Bug triage/2009-02-04/Transcript

* [15:01] Alexa Linden: today we're running from the following agenda
* [15:01] Alexa Linden: https://wiki.secondlife.com/wiki/Bug_triage/Wednesday_Agenda
* [15:01] Ellla McMahon: hello Zen, Bambers :))
* [15:01] Zen Linden: heya!
* [15:02] Alexa Linden: first up we have
* [15:02] Bambers Linden: afternoon
* [15:02] Alexa Linden: https://jira.secondlife.com/browse/VWR-11828
* [15:02] Morgaine Dinova: 'Afternoon ;-)
* [15:03] Alexa Linden: qarl did comment
* [15:03] Cummere Mayo: is still waiting for things to rez......... :-/
* [15:03] Bambers Linden: does anyone experience sculptie load fails?
* [15:03] Alexa Linden: mememe
* [15:03] Bambers Linden: lol Cummere
* [15:03] Cummere Mayo: raises hand
* [15:03] Alexa Linden: did today
* [15:03] Garn Conover: Bambers :)
* [15:04] Gellan Glenelg: I had someone on 1.22.7 complaining that my sculpted attachments never loaded
* [15:04] Bambers Linden: heh heh - import?
* [15:04] Moon Metty: sculpties load for me, but a freshly uploaded one takes some time
* [15:04] Cummere Mayo: is the chair between the awesome bunny and the cool monk free?
* [15:04] Bambers Linden: yes cummere
* [15:04] Bambers Linden: I think
* [15:04] Bambers Linden: unless there's a sculptie on it
* [15:04] Alexa Linden: ok - I'll send to qarl
* [15:04] Bambers Linden: sweet - next up?
* [15:04] Techwolf Lupindo: I have not experence any skulpies failures.
* [15:04] Alexa Linden: https://jira.secondlife.com/browse/VWR-11708
* [15:05] Alexa Linden: cannot create objects here. The owner of this land does not allow it. Use the land tool to see land ownership.
* [15:05] Bambers Linden: Techwolf - maybe it'd be worth adding your environment as a comment to the sculptie bug, see if there's a diff
* [15:05] Moon Metty: oh, i've seen a white persistant highlight
* [15:05] Entering god: mode, level 150
* [15:05] Techwolf Lupindo: Ok.
* [15:05] Moon Metty: i tried it before the meeting, but couldn't see it again
* [15:05] Gellan Glenelg: this repro'd on 1.22.6. I haven't tried on 1.22.7/8
* [15:06] Moon Metty: so it could be 1.26?
* [15:06] Alexa Linden: stays highlighted
* [15:06] Alexa Linden: even after leaving edit mode?
* [15:07] Moon Metty: no, i think it went away after leaving edit mode
* [15:07] Bambers Linden: hmmm, I didn't see that
* [15:07] Gellan Glenelg: ["http://jira.secondlife.com/browse/MISC-2301#]
* [15:07] Gellan Glenelg: oops
* [15:07] Alexa Linden: I've closed the texture picker, but the white highlighting persists, and can only be removed by closing the edit window
* [15:07] Cummere Mayo: hsould disapear as soon as its deselected..
* [15:07] Gellan Glenelg: "white highlighting persists, and can only be removed by closing the edit window.
* [15:07] Alexa Linden: I can repro
* [15:08] Moon Metty: what client Alexa?
* [15:08] Alexa Linden: 1.22.7 for me
* [15:08] Bambers Linden: RC8 the chair I picked from goes white-outlined for .5 second then deselects
* [15:08] Alexa Linden: hmmmm
* [15:09] Bambers Linden: before closing texture window
* [15:09] Alexa Linden: fireplace was my eyedropper target
* [15:09] Bambers Linden: lemme try there
* [15:09] Alexa Linden: no matter what I now click on
* [15:09] Alexa Linden: fireplace is still white and highlighted
* [15:09] Moon Metty: i'm on Second Life 1.22.8 (109348) Jan 30 2009 19:41:49 (Second Life Public Nightly) it didn't repro
* [15:10] Alexa Linden: until I exit out
* [15:10] Bambers Linden: I'm on a slightly later build than Moon
* [15:10] Dessie Linden: heya everyone!
