Community Tools User Group/21-April-2011

Category:Community Tools User Group
==Attendees List==
*Amanda Linden (amanda.linden)
*Ann Otoole (ann.otoole)
*ANSI (ansi.soderstrom)
*bob Iwashi (bob.iwashi)
*Lord of Dee (ciaran.laval)
*Cummere Mayo (cummere.mayo)
*Darrius Gothly (darrius.gothly)
*DogWomble Dollinger (dogwomble.dollinger)
*draconis.neurocam (draconis.neurocam)
*Dresden Ceriano (dresden.ceriano)
*Jeremy Linden (jeremy.linden)
*Jetpack Backpack (jetpack.backpack)
*JoeBlak (joeblak)
*Kennylex Luckless (kennylex.luckless)
*Lexie (lexie.linden)
*Liisa Runo (liisa.runo)
*Lisa Fossett (lisa.fossett)
*Madison20 (madison20)
*Mags Indigo (mags.indigo)
*Dave Strider (methias.kira)
*Peewee Musytari (peewee.musytari)
*Quantic2 (quantic2)
*Rand (rand.linden)
*Raymond Linden (raymond.linden)
*Raziel (ievangeline) (raziel.(ievangeline))
*Silvana Grut (silvanaf.demina)
*Thriller Dancer (thriller.dancer)
*Tiamat Bingyi (tiamat.bingyi)
*Torben (torben.trautman)
*Treacle (treacle.darlandes)
*Venus Petrov (venus.petrov)
*Vernes Veranes (vernes.veranes)
*Youri Ashton (youri.ashton)
*Zara Bade (zara.bade)
==Transcript for Thursday April 21, 2011==
[12:54]	Peewee Musytari 	*pats u on head*
[12:54]	Youri Ashton 	there you are amanda! you really should stop playing hide and seek with us dear ;)
[12:54]	Youri Ashton 	hey lexie ^_^
[12:54]	Lexie 	Hi ㋡
[12:54]	Venus Petrov 	hey Darrius
[12:54]	Youri Ashton 	lol peewee
[12:54]	Peewee Musytari 	hey hey Lexie :)
[12:54]	DogWomble Dollinger 	hey guys
[12:54]	Venus Petrov 	hiya DogWomble
[12:54]	Peewee Musytari 	heya dog n darrius
[12:54]	DogWomble Dollinger 	hey peewee
[12:54]	Darrius Gothly 	Hello all. Sorry I'm late.
[12:55]	Youri Ashton 	not late
[12:55]	Peewee Musytari 	the likely suspects all meeet again
[12:55]	Youri Ashton 	not started yet :p
[12:55]	Peewee Musytari 	** Loooooo00ooooooL **
''
[12:55]	Darrius Gothly 	For me I am .. I like getting here early.
[12:55]	Amanda Linden 	hey youri. :) just aw your note above.
[12:55]	Amanda Linden 	i'm always here. :)
[12:55]	Youri Ashton 	^_^
[12:55]	Venus Petrov 	hey Lexie
[12:55]	Darrius Gothly 	(rats .. someone DID eat all the popcorn already.) See? I knew I was late.
[12:55]	Lexie 	Hi!
[12:55]	Peewee Musytari 	it was venus ....I saw her
[12:55]	Lexie 	hides the popcorn bucket
''
[12:56]	Peewee Musytari 	she shoved some down the back of the couch if ya want that
[12:56]	Peewee Musytari 	is a bit fluffy
[12:56]	Darrius Gothly 	grrrr ... This heinous act will be AVENGED!! (someone get me a goo gun.)
[12:56]	Venus Petrov 	nuuuu
[12:56]	Darrius Gothly 	LOL
[12:56]	JoeBlak 	excuse me Lindens what the hell do you think your doing you should be answering my tickets
[12:56]	Lexie 	lol
[12:56]	ANSI 	hi all
[12:56]	Venus Petrov 	hey ANSI
[12:56]	Youri Ashton 	wrong OH joe
[12:56]	JoeBlak 	absolutely shocking
[12:57]	Lexie 	brb
[12:57]	Youri Ashton 	these 2 are NOT responsable for those ticket s:p
[12:57]	JoeBlak 	who are then
[12:57]	Youri Ashton 	hey tia
[12:57]	Peewee Musytari 	u don`t need to be a linden to write...sorry that issue isn`t supported for basic accounts , go away and upgrade
[12:57]	Peewee Musytari 	see even I could do that
[12:57]	Amanda Linden 	the support team joe--they will get back to you soon.
[12:57]	Peewee Musytari 	lol
[12:57]	JoeBlak 	already have
[12:57]	Youri Ashton 	with the many lindens getting fired, im not sure
[12:57]	JoeBlak 	they cant help
[12:57]	JoeBlak 	it's full
[12:57]	JoeBlak 	it's funny
[12:57]	Youri Ashton 	hey liisa :)
[12:57]	JoeBlak 	how all of yous hoping
[12:57]	JoeBlak 	to become a linden
[12:58]	Darrius Gothly 	Have you posted your issue to the Community Answers forum yet? Lots of smart folks there that might be able to help you.
[12:58]	Liisa Runo 	hi all
[12:58]	JoeBlak 	that is simply impossible to become one
[12:58]	Darrius Gothly 	Howdy Liisa
[12:58]	Youri Ashton 	joe, i stopped hoping
[12:58]	Dresden Ceriano 	hello everyone =)
[12:58]	JoeBlak 	me too
[12:58]	Venus Petrov 	hey Llisa
[12:58]	Darrius Gothly 	Heya Dres
[12:58]	Venus Petrov 	hey Dres
[12:58]	Peewee Musytari 	hey dres and everyone else landing on the rug
[12:58]	JoeBlak 	amanda rememebr when u outraged at me on mic beofre
[12:59]	Amanda Linden 	joe, don't remember that.
[12:59]	JoeBlak 	ok
[12:59]	Darrius Gothly 	Tiamat ... LOVE the avatar.
[12:59]	JoeBlak 	it was
[12:59]	JoeBlak 	at your
[12:59]	JoeBlak 	linden home
[12:59]	Tiamat Bingyi 	Hi! ^-^ Darrius
[12:59]	Amanda Linden 	o dpm
[12:59]	Tiamat Bingyi 	ty
[12:59]	Amanda Linden 	oops.
[12:59]	Amanda Linden 	i don't have a linden home. :)
[12:59]	Lexie 	Hi Everyone I missed coming in
[12:59]	Cummere Mayo 	wow we needs more couches
[12:59]	JoeBlak 	might of been alexa
[13:00]	Venus Petrov 	there's room on this one
[13:00]	Cummere Mayo 	was likely alexa though im not sure she has a linden home
[13:00]	Amanda Linden 	joe--we're going to be talking about the community tools / platform.
[13:00]	Youri Ashton 	joe, we can notice you are upset about something, but please be less agressive to others :)
[13:00]	Amanda Linden 	you're welcome to stay--but we're going to stay on topic
[13:00]	Lisa Fossett 	<---still rezzing
[13:00]	Venus Petrov 	hiya Mags
[13:00]	Peewee Musytari 	yo mags
[13:00]	DogWomble Dollinger 	hey rand
[13:00]	Youri Ashton 	hey rand
[13:00]	Cummere Mayo 	looks for empty seat
''
[13:00]	Amanda Linden 	one by me
[13:00]	JoeBlak 	ok i'll watch if thats ok
[13:00]	Amanda Linden 	sure thing
[13:00]	Mags Indigo 	hey all :-)
[13:00]	draconis.neurocam 	hello rand
[13:01]	Rand 	Howdy!
[13:01]	Amanda Linden 	welcome everyone
[13:01]	Youri Ashton 	hey there zara ^_^
[13:01]	Amanda Linden 	we'll get started in a min
[13:01]	Zara Bade 	hi
[13:01]	Raziel (ievangeline)	Hi Linden folk :)
[13:01]	Tiamat Bingyi 	Hi! ^-^ amanda, hi Rand, hi everybody
[13:01]	Amanda Linden 	here's the agenda.
[13:01]	Amanda Linden 	http://wiki.secondlife.com/wiki/Community_Tools_User_Group
[13:01]	Zara Bade 	:)
[13:01]	Zara Bade 	um brb lol
[13:01]	Youri Ashton 	lol
[13:01]	Youri Ashton 	hb hon
[13:01]	Amanda Linden 	interesting music choice
[13:01]	bob Iwashi 	greetings
[13:01]	Amanda Linden 	ok, can someone turn that off now? :"
[13:02]	Youri Ashton 	bob...
[13:02]	Peewee Musytari 	who`s dat?
[13:02]	Youri Ashton 	ty :)
[13:02]	Amanda Linden 	ty!
