Bug triage/2008-10-13/Transcript

* [12:02] Alexa Linden: is today's triage nya
* [12:02] Alexa Linden: barely :((
* [12:02] Nya Linden: heh. it's good you remind me.
* [12:02] Multi Gadget: v1.54.2: Aimee Trescothick
* [12:02] Nya Linden: I guess we'll start at the beginning.. with: https://jira.secondlife.com/browse/VWR-3015
* [12:03] Gellan Glenelg: I don't think the recent comments (from nicky and zenwarrior) relate to the same issue. "There were no error messages such as "attachment pending."" - just an object failing to rez at a time when there were asset issues
* [12:03] Gellan Glenelg: And the original issue is OLD (1.18)
* [12:03] Alexa Linden: agree on both points Gellan
* [12:04] Alexa Linden: Needs more info? for the original bug?
* [12:04] Alexa Linden: Ellla directed the last 2 posts in the proper direction
* [12:05] Multi Gadget: v1.54.2: Ego Bates
* [12:05] Entered chat: range: Ego Bates
* [12:05] Nya Linden: sounds right to me.
* [12:05] Multi Gadget: v1.54.2: Squirrel Wood
* [12:05] Alexa Linden: Hi Squirrel and Ego
* [12:05] Ego Bates: Ahoy
* [12:06] Squirrel Wood: hiii
* [12:06] Aimee Trescothick: lo
* [12:06] Ego Bates: Wasn't exactly sure if I was allowed to be here. =P
* [12:06] Nya Linden: welcome Ego - we're having a triage to go through issues.
* [12:06] Nya Linden: you are welcome to join us.
* [12:06] Nya Linden: are we ready to go to the next one?
* [12:07] Bridie Linden: nods
* [12:07] Alexa Linden: https://jira.secondlife.com/browse/SVC-3197
* [12:07] Alexa Linden: I was unable to duplicate this
* [12:07] Bridie Linden: I think we can resolve
* [12:07] Gellan Glenelg: there were issues on 10/08
* [12:07] Alexa Linden: kk
* [12:07] Bridie Linden: Fixed now, I believe
* [12:08] Alexa Linden: https://jira.secondlife.com/browse/MISC-1422
* [12:08] Nya Linden: this seems like a dup
* [12:09] Alexa Linden: well it can be a matter of the emails getting caught in spalm filters
* [12:09] Alexa Linden: and ya, I think this is a dup
* [12:09] Alexa Linden: spam*
* [12:09] Ego Bates: Or maybe the smtp protocol decides to act up? I know my MX never works right =/
* [12:09] Gellan Glenelg: or simply people giving false emails 6 months ago when they signed up?
* [12:09] Alexa Linden: all possible
* [12:09] Chaos Mohr: perhaps, however I had an account suspended that I didn't recieve the email until a good 24 hours AFTER I had had it reinstated
* [12:09] Alexa Linden: I will tie this to it's dup later
* [12:10] Alexa Linden: https://jira.secondlife.com/browse/VWR-9358
* [12:10] Nya Linden: Chaos - there are a few emails sent - once when it's suspended, once when a ticket has been put in, once when the ticket is resolved. Which email did you get...?
* [12:10] Nya Linden: (there may even be a few more emails than that..)
* [12:11] Alexa Linden: there are Nya
* [12:11] Chaos Mohr: the suspended one, I thought it had gotten suspended a second time, but it was the original one
* [12:11] Nya Linden: odd.. good to know. Thanks Chaos.
* [12:11] Alexa Linden: and here it is!
* [12:11] Gellan Glenelg: Q seemed to think this was the same issue as https://jira.secondlife.com/browse/VWR-7957 , but I believe we're trying to keep 177/178 drivers separate...
* [12:12] Alexa Linden: the biggie that Ellla and Gellen worked really hard gathering
* [12:12] Gellan Glenelg: should we ask bigpapi to decide if it's a dupe?
* [12:12] Ellla McMahon: with this issue would it be worth a MoTD notice on log in ?