* [15:10] Garn Conover: hewwo Dessie!
* [15:10] Bambers Linden: Dessie! :)
* [15:10] Morgaine Dinova: Hiya Dessie :-)
* [15:10] Cummere Mayo: well i cant build here so i cant ry the repo on this version..
* [15:10] Ellla McMahon: hello Dessie :)
* [15:11] Moon Metty: hi Dessie
* [15:11] Bambers Linden: what do we think then? It seems to be no repro in RC8 (which comes out soon.)
* [15:11] Cummere Mayo: vote triage it, put it on next weeks agenda
* [15:11] Bambers Linden: ask the reporter if it repros in the new RC8, and import if yes?
* [15:11] Cummere Mayo: if it still doesnt repo tag it fixed.
* [15:11] Alexa Linden: do we have a target date?
* [15:11] Dessie Linden: what pjira are we talking about?
* [15:11] Alexa Linden: and I can add triaged date to this
* [15:11] Gellan Glenelg: https://jira.secondlife.com/browse/VWR-11708
* [15:11] Dessie Linden: target for RC8?
* [15:12] Dessie Linden: thx
* [15:12] Alexa Linden: will do
* [15:12] Bambers Linden: ok alexa
* [15:12] Alexa Linden: next is https://jira.secondlife.com/browse/VWR-11806
* [15:12] Gellan Glenelg: RC8 isn't out yet
* [15:12] Gellan Glenelg: PN is 1.22.8
* [15:12] Bambers Linden: PN, RC....
* [15:13] Bambers Linden: :~|
* [15:13] Gellan Glenelg: my main point being that OP won't have access to 1.22.8
* [15:13] Alexa Linden: good point and ty
* [15:13] Alexa Linden: import for us to text with it?
* [15:13] Alexa Linden: test*
* [15:13] Cummere Mayo: sure
* [15:13] Bambers Linden: ok
* [15:13] Alexa Linden: done
* [15:13] Alexa Linden: on to https://jira.secondlife.com/browse/VWR-11806
* [15:14] Cummere Mayo: cant test i dont have a mac
* [15:14] Zen Linden: a lot of peeps in the lab have this machine. I hadn't seen any frame rate drops recently
* [15:15] Dessie Linden: as do I, and I can't repro it
* [15:15] Bambers Linden: likewise here
* [15:15] Bambers Linden: but of course I work in the same place as you...
* [15:15] Garn Conover: heh
* [15:15] Dessie Linden: :o) wise-guy
* [15:15] Alexa Linden: can't repro?
* [15:15] Garn Conover: spitball range?
* [15:15] Morgaine Dinova: lol
* [15:15] Alexa Linden: lol
* [15:16] Techwolf Lupindo: smiles
* [15:16] Cummere Mayo: have them check their network settings and send em to support
* [15:17] Bambers Linden: Yeah, could be spotty wireless
* [15:17] Alexa Linden: this next one has a comment from ramzi - https://jira.secondlife.com/browse/VWR-10749
* [15:17] Zen Linden: Or overheating of some form
* [15:17] Cummere Mayo: wireless, could be misconfigured modem
* [15:17] Alexa Linden: ya, bambers my thought too
* [15:17] Cummere Mayo: could be the weather if they have a cable or dsl
* [15:17] Morgaine Dinova: Or the RDF wore off.
* [15:18] Alexa Linden: Linden Lab does list a screen resolution of 1024x768 as a minimum for using Second Life successfully-- for that reason I have to lower the priority at which we will be able to investigate this bug:
* http://secondlife.com/support/sysreqs.php
* [15:18] Alexa Linden: so with that in mind
* [15:18] Bambers Linden: we do allow the option of 800 x 600
* [15:18] Alexa Linden: would this be expected behavior?