[13:02]	Lexie 	thanks
[13:02]	Lisa Fossett 	bob, PLEASE disable that obnoxious gesture before you come
[13:02]	Thriller Dancer 	Say 'on' or 'off'to turn me on or off, or 'help' for more commands
[13:02]	Cummere Mayo 	heh im flanked by lindens.... i feel like one of those "honored" guests that is not really a guest *giggles*
[13:02]	Peewee Musytari 	nearly jumped out my skin lol
[13:02]	bob Iwashi 	lisa, guve it a restr#
[13:02]	Peewee Musytari 	my speakers were up higher than I thought
[13:02]	Amanda Linden 	:)
[13:02]	bob Iwashi 	i jsut logged on this second
[13:02]	Amanda Linden 	ok....
[13:02]	DogWomble Dollinger 	cummere you're in the special seat
[13:02]	Youri Ashton 	hey raymond
[13:02]	DogWomble Dollinger 	hey raymond
[13:02]	Raymond Linden 	Howdy
[13:02]	Torben 	hello all, happy easter :)
[13:03]	Peewee Musytari 	hey hey raymond
[13:03]	Tiamat Bingyi 	happy easter
[13:03]	Tiamat Bingyi 	:D
[13:03]	Lexie 	You too Torben!
[13:03]	Mags Indigo 	oh yes - happy chocolate festival all
[13:03]	Youri Ashton 	all steampunked up i see? Raymond? :)
[13:03]	Amanda Linden 	first we'll go through general updates and then i would love us to have a brainstorm on how we can ues the community platform to help new resi's get comfortable in SL, make friends, find interesting things to do, etc.
[13:03]	Mags Indigo 	is on holidays for 2 weeks
''
[13:03]	Raziel (ievangeline)	Happy Spring Pagan Celebration :P
[13:03]	DogWomble Dollinger 	did someone say chocolate?
[13:03]	Amanda Linden 	and then there are a few more questions that folks have added at end.
[13:03]	Mags Indigo 	(from work)
[13:03]	DogWomble Dollinger 	nomnomnom
[13:03]	Tiamat Bingyi 	chocolate!!nomnom :D
[13:03]	Amanda Linden 	sound good?
[13:03]	Darrius Gothly 	Yup
[13:03]	Darrius Gothly 	Let 'er ript!
[13:03]	Amanda Linden 	fab fab
[13:03]	Mags Indigo 	great
[13:03]	Mags Indigo 	gets serious
''
[13:03]	Youri Ashton 	please stop the gestures, not the place for them
[13:03]	Amanda Linden 	ok, raymond, lexie--updates on forums/blogs?
[13:04]	Amanda Linden 	welcoem to everyone who just arrived.
[13:04]	Raymond Linden 	Sure, we have some updates!
[13:04]	Amanda Linden 	agenda here:
[13:04]	Amanda Linden 	http://wiki.secondlife.com/wiki/Community_Tools_User_Group
[13:04]	Peewee Musytari 	heya ann
[13:04]	Cummere Mayo 	glomps ann
''
[13:04]	Raymond Linden 	Ok, so as you all probably know, a new Identiy and Relationships forum was added
[13:04]	Mags Indigo 	nods
''
[13:04]	Dresden Ceriano 	and thank you for that
[13:04]	Raymond Linden 	We are also moving forward on some UI changes
[13:04]	Peewee Musytari 	yes & very fast too wtg
[13:05]	Amanda Linden 	:)
[13:05]	Raymond Linden 	We are adding a widget for some quick links as suggested in this User Group
[13:05]	Amanda Linden 	(i heard you guys loud and clear--glad we arrived at a solution that works fore veryone)
[13:05]	Dresden Ceriano 	great
[13:05]	Darrius Gothly 	Excellent Raymond .. TY. ETA?
[13:05]	Raymond Linden 	That widget "should" be ready by tomorrow morning
[13:05]	Peewee Musytari 	i liked the name change idea too whoever said lifestyles
[13:06]	Amanda Linden 	agenda for those just arriving
[13:06]	Amanda Linden 	shouts: http://wiki.secondlife.com/wiki/Community_Tools_User_Group
''
[13:06]	Raymond Linden 	We have a new moderator that has the off-hours shift
[13:06]	Darrius Gothly 	WOOT!
[13:06]	Peewee Musytari 	yay
[13:06]	Dresden Ceriano 	nice
[13:06]	Amanda Linden 	yep, and she's been catching spammers.
[13:06]	bob Iwashi 	i love shifts
[13:06]	Raymond Linden 	And there has been a decrease in Spam
[13:06]	Lexie 	yay!
[13:06]	bob Iwashi 	worked 'em for 15 years
[13:06]	Raymond Linden 	So, that is good news
[13:06]	DogWomble Dollinger 	excellent news on the spam front
[13:06]	Venus Petrov 	great news!
[13:07]	Amanda Linden 	yes, our perm bans for spammers is way down--don't need to give 'em because i think they are starting to give up.
[13:07]	Youri Ashton 	woopse, crashed there
[13:07]	Raymond Linden 	We dropped the ability to comment on KB articles down to the Member role
[13:07]	Amanda Linden 	down about 75% (ish)
[13:07]	Lexie 	(it was at Advisor rank)
[13:07]	Cummere Mayo 	well that makes it more accessble
[13:07]	Venus Petrov 	cool
[13:07]	Raymond Linden 	We also fixed some HTML issues with the Knowledge Base
[13:08]	Rand 	Specifically, the issue inthe KB with inline css styling ... Jira WEB-3814
[13:08]	Raymond Linden 	Hoping to push out some additional UI changes by next Tuesday night or Thursday night
[13:08]	Cummere Mayo 	what kinda changes?
[13:08]	Raymond Linden 	Thanks Rand for adding those details
[13:08]	Torben 	YAY!
[13:08]	Rand 	(thx Torben for catching it)
[13:09]	Raymond Linden 	I'd like to get a Reply button added to the bottom of an entire thread
[13:09]	Cummere Mayo 	that would be awesome
[13:09]	Mags Indigo 	cool
[13:09]	Peewee Musytari 	yeah thats a good one
[13:10]	Tiamat Bingyi 	*****RRRRROOOOAAAAAARRRRR*******
[13:10]	Raymond Linden 	Yep, its on the backlog - I was hoping to get that out in the push tonight, but I dont think it will happen until next week
[13:10]	Jetpack Backpack 	Unable to give inventory: 'No item named 'X-Flight enhanced flight help'.'.
[13:10]	Jetpack Backpack 	Please type 'X help' for more help with commands
[13:10]	Peewee Musytari 	wasadding a search field next to where they post a question part of UI?
[13:10]	Youri Ashton 	stop the gestures and sounds please :S
[13:10]	Raymond Linden 	Peewee - not in this round
[13:10]	Amanda Linden 	let's save 'em for the end. they are kinda fun.
[13:10]	Youri Ashton 	its a OH, not babysitting class :p
[13:10]	Raziel (ievangeline)	rests her feet on Dantia's head.
''
[13:10]	Peewee Musytari 	kk
[13:10]	Raymond Linden 	Lemme see . . .
[13:10]	Amanda Linden 	i have an ossm thriller dance. :)
[13:10]	Raymond Linden 	I think that is about it from my end
[13:11]	Raymond Linden 	Lexie - anything else?
[13:11]	Raymond Linden 	Thanks again everyone for your suggestions
[13:11]	Lexie 	I think you got most of it other than Answers:
[13:11]	Amanda Linden 	+1
[13:11]	Raymond Linden 	Oh right
[13:11]	bob Iwashi 	ray, did you receive my item?
[13:11]	Darrius Gothly 	Email Subscription Changes? (too lagged to edit agenda .. sowwy)
[13:11]	Peewee Musytari 	hehe yus major revamp of answers
[13:11]	Lexie 	We are looking at removing the comments from the Q&A flow
[13:11]	Raymond Linden 	We are removing the comments link
[13:12]	Peewee Musytari 	aww still not happening?
[13:12]	Peewee Musytari 	:(((
[13:12]	Lexie 	Once we can test it, if it works well we will try to get that change done
[13:12]	Tiamat Bingyi 	oh
[13:12]	Peewee Musytari 	woots
[13:12]	Lexie 	㋡
[13:12]	Lexie 	I think it will help
[13:12]	Cummere Mayo 	cool
[13:12]	Raymond Linden 	Bob - yes, thanks
[13:12]	Peewee Musytari 	cos it was a very moany week for question posters telling us sucky it was
[13:12]	Amanda Linden 	loves the love in the room today.
''
[13:12]	Peewee Musytari 	like we didn`t know lol
[13:12]	Darrius Gothly 	So Answers will flow more like Forum posts?
[13:12]	Lexie 	Also make things easier to move from forums to Answers as needed
[13:13]	Lexie 	Right Darrius
[13:13]	Cummere Mayo 	can we also make it easier to move from answers to support?
[13:13]	Darrius Gothly 	Excellent .. TY
[13:13]	Peewee Musytari 	it will fix the missing post thing lexie?
[13:13]	Peewee Musytari 	cool
[13:13]	Dresden Ceriano 	great
[13:13]	Lexie 	I think so Peewee
[13:13]	Raymond Linden 	What do you all think of adding a Status feed widget to the Forums and Blogs?