* [12:14] Alexa Linden: ya, I'll ping Bigpapi on this one and see how he wants to handle it
* [12:14] Nya Linden: is still reading
* [12:14] Alexa Linden: either import
* [12:14] Alexa Linden: tie to the others, etc
* [12:15] Nya Linden: I think it's worth asking bigpapi about it first and see what the status is.
* [12:15] Nya Linden: then mark dup or import, as he suggests.
* [12:15] Multi Gadget: v1.54.2: Harleen Gretzky
* [12:15] Entered chat: range: Harleen Gretzky
* [12:15] Gellan Glenelg: +1
* [12:15] Chaos Mohr: always keep previous nVidia driver installation files ;)
* [12:16] Nya Linden: heh.. I should have +1'd you, Gellan.
* [12:16] Gellan Glenelg: or just press the revert button :)
* [12:16] Alexa Linden: lol
* [12:16] Alexa Linden: next up is https://jira.secondlife.com/browse/VWR-8261
* [12:16] Gellan Glenelg: same again - it's related to nvidia drivers; might be a dupe; I can't make that decision
* [12:17] Alexa Linden: I wonder how this relates the VWR-7957
* [12:17] Alexa Linden: the whole boots become leg texture issue
* [12:17] Chaos Mohr: we tested this the other day didn't we Ella?
* [12:17] Gellan Glenelg: well, it might just be they're wearing WHITE socks on this one
* [12:17] Alexa Linden: Hi Harleen :D
* [12:18] Nya Linden: hey Harleen.
* [12:18] Harleen Gretzky: Hi all
* [12:18] Nya Linden: seems like another one to ask bigpapi about.
* [12:18] Ellla McMahon: we tested Q suggestion .. (can;t remember exactly what it was !! :)) ) but it didn;t work :( The workaround suggested works well and with the 179 beta drivers too, if anyoen uses those
* [12:19] Alexa Linden: ok - I'll flag this for bigpapi too
* [12:19] Alexa Linden: https://jira.secondlife.com/browse/VWR-6116
* [12:20] Gellan Glenelg: smells like a dupe from a LONG time ago
* [12:20] Alexa Linden: I love videos
* [12:21] Gellan Glenelg: I wonder if the has other (facelight?) lights
* [12:22] Squirrel Wood: likely
* [12:22] Alexa Linden: you mean if she's wearing them and that counteracts it?
* [12:22] Nya Linden: yeah.. this is really familiar. I seem to recall something about this back in may?
* [12:22] Alexa Linden: ya, we've had a couple
* [12:23] Alexa Linden: I can ask her about the facelights
* [12:23] Alexa Linden: I'll get some more info on this
* [12:24] Multi Gadget: v1.54.2: Joeseph Albanese
* [12:24] Nya Linden: I doubt it's face lights, as the repro is just done with different viewers, right..?
* [12:24] Entered chat: range: Joeseph Albanese
* [12:24] Nya Linden: I feel like maybe we had an explanation from this by runitai a while back.
* [12:24] Alexa Linden: can you see if you can find that Mya?
* [12:24] Alexa Linden: Nya*
* [12:24] Gellan Glenelg: ahh - I was remembering https://jira.secondlife.com/browse/VWR-7888 - already marked dupe
* [12:25] Gellan Glenelg: both on ATI cards
* [12:25] Joeseph Albanese: Did I hear face light? I found a new one.
* [12:25] Gellan Glenelg: (I can't repro - on nvidia
* [12:25] Alexa Linden: Hi Joeseph :D
* [12:25] Nya Linden: was looking Alexa, but it may be worth just importing and asking runitai about it. I'm not finding anything atm.
* [12:25] Multi Gadget: v1.54.2: Squirrel Wood
* [12:25] Entered chat: range: Squirrel Wood
* [12:25] Bridie Linden: nods
* [12:26] Alexa Linden: ok - will do
* [12:26] Gellan Glenelg: me too :)
* [12:26] Alexa Linden: next is https://jira.secondlife.com/browse/VWR-9352
* [12:26] Gellan Glenelg: this is ANNOYING.. and has a patch
* [12:27] Alexa Linden: good to import Bridie?
* [12:27] Alexa Linden: Viewer?
* [12:28] Gellan Glenelg: i think so
* [12:28] Nya Linden: yeah.. I think so.
