Bug triage/2009-01-12/Transcript

* [12:02] Kona Linden: g'day folks!
* [12:02] Prospero Linden: thx
* [12:02] Squirrel Wood: points out that VWR-11434 is indeed broken, repros 100% of the time on this cube thing in the center.
* [12:02] Moon Metty: hi Kona :)
* [12:03] Harleen Gretzky: Hi Kona and Prospero
* [12:03] Kona Linden: hiya, Moon
* [12:03] Alexa Linden: Kona, refresh the page if you already have it open
* [12:03] Moon Metty: oh i tried VWR-11434
* [12:03] Squirrel Wood: on rc5
* [12:03] Alexa Linden: some changes just went through
* [12:03] Moon Metty: only a sphere does not have the problem
* [12:03] Kona Linden: kk, Alexa
* [12:03] Gordon Wendt: I'm hoping that fast track SVC-3306 was fixed but never changed to reflect it
* [12:04] Alexa Linden: you driving or you want me to Kona?
* [12:04] Kona Linden: Alexa, please drive =)
* [12:04] Alexa Linden: ok
* [12:04] Alexa Linden: put on your seatbelts all
* [12:04] Alexa Linden: we're about to take off....
* [12:04] Moon Metty: :p
* [12:04] Kona Linden: Safety helmet on
* [12:04] Aimee Trescothick: unfolds her wings for takeoff
* [12:04] Alexa Linden: ya.. good idea
* [12:04] Alexa Linden: coming around the first corner we have https://jira.secondlife.com/browse/SVC-3306
* [12:05] Gordon Wendt: an older issue but a clear repro and no sign of a fix
* [12:06] Gordon Wendt: unless there was an undocumented change in 1.25
* [12:06] Gordon Wendt: 1.24.9 rather
* [12:06] Gordon Wendt: and 1.25.3 since the notes for that don't say anything about a change for this either
* [12:07] Alexa Linden: how about QA to test?
* [12:08] A: Hello,: Avatar!
* [12:08] Prospero Linden: Gordon : to my knowledge it's not fixed in1 .25.3
* [12:08] Alexa Linden: and update documentation if needed
* [12:08] Prospero Linden: That could be verified quickly on aditi, of course....
* [12:08] B: Hello,: Avatar!
* [12:09] Alexa Linden: what sayest you?
* [12:09] Gordon Wendt: works for me
* [12:09] Prospero Linden: Let's import with a note that it needs to be checked with 1.25.3 on aditi, and closed if it doesn't repro there, otherwise needs to be fixed
* [12:09] Prospero Linden: Gordon : "works" = ?
* [12:09] Alexa Linden: ok will do
* [12:09] Kona Linden: +1
* [12:10] Gordon Wendt: hmm, doesn't seem to repro for me
* [12:10] Alexa Linden: https://jira.secondlife.com/browse/SVC-2549
* [12:10] Gordon Wendt: **Expected behaviour: It says nothing (collision not beeing triggered) **Observed: It says something (collision beeing triggered)
* [12:10] Gordon Wendt: so yeah just ask them to attempt to repro I guess would work
* [12:11] Alexa Linden: ok
* [12:11] Squirrel Wood: if there's no handler in the child prim its passed on but ignores that setting...
* [12:11] Squirrel Wood: or its script based?
* [12:11] Harleen Gretzky: There is a collision event in the child
* [12:12] Prospero Linden: Gordon, you're still talkinb about 3306, yes?
* [12:12] Gordon Wendt: yes I was
* [12:12] Gordon Wendt: I'm just going to be quiet on SVC-2549 since I don't know enough about change scale
* [12:13] Kona Linden: =)
* [12:13] Prospero Linden: thinks that SVC-2549 should be imported if it still repros
* [12:13] Alexa Linden: ok
* [12:13] Gordon Wendt: I think I broke squirrels touch test box
* [12:14] Alexa Linden: https://jira.secondlife.com/browse/SVC-3618
* [12:14] Prospero Linden: But
* [12:14] Prospero Linden: I'm not completely sure... may be complicated....