[13:13]	Darrius Gothly 	YES!! I mean .. please yes.
[13:13]	Peewee Musytari 	sounds good whatever it is lol
[13:13]	Lexie 	I like that idea
[13:13]	Amanda Linden 	like a morst recently posted...
[13:13]	Mags Indigo 	:-)
[13:14]	Venus Petrov 	what would that be?
[13:14]	Amanda Linden 	ost
[13:14]	Amanda Linden 	most
[13:14]	Cummere Mayo 	sure as long as its not to obscure or too obtrusive
[13:14]	Youri Ashton 	depends in what form you had in mind
[13:14]	Venus Petrov 	oh right
[13:14]	Dresden Ceriano 	that would be wonderful
[13:14]	Raymond Linden 	Like the Status Blog feed on support.sl.com
[13:14]	Raziel (ievangeline)	My mom is tormenting me with boxes :(
[13:14]	Amanda Linden 	plus, it would be great for those that one 1 single RSS feed of the blogs.
[13:14]	Raymond Linden 	I will look into
[13:14]	Youri Ashton 	Oops! Google Chrome could not find support.sl.com
[13:14]	Darrius Gothly 	TY Raymond.
[13:14]	Raymond Linden 	That'll do it from my end
[13:14]	Cummere Mayo 	far as i can tell blogs still dont seem to be updating to the dashboard feed so it would be nice to find soemehre to see what ive been missing
[13:15]	Amanda Linden 	lexie, anything else from you?
[13:15]	Raymond Linden 	Cummere - the SL.com dashboard?
[13:15]	Cummere Mayo 	yes
[13:15]	Lexie 	Nope, we will keep bringing the updates as we have them
[13:15]	DogWomble Dollinger 	support.secondlife.com maybe youri?
[13:15]	Raymond Linden 	Cummere - that one is actually on the backlog to look into
[13:15]	Cummere Mayo 	cool
[13:16]	Amanda Linden 	cool, then i think we're on to rand/jeremy
[13:16]	Amanda Linden 	any KB updates to report?
[13:16]	Amanda Linden 	and then i have a few little things
[13:17]	Amanda Linden 	rand?
[13:17]	Amanda Linden 	jeremy?
[13:17]	Youri Ashton 	i have a odd feeling that i am about to crash yet again <.<
[13:17]	Jeremy Linden 	Thanks Amanda. I think Raymond and Lexie covered the major points: We lowered the rank required for commenting on KB articles to "Member", and we've got some HTML fixes in the works.
[13:17]	Amanda Linden 	great.
[13:17]	Amanda Linden 	any kb questions?
[13:17]	Peewee Musytari 	was an update for the age verifying for teens turning 18...terrence said it will all work in a week or so and the kids will be happy again
[13:17]	Rand 	yes thats about it
[13:17]	Rand 	we are hard at work updating the KB
[13:17]	Amanda Linden 	great pewee.
[13:17]	Amanda Linden 	peewee.
[13:17]	bob Iwashi 	he KB has improved
[13:17]	Lord of Dee 	How are you getting on with updating links?
[13:17]	Rand 	ty bob!
[13:18]	Rand 	lots of work still to do....but we are on it!
[13:18]	Youri Ashton 	why not add in a twitter plugin? then people can read updates without having to move to the twitter pages
[13:18]	Amanda Linden 	ah
[13:18]	Amanda Linden 	which links lord?
[13:18]	Youri Ashton 	allowing that twitter plugin for each resident as well of course
[13:18]	Amanda Linden 	like the idea!
[13:18]	Lord of Dee 	Lithium has an app for Twitter
[13:19]	Amanda Linden 	raymond, is that part of what our meeting is about next week?
[13:19]	Rand 	Lord of Dee-- we are working on fixing links in KB articles
[13:19]	Ann Otoole 	oh man if only we could define a group type for a twitter feed then we could see it scrolling in world :P
[13:19]	Youri Ashton 	a lot of residents and lindens use it, but not everyone knows about it
[13:19]	Lexie 	Noted Amanda!
[13:19]	Lord of Dee 	Thanks Rand
[13:19]	Amanda Linden 	we'll look into it lord.
[13:19]	Mags Indigo 	has never twittered
''
[13:19]	Mags Indigo 	well I have - but not on twitter
[13:19]	Amanda Linden 	if it's not a feature we have implemented already, then we're looking at it next week.
[13:19]	Venus Petrov 	nor I Mags
[13:19]	Cummere Mayo 	shudders at the idea of making twitter any more a part of sl then it is
''
[13:20]	bob Iwashi 	is anti-twitter/facebook.bebo.myspace, you name it etc
''
[13:20]	Amanda Linden 	we're talking about other modules that lithium has that can integrate some of these feeds....
[13:20]	Youri Ashton 	ann, i know what you mean, but a lot will concider it spam that way ;)
[13:20]	Mags Indigo 	FB is for my RL
[13:20]	Amanda Linden 	not sure how it all works yet - opt in, etc.
[13:20]	Amanda Linden 	butwill keep yo posted.
[13:20]	Amanda Linden 	ok, i have a 30 second commercial. :)
[13:20]	Lord of Dee 	There are video demos on one of the lithiium sites
[13:20]	bob Iwashi 	amanda, can we have coffee and donuts for the comemrcial break? jeremy's buying
[13:20]	Amanda Linden 	wanted to let you know (since many of the folks here are mainland owners) that we just posted a blog on a new system that makes it easier to purchase ML property.
[13:21]	DogWomble Dollinger 	p[lease go ahead amanda
[13:21]	Amanda Linden 	http://community.secondlife.com/t5/Land/Announcing-an-Easier-Way-to-Purchase-Abandoned-Mainland-Property/ba-p/829263
[13:21]	Jeremy Linden 	All I have is that half-ton block of jello over there.
[13:21]	Amanda Linden 	check it out.
[13:21]	Lord of Dee 	Abandoned land you mean Amanda
[13:21]	Venus Petrov 	does this eliminate auctions?
[13:21]	Amanda Linden 	might be of interest to folks here.
[13:21]	Amanda Linden 	yep.
[13:21]	DogWomble Dollinger 	nice amanda
[13:21]	Amanda Linden 	nope, doesn't eliminate auctions.
[13:21]	Venus Petrov 	oh good
[13:21]	Cummere Mayo 	yay so 4 months of andrews office hours finally paid off :)
[13:21]	Amanda Linden 	but, it allows you to purchase newly abandoned land without going through support.
[13:21]	Lord of Dee 	First come first served
[13:21]	Venus Petrov 	i'd hate for land bots to wreck havoc..or more havoc
[13:22]	Peewee Musytari 	does it include the auto return of junk off the plots?
[13:22]	Lord of Dee 	Not at those prices Venus
[13:22]	Youri Ashton 	hope Vogt indeed makes it a lot easier to buy abandonned land, i see lands that are abandonned for years and still nothing has happened to it
[13:22]	Amanda Linden 	yes. it does. it clears the land before it's avail for purchase.
[13:22]	Peewee Musytari 	awesome
[13:22]	Amanda Linden 	well, this is our solution. try it out...
[13:22]	Amanda Linden 	and, if you ahve feedback on it, just email me
[13:22]	Amanda Linden 	amanda@lindenlab.com
[13:22]	Amanda Linden 	ok, good 30 second commercial? :)
[13:22]	Ann Otoole 	bot makers gonna bot. some things need to be handled by policy and enforcement.
[13:22]	Amanda Linden 	figured it would be of interest and it's hot off the presses.
[13:23]	Mags Indigo 	thinks the Lindens should give out bears for easter
''
[13:23]	Amanda Linden 	we'll be watching for bots--for sure.
[13:23]	Amanda Linden 	the bunny jam bears are up on marketplace--free. :)
[13:23]	Amanda Linden 	go get 'em.
[13:23]	Vernes Veranes 	Adda captcha to the buy process?
[13:23]	Mags Indigo 	yes yes
[13:23]	Peewee Musytari 	most bots will be triggered by 1L per sqm
[13:23]	Lord of Dee 	it's a tad high Peewee
[13:23]	Mags Indigo 	but I mean the odd eccentric ones you lot make when you're bored
[13:23]	Amanda Linden 	good point. the team knows about the bot threat and is workin' on that....
[13:23]	Mags Indigo 	has a torley bear
''
[13:23]	Cummere Mayo 	is there still gonna be the 2 week waiting period that was discussed at andrews oh for accidently abandoned land or those that missed a tier payment to have reclaim abilites?
[13:23]	Amanda Linden 	making sure the bots don't work.
[13:23]	Ann Otoole 	last time i dumped to bots it was 0.4 per meter
[13:24]	Amanda Linden 	no, 24 hour period. take a look at the FAQs link on the post for more info.
[13:24]	Amanda Linden 	um, and i had something else....
