Adult Grid Mentors

==Overview==
Once the group structure is in place, the group owner(s) should have minimal interaction with the group.
The group has been designed to run as a self sufficient organisation and each role has a part to play in that organisation.
Whilst the management structure is necessary, each and every member of the group is just as important as anyone else. Any title that a person has is purely a means to identify what the individual does; it does not mean that they are better than anyone else.
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==Introduction==
Adult Grid Mentors (hereafter referred to as AGM) was created to fill a obvious gap for the SecondLife residents that elect to live and play on the adult sims of SL. AGM will be the core group that will lead this exciting initiative and bring much needed mentor support to the adult sims. AGM is an independent group of like minded mentors that are not associated with the Linden Lab Resident Help Network (RHN) initiative that Linden Lab is currently running.
AGM has a plan that is currently being developed, that will benefit, ALL SL residents on the adult Sims.
AGM will never be associated with any other group unless deemed so by its management team.
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===Mission Statement===
AGM has chosen to offer its services to the adult Sims; this is a pioneering effort on the part of AGM and its professional mentors.
By electing to establish this project, AGM will be adding value to the residents that elect to live, work and play on the adult Sims, and it is hoped that this act will add to the retention rate that is often on the Linden Lab agenda.
Given that AGM is leading this rather exciting venture, we fully expect other mentor groups to follow our lead once we have established that it works and is of value to the SL community at large and the adult Sims in particular.
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===Recruitment Policy===
The criterion for joining AGM is slightly more demanding than joining other mentor groups. 
* Prospective AGM Adult mentors must have been in SecondLife for not less than 12 months.
* Must be age verified as we operate in adult rated areas.
* Must be committed to general mentoring principles.
If applicants are successful in being accepted as Apprentice Adult Mentors, they will be invited into the AGM group and be given an Apprentice Mentor Tag.
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===Group Roles===
====Buddy====
AGM Buddy's hold a crucial role in the Adult Mentor training process.
Once an apprentice has been trained in the theory aspects of adult mentoring, the AGM Buddy will take the apprentice and complete the field training aspect of the course.
The field training element comprises of visiting an adult sim of the Buddy's choice, and evaluating the apprentice in real situations of mentoring.
The AGM Buddy has the final say on whether the apprentice graduates to a full Adult Mentor.
====Liaison====
The AGM Liason is the contact between AGM and other Mentor Groups, either RHN or other.
This roles provides that all important bridge between mentor groups, that allows for cross communications.
Will Have send Notice rights
====Librarian====
The role of the AGM Librarian, is to collate and maintain the notecards that are given out to all residents, maintain the community library and ensure that information within each note card is accurate.
This is a full time role and will have officer rights within the AGM group.
Due to the enourmous scope it is likely that two librarians will be appointed, so both will need to work together.
Applicants will be required to be able to write correct grammatical english.
====Linguists====
AGM linguists are people that speak more than one language.
====Trainers====
There will be a AGM Lead Trainer, said person will be responsible for co-ordinating the training for the group. The trainers will report to the Lead Trainer.
The Adult Grid Mentor Trainer(s) is/are responsible for training AGM mentors in a variety of subjects.
All the training has been written or is in the process of being written.
AGM Trainers will have officer rights.
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===Training Requirements===
The Apprentice Mentor Tag will remain in force until such time as the apprentice has attended and passed the Adult Mentor training, which will consist of:
Two theory lessons, the first being training that general mentors have to complete before being accepted as a regular mentor, the second is adult grid specific. When the theory elements have been completed, the apprentice will be dropped in the deep end of an adult sim with an experienced Adult Mentor. 
The Adult Mentor will decide if the apprentice is suitable for graduation to the Adult Mentor Tag.
The apprentice mentor is responsible for seeking out and selecting a full Adult Mentor for this task.
Exisiting mentors will be required to attend the adult specific training. There are no exceptions to this.
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==Group Facilities==
The Adult Grid Mentors will have a home. If we are to have a impact on the adult sims, then we need a permanent base. This base has been established on the adult sims, so age varification is required to access the area.
The facilities will consist of the following:
* Community Library.
* Free items for residents.
* Mentor training area.
* Mentor meeting area.
* Mentor chill-out area.
* AGM club for events
Note All facilites are provided free of charge
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==Group Conduct== 
(Elements taken from the original SL Mentor Program)
===Set The Standard=== 
Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new Residents while also helping more seasoned Residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered. 
Our personal conduct and style sets the standard: 
* We will maintain politeness when faced with argument. 
* We will be as considerate and helpful as we can be in difficult situations. 
* We will give respect to those we help, despite knowing it may not always be returned. 
* We will seek and emphasize the positive in a situation. 
* We will work as a team and help each other solve problems. 
* We will be reliable, committed, and trustworthy. 
* We will participate and share our ideas to improve Second Life. 
* We will keep a sense of humor and volunteer when we know we are in good spirits! 
* We will keep this labor of love fun! 
===Group Chat===
The following behaviour will not be tolerated in group chat:
*Flaming of individuals.
*Disrespect of individuals or groups.
*Linden Lab staff bashing.
*Denegration of individuals or groups based on their political, religious, sexual, ethnic or individual beliefs.
AGM chat is the place to ask mentoring questions, calls for assistance to a defined location (providing a SLURL gets aid to you faster) and light banter between professional colleagues. 
Questions take priority over off-topic conversations. Those in chat should stop conversing and help the questioner. This expidites service and makes for a more timely and professional response to the resident being helped.
AGM chat is not the place to spam unrelated advertising. Such actions will result in the alleged offender being given one warning. If it occurs again, the alleged offender will be ejected from the group - with no form of redress.
From time to time AGM chat will be used to advertise charity related events or cross mentor group events. This has been the case in most mentor groups and it is likely that it will continue in AGM chat. It is expected that such cross group advertising will fall under the responsibility of the group liaisons.
===Perceived Minorities===
From time to time you will come across perceived minorities, such as; 
* People who do not speak English.
* People with real life disabilities that impact on their ability to use SecondLife.
For non-English speaking people you can use a translator, but if you elect to do so, you need to type simple grammatically correct responses that the translator may be able to handle.
The Mentor community at large is a vast SecondLife organisation and there are gateways that may be better equipped to assist non-English speaking residents.
AGM would prefer if you re-directed them to areas where they can get the best help available. Don't just give them the Land Mark, teleport there yourself, and then teleport them to you, that adds personal service.
===Volunteer Awareness ===
Each Volunteer is responsible for reading notices and guidelines.
===Promote and Grow=== 
As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Mentor Volunteer team’s strength and numbers. We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one Resident at a time. 
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==Other Resources==
* Viewer 2 Help - https://wiki.secondlife.com/wiki/Viewer_2_Help
* The Wiki - http://wiki.secondlife.com/wiki/Main_Page
* Second Life Blogs - https://blogs.secondlife.com/index.jspa 
* Community Features - https://blogs.secondlife.com/community/features 
* Volunteer blog - https://blogs.secondlife.com/community/community/volunteers/blog
* Knowledge base - http://wiki.secondlife.com/wiki/Knowledge_Base 
* Second Life Answers - https://blogs.secondlife.com/community/answers 
* Issue tracker - http://wiki.secondlife.com/wiki/Issue_tracker 
* Grid status - http://status.secondlifegrid.net/ 
* System reqs - https://secure-web16.secondlife.com/my/support/system-requirements/
* Downloads - https://secure-web10.secondlife.com/my/support/downloads/