* [12:14] Alexa Linden: ouch
* [12:14] Alexa Linden: this would be a pain
* [12:15] Alexa Linden: though very easy to test
* [12:15] Prospero Linden: I am not sure what's SUPPOSED to happen
* [12:15] Squirrel Wood: you can repro by clicking the cut surfaces while the next surface behind them is the hollow one
* [12:15] Squirrel Wood: the red box moves to the hollow texture instead of to the clicked point on the cut one
* [12:16] Gordon Wendt: ok, where are we now?
* [12:16] Alexa Linden: https://jira.secondlife.com/browse/SVC-3618
* [12:16] Squirrel Wood: though it behaves correctly on the cut surfaces if there is no hollow surface behind them
* [12:16] Gellan Glenelg: squirrel, aren't we on "Estate Managers are unable to freeze / eject persons"?
* [12:16] Squirrel Wood: could be
* [12:16] Gordon Wendt: Alexa, seems like a simple case of something small bugging out in the last roll and taking a chunk of the estate admin privs with it
* [12:16] Moon Metty: the estate manager banned me once from the region by mistake, but i wan't ejected
* [12:16] Squirrel Wood: but yes. I have seen freeze fail
* [12:17] Alexa Linden: ya, I have too
* [12:17] Kona Linden: I've seen this issue being brought up time to time
* [12:17] Gordon Wendt: Moon, there's a seperate issue for that that we've covered a couple of times, I think they may have fixed it or are in the process of
* [12:17] Moon Metty: he also started returning my objects, and they went to the folder from where they were rezzed
* [12:17] Alexa Linden: but not total repeated failure of this
* [12:17] Harleen Gretzky: It only work if you have group abilities to freeze on group land
* [12:17] Harleen Gretzky: *freeze/eject
* [12:17] Alexa Linden: good point
* [12:18] Alexa Linden: forgot about that part
* [12:18] Harleen Gretzky: It used to work if you were an estate manager regardless
* [12:18] Alexa Linden: should I ask if he is the main manager
* [12:18] Harleen Gretzky: No it does not
* [12:18] Harleen Gretzky: *Now
* [12:18] Alexa Linden: and the permissions for the group, etc?
* [12:18] Phillip Vought: the reason for allowing eject is that we can ban from the sim, but not then remove people
* [12:18] Harleen Gretzky: Group really is not relevant
* [12:18] Phillip Vought: even if I dont own any land
* [12:19] Phillip Vought: estate manager should have an override.. and always be able to ban/freeze
* [12:19] Alexa Linden: yes
* [12:19] Harleen Gretzky: Used to be if you were an estate manager you could freeze/eject on any parcel whetehr group or individually owned
* [12:20] Alexa Linden: but not so for the group unless assigned, correct?
* [12:20] Phillip Vought: has anyone checked to see if this causes return to fail too?
* [12:20] Alexa Linden: ya, that's how I remember it too
* [12:20] Phillip Vought: yes alexa correct
* [12:20] Alexa Linden: this is all easy enough to test
* [12:20] Harleen Gretzky: Group abilities used to not matter
* [12:20] Alexa Linden: do we want to run by QA to test?
* [12:21] Kona Linden: yes please
* [12:21] Alexa Linden: k
* [12:21] Alexa Linden: https://jira.secondlife.com/browse/VWR-9763
* [12:21] Alexa Linden: we have looked at this before
* [12:21] Alexa Linden: I asked a question and we have a response
* [12:21] Kona Linden: does look familiar
* [12:21] Harleen Gretzky: last week
* [12:22] Alexa Linden: so he filed crash reports
* [12:22] Kona Linden: its hard to say because ATI is notorious for lagging a updated drivers
* [12:23] Alexa Linden: does his machine/card meet the min. system requirements?
* [12:23] Kona Linden: yep
* [12:23] Alexa Linden: k
* [12:23] Kona Linden: it's a solid hi-end card
* [12:23] Kona Linden: it's fairly new, hence I question the driver set
* [12:23] Phillip Vought: this would explain some frequent crashes I'm getting on RC
* [12:24] Harleen Gretzky: Last week we said we were going to resolve it as NMI
* [12:24] Alexa Linden: do we have that card internally for testing?