[13:24]	Mags Indigo 	yes - the bots aren't interested in anything over .8 at the moment
[13:24]	Mags Indigo 	depoending on the area
[13:24]	Amanda Linden 	but it totally slipped my mind. :)
[13:24]	Darrius Gothly 	Too much bunny jam, eh?
[13:24]	Amanda Linden 	ok, if we're ready, let's talk about new users.
[13:24]	Amanda Linden 	lemme set some context.
[13:25]	Madison20 	sex?
[13:25]	Cummere Mayo 	hoestly 24 hours is too short... but ill take that fight up later
[13:25]	Amanda Linden 	k, cummere. we can discuss offline.
[13:25]	Youri Ashton 	for sex you need to go to another OH :p
[13:25]	Amanda Linden 	ok, a new user joins SL and they tylically abandoned for one of two reasons.
[13:25]	Dresden Ceriano 	lol
[13:25]	Madison20 	where?
[13:25]	Peewee Musytari 	there is an OH to have sex? lol
[13:25]	Amanda Linden 	they don't hfind interesting things to do or they don't make friends early enough that keep them interested/engaged inworld.
[13:25]	Peewee Musytari 	Aah!
[13:25]	Youri Ashton 	Monday, 11:00 AM: Blondin Linden: Adult Content
[13:26]	Amanda Linden 	with the basic viewer, we've simplified the user experience.
[13:26]	Cummere Mayo 	chuckles about the basic viewer
''
[13:26]	Madison20 	:-(
[13:26]	Amanda Linden 	but, we still have a lot of new user resources (KB, Answers, Youtube, etc.) taht are really great but not necessarily reaching a new user at the right time--in time to keep them here.
[13:26]	bob Iwashi 	amanda? 1 suggstion re new users that would help
[13:26]	Darrius Gothly 	(simplified a bit too far perhaps?)
[13:26]	Dresden Ceriano 	does the basic viewer make friends for you?
[13:26]	draconis.neurocam 	i would argue that content creation is a driving factor for new people to want to stay in sl, and removing that with the basic viewer only adds to that issue
[13:26]	Amanda Linden 	so, would love your thoughts re: how to turn them from curious to a real Resi.
[13:26]	Cummere Mayo 	just a wee bit darius
[13:27]	DogWomble Dollinger 	hmmm i'm not familiar with the newer V2 interface coz i don't use it, however is it possible to in some way link in the community portal in the same way you've done with the destination guide?
[13:27]	DogWomble Dollinger 	and/or has that already been done?
[13:27]	bob Iwashi 	if you look at the mainland map, look for the sim "boardroom" way down at thew south tip, only has rental sims around it
[13:27]	bob Iwashi 	it'sa noobie infohub
[13:27]	Lord of Dee 	The basic viewer has no inventory or way to pay for goods, it's bit too basic but the destination guide at the bottom is useful
[13:27]	Peewee Musytari 	basic viewer causing much confusion...where is my inventoyr, I don`t have a sidebar, what is this preferences u are sending me to?
[13:27]	Amanda Linden 	lord, we're looking at expanding the funcationality of basic viewer over time. you'll see more stuff there soon. but, can't make any comment re: specifics.
[13:27]	Cummere Mayo 	amanda my blog post addressed that somewhat, but allot of that is to attract and keep new members the existing community has got to be wanting to attract and keep new members
[13:27]	Youri Ashton 	talking about new residents, does LL think about those with disabilities? I mean, 2 main resident owned groups are working on such for several years now, but I still havnt seen LL take advantage of that
[13:28]	Jetpack Backpack 	Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28]	Jetpack Backpack 	Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28]	Jetpack Backpack 	Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28]	Amanda Linden 	reading like crazy...
[13:28]	Amanda Linden 	agreed youri.
[13:28]	Darrius Gothly 	Can the web viewer inside the SL viewer show videos? It would be helpful to offer a new user some intro videos directly inside their SL Viewer.
[13:28]	Amanda Linden 	ok, putting on a new resi hat (we were all noobs at some point)
[13:28]	Youri Ashton 	we even got 100% blind on SL and LL doesnt seem to take notice
[13:28]	Amanda Linden 	what would have really helped at hte beginning?
[13:28]	draconis.neurocam 	being shown how to build, and make content
[13:28]	Amanda Linden 	lindens--feel free to join in too.
[13:28]	DogWomble Dollinger 	in my case amanda it was finding a couple of friends that showed me the basics
[13:28]	Amanda Linden 	this is a total group brainstorm.
[13:28]	Cummere Mayo 	hoestly the first time i tried to join sl was waaay back in the day
[13:29]	bob Iwashi 	bad move: doing away with the old mentior program
[13:29]	bob Iwashi 	mentor*
[13:29]	Mags Indigo 	knowing how to unpack and what to wear
[13:29]	Youri Ashton 	think I can set up a meeting with one of the groups on this
[13:29]	Rand 	Darrius: yes, in-Viewer web browser can show videos
[13:29]	Cummere Mayo 	when i joined as erinyse and cummere i found people and stuff to do right away
[13:29]	Mags Indigo 	knowing what an ao actually was and where to get one
[13:29]	Mags Indigo 	ummmm
[13:29]	Amanda Linden 	youri, that woudl be amazing.
[13:29]	Amanda Linden 	great suggestions. keep the stream going.
[13:29]	Mags Indigo 	knowing it was ok to swear at sex pests
[13:29]	Cummere Mayo 	but there were people that hung out at orientation and help island then
[13:29]	Youri Ashton 	I think the best way is to call in alot of lindens that can help out on this topic and the entire team
[13:29]	Venus Petrov 	some basic building skills, how to rotate objects, for example..i tossed away a pair of shoes because i did not know how to rotate a bit that attached wrong
[13:29]	Ann Otoole 	everyone that knows over 50% of SL stuff is a mentor. Start helping.
[13:29]	Darrius Gothly 	Present an Intro Menu of "How To" videos at the basic level then. It's a Mentor that is stable, correct and can be made to repeat things whenever needed.
[13:29]	Dresden Ceriano 	being able to change my shape... i spent days doing that
[13:30]	Youri Ashton 	im one of them, and they liked the idea already, so ill set up a meeting if you want
[13:30]	Lord of Dee 	Better events system, knowing where to go and being given pointers on what's available
[13:30]	Amanda Linden 	all realy good points.
[13:30]	Amanda Linden 	really
[13:30]	Rand 	Yes, good ideas
[13:30]	Peewee Musytari 	when I joined we had orientation island, was better than all the ones I seen come and go since then
[13:30]	DogWomble Dollinger 	can i suggest linking some of torley's "this is how you do basic stuff" into the viewer? that way users can at least have some basic "how-to" stuff
[13:30]	Lexie 	I think you need your interest and passion hooked by something. Such as: Examples of SL stories from experienced Residents. Its more than just how to wear a hat or where should I go. We want them to see its soo much more and that it can really impact your life. IMO
[13:30]	Amanda Linden 	love that dog.
[13:30]	Mags Indigo 	quite likes that Amanda is a rubbish typist
''
[13:30]	DogWomble Dollinger 	only the basic stuff they're likely to need though to avoid overwhelming them
[13:30]	Venus Petrov 	i think SL tosses newbies too quickly into the grid to fend for themselves
[13:30]	Lord of Dee 	Yeah a Torley folder in the inventory would have been good
[13:30]	Lisa Fossett 	What was (and still would be) important to me is a real live person guiding me, and being shown the assets/help available to me. They were burried in the viewer and the SL website where I had no idea until much later they were available--not till someone told me.
[13:30]	Venus Petrov 	i liked being on Orientation Island for two days
[13:31]	Venus Petrov 	protected lol
[13:31]	Peewee Musytari 	me too it was a good place
[13:31]	Darrius Gothly 	How To: Move, Chat, Teleport, Change Shape, Change Gender, Set Display Name, Set Advanced Mode .. for starters.
[13:31]	Peewee Musytari 	cept I couldn`t work out how to leave lol
[13:31]	Youri Ashton 	unless you come across a griefer... then it isnt that protected anymore...
[13:31]	Youri Ashton 	lol
[13:31]	Venus Petrov 	hehe PeeWee
[13:31]	Amanda Linden 	i remember thinkign--waht do i do?
[13:31]	Amanda Linden 	wasn't until i searched events and saw a live music concert and people dancing--that's when it clicked.
[13:31]	Cummere Mayo 	amanda thats where some of your past things like the csi event were great
[13:31]	Lexie 	agreed Cummere
[13:31]	Peewee Musytari 	it started on a steep hill full of noobs crashing into the side of the hill trying to walk lol
[13:31]	Lisa Fossett 	Of course, 5 years ago "Help" menu had practically nothing available
[13:32]	Venus Petrov 	something basic to get them on their way, how to open the map, find green dots and GO
[13:32]	Cummere Mayo 	when the orientation actually included a game
[13:32]	Darrius Gothly 	Ahh .. good point ... "How To Mute Someone ... and Why"
[13:32]	bob Iwashi 	i remember telling one noob to find the secret tunnel away from oip :)
[13:32]	Ann Otoole 	maybe that off hours moderator can monitor welcome areas during idle time eh? :P
[13:32]	Cummere Mayo 	and showed off things like clubbing and shopping and roleplay from the start
[13:32]	Lord of Dee 	A Tutorial with aims and rewards would be useful
[13:32]	Amanda Linden 	what about pointing poeple to relevent content.
