linden homes furniture recently, and got a page with a bunch of unrelated junk. Is that just tag abuse?
[16:58]	:	Pink, it will be a serious problem to re-create images of any size, since this took a long time the first time around.
[16:58]	:	Pink: BENEFITS to the SERVICE side? PLANS to make SLM useable to promote services rather than goods?
[16:58]	:	LOL I was quiet.. Surprised?
[16:58]	:	yes, but glad to see you
[16:58]	:	;)
[16:59]	:	will LL rethink the image size??
[16:59]	:	its down right dumb
[16:59]	:	make it 4x3
[16:59]	:	toy, given that we're changing search entirely it's a safe guess to say that how listings appear in search will change
[16:59]	:	Aspect ratio is irrelevant because any effort at all will make the whole exercise cost more than I will ever make from XSL.
[16:59]	:	Refunds and other customer problems
[16:59]	:	Did I miss the answer on whether HTML will be allowed since BBCode is not?
[16:59]	:	Pink: OR, plans to exclude the service side of things in that marketplace in accord with a blog suggestion?
[16:59]	:	until we port over we won't be able to see exactly how, and I do expect a lot of changing as merchants enhance thier tools to get the optimal position.
[16:59]	:	couldn't u let us tp specify the aspect ratio?
[17:00]	:	I suppose as an interim measure I can write a macro to batch resize the canvas on all my pictures to 5:4 and add white space to the sides. However the system should do that automatically so we don't have to reupload thousands of images that are already there. IMHO.
[17:00]	:	Second Ann.
[17:00]	:	++ Ann
[17:00]	:	on storefronts: will we have customizable CSS sheets or log places?
[17:00]	:	Second Ann as well. :)
[17:00]	:	*logo
[17:00]	:	the system will port over photos ann, I'm actually researching what it will look like
[17:00]	:	u could also just resize an image until it fits into a rectangle
[17:00]	:	I plan to report back to the community next week.
[17:01]	:	so we hear you loud and clear on aspect ratios. :D
[17:01]	:	that could screw up how it looks though Rex not all images can be resized to the same size and still look good
[17:01]	:	would be fine as Ann suggested with whitespace tho
[17:01]	:	any image can be resized to fit into a rectangle
[17:01]	:	better 4:5 for fashion so pictures make ya look skinny instead of squat
[17:01]	:	FWIW, clothing really needs a portrait-ratio. Most of my images are tall and narrow.
[17:01]	:	I plan to post a picture of what a sample image will look like at various aspect ratios
[17:01]	:	that idea is just a workaround though....
[17:01]	:	so most of our images will have black or white borders?
[17:01]	:	Please ask the dev to give merchants the ability to preview listing before publish.
[17:02]	:	we will not vary the aspect ratio across the site.
[17:02]	:	silly
[17:02]	:	it will be one for all.
[17:02]	:	although u r right, they might not look so good
[17:02]	:	Dusky I like that idea
[17:02]	 	was kidding lol
[17:02]	:	a preview would be really nice
[17:02]	:	Pink, will I be able to link to high-res images off-site?
[17:02]	:	noted on previews.
[17:02]	:	ohh well - a lot of ugly images on new xstreet
[17:02]	:	hehe
[17:02]	:	anyone that wants to know why i use 1:1 is welcome to go look at my store in blueberry in which i have ktris/fr down to 150. :P maybe boring but easier to shop and it is working.
[17:02]	:	Without BBCode, can I link to off-site images? This is important I think to allow customers to see the clothing in detail.
[17:02]	:	not without BB Code or HTML Mimika
[17:02]	:	Can you use HTML instead of BBCode on the new site?
[17:03]	:	you can link to your website from the merchant profile
[17:03]	:	Pink, that will take many clicks for the customer.
[17:03]	:	But not specific links per listing?
[17:03]	:	They have to re-find the product at the other site.
[17:03]	:	nod Mimika
[17:03]	:	Reposting: Will the backend (where we list and make merchant changes) be black and white or SL default color scheme? On storefront options will we have access to CSS to set up our storefront or at least a place for a logo?