* [12:24] Squirrel Wood: latest nvidia drivers were released on the 8th. don't know about ati/amd
* [12:24] Alexa Linden: ya, he did come back and answer my question
* [12:24] Kona Linden: lemme check
* [12:25] Phillip Vought: the symptoms dont seem to be card specific
* [12:25] Phillip Vought: it looks like the age old textures are hosed issue
* [12:25] Kona Linden: yeah, that particular card we don't have for testing...will make a note & see if we can get an order in on that one
* [12:25] Ellla McMahon: latest ATI drivers catalyst 8.12 opengl 2.1.8304
* [12:25] Kona Linden: Phillip, good point
* [12:26] Phillip Vought: look at the last few comments..
* [12:26] Phillip Vought: slow framerates when TPing and crashes after 30 mins
* [12:26] Phillip Vought: I get that with Nvidia
* [12:26] Ellla McMahon: but there are a few reports about the 8.12, there might be some issues there
* [12:26] Phillip Vought: please dear god get the new HTTP textures done soon
* [12:26] Kona Linden: wonder if he's connecting via wireless
* [12:27] Phillip Vought: its a desktop computer (64 bit high end video) so unlikely
* [12:27] Kona Linden: but looks like he's running a desktop
* [12:27] Kona Linden: yep
* [12:27] Phillip Vought: is there a metaissue for texture problems and low framerates?
* [12:27] Phillip Vought: if so.. tie it to this
* [12:28] Alexa Linden: I don't recall there being on Phillip
* [12:28] Alexa Linden: one*
* [12:28] Phillip Vought: time to start one.. cause I see this on completely different hardware
* [12:28] Alexa Linden: so any comments or actions you want me to take on this one?
* [12:28] Gellan Glenelg: maybe VWR-8503 - not a meta, but a general issue
* [12:29] Gellan Glenelg: correcting - it IS a meta
* [12:29] Phillip Vought: yup.. i'd tie it there
* [12:29] Alexa Linden: will do
* [12:29] Alexa Linden: thanks Gellan
* [12:30] Kona Linden: feedback seems to notate improvement after updating drivers per Fazer Gynoid...
* [12:30] XL hudson: Auto Responder:--->: Hello I am not really here right now. Please send me an IM and I will respond when I get back.
* Thanks XL
* [12:30] Alexa Linden: https://jira.secondlife.com/browse/VWR-7109
* [12:31] Aimee Trescothick: I think the patch on this one is incomplete, there's another class member that's not initialized
* [12:31] Prospero Linden: add that comment please?
* [12:32] Aimee Trescothick: I have a revised patch that I'll post once I've tested it after the meeting
* [12:32] Kona Linden: Thanks AImee!
* [12:32] Alexa Linden: I can mark with a triaged date and wait for a new one?
* [12:32] Aimee Trescothick: :)
* [12:32] Alexa Linden: thanks Aimee
* [12:32] Aimee Trescothick: yep
* [12:32] Alexa Linden: https://jira.secondlife.com/browse/VWR-11434
* [12:32] Moon Metty: i reproed that on all prims except spheres
* [12:32] Squirrel Wood: Ta!
* [12:33] Alexa Linden: can you add your comments/findings?
* [12:33] Moon Metty: yes, i will
* [12:33] Alexa Linden: thanks Moon :)
* [12:33] Squirrel Wood: rc5 does it
* [12:33] Squirrel Wood: as a note
* [12:34] Alexa Linden: Kona, Import to VWR?
* [12:34] Kona Linden: yeah, I think so
* [12:34] Alexa Linden: k
* [12:34] Kona Linden: whatta pain for builders
* [12:34] Alexa Linden: https://jira.secondlife.com/browse/SVC-1254
* [12:34] Bridie Linden: sorry, was last one new to 1.22?