[13:32]	Youri Ashton 	i didnt really have any problems what so ever on my start, even made a 30x30 castle on my first day
[13:32]	bob Iwashi 	amanda, that would fail
[13:32]	Amanda Linden 	with the new "interests" in the profile--there's lot sof possiblilities
[13:32]	bob Iwashi 	big time and i have evidence of that
[13:32]	DogWomble Dollinger 	amanda, how well does the destination guide fit into that already?
[13:32]	Cummere Mayo 	wont work amanda
[13:32]	Amanda Linden 	vampire interest would go to vampire areas...
[13:32]	bob Iwashi 	as i tried that once via lindne labs
[13:33]	Darrius Gothly 	SL is primarily pictures .. visual. Making them read is like getting underwear for christmas.
[13:33]	Lord of Dee 	Search for Linden Village, take the ballon tour, yadda yadda yadda
[13:33]	Amanda Linden 	yes, dog. destination guide is embedded in basic viewer.
[13:33]	Amanda Linden 	you should give the beta a try.
[13:33]	DogWomble Dollinger 	:)
[13:33]	Cummere Mayo 	that would honestly be so bad to try and line them up by intrests that way
[13:33]	Venus Petrov 	most newbies don't have a clue what interests them
[13:33]	Peewee Musytari 	th one with the little missions to complete was good...a few used to freak out if they lost one of the puzzle pieces and some wanted to know what they won when they completed it
[13:33]	Amanda Linden 	why cummere?
[13:33]	Amanda Linden 	really want to know...
[13:33]	Rand 	One issue with using videos is they are harder to localize
[13:33]	Darrius Gothly 	*nods*
[13:33]	Lord of Dee 	Yeah the interests issue would be too narrow focussed
[13:33]	Amanda Linden 	wow, ok. good pint.
[13:33]	Amanda Linden 	input
[13:33]	DogWomble Dollinger 	amanda many new residents may not know what their interests are until they've been immersed for a while
[13:34]	Amanda Linden 	someone needs to qa my typing today
[13:34]	Cummere Mayo 	one most new users dont know what they are intrested in yet. 2) say you are big into twilight vampires and wind up in a vampire masquarade sim?
[13:34]	Ann Otoole 	yes try the current LL beta viewer. it is sort of disconcerting with the 1 second tp's and such and amazingly fast inventory loading. and avatar physics.
[13:34]	DogWomble Dollinger 	hahaha amanda
[13:34]	Lexie 	good point Dog
[13:34]	Cummere Mayo 	instant turn off
[13:34]	Youri Ashton 	amanda, good suggestion. I sure would love to see that idea in reality. a lot think the rest like the same things. but yeah, I would love to see more specified starting points
[13:34]	Lord of Dee 	Exactly Dogwomble
[13:34]	Amanda Linden 	ok, another question.
[13:34]	bob Iwashi 	amanda, i brought boardroom to the attention of lindenl babs, yes they made soem changes, but still the noobs could find nothing to help them,
[13:34]	Amanda Linden 	and i know how much you guys all hate twitter....
[13:34]	Peewee Musytari 	what if they were sent to a tutorial page from registration before down load ...not one that has so much text they just close it but one that looks fun
[13:34]	Torben 	I love twitter :)
[13:34]	Kennylex Luckless 	What is a twitter?
[13:35]	Youri Ashton 	rarely use twitter myself, but dont hate it either
[13:35]	Ann Otoole 	flash mobber.. i mean twitter has it's uses :P
[13:35]	Amanda Linden 	but, a special noobie twitter feed that gave tips and tricks--relevant links to helpful resources on commnity platform, torley vids, etc.
[13:35]	Cummere Mayo 	twitter is good for making fun of the fact LL relies on twitter to make their own social network run
[13:35]	Amanda Linden 	most folks don't even know the resources avial to them.
[13:35]	Treacle 	newbies like to talk and be guided. they generally dont like to read stuff.
[13:35]	Venus Petrov 	is not a twitter fan
''
[13:35]	Cummere Mayo 	amanda we have the kb, forums, blogs, desitnation guide, search
[13:35]	Dave Strider 	An Achievement system would be pretty funny, but potentially useful for getting new users active. Get an Achievement for the first prim you rez, the first friend you add, etc. Functionally it doesnt really do anything, but it might motivate some of the more gaming oriented users to actually explore the interface more, earlier on in their experience.
[13:35]	Amanda Linden 	what if we brougth back the resident help network....
[13:35]	Treacle 	and they like company. they dont like to be alone. :)
[13:36]	Youri Ashton 	in theory your idea is great amanda, but i fear that not everyone gets what tips they are looking for then
[13:36]	Peewee Musytari 	we know the info is all out there an available but I know people that have been in sl for years that are still scared of the KB
[13:36]	DogWomble Dollinger 	amanda twitter might be one way to do it, imy suggestion to bring the community into the portal was to address that though ... people will know about it if you put it into the tool they use every day tho
[13:36]	Cummere Mayo 	how many MORE places do we really want to send residents when even experienced users are overwhelmed
[13:36]	Treacle 	brought back? Oo :))
[13:36]	draconis.neurocam 	its more than not knowing the resources you have available, its knowing that you need them, most people expect to figure something out on their own, and i don't think sl is something you just pick up in its entirety
[13:36]	bob Iwashi 	looks up support history to re-read old support ticket answered by support about boardoom lack of helpful articles for the noobs
''
[13:36]	ANSI 	how to become a newbie ?
[13:36]	Treacle 	i thought we had the RHN
[13:36]	Lord of Dee 	Exactly dave, tutorial, quests, rewards, it's a good way to go
[13:36]	DogWomble Dollinger 	at least putting a better reference to the community tools and the like into the client would give them some visibility and people will know that they exist
[13:36]	Amanda Linden 	interesting--that idea has come around lately...
[13:36]	Dave Strider 	Rewards could be taken advantage of, but a simple badge or achievement system might be enough to push someone to explore a little further.
[13:36]	Amanda Linden 	we've been talking about exactly this.
[13:36]	Lexie 	Treacle: Expand its reach might be a better way to say that
[13:36]	Rand 	I think an opt-in newbie achievement system would be cool IMHO
[13:36]	Treacle 	is RHN not the current help network? ^^
[13:37]	Lord of Dee 	Amanda the problem with a noob Twitter feed is that the noobs might not be on Twitter, so they'll wonder why they can't be pointed to the info on your site
[13:37]	Cummere Mayo 	i would bring back the mentor program, but make it ope to al that want to volunteer that are at least a year old on at least one avi
[13:37]	Ann Otoole 	there are at any given time dozens of "quests with rewards" running called hunts.
[13:37]	Lord of Dee 	A new user forum would be heloful though
[13:37]	Amanda Linden 	ah, interesting.
[13:37]	Torben 	I believe it would make more sense to send a series of emails to new user: something like "Your first day in SL" / "Places to go" / "How to find out more"
[13:37]	Lord of Dee 	Although I love Twitter and would love to see LL tweeting more often
[13:37]	Amanda Linden 	yeah we do that torben--but not sure how well they are working. pretty low open rates (in general)
[13:37]	Peewee Musytari 	a lot of noobs come in with the attitude that it is a "game" so they are actually expecting to play something...so if they landed somehwere where they had to do stuff and learn too they would prolly like that
[13:38]	ANSI 	@torben .... and how to teleport ;)
[13:38]	Youri Ashton 	think i really should get that meeting between disability aid and the lindens going... gets a lot of the problems gone for basically everyone :p
[13:38]	Ann Otoole 	i don't like reward systems that increase bot gaming. Not one bit. anything for statyus will be gamed.
[13:38]	Darrius Gothly 	I like that idea Torben. A stock "script" of emails that all new users get .. each next email sent when they accomplish certain things or gain skills.
[13:39]	DogWomble Dollinger 	well it needs to be carefully managed
[13:39]	bob Iwashi 	amanda - does it vilate any tos/policies if i copy/paste an old support ticket into here?
[13:39]	Amanda Linden 	well, the reward would be status that they've completed basic skill sets.
[13:39]	Torben 	what also would be sweet: A virtual helper (like that Microsoft dog)
[13:39]	Lexie 	Emails can be caught in filters or ignored. What if it was part of the sidebar?
[13:39]	bob Iwashi 	violate*
[13:39]	Cummere Mayo 	we used to have so many community portals with their own oreintations, registrations etc
[13:39]	Amanda Linden 	not sure how much bots would even want to game it
[13:39]	DogWomble Dollinger 	otherwise we'll get people into clubs saying "how do i level up"
[13:39]	Cummere Mayo 	why were those cut off?