* [12:28] Alexa Linden: will do :)
* [12:28] Alexa Linden: https://jira.secondlife.com/browse/SVC-229
* [12:29] Squirrel Wood: email into world sometimes can take hours to arrive
* [12:29] Joeseph Albanese: Sometimes somethign expires too and it gets bounced
* [12:31] Object: Hello,: Avatar!
* [12:31] Object: Touched.: 
* [12:31] Alexa Linden: what do you want to do with this one?
* [12:31] Nya Linden: lets import to core.
* [12:32] Alexa Linden: k
* [12:32] Alexa Linden: https://jira.secondlife.com/browse/VWR-9441
* [12:32] Alexa Linden: this seems like a Needs More Info
* [12:33] Ellla McMahon: there are a number of these sound/voice issues around, its hard to see a pattern
* [12:33] Gellan Glenelg: SecondLife.log would help
* [12:33] Alexa Linden: and ask if any of this helped resolve their issue
* [12:33] Bridie Linden: Try 1.21?
* [12:33] Alexa Linden: that too
* [12:33] Gellan Glenelg: I've noticed that, if communication with voice server fails COMPLETELY, there are no messages in chat, only in debug
* [12:33] Nya Linden: all of the above.
* [12:34] Alexa Linden: https://jira.secondlife.com/browse/VWR-8557
* [12:35] Nya Linden: hmm.. we've seen this before..
* [12:35] Gellan Glenelg: not really any new info since we last discussed it
* [12:35] Gellan Glenelg: and looks like journey (last comment) also has a 177/178 driver issue
* [12:35] Alexa Linden: Needs more info - I'll ask if with drivers updated and newest RC if it's a problem
* [12:35] Alexa Linden: and Jinx Gellan
* [12:36] Alexa Linden: ya, see if this will end up tieing back to the others
* [12:36] Nya Linden: oooh. nvidia..
* [12:36] Alexa Linden: ayup
* [12:36] Gellan Glenelg: wonders if the "flared pants" is related too
* [12:36] Gellan Glenelg: I get that all the time (on nvidia)
* [12:36] Alexa Linden: hmmm good question
* [12:37] Alexa Linden: but not the other issues?
* [12:37] Alexa Linden: just the pants?
* [12:37] Gellan Glenelg: well, I'm on 176.something
* [12:37] Gellan Glenelg: I get pansts and jaw issues
* [12:37] Gellan Glenelg: both avatar mesh not being rendered sorrectly
* [12:37] Joeseph Albanese: Funny how random it is. I get the pants and the painted hands
* [12:38] Alexa Linden: and now for something different
* [12:38] Alexa Linden: https://jira.secondlife.com/browse/SVC-2697
* [12:38] Alexa Linden: it's not video cards!
* [12:39] Broske Delgado: lol
* [12:39] Gellan Glenelg: that looks enough to repro, to me
* [12:39] [[User:Object [scriptTexture|Object [scriptTexture]]: Display]: Script run-time error
* [12:39] [[User:Object [scriptTexture|Object [scriptTexture]]: Display]: Math Error
* [12:40] Ego Bates: D'oh
* [12:41] Multi Gadget: v1.54.2: Ellla McMahon
* [12:41] Entered chat: range: Ellla McMahon
* [12:41] Alexa Linden: import Bridie?
* [12:42] Bridie Linden: i think so
* [12:42] Nya Linden: I vote import.
* [12:42] Alexa Linden: kk
* [12:42] Alexa Linden: next one is already done
* [12:43] Alexa Linden: and now we're in to the oldies
* [12:43] Alexa Linden: https://jira.secondlife.com/browse/SVC-1116
* [12:43] Alexa Linden: these will be fast, so hold on to your hats
* [12:43] Joeseph Albanese: NMI
* [12:43] Alexa Linden: you got it!
* [12:43] Alexa Linden: lol
* [12:43] Gellan Glenelg: still a problem?