* [12:34] Alexa Linden: this is as old as I can remember :p
* [12:35] Prospero Linden: woahs at SVC-1254
* [12:35] Gellan Glenelg: I think so, bridie
* [12:35] Prospero Linden: server versino 1.18
* [12:35] Alexa Linden: 1.18.6 Server
* [12:35] Prospero Linden: Is this more than "region crossings suck", or is this a specific bug?
* [12:35] Alexa Linden: this has to be some kind of repeat
* [12:35] Gellan Glenelg: NMI / Is this still an issue?
* [12:35] Phillip Vought: this should be improved with the new network
* [12:35] Alexa Linden: this can be after TPing
* [12:35] Kona Linden: gah, ATI 9600
* [12:36] Alexa Linden: from sitting on an object
* [12:36] Kona Linden: we're not supporting those cards anymore as I understand it...
* [12:36] Kona Linden: neither is ATI for that matter
* [12:36] Prospero Linden: Phillip : marginally, anyway. But if you cross a region and have to serialize a whole bunch of junk, it make server crossing bad
* [12:36] Prospero Linden: Kona : video card shouldn't matter for this issue though; region crossing sadness is server-side
* [12:36] Alexa Linden: ya, I'll mark as NMI and ask the usual questions
* [12:36] Phillip Vought: Prospero.. I know.. your talking to someone with an obscene ARC :)
* [12:36] Gordon Wendt: Prospero, if it corrects himself then it's just region comms lag which is usual, if he's stuck stuck there until relog which is what he says then that looks like a more serious issue
* [12:37] Harleen Gretzky: and this is vehucle region crossing also
* [12:37] Gordon Wendt: Alexa, hey don't know that, 0.0.0 is peaceful after tping
* [12:37] Alexa Linden: yes
* [12:37] Gordon Wendt: err don't knock that
* [12:37] Alexa Linden: lol
* [12:37] Alexa Linden: I still find myself at 0,0,0 after random tps
* [12:37] Phillip Vought: if this was a huge issue the sailing groups would be having a fit
* [12:38] Gordon Wendt: wait for more votes?
* [12:38] Squirrel Wood: you can also find yourself at 0,0,0 sometimes when you sit down
* [12:38] Gellan Glenelg: after a year??
* [12:38] Alexa Linden: I'll mark with triaged
* [12:38] Alexa Linden: ask the normal questions
* [12:38] Prospero Linden: Yeah, this is ancient
* [12:38] Alexa Linden: and see if I can link to a dup
* [12:38] Alexa Linden: which we know is out there somewhere :P
* [12:38] Kona Linden: Prospero, that's true, but a sucky old graphic card would definitely make region crossing at the very least "appear" worse in performance
* [12:38] Gordon Wendt: Squirrel, sitting down, teleporting, moving, setting a prim that you're sitting on to physical.....
* [12:39] Moon Metty: when you sit down you also end up at double coordinates, sometimes
* [12:39] Prospero Linden: Moon : I've seen that happen when the viewer is on a connectino with a lot of packet loss
* [12:39] Alexa Linden: https://jira.secondlife.com/browse/VWR-6947
* [12:39] Moon Metty: yes Prospero :)
* [12:39] Aimee Trescothick: can't repro
* [12:39] Prospero Linden: VWR-6947 : that's reported for a deprecated viewer (1.19), and when I last tried it on my mac with 1.21 or 1.22, there was no problem
* [12:39] Prospero Linden: yeah, can't repro
* [12:39] Aimee Trescothick: works fine on my Mac
* [12:40] Alexa Linden: try with latest RC comment?
* [12:40] Aimee Trescothick: and worked fine in 1.19.1.4 lol
* [12:40] Kona Linden: yep
* [12:40] Alexa Linden: lol
* [12:40] Alexa Linden: kk
* [12:40] Alexa Linden: https://jira.secondlife.com/browse/VWR-3364
* [12:40] Alexa Linden: ouch
* [12:40] Alexa Linden: oldieville
* [12:41] Kona Linden: yep
* [12:41] Prospero Linden: doesn't undersatnd why this is a bug
* [12:41] Gellan Glenelg: bug or feature request?