[13:39]	Dave Strider 	No lindens should be attached to the achievement system, but because most gaming oriented systems these days have something set up like that, it could be that extra push that gets someone hooked, or pushes them towards an area where they see something that gets them hooked. All it takes is the right nudge in SL to find what you love.
[13:39]	draconis.neurocam 	i feel like an improved search system would also help direct new users to where they want to be, why make something new, when you already have something that could use some work
[13:39]	Dresden Ceriano 	a lot of emails to new residents is not a good idea to me... a lot of people would think of it as spamming
[13:39]	Amanda Linden 	cummere, they had very low success rates (on average) there were some excpetions.
[13:39]	Youri Ashton 	oh yeah, reminds me. Philip asked me some time ago to make a folder with all kinds of tools for disabilities, that are all full perm. He agreed with me that the default library needed to have something in that direction. but I can talk about that in another time
[13:39]	Ann Otoole 	ok. that works then. but things that "unlock new things and offers" would be gamed.
[13:40]	Amanda Linden 	but, folks still come in through community gateways...
[13:40]	Darrius Gothly 	Sidebar should work too.
[13:40]	Amanda Linden 	good point ann
[13:40]	Peewee Musytari 	what if there was a clearly marked sidebar option that took them to a learning sim and you build a kewl game style thing there for them to do
[13:40]	Venus Petrov 	if the offers have no value, who cares if it is 'gamed'? lol
[13:40]	Amanda Linden 	absolutely youri--and we'll bring gentle into that convo
[13:40]	Peewee Musytari 	then we could send them there when they ask is noob questions too
[13:40]	Ann Otoole 	but if it is all stuff only new basic viewer residents could use then might work
[13:40]	Cummere Mayo 	i still think... something like the csi and other similar promotions on a more perminate setup would be good
[13:40]	Jeremy Linden 	does love the Ivory Tower of Primitives and the Particle Lab.
''
[13:41]	Cummere Mayo 	activites, shopping music all incorperated into the orientation
[13:41]	Peewee Musytari 	ivory tower is the best I send everyone there hehe
[13:41]	Youri Ashton 	amanda, i sure will get her into this. I already suggested to get a meeting with her group and the lindens
[13:41]	Lord of Dee 	They need to sort the inventory before we send them shopping
[13:42]	Youri Ashton 	adding in a 'perk' system might be keeping people longer in SL and might add some extra fun. As in gaining a collectors thing.
[13:42]	Ann Otoole 	would it be mean to make them learn linkset resizing before buying shoes and hair?
[13:42]	Cummere Mayo 	lol
[13:42]	Lord of Dee 	lol Ann
[13:42]	Darrius Gothly 	Following on the Rotating "Choose Your Avatar" widget .. what about a Rotating "Choose your Interest" selector that has all the "next steps" options that the new user can pick their own personal interest from?
[13:42]	Dresden Ceriano 	lol
[13:42]	Amanda Linden 	ok, new question.
[13:42]	Peewee Musytari 	i think the basic viewer makes learning harder, they`d be better off thrown in the main viewer and given better guides like some of those suggested
[13:42]	Treacle 	agree Peewee
[13:42]	Amanda Linden 	waht's the one thing you wish you had known about that would have been hugely helpful during yoru first week in SL?
[13:42]	Dave Strider 	Basically, the newbie dialogs that you get when you go around on your first login and click stuff, could be reworked into an achievement notice with the same details. Perhaps post a badge to your profile, show people that you've atleast explored the UI. LIndens could have a special badge in their profiles, perhaps you get an achievement after being around for X amount of time, these are all achievements that people can look forward to having, even if it's not worth anything but vanity, people still go for that stuff.
[13:42]	Vernes Veranes 	I agree with Peewee.
[13:43]	DogWomble Dollinger 	amanda, on behalf of some of the noobs i've helped, instructions on unpacking boxes
[13:43]	Darrius Gothly 	agrees with Peewee too
''
[13:43]	draconis.neurocam 	amanda, easy, the ctrl alt shift camera
[13:43]	Darrius Gothly 	"How NOT to wear a box"
[13:43]	Mags Indigo 	agrees with Dog
''
[13:43]	Mags Indigo 	and Darrius :-)
[13:43]	Venus Petrov 	I wish someone had told me that boxes were safe to unpack. I thought there were bombs inside...laughs
[13:43]	Amanda Linden 	yeah, i wish i had known that too.
[13:43]	Amanda Linden 	:)
[13:43]	Cummere Mayo 	how to get dressed
[13:43]	Dresden Ceriano 	what an AO is
[13:43]	Peewee Musytari 	for me wit would have been how to see my face but the new viewer makes that easy now
[13:43]	Silvana Grut 	:)
[13:44]	Treacle 	Amanda the one thing most newbies want is someone to talk them through basic stuffs. A real person to interact with. :)
[13:44]	Amanda Linden 	i agree.
[13:44]	Rand 	Re: boxes, I know folks don't like to read, but http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185
[13:44]	DogWomble Dollinger 	also, references to stuff i'd need to know ... "how to get lindens", "welcome to xstreet/marketplace and this is how oyu use it", "how to meet people"
[13:44]	bob Iwashi 	i agree treacle
[13:44]	Amanda Linden 	it's interesting.
[13:44]	Mags Indigo 	I was scared of real people
[13:44]	Treacle 	simple one by one steps.
[13:44]	Dave Strider 	I miss when Live Chat was actually in the viewer. Those were the days.
[13:44]	Cummere Mayo 	again i say restart the meontro program and open it up to everyone with over a year in SL
[13:44]	Venus Petrov 	Rand, I rezzed over 4 years ago..lol
[13:44]	Dresden Ceriano 	i didn't want to talk to anyone when i first got here... i thought i was ugly as shit... lol
[13:44]	Amanda Linden 	we have data that suggests that folks stay inworld make friends during the first session or two.
[13:44]	Amanda Linden 	otherwise, they don't come back---generally
[13:44]	Darrius Gothly 	Rand .. we oldbies know that link, but newbies haven't a clue there even is a KB or Wiki.
[13:44]	Treacle 	Mags thats true too. :)
[13:44]	Dresden Ceriano 	ooops sorry
[13:44]	DogWomble Dollinger 	oh, and "no matter what some people say, the sky is remaining firmly where it is"
[13:44]	Lexie 	The main thing I see, regardless of where new users show up is: they are in appearance mode. So I think thats a pretty same "common" interest. Residents might particapte in learning if it gives them "appearance" perks.
[13:44]	Treacle 	many are very shy
[13:45]	Venus Petrov 	you prolly were Dres lol
[13:45]	bob Iwashi 	flat earth society?
[13:45]	Venus Petrov 	so was i
[13:45]	Peewee Musytari 	editing appearance...adding clothes, unpacking clothes, finding them in inventory ...alll seem to cause them them most problems
[13:45]	Rand 	OK so maybe just making new users aware of resources avaiable to them?
[13:45]	Dave Strider 	But it would be flooded like crazy nowadays, would need a whole support staff just for it to be in the viewer again lol
[13:45]	Cummere Mayo 	rand within reason
[13:45]	Lisa Fossett 	Lexie, those "noobs" who hit appearance immediately on landing are probably not noobs
[13:45]	Ann Otoole 	meeroos makes you stay in world a lot more and make friends. tis a fact. made me grumble a bit.
[13:45]	Lord of Dee 	All these noob initiatives need to be laregly worked around with the limitations of the basic viewer in mind
[13:45]	Dresden Ceriano 	i have pics to prove it venus
[13:45]	Dave Strider 	Bring back collision particles!
[13:45]	Darrius Gothly 	Offer up free store space on Orientation Land for Freebie stores.
[13:45]	Lexie 	Haha Lisa, some are, some for sure are not
[13:46]	Venus Petrov 	i destroyed most of mine hehe
[13:46]	Amanda Linden 	dave--lol
[13:46]	Kennylex Luckless 	take it near by and if I can swap to, I am so silly :-)
[13:46]	DogWomble Dollinger 	peewee i agree ... i worked it out pretty quickly, but then i'm technically minded as it is ... perhaps torley should do a video "things a noob will need to know regarding how to get yourself dressed'
[13:46]	Youri Ashton 	lisa, true. no noob will know how to get that working on first rezz second
[13:46]	Dave Strider 	Hehe. :3
[13:46]	Dresden Ceriano 	i hit appearance first thing as a noob
[13:46]	Peewee Musytari 	other question asked a lot is ...where do I go now and how do I meet people
[13:46]	Cummere Mayo 	one of the issues i do come across of users between 3-5 days old is twitter, facebook, forum, kb, jira... I jsut want help!
[13:46]	Amanda Linden 	yep peewee--totaly
[13:46]	Lisa Fossett 	Those who do have some kind of expereince or someone guiding them most likely
[13:47]	DogWomble Dollinger 	well with the 'where to go' thing, is it possible to have something that works off the destination guide added to orientation island?