[17:03]	:	We can't forget ease of the customers.. I'd rather it be harder on me than my customers.
[17:03]	:	yes it will Mimika. We believe that the value of having a clean listing page with product picture front and enter and clear call to action will offset the inconvenience of finding links for corner cases.
[17:04]	:	I understand the clean listing idea. But perhaps we could have one URL per product?
[17:04]	:	Taylor I agree, if we have to choose one, make the customers feel at home with ease of use
[17:04]	:	A "more details" link?
[17:04]	:	but we are open to be wrong and will watch the conversion and bounce rates like a hawk
[17:04]	:	Hm, that's not very helpful if you want to link to specific product pages o your website though.
[17:04]	:	I second mimika
[17:04]	:	So that means we can't use our own HTML tags? O.o
[17:04]	:	I do think limited BB Code is very important
[17:04]	:	Fleep, that can go into the instructions page. you can mention in your description that you have more info there.
[17:05]	:	and I expect some merchants will use that instructions page for promotional purposes.
[17:05]	:	a free for all is not a good idea, but a few allowed codes would be a huge help, free up bandwith used by the site itself, and a lot easier to keep updated
[17:05]	:	we are going to look into ways to give you guys some basic controls in descriptions like bullets, for example, but this will not be at beta.
[17:05]	:	how about a notecard delivery button for more information and pics?
[17:05]	:	Does the instruction page have a word count limit?
[17:05]	:	freeing up bandwith for the site would also appeal to the accounting department at LL too I'm sure ;)
[17:05]	:	that's a good idea Taylor, thanks.
[17:05]	:	2000 characters sounds like Asha
[17:05]	:	Welcome ;)
[17:05]	:	no ash, it's a .pdf.
[17:06]	:	Ahh
[17:06]	:	Ok.
[17:06]	:	Oh the instruction page, sorry.
[17:06]	:	can the Merchant Send a Gift of his item inworld?
[17:06]	:	gives you alot of flexibility as a merchant to do as you wish without impacting search
[17:06]	:	So can have links in Instructions page of course, and all the formatting you want in the PDF
[17:06]	:	(if you have PDF writer, naturally) ;)
[17:06]	:	pink, is there a limit to the size of the pdf?
[17:06]	:	which many people dont
[17:07]	:	Yes true. Although, some people don't like downloading PDFs.
[17:07]	:	primo pdf prints to pdf.. I use it all the time in combination with word processing software
[17:07]	:	some don't even like creating PDFs
[17:07]	:	if u have Microsoft office 2007 or greater - you all have a PDF writer
[17:07]	:	and does the sl viewer have the capacity to display pdfs?
[17:07]	:	checking on .pdf limit
[17:07]	:	I dont feel like spending $300 to get a pdf publisher
[17:07]	:	pink is Linden Lab attempting to inentionally prevent merchants from listing a url on the product page?
[17:08]	:	lol
[17:08]	:	u dont need to
[17:08]	:	no Ann, we're looking for consistency in shopping experience.
[17:08]	:	There are free PDF creators out there.
[17:08]	:	PDF publishers or writers are free and also in Office
[17:08]	:	homogenised consistency - yummy
[17:08]	:	costs $0
[17:08]	:	Jumping back a little (sorry I am slow) I do not think jumping to a detailed image of a product you are interested in is a "corner case".
[17:08]	:	that's the overarching goal. if you look at xstreet now you can see that just making it a clean, simple shopping experience is critical.
[17:08]	:	and on macintoshes, all built right in
[17:08]	:	mimika, large images are in the listing. you asked about hi res images.
[17:08]	 	Rainbow Hunt Information & Application from A group member named Violet Steamweaver.
[17:09]	:	and making it easier for shoppers will help *all* merchants.
[17:09]	:	That is a truism.