* [12:41] Kona Linden: fr
* [12:41] Aimee Trescothick: and it is a feature request
* [12:41] Alexa Linden: fr
* [12:41] Phillip Vought: well I'd like to see whats there work before its changed :)
* [12:42] Phillip Vought: agent updates/sec has been busted forever
* [12:42] Phillip Vought: and it plain doesnt work on voids
* [12:42] Alexa Linden: do we agree that it should be a FR?
* [12:42] Prospero Linden: yes
* [12:42] Phillip Vought: ya
* [12:43] Kona Linden: yep
* [12:43] Harleen Gretzky: yes
* [12:43] Alexa Linden: ok, I will move it
* [12:43] Gordon Wendt: https://jira.secondlife.com/browse/VWR-3363 is the next one on the list and is another statistics window
* [12:43] Harleen Gretzky: same OP
* [12:43] Prospero Linden: Is this still true?
* [12:43] Prospero Linden: Reported for an ancient viewer
* [12:43] Gellan Glenelg: old, and doesn't repro on 1.22.6
* [12:43] Alexa Linden: the 2nd one Gellan?
* [12:43] Gellan Glenelg: 3363
* [12:44] Alexa Linden: so that can be resolved - can't repro
* [12:44] Moon Metty: i can see it update
* [12:44] Alexa Linden: ?
* [12:44] Kona Linden: can't repro, NMI
* [12:44] Harleen Gretzky: Updates for me also on 1.21.6
* [12:44] Phillip Vought: works for me on RC5
* [12:44] Gellan Glenelg: correct - can't repro on latest viewer - so it either was never a bug, or got fixed already
* [12:45] Kona Linden: yep
* [12:45] Alexa Linden: ok so 3364 is a FR and 3363 is can't repro
* [12:45] Gellan Glenelg: yep
* [12:45] Alexa Linden: thanks :)
* [12:45] Alexa Linden: https://jira.secondlife.com/browse/VWR-7721
* [12:45] Alexa Linden: old
* [12:45] Gordon Wendt: dupe?
* [12:45] Kona Linden: yep
* [12:45] Alexa Linden: and a repeat
* [12:46] Gordon Wendt: dupe of that one about randomly falling through floors that we keep seeing but can never get a solid repro for
* [12:46] Alexa Linden: I'll take care of that one
* [12:46] Ellla McMahon: is the same too ?
* [12:46] Alexa Linden: ya... this was the prim vs - mega prim questions
* [12:46] Kona Linden: ahhh
* [12:47] Alexa Linden: ya and that's a dup too
* [12:47] Alexa Linden: I'll tie all of these together
* [12:47] Alexa Linden: https://jira.secondlife.com/browse/VWR-7090
* [12:47] Aimee Trescothick: *votes*
* [12:48] Alexa Linden: I do agree that's it's very helpful to new residents
* [12:48] Moon Metty: yes, that's true Alexa
* [12:48] Gordon Wendt: I am so f**** sick and tired of people saying it's a bug because it's "illogical"
* [12:48] Moon Metty: i know how to turn them off
* [12:49] Gordon Wendt: it's a feature request
* [12:49] Gordon Wendt: but I do agree that they should default to on
* [12:49] Kona Linden: yep
* [12:49] Alexa Linden: ya, I will more to FR
* [12:49] Kona Linden: +1
* [12:49] Gellan Glenelg: I agree they should default to on, but not so sure about "FULL" (tips on all objects)
* [12:49] Alexa Linden: and I do think this is worth importing as for the resident experience part
* [12:50] Kona Linden: +1
* [12:50] Alexa Linden: since the whole popping your window open with transactions is a default on
* [12:50] Alexa Linden: helping them find things they just purchased
* [12:50] Alexa Linden: and easily turned off
* [12:51] Moon Metty: yup
* [12:51] Alexa Linden: https://jira.secondlife.com/browse/VWR-3318
* [12:51] Gordon Wendt: FR
* [12:51] Alexa Linden: Linden trees move too fast in wind on faster computer
* [12:51] Alexa Linden: lol
* [12:51] Kona Linden: hehehe
* [12:51] Moon Metty: :)
* [12:51] Alexa Linden: slow down!!!