* [15:18] Cummere Mayo: with that in mind... its still not expected
* [15:18] Bambers Linden: and I'm beachballing...
* [15:19] Cummere Mayo: im gonna try and repo this right now
* [15:19] Zen Linden: just set my window to 800x600 on my mac
* [15:19] Zen Linden: logged in fine
* [15:19] Gellan Glenelg: is this talking about screen size? or window size?
* [15:19] Bambers Linden: I think there's something amiss here. I'm hanging while resizing to 800x600
* [15:19] Alexa Linden: screen resolution
* [15:21] Gellan Glenelg: so, you can use an 800x600 window on a 1024x768 resolution screen, but not on an 800x600 resolution screen? that seems strange
* [15:21] Cummere Mayo: ok im able to log in on that rez but allot of the ui is not responding right
* [15:21] Bambers Linden: hmmm
* [15:22] Bambers Linden: import for further investigation?
* [15:22] Alexa Linden: qa?
* [15:22] Zen Linden: very very low priority
* [15:22] Zen Linden: if you do
* [15:22] Alexa Linden: k
* [15:22] Cummere Mayo: thats my vote and im commenting
* [15:22] Techwolf Lupindo: I know one friend that still uses that resoluction because can't afford to upgrade.
* [15:22] Bambers Linden: yeah, I think there's more argument for removing 800x600 option
* [15:22] Zen Linden: yeah
* [15:22] Alexa Linden: k
* [15:22] Alexa Linden: https://jira.secondlife.com/browse/VWR-11047
* [15:22] Cummere Mayo: and i jsut had to reset my res back for thins to owrk. i think its a confusion of the ui not detecting what youre pressing right
* [15:23] Cummere Mayo: if you remove that resolution youll lose a goodly percentage of users bambers
* [15:23] Morgaine Dinova: Netbooks are starting to get graphics chips able to cope with SL, but their resolution is often low for portability. So it is an issue.
* [15:24] Zen Linden: good point...
* [15:24] Gellan Glenelg: this is probably because they expected 1.21 (release) settings to carry over to RC. They're stored in separate files, so: expected behaviour?
* [15:24] Alexa Linden: a lot of personal settings get wipes with updating to a newer RC
* [15:24] Techwolf Lupindo: Small notebooks don't have high resoluctions so text is still readable.
* [15:24] Bambers Linden: yeah cummere / morgaine
* [15:24] Alexa Linden: ya though there have been FR asking for info to get carried over
* [15:24] Zen Linden: yep, alexa, we have some internal jiras for it. But I don't think it's high on our priority list
* [15:24] Alexa Linden: right
* [15:24] Zen Linden: it will require some refactoring of the feature table
* [15:24] Bambers Linden: yup
* [15:25] Alexa Linden: cna I get an internal to tie this to?
* [15:25] Alexa Linden: can*
* [15:25] Zen Linden: there probably should be an external dupe for it...
* [15:25] Gellan Glenelg: looking for that now
* [15:25] Alexa Linden: k - I'll look afterward
* [15:25] Bambers Linden: k
* [15:25] Alexa Linden: or wait for Gellan to find
* [15:25] Alexa Linden: lol
* [15:25] Moon Metty: hehe
* [15:25] Alexa Linden: in the mean time
* [15:25] Alexa Linden: we have https://jira.secondlife.com/browse/VWR-11254
* [15:26] Garn Conover: already commeted hehe
* [15:26] Moon Metty: yes, i agree
* [15:26] Alexa Linden: as did garn :)
* [15:26] Moon Metty: it works logically
* [15:26] Alexa Linden: expected behavior?
* [15:26] Garn Conover: makes perfect sense to me
* [15:27] Garn Conover: nods
* [15:27] Cummere Mayo: i think its expected
* [15:27] Alexa Linden: ok done
* [15:27] Cummere Mayo: soemtimes it makes it a pain in the ass but yeah
* [15:27] Bambers Linden: you mean set it to one and it lists 0?