[17:09]	:	I seriously think the Note card button is the best bet.. You can put everything in a note card.. Pics, Options, Instructions, LM's etc.. just put it in the box with your products and select the card for the product.. done deal
[17:09]	:	imagine the newcomer to second life stumbling on xstreet now
[17:09]	:	I do agree that some have abused the usage of BB Code and overused it, but many others such as myself use it responsibly so it enhancs listings, rather than detract
[17:09]	:	right.... last time ll made a major change to xstreet my sales were halved
[17:09]	:	ok I have to ask again cause the whole discussion is a moot point for me otherwise... will we be force subjected to look at the SL new default color scheme when listing products in this new ssytem?
[17:09]	:	especially with an actual cart, distracting a shopper away from a half filled cart is never good
[17:10]	:	what about people who are not in world at the time when they are shopping though?
[17:10]	:	phoenix, it's a whiie background
[17:10]	:	with a white header
[17:10]	:	yea i even hate to shop on xstreet myself, i imagine my customers
[17:10]	:	thanks :) I wanted to make sure it would stay that way
[17:10]	:	Well how about something for offline to email?
[17:10]	:	?
[17:10]	:	I think of Xstreet as a Bazaar, with rich finds tucked in unusual places
[17:10]	:	I shop all the time when not in world.
[17:10]	:	my purchases are always waiting for me.
[17:10]	:	especially my nitch greeting cards, you want a birthday card and there are no catagories at all under greetings
[17:10]	:	Pfftt you don't buy from me you non-Neko thing you
[17:11]	:	mine would be chewed up from capped messages, but others are able to get stuff still lol
[17:11]	:	I don't make bunny stuffs
[17:11]	:	amen brooke. we're going to work on cat structure.
[17:11]	:	you mean you don't cap messages as soon as you log off?
[17:11]	:	newcomers have been using xstreetsl for years without any issues pink
[17:11]	:	to reduce complexity and get to ship, we decided to postpone a cat structure move for now.
[17:11]	:	but what happens when you have purchased something and it isnt waiting for you? how is the new market place dealing with that,
[17:11]	:	but yes, we're going to rethink that proces too, the process for feedback on how we categorize as well.
[17:11]	:	i tried buying things twice offline...the first was a mistake so i should have learned not to do the second, but i just wanted to be sure. Missed and capped was the reason both times
[17:11]	:	pink, tbh most newcomers ive wroked with had an eaiser time on xstreet BEFORE LL took it over
[17:11]	:	look for some information later this summer.
[17:11]	:	ME too
[17:12]	:	yep capped is the key issue. our delivery rates are excellent but we can do better.
[17:12]	:	Pink, when you say "large images" do you mean like the top-left image in http://www.flickr.com/photos/pink_linden/4575532082/ ?
[17:12]	:	yes
[17:12]	:	what about the ability to allow certain items that are marked by the merchant to be redelivered when requested? This would be helpful for full perm or copy items for example.
[17:12]	:	I call that small, just to be clear :)
[17:12]	:	Will the new XSTREET offer free donuts to all shoppers?
[17:12]	:	But require it to be something that the merchant has to mark in order for it to work.
[17:13]	:	Cara, we're thinking more broadly about that...what if we didn't have to worry about the IM system at all? that's the level we're trying to solve for.
[17:13]	:	pink: so how large in pixels x pixels is a large image?
[17:13]	:	just curious pink. will LL learn about the anti pattern of developer in a box so you guys don't go building something without any real customer requirements and then pop out later alienating your customers and garnering literal hatred? I'd have fired all of you by now. jeez useless
[17:13]	:	Oh I would so love Nooooooo! capped messages lol
[17:13]	:	ooh that sounds interesting Pink!
[17:13]	:	get that inworld too!
[17:13]	:	but I'm thinking the asset server loses stuff occasionally, people lose stuff and forget where they placed it, so even beyond delivery issues it could still be useful.
[17:13]	:	long term stuff, but the right solution I think.
[17:13]	:	If Pink can answer that Ann I will give you a bear of my own!
[17:13]	:	my customers would LOVE not to have my gifts capped out in their mash of IMs
[17:14]	:	oh Ann, it wouldn't be office hours without you. I've so missed you. :D
[17:14]	:	mine too
[17:14]	:	Is enforcement of the rules and structure going to be actively addressed after the Marketplace is in full swing?