[13:47]	bob Iwashi 	i ws lucky when i started
[13:47]	ANSI 	i think "noob" is a very insulting Word for a newbie
[13:47]	Amanda Linden 	really? tell me more.
[13:47]	bob Iwashi 	people helped back in those days
[13:47]	Youri Ashton 	indeed peewee, a lot is asked, but newbies can not read the info clearly. its rather... to difficult for some
[13:47]	Dresden Ceriano 	it is ANSI
[13:47]	DogWomble Dollinger 	add that and the "everything you need to know in 25 words or less" and maybe a few freebies, that should help a lot
[13:47]	Peewee Musytari 	if they think of it as a game they expect a "purpose" ..takes a while to realise that life is meaningless and there is no goal lol
[13:47]	Treacle 	people help now :))
[13:47]	Jeremy Linden 	"Noob" is kind of a derogatory form of "newbie", Amanda. Sometimes used endearingly, sometimes not.
[13:48]	Amanda Linden 	good point.
[13:48]	bob Iwashi 	i try to help them treacle, but it;s ahrd wit hthe lack of avaialble resources
[13:48]	Lexie 	I avoid saying Noob
[13:48]	Lexie 	New Resident is better
[13:48]	Lord of Dee 	I think it might be useful if people login with the basic viewer this week and then come back with suggestions next week on what they feel might be useful
[13:48]	Amanda Linden 	:)
[13:48]	Silvana Grut 	costumo dizer.. novo residente :)
[13:48]	bob Iwashi 	i spenta lot of time at hte noobe sim near me, ans bob and an alt, and i was dismayed by the lack of help for them
[13:48]	Dave Strider 	Unless we are playing Mortal Kombat. Then Noob is acceptible.
[13:48]	Dresden Ceriano 	i always thought noob was someone that's been around forever and still looks and acts as if they first got here
[13:48]	Youri Ashton 	im kinda lazy in typing, so i type 'noob' rather :p
[13:48]	Amanda Linden 	ok, last chance to lob your ideas in and then we have a few more items on teh agenda...
[13:48]	Mags Indigo 	Nresi
[13:48]	Mags Indigo 	:-)
[13:48]	Youri Ashton 	i just dont mean any offence
[13:48]	Cummere Mayo 	another issue is that allot of people coming in as they do get involved see everyone with two names given allot more respect then anyone with one
[13:48]	Treacle 	there are resources bob...:))
[13:48]	Peewee Musytari 	i plan on saying new resident and then type newbie
[13:48]	Cummere Mayo 	we need to fix that
[13:49]	bob Iwashi 	no treaclew, not where i refer to there isn;t
[13:49]	Lord of Dee 	Indeed Dreden, that's the derogatory version
[13:49]	bob Iwashi 	absolutely nothing
[13:49]	draconis.neurocam 	ive heard people say the term resident is a bit odd itself
[13:49]	Darrius Gothly 	"Hatchling", "Novice", "Dinner" ... all about the same.
[13:49]	Treacle 	then perhaps find somewhere where there are bob :)
[13:49]	Youri Ashton 	term resident is actually a little odd indeed
[13:49]	Lisa Fossett 	The resources are there...and that's my point; most people do not know how to find them.
[13:49]	bob Iwashi 	i would treacle , but this place is near my home ;)
[13:49]	Amanda Linden 	agreed lisa.
[13:49]	Treacle 	yes Lisa
[13:49]	Peewee Musytari 	ooh they don`t like that new name "Resident"
[13:49]	Amanda Linden 	how do we get those resources into new resident's hands?
[13:49]	bob Iwashi 	and i'm trying to be "citizen-bob" and hel the mout
[13:49]	Vernes Veranes 	Are we discussing the official term for newbs? srsly?
[13:49]	bob Iwashi 	help them out*
[13:49]	Treacle 	bob i would be happy to share some resources with you.
[13:49]	ANSI 	call our newbies "young bear" ;) just a suggestion
[13:50]	Youri Ashton 	a lot dont like the name 'resident'
[13:50]	Treacle 	new folks i think is a possible term :)
[13:50]	Dave Strider 	I think the benefits behind the SL Mentor system was that it was 1. Linden Organized and 2. Could be deployed where necessary in the help islands. I didnt think it was a good idea when it was disbanded.
[13:50]	bob Iwashi 	treacle my lov, i made mty own to hand out to htme ;)
[13:50]	Peewee Musytari 	so many ask how they can get a "real" name
[13:50]	Mags Indigo 	any more than 5 letters and it's a non starter
[13:50]	Kennylex Luckless 	whispers: Newcomers?
''
[13:50]	Lisa Fossett 	Short of having a real live person meet them (which answers the "make contacts immediately" idea), have it front and center on their viewer
[13:50]	Youri Ashton 	a lot feel like it being offending
[13:50]	Treacle 	ok bob my love. no worries. :)
[13:50]	Lisa Fossett 	not buried
[13:50]	Darrius Gothly 	So maybe the VERY first thing that folks need to know how to do is to fix up their Display Name. That is the one "personal" attribute that folks run into immediately and feel very strongly about making "Theirs".
[13:50]	Ann Otoole 	users sounds like heroin addicts. hmmm SL is addicting...
[13:51]	Cummere Mayo 	yeah one of my most frequent questions is "how do i get a real name likeyours"
[13:51]	Silvana Grut 	yes, a primeira coisa que muitos querem saber, é como tirar "resident"do nome
[13:51]	Youri Ashton 	indeed ann
[13:51]	Dresden Ceriano 	lol
[13:51]	Treacle 	SL needs to be marketed to new folks. simple as that.
[13:51]	Treacle 	helpers need to do that
[13:51]	Treacle 	not for retention
[13:51]	Vernes Veranes 	Treacle: true
[13:51]	ANSI 	yes @ treacle
[13:51]	Lisa Fossett 	The answer to what people want is going to be as varied as we all are; I could care less about display names, for eample.
[13:51]	Treacle 	but to allow new pple the opportunity to enjoy it.
[13:51]	draconis.neurocam 	i miss when we were all just avatars, its very equalizing and plays into the indic theme ll went for, the jainist hand, the grids named after hindu gods
[13:51]	Tiamat Bingyi 	o.o
[13:51]	Tiamat Bingyi 	O.o
[13:51]	Tiamat Bingyi 	o.O
[13:52]	Cummere Mayo 	the entire single name thing really needs rethought
[13:52]	Amanda Linden 	wow.
[13:52]	Peewee Musytari 	omg where is the eject button
[13:52]	Youri Ashton 	stop with the gestures please o_0
[13:52]	Treacle 	the people behind the keyboard should be any helpers priority. :( imho
[13:52]	Venus Petrov 	I like this brainstorming but I hope resources are not redeployed from things like grid stabilization and support needs. please
[13:52]	Amanda Linden 	ok, we have one last question....
[13:52]	Quantic2 	can someone send me normal fart?
[13:52]	ANSI 	sl need a cool mascot too.... unique, a value of brand recognition, cute..... ME :)
[13:52]	Amanda Linden 	but, before we get there.
[13:52]	Ann Otoole 	make sexy animated ads using avatar physics for ad sense and tag them with IMVU lol. That should work well. To get rid of imvu ads on my youtubes i tagged them with IMVU.
[13:52]	Amanda Linden 	just really watned to thank everyoen for great ideas.
[13:52]	Quantic2 	please give me normal fart
[13:52]	Amanda Linden 	really helpful. i'm going to take them (from transcript) and really give them thought.
[13:52]	Lord of Dee 	IMVU advertise like crazy
[13:53]	Amanda Linden 	kudos to everyone here. :)
[13:53]	Cummere Mayo 	imvu does... but their retnetion rate is worse then sl :P
[13:53]	Lexie 	㋡
[13:53]	Cummere Mayo 	lol
[13:53]	Dave Strider 	I personally think that if the Mentor group was reinstated, and a similar Help Island structure still existed, helping users would alot easier. The whole point of the Mentor group was to help out those on their initial days, and be their Mentor.
[13:53]	Vernes Veranes 	SL allows the creation of any item imaginable. why hasn't SL officially rooted itself in multiple markets? For starters alone, howmuch effort does it cost to get blizzard to dump game related objects into SL?
[13:53]	Peewee Musytari 	do you think that setting up a fun RP type sim for learning while playing would solve both the problem of easy learning and the one of new residents meeting people?
[13:53]	Amanda Linden 	ok, last is potentially renaming identity and relationships to lifestyles and relationships.
[13:53]	Darrius Gothly 	Seconded.
[13:53]	Amanda Linden 	thoguths?
[13:53]	Mags Indigo 	sounds good
[13:53]	Lexie 	Dresden had a good name in mind
[13:53]	Cummere Mayo 	YES!
[13:53]	Ann Otoole 	that works
[13:53]	Venus Petrov 	do it
[13:53]	Mags Indigo 	less like a psychology class
[13:53]	Amanda Linden 	ha, ok.