* [15:27] Garn Conover: as Gellan says, it would prbly break it all
* [15:27] Alexa Linden: https://jira.secondlife.com/browse/VWR-11386
* [15:27] Bambers Linden: heh
* [15:29] Bambers Linden: any thoughts for this one?
* [15:29] Alexa Linden: it's all geek to me :\
* [15:29] Garn Conover: love the comment Cummere
* [15:29] Cummere Mayo: lol
* [15:29] Techwolf Lupindo: Only that I get crashes that hang on crashlogger, no crashlogger, or crashlogger ask to send.
* [15:30] Cummere Mayo: glad i could amuse garn :)
* [15:30] Moon Metty: "This is very random but consistent" o_O
* [15:30] Alexa Linden: lol
* [15:30] Alexa Linden: jumbo shrimp
* [15:30] Alexa Linden: :P
* [15:31] Moon Metty: lol
* [15:31] Dessie Linden: lol
* [15:31] Bambers Linden: well, I know most of these issues are low votes, but with consistently random failure and 1 vote...
* [15:31] Morgaine Dinova: Actually .... I'm getting that right now!
* [15:31] Zen Linden: hehe. yeah, that stack trace really isn't enough to go on
* [15:31] Morgaine Dinova: But not in any way that is relevent here .... it's in the Imprudence viewer ;-)))
* [15:31] Alexa Linden: what if anything can we ask for?
* [15:31] Ellla McMahon: is it a graphics driver issue ? I don;t know Linux
* [15:31] Bambers Linden: is there a meta task it can be linked to?
* [15:31] Techwolf Lupindo: I would like the crashlogger to be seperate from the secondlife bin. It interfeers with core dumps for gdb.
* [15:31] Moon Metty: bonsai sequoya?
* [15:32] Bambers Linden: lol Moon
* [15:32] Alexa Linden: :P
* [15:32] Cummere Mayo: ok i think what he means by random but consistant is that it doesnt happen all the time, but its a rather consistant log format to that crash
* [15:33] Alexa Linden: suggested action on this one?
* [15:33] Alexa Linden: or questions to ask?
* [15:33] Dessie Linden: do we want to wait until there's more to go on?
* [15:33] Alexa Linden: I can add the triaged date
* [15:33] Morgaine Dinova: Exactly what I'm seeing .... it happens on idling, randomly. But I can't really link Imprudence to this.
* [15:33] Cummere Mayo: vote import low priority to qa
* [15:33] Garn Conover: heh
* [15:33] Cummere Mayo: and i get it on the pn
* [15:33] Zen Linden: i don't think qa is going to repro it
* [15:33] Cummere Mayo: i dont even have imprutance
* [15:33] Alexa Linden: me neither
* [15:34] Garn Conover: does
* [15:34] Zen Linden: i think it's likely due to memory bloat from gl calls
* [15:34] Morgaine Dinova: Yeah, not relevant. But surprised me to see the symptom in Jira
* [15:34] Zen Linden: and is something
* [15:34] Zen Linden: will be dealing with in future quarters
* [15:34] Bambers Linden: Morgaine, do you have any logs from it?
* [15:34] Zen Linden: (this one included)
* [15:35] Cummere Mayo: i'll try and snag a log next time i get that crash
* [15:35] Morgaine Dinova: I think I may have logged it on Impru forum, looking
* [15:35] Bambers Linden: triage date, more info (logs, etc) and link it to a meta task for un-crash-reported crashes (if such a thing exists)
* [15:35] Bambers Linden: (linking optional I suppose)
* [15:35] Alexa Linden: will do
* [15:36] Morgaine Dinova: 
* [15:36] Alexa Linden: https://jira.secondlife.com/browse/VWR-11483
* [15:36] Morgaine Dinova: Third code box down has the stack log
* [15:36] Morgaine Dinova: But frankly, it's a bad precendent to in any way be looking at a third party viewer log
* [15:36] Cummere Mayo: thats why ill send mine next time. im not on a third party
* [15:37] Cummere Mayo: :-/
* [15:37] Morgaine Dinova: kk
* [15:37] Alexa Linden: on
* [15:37] Alexa Linden: https://jira.secondlife.com/browse/VWR-11483
* [15:38] Alexa Linden: I wonder if she trying resetting or recompiling scripts?