[17:14]	 	Summer Rock Hunt Info & Applications from A group member named Duchess Whiteberry.
[17:14]	:	you have bears and didn't give me any? *looks at Cara*
[17:14]	:	yeah it sure would be nice if LL would put up a new features and bug fixes jira and abide by the voting and priority of the requirements we have for the site
[17:14]	:	(and yes im on a non dev alt for the two of you that asked.
[17:14]	:	ah yes, thanks for asking about jira Toy
[17:14]	:	I don't have bears!!!! I'm innocent!!
[17:14]	:	not get surprised at these meetings with "look what we r giving u now"
[17:14]	:	i haz no bear!
[17:14]	:	My main concern with new or old xstreet is copybotted stuff.. where do we stand on that?
[17:15]	:	you haz cute!! You need Nooooooo! bear!!
[17:15]	:	wanted to point out as we said on merchant wiki we are going to start closing pjiras that are being solved in new platform
[17:15]	:	I've never had a bear let alone seen one.. Lindens don't like me.. :P
[17:15]	:	copybotted stuff is a problem, and so are freebies that are listed over, and over and over, and over and over again
[17:15]	:	and if the new platrform turns out to be a failure will you reopen them pink?
[17:15]	:	i am pleased to announce that I have received no further cryoban detection messages since April 30th.
[17:15]	:	not sure how to solve those issues though
[17:15]	:	When can we expect a large focus on that?
[17:15]	:	LL has done something very right
[17:15]	:	the Jira system is being shut down?
[17:15]	:	yay Ann!
[17:15]	:	excellent Ann :)
[17:16]	:	wow ann!
[17:16]	:	tha'ts huge!
[17:16]	:	cryoban?
[17:16]	:	Pink, could you close them after beta has been available for a time, to confirm that we believe they are closed in fact?
[17:16]	:	That's seriously good news.
[17:16]	:	no toy, we're going to close them so you can see what's still open
[17:16]	:	ohhh
[17:16]	:	yea my email inbox is not full of rippers anymore
[17:16]	:	mimika they'll be able to be seen, they'll just be marked closed.
[17:16]	:	Which is really good to hear.
[17:17]	:	pink, and if the stuff is NOT actually solved will we be able to reopen them?
[17:17]	:	Otome, oh ye of little faith
[17:17]	:	I'll actually be closing them myself
[17:17]	:	new bugs appear all the time lol so something that used to work could suddenly break
[17:17]	:	ohhh Pink..... when will your team fix the stupid merged accounts sales reporting method into our inworld transaxction history
[17:17]	:	expereince pink has taught me to trust individual lindens but not LL
[17:17]	:	its utterly useless!!
[17:18]	 	kicks Cara
[17:18]	:	shhh
[17:18]	:	when beta rolls toysoldier the problme should be resolved
[17:18]	:	oohhhh that sounds nice, currently putting sales figures in is a major pia
[17:18]	:	but we want to limit dev on the old platform in order to speed progress to the new
[17:18]	:	oh yea hey any chance of reporting tools like top sellers and top customers?
[17:18]	:	will th enew site offer better longer term transaction history?
[17:19]	:	Just checking: are RSS feeds supported in the new SLM?
[17:19]	:	or will it get worse by becoming part of inworld history?
[17:19]	:	(At least the ones that were there before I mean.)
[17:19]	:	I think the reporting out of box is a significant improvement at beta, but it will by no means be a starship enterprise level dashboard.
[17:19]	:	will the new site still hold all the old sales data?
[17:20]	:	our focus in this release was 1) feature parity on new architecture 2) kick butt shopper experience 3) ship ASAP.
[17:20]	 	echoes ann's question as top sellers and top customers would be REALLY useful data
[17:20]	:	+1 phoenix
[17:20]	:	once you can all see what's out of box then we can talk about what to do next
[17:20]	:	and open a whole slew of new PJiras
[17:20]	:	lol
[17:20]	:	"kick butt shopper experience"?