* [12:51] Kona Linden: and INDOORS too
* [12:51] Gordon Wendt: change priority to small and change to FR?
* [12:51] Kona Linden: lol
* [12:51] Moon Metty: do they burn faster too?
* [12:51] Alexa Linden: with no wind!!
* [12:51] Alexa Linden: ya, FR it is
* [12:51] Aimee Trescothick: it's cos faster computers have bigger fans
* [12:51] Kona Linden: yep
* [12:51] Alexa Linden: ahhhh now see
* [12:52] Alexa Linden: that makes sense ;)
* [12:52] Kona Linden: bigger dust bunnies in the computer
* [12:52] Alexa Linden: https://jira.secondlife.com/browse/SVC-1381
* [12:52] Alexa Linden: NMI
* [12:52] Alexa Linden: no response to my old question
* [12:53] Kona Linden: yep
* [12:53] Kona Linden: pass
* [12:53] Kona Linden: lol
* [12:53] Alexa Linden: https://jira.secondlife.com/browse/SVC-1212
* [12:53] Aimee Trescothick: suggests everyone tries to repro so I can take a picture lol
* [12:53] Alexa Linden: ditto again
* [12:53] Gordon Wendt: contact support?
* [12:53] Alexa Linden: https://jira.secondlife.com/browse/VWR-5889
* [12:54] Phillip Vought: interestingly dataserver issues can cause this
* [12:54] Phillip Vought: had the same problem on my sim.. troubleshot it and found that there was a script with a blocking lock on my AV key
* [12:54] Gordon Wendt: would that be qeued in the sim or higher up?
* [12:54] Gordon Wendt: queued rather
* [12:55] Alexa Linden: are you talking about 5889?
* [12:55] Bridie Linden: afk
* [12:55] Gordon Wendt: yes
* [12:55] Alexa Linden: k
* [12:55] Phillip Vought: i was talking to 1212
* [12:55] Alexa Linden: ok
* [12:56] Gordon Wendt: damn, I have to go to get to work on time, see you all later
* [12:56] Alexa Linden: Bye Gordon and thanks!
* [12:56] Moon Metty: bye Gordon
* [12:56] Alexa Linden: so back to 5889
* [12:56] Alexa Linden: https://jira.secondlife.com/browse/VWR-5889
* [12:56] Alexa Linden: ask if it's still a proble,?
* [12:56] Kona Linden: bye Gordon
* [12:56] Harleen Gretzky: This was fixed a while ago wasn't it?
* [12:56] Alexa Linden: ya, I thought so
* [12:57] Harleen Gretzky: It is a dupe also
* [12:57] Alexa Linden: k
* [12:57] Alexa Linden: and last one for the day is....
* [12:57] Alexa Linden: https://jira.secondlife.com/browse/VWR-6417
* [12:57] Aimee Trescothick: hmm, fairly sure that's a dupe
* [12:58] Gellan Glenelg: 1.19 again
* [12:58] Prospero Linden: needs to head out
* [12:58] Alexa Linden: Bye prospero :)
* [12:58] Moon Metty: see you tomorrow Prospero
* [12:58] Alexa Linden: I'll look for a dup and ask if it's still a problem in the mean time
* [12:59] Alexa Linden: and that's it for today!
* [12:59] Phillip Vought: ")
* [12:59] Alexa Linden: thank you all for coming and helping out :)
* [12:59] Phillip Vought: Back to the work they pay me for ;)
* [12:59] Alexa Linden: I'll get these all updated
* [12:59] XLR8RRICK Hudson: thanks for letting me listen in
* [12:59] XLR8RRICK Hudson: Bye
* [12:59] Alexa Linden: LOL Phillip!
* [12:59] Harleen Gretzky: Bye all!
* [12:59] Alexa Linden: you're wecome to join us anytime :)
* [12:59] Alexa Linden: bye all!
* [13:00] Moon Metty: thank you Alexa
* [13:00] XLR8RRICK Hudson: I want to learn how to help
* [13:00] Moon Metty: see you soon
* [13:00] Alexa Linden: this is a great place to start XLR8