* [15:38] Bambers Linden: my thought too
* [15:38] Cummere Mayo: i think she did. i think thats what she was trying to say
* [15:39] Alexa Linden: it does not change the volume until be taken and rezzed again.
* [15:39] Alexa Linden: well that would reset it
* [15:39] Object: Hello,: Avatar!
* [15:39] Alexa Linden: by the action of taking and placing back out
* [15:39] Cummere Mayo: It does not really reset the script"
* [15:39] Dessie Linden: well she does say "level value on the script"
* [15:39] Gellan Glenelg: I'd ask for more details - including the script(s) being used (llSoundLoop doesn't exist - tho llLoopSound does)
* [15:39] Garn Conover: lol
* [15:40] Bambers Linden: yeah, an example for a repro would help
* [15:40] Cummere Mayo: im seeing if they are online
* [15:40] Alexa Linden: agreed
* [15:40] Gellan Glenelg: more importantly, and they using an llStopSound before "changing volume"?
* [15:41] Cummere Mayo: their on and i jsut pinged them
* [15:41] Cummere Mayo: *they're
* [15:41] Gellan Glenelg: are they re-calling llLoopSound? or using llAdjustSoundVolume?
* [15:41] Alexa Linden: ok please have them update the jira with the info
* [15:42] Alexa Linden: so we have it in writing
* [15:42] Alexa Linden: and tied to the issue
* [15:42] Bambers Linden: yeah
* [15:42] Alexa Linden: in the mean time, we can look at the last issue
* [15:42] Alexa Linden: https://jira.secondlife.com/browse/VWR-11491
* [15:43] Bambers Linden: interesting use case
* [15:43] Alexa Linden: I know I can't repro
* [15:43] Alexa Linden: but I'm not on a mac
* [15:43] Cummere Mayo: i can't consistantly repo
* [15:43] Cummere Mayo: but im also not on a mac
* [15:43] Moon Metty: could that be the baking of textures?
* [15:43] Bambers Linden: my mac appears to be dead in the water atm
* [15:43] Bambers Linden: :(
* [15:44] Dessie Linden: must not be a macbook pro... bwaaaahahahahaha!
* [15:44] Bambers Linden: lol
* [15:44] Bambers Linden: it's an iMac
* [15:44] Techwolf Lupindo: lol
* [15:44] Dessie Linden: oh, ahem... was that my "outside voice"?
* [15:44] Garn Conover: heh
* [15:44] Connecting to: in-world Voice Chat...
* [15:44] Connected undefined: 
* [15:45] Dessie Linden: feels sorry for bambers' iMac
* [15:45] Bambers Linden: doesn't
* [15:45] Morgaine Dinova: Is FMOD eventually disappearing on all platforms, not just Linux?
* [15:45] Cummere Mayo: feels sorry for any mac right now... especially with the gcfmac virus thats out
* [15:45] Dessie Linden: :o)
* [15:46] Dessie Linden: :-0
* [15:46] Garn Conover: bug ppl :P
* [15:47] Bambers Linden: :)
* [15:47] Alexa Linden: so any comments or actions for this one?
* [15:47] Alexa Linden: lol
* [15:47] Cummere Mayo: ok well i havent goten any response from cocas but asked them to leave that info for us
* [15:47] Garn Conover: got quiet hehe
* [15:47] Bambers Linden: cool
* [15:47] Cummere Mayo: and as i said i am on pc and cannot consistantly repo that
* [15:48] Bambers Linden: we're messing with audio streams
* [15:48] Cummere Mayo: if you want i can comment i very very occasionally have it happen on pc
* [15:48] Bambers Linden: HAAAA!