[17:20]	:	I must run, thanks so much Pink, and to all for good (civil!) questions. :) wave!
[17:20]	:	Can we just sell to shoppers and not hurt them pretty please?
[17:20]	:	Rex, that's adult preference item.
[17:20]	:	I'm so excited guys. not that you should care about me, but I've been waiting a long time to share this and am excited for what comes next.
[17:20]	:	i am glad to see that the algorythm for top sales ranked products will not give these products a serach results advantage anymore!
[17:21]	:	that was a dumb idea
[17:21]	:	there was a hint of it in the survey around a type of banner ad thingie that looked interesting. (ties into dropping from 300 to 50 a month in tier allows for marketing investments)
[17:21]	:	So why wait to share it?
[17:21]	:	Mimika a month ago I wouldn't have beena ble to answer any of the questions you guys have asked
[17:21]	:	this sounds scarily like the travesty that was the release of viewer 2.0 . I'll wiat and see but if the new SLM cuts my sales any more I may as well just close up
[17:21]	:	i pink that only good things will come:)
[17:21]	:	so it would have been an exercise in frustration. no pictures, no information.
[17:21]	:	But we might have accepted that in return for collaboration.
[17:21]	:	and it would have scared a lot of folks.
[17:21]	:	Perhaps we are not so scaredy as you think.
[17:21]	:	I'm hoping that they learned a few things from the mistakes of Viewer 2.0 -.-
[17:22]	:	which it may still do but at least now we have information to share.
[17:22]	:	My sales are only increasing on XStreet so I'm anxious to see the newness myself. Ready to get in there and maximize listings
[17:22]	:	After you get me my submission little girl!
[17:22]	 	hides
[17:22]	:	there was a lot of merchant input into this. we have Pjira, blogs, forums, office hours, and lots and lots of datas
[17:22]	:	dangit
[17:22]	:	ok generally this will be a much better place then we have now - just for the fact that SEARCH will finally be fixed in the right way AND LL has a development environment that they can actaully respond to our 1+ years of requests
[17:22]	:	datas? sorry typing too fast.
[17:22]	:	If I may, sometimes LL seems afraid to reveal because there is so much tinfoilhattery, but maybe if it did, there would be less. It is vicious cycle.
[17:22]	:	ok. time for a supper break for me. will be back at 8pm pacific time.
[17:23]	:	Thank you Pink.
[17:23]	:	I can has bear pwease?
[17:23]	:	Time for American Idol!!! I am late
[17:23]	:	tc pink
[17:23]	:	thank you pink
[17:23]	:	It will be easy to tell if I like it.. If I have more than 8 things listed.. :P
[17:23]	:	Sounds good, looking forward to it.
[17:23]	:	later all!!!
[17:23]	:	thanks Pink
[17:23]	:	Later Pink. Thans.
[17:23]	:	bye everybody
[17:23]	:	*Thanks
[17:23]	:	Enjoy Supper Pink
[17:23]	:	and hapy supper
[17:23]	:	take care...bye bye for now
[17:23]	:	bear is coming to those who sent me transcripts. look for it later tonight!
[17:23]	:	Bye Toy
[17:23]	:	wavessss
[17:23]	:	o/
[17:23]	:	?
[17:23]	 	runs back to workshop
[17:23]	:	*shoves cara*
[17:23]	:	see ya in the papers!
[17:23]	:	you know we loves you pink. otherwise we would not self flagellate in SL daily hoping it will improve back to 2007 growth. :P
[17:23]	:	oh Nooooooo! you didn't!
[17:23]	:	I can never make the first one to get transscripts.. that's no fair.. :( lol
[17:23]	 	shoves Candace back
[17:24]	:	*runs away*
[17:24]	:	was that before or after the Gambling closure , Ann?
[17:24]	:	transcripts?
[17:24]	:	gambling never affected me at all
[17:24]	:	I will remain bearless for all my SL life.. oh the shame..
[17:24]	:	what transcripts does she want?
[17:25]	:	fromt he first OH
[17:25]	:	well if provided a lot of income for people to spend
 
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