* [12:43] Alexa Linden: and then there's https://jira.secondlife.com/browse/SVC-1506
* [12:44] Joeseph Albanese: what region NMI
* [12:44] Alexa Linden: This has happened under 1.18 to 1.19 of the viewer and 1.18 to 1.19 of the server
* [12:45] Multi Gadget: v1.54.2: Garn Conover
* [12:45] Gellan Glenelg: it mentions several regions
* [12:45] Entered chat: range: Garn Conover
* [12:45] Alexa Linden: well first
* [12:45] Alexa Linden: newest RC
* [12:45] Alexa Linden: then we don't support 2 instances
* [12:45] Gellan Glenelg: and if it's SVC... that's a n OLD server version
* [12:47] Alexa Linden: ya, I'll take this one too
* [12:47] Alexa Linden: https://jira.secondlife.com/browse/VWR-4201
* [12:48] Gellan Glenelg: still a problem? lots of changes since jan
* [12:48] Garn Conover: Mrewp Mrewp! ^_^
* [12:48] Alexa Linden: ^^
* [12:48] Alexa Linden: will do Gellan
* [12:48] Alexa Linden: https://jira.secondlife.com/browse/SVC-3196
* [12:48] Alexa Linden: this is rescent
* [12:48] Chaos Mohr: this one I experienced the other day, lost my entire prim av when TP'ing - embarrasing to end up somewhere as a mutant under av
* [12:49] Chaos Mohr: only happened once though
* [12:50] Squirrel Wood: Teleports are likely to fail when you cause lots of data to be transfered.
* [12:50] Harleen Gretzky: Isn't that a diffferent issue, prims detacheing as oppposed tp failing teleports
* [12:50] Squirrel Wood: the more scripts you "wear" in your "many" prims, the more likely the tp will fail
* [12:52] Squirrel Wood: also, the more busy the target sim is...
* [12:52] Alexa Linden: yup
* [12:52] Alexa Linden: malls
* [12:52] Alexa Linden: most of the CoLA sims
* [12:52] Alexa Linden: camping sims
* [12:52] Squirrel Wood: c(r)amping..
* [12:52] Alexa Linden: LOL
* [12:52] Garn Conover: hehe
* [12:52] Joeseph Albanese: lol Money Tree Island
* [12:53] Alexa Linden: yup
* [12:53] Squirrel Wood: money tree island = 105% spam
* [12:53] Alexa Linden: This happens on any sims and on many repeated attempts.
* [12:53] Squirrel Wood: which reminds me...
* [12:53] Alexa Linden: I'd be interested in what makes "too many"
* [12:53] Squirrel Wood: there is currently spam being sent out which pretends to be a security update from M$
* [12:53] Squirrel Wood: *real* spam that is
* [12:54] Alexa Linden: can you send me the details?
* [12:54] Alexa Linden: the how, where, contents, etc?
* [12:54] Alexa Linden: and I'll have someone take a look?
* [12:54] Squirrel Wood: not in sl
* [12:54] Alexa Linden: I'd still like to see it if you can
* [12:55] Alexa Linden: if it's something that a lot of people take for real or click through, we'll end up hearing about it at some time
* [12:55] Alexa Linden: late one for the day
* [12:55] Alexa Linden: https://jira.secondlife.com/browse/WEB-429
* [12:55] Gellan Glenelg: I see a forum post by ConductorX Nieuport: 08-15-2008, so I guess it's fixed
* [12:56] Garn Conover: gave you Garn and the frog heads.
* [12:56] Alexa Linden: the last one or this one?
* [12:56] Gellan Glenelg: 429
* [12:56] Alexa Linden: ahh this one
* [12:57] Alexa Linden: I'll ask if it's still a problem
* [12:57] Nya Linden: that was a quick ending.
* [12:57] Nya Linden: :)
* [12:57] Alexa Linden: and that's it :D
* [12:57] Nya Linden: ty for driving Alexa!
* [12:57] Joeseph Albanese: Have a good day all
* [12:57] Nya Linden: gets out of the car.
* [12:57] Alexa Linden: anytime :P
* [12:57] Alexa Linden: sorry if anyone got car sick
* [12:57] Aimee Trescothick: lol
* [12:57] Garn Conover: my tummy feels funny :(
* [12:57] Harleen Gretzky: take care all :)
* [12:57] Nya Linden: heh..
* [12:58] Nya Linden: see you all next week and thanks again!