* [15:48] Alexa Linden: I can put a different stream with a larger listener load on
* [15:48] Alexa Linden: one sec
* [15:48] Bambers Linden: "Enable streaming audio".....
* [15:48] Bambers Linden: clicks yes...
* [15:48] Alexa Linden: LOL
* [15:49] Alexa Linden: newb
* [15:49] Bambers Linden: yes, I am a professional
* [15:49] Bambers Linden: a professional newb
* [15:49] Bambers Linden: :P
* [15:49] Alexa Linden: :D
* [15:49] Cummere Mayo: looks to bambers and alexa
* [15:49] Techwolf Lupindo: I get in that mode when I do QA testing bambers. :-)
* [15:49] Alexa Linden: so you can hear it now?
* [15:49] Bambers Linden: yes Alexa
* [15:50] Alexa Linden: now try changing your appearance?
* [15:50] Bambers Linden: :) I'm glad I'm not alone Techwolf :)
* [15:50] Gellan Glenelg: now build is enabled: can confirm that https://jira.secondlife.com/browse/VWR-11708 seems to be fixed on 1.22.8
* [15:50] Moon Metty: my sound didn't stutter one bit
* [15:50] Bambers Linden: I could not repro - experienced no stuttering or anything
* [15:50] Cummere Mayo: i only get it on pcin palces with a high lag and other sim issues
* [15:50] Alexa Linden: anyone on a mac?
* [15:50] Techwolf Lupindo: My system is too powerfull to repo that.
* [15:50] Garn Conover: tickles 'Lexa
* [15:50] Moon Metty: cool Gellan
* [15:51] Alexa Linden: ooph!
* [15:51] Alexa Linden: falls over laughing
* [15:51] Morgaine Dinova: No stutter on old single-core Athlon64.
* [15:51] Alexa Linden: ok - so Can't repro?
* [15:52] Bambers Linden: Garn - any stuttering for you?
* [15:52] Zen Linden: anyone on a ppc?
* [15:52] Bambers Linden: nope
* [15:52] Bambers Linden: Oh
* [15:52] Cummere Mayo: i suggest trying a memory upgrade or upping the macs equivelant of vpf
* [15:52] Garn Conover: no but im on IMP like Morgaine
* [15:52] Saijanai Kuhn: mine died in the last 15 minutes of last year :-/
* [15:52] Cummere Mayo: see if that fixes it
* [15:52] Bambers Linden: a good time to go, Saijanai
* [15:52] Morgaine Dinova: lol
* [15:52] Dessie Linden: I have an older mac at home and can try it later
* [15:52] Alexa Linden: thanks Dessie
* [15:53] Garn Conover: dont poof on me 'Lexa :P
* [15:53] Dessie Linden: np, Alexa!
* [15:53] Alexa Linden: I can also mark Last Triaged and see if we get anyone else?
* [15:53] Alexa Linden: garn, your issue is being looked at
* [15:53] Alexa Linden: rob commented on it after the comments were posted
* [15:53] Bambers Linden: which OS is darwin 8?
* [15:53] Bambers Linden: Tiger?
* [15:53] Zen Linden: yup
* [15:53] Alexa Linden: and we're looking at it
* [15:53] Zen Linden: 10.4
* [15:53] Garn Conover: 'Lexa Rob didn't do anything
* [15:54] Garn Conover: he jsut said make sure it gets added to triage
* [15:54] Cummere Mayo: >.>
* [15:54] Alexa Linden: and it is imported and we are looking at it
* [15:54] Garn Conover: ok
* [15:54] Alexa Linden: I checked the action and comment dates
* [15:54] Garn Conover: :) cuz IMP has it fixed now because of Zi's comment so just wanted to make sure they were aware that was the fix
* [15:55] Alexa Linden: yup :)
* [15:55] Alexa Linden: so that's the last issue for today