[13:53]	Peewee Musytari 	like that name yes
[13:53]	Amanda Linden 	let's go ahead & do it then.
[13:53]	Quantic2 	hey send me fart
[13:54]	Dresden Ceriano 	cool
[13:54]	Amanda Linden 	cool lexie/raymond?
[13:54]	Lexie 	will do
[13:54]	Lexie 	or.. noted!
[13:54]	Amanda Linden 	great.
[13:54]	Lexie 	lol
[13:54]	Raymond Linden 	Yep
[13:54]	Dresden Ceriano 	thanks
[13:54]	Dresden Ceriano 	lol
[13:54]	Peewee Musytari 	also was talk of the name of the "Off-Topic" not being off-topic
[13:54]	Amanda Linden 	ok, one last q.
[13:54]	Darrius Gothly 	But .. with that said .. BIG kudos for getting that forum up and running so fast Lexie and Amanda. Very well done.
[13:54]	Mags Indigo 	kk another good day at the office
[13:54]	Raymond Linden 	It may require us to create a whole new sub-forum and move all the old posts over
[13:54]	Amanda Linden 	would love to continue these brainstorms.
[13:54]	Amanda Linden 	do we have any suggestions re: the next brainstorm?
[13:54]	Lexie 	(it will Raymond)
[13:54]	Amanda Linden 	re: community tools/communications
[13:54]	draconis.neurocam 	residents are a long untapped resource >.>
[13:55]	Treacle 	yes i have a suggestion Amanda. :)
[13:55]	Cummere Mayo 	how to simply finding which resource to use
[13:55]	Amanda Linden 	shoot
[13:55]	Ann Otoole 	if you made a forum for each user group then the brainstorming could continue and for everyon including those that can't make these time periods.
[13:55]	Cummere Mayo 	>.>
[13:55]	Lord of Dee 	replaced your Facebook MOTD with check out the forums MOTD's perhaps, or the land store, or the auctions or the marketplace
[13:55]	Treacle 	why do we have to make young people sad when they cant be in SL without some specific help to get here. like 13 - 15 year olds.
[13:55]	Amanda Linden 	like that idea ann--it's in the queue.
[13:55]	Ann Otoole 	:)
[13:55]	Treacle 	SL would be great for that age range
[13:55]	Dave Strider 	I think there should be a discussion dedicated solely to figuring out new ways to help users become accomodated to SL, like the ideas I had been bringing up today.
[13:56]	Lord of Dee 	point people in the direction of your services not someone else's
[13:56]	Cummere Mayo 	no treacle it really wouldnt
[13:56]	Treacle 	and end up getting booted
[13:56]	Treacle 	yet they feel they need to put in false DOBs
[13:56]	Cummere Mayo 	and they should be
[13:56]	Amanda Linden 	i suggest you take teen stuff to terrence's UG.
[13:56]	Mags Indigo 	any younger than 16 and it becomes a playground
[13:56]	Amanda Linden 	he's really teh best one for that input.
[13:56]	Treacle 	its hard for young pple to find how to get to the 13 - 15 yo places
[13:56]	Mags Indigo 	a kiddies playground
[13:56]	Rand 	Ann, Amanda - we have the Community Feedbac forum for this UG
[13:56]	bob Iwashi 	terry's a good bloke
[13:56]	Dave Strider 	But yes, a public forum for these ideas where certain Lindens spend time reading and replying to posts would be nice. Alot of people cant make it to these meetings.
[13:56]	Treacle 	they have specific places
[13:56]	Youri Ashton 	I sure would like to see some form of a 'perk' system in SL, a lot of MMO's have it, and SL is still behind on it.
[13:56]	bob Iwashi 	one of the best i've ever met in sl
[13:56]	Peewee Musytari 	even the 16 year olds are bored of G rated and are all posting how they can change their age cos the "accidentally put the wrong one on registration"
[13:56]	Treacle 	they dont know how to get in
[13:56]	Jeremy Linden 	Terrence's Teens in SL user group starts in a couple minutes in the Chimp Labs regions, I believe.
[13:56]	DogWomble Dollinger 	well 13-15 yo's as i understand it are onloy supposed to be here when linked to the resources of an educational institution
[13:57]	Youri Ashton 	besides, it WILL add a lot of new ideas and functions over time
[13:57]	Treacle 	yes Dog
[13:57]	Treacle 	but how do they find it?
[13:57]	Youri Ashton 	yes jeremy, it does
[13:57]	Treacle 	too many come on main grid
[13:57]	Mags Indigo 	they've always come to the main grid
[13:57]	Cummere Mayo 	treacle they can only come onto main grid if they false register
[13:57]	Mags Indigo 	and always will
[13:57]	Treacle 	regular 13-15 yo just get ARd
[13:57]	Mags Indigo 	when they become bored of the kiddies bit and want to do the naughty stuff
[13:57]	Youri Ashton 	no one on main grid can go to that meeting however....
[13:57]	Treacle 	yes i understand that.
[13:57]	Amanda Linden 	ok, good stuff. i'll look over everything and put together the brainstorm for next week.
[13:58]	Treacle 	but so many are here
[13:58]	Cummere Mayo 	at which point LL really should beging charging their parents with fraud
[13:58]	Peewee Musytari 	they are false registering though, after cheking out what they are stuck with on their real ages
[13:58]	Amanda Linden 	seems like we can contiue the one from today--but go deeper in certain areas--like mentors, resources on web, etc.
[13:58]	Youri Ashton 	Blue Linden used to do that meeting if im not wrong
[13:58]	Treacle 	there should be a way to get them in an educational programme or so.
[13:58]	Jeremy Linden 	And me, Youri, until right before the merge :-)
[13:58]	Youri Ashton 	lol
[13:58]	bob Iwashi 	amanda, can you ask1 question for us: waht are the cances,if any, of soem form of the mentor program returning?
[13:58]	DogWomble Dollinger 	it would be nice treacle, would require involvement of the educational sector so might be easier said than done
[13:58]	bob Iwashi 	chances*
[13:58]	Amanda Linden 	we're lookin at it bob.
[13:58]	Amanda Linden 	:)
[13:58]	Youri Ashton 	well i would love to join you, but unfortunetaly I am not allowed there it seems :(
[13:58]	Treacle 	otherwise if they are not taken care of they will lie and end up in all of the wrong places.
[13:59]	Cummere Mayo 	treacle they still will
[13:59]	Amanda Linden 	hopefully, will have update on that in next few weeks.
[13:59]	Treacle 	nothing is too hard dog with the right planning. imho.
[13:59]	Amanda Linden 	ok, guys. we're at the end of our time.
[13:59]	Raymond Linden 	Hey All - I gotta run. Grat meeting!
[13:59]	Amanda Linden 	but, this has to be the best UG yet!
[13:59]	Lexie 	Great meeting!
[13:59]	Peewee Musytari 	awesome meeting guys
[13:59]	Jeremy Linden 	I'll let Terrence know that there are non-teens who want to bring up teen-related issues. Maybe he'll be able to work something out.
[13:59]	bob Iwashi 	is notign amanda's answers in his diary to come back for a full answer
''
[13:59]	Lexie 	Bye for now!
[13:59]	Youri Ashton 	thanks for having us lindens!
[13:59]	Treacle 	ok ty :)
[13:59]	Darrius Gothly 	Agreed .. Excellent Meeting! Thank you for tapping us .. so to speak.
[13:59]	Lord of Dee 	Cheers guys
[13:59]	Venus Petrov 	tc all
[13:59]	Amanda Linden 	bye everyone. see you next week!
[13:59]	Torben 	bye all
[13:59]	Peewee Musytari 	ty amanda, lexie, raymodn, rand, jeremy
[14:00]	Mags Indigo 	ty all
[14:00]	ANSI 	save our bears
[14:00]	Lisa Fossett 	Thank you all :)
[14:00]	Venus Petrov 	and please don't forget the issues we currently have and redeploy on sexy stuff
[14:00]	Silvana Grut 	bye all
[14:00]	Dresden Ceriano 	i love being tapped
[14:00]	Amanda Linden 	thanks all.
[14:00]	Youri Ashton 	jeremy, i already IM-ed him some time ago and he refused at that time. but perhaps you can indeed get something working
[14:00]	Dresden Ceriano 	lol
[14:00]	Amanda Linden 	rand/jeremy--transcipt?
[14:00]	Mags Indigo 	wanders off for a beer
''
[14:00]	Darrius Gothly 	Naughty Dres ... *grin*
[14:00]	Rand 	Bye all, and thanks!
[14:00]	Amanda Linden 	can you grab it for us?
[14:00]	Dresden Ceriano 	bye Rand
[14:00]	Jeremy Linden 	Rand's on top of the transcript this week. It'll show up on the user group's wiki page :-)
[14:00]	Darrius Gothly 	<-- secretary
[14:00]	Ann Otoole 	bye everyone :)
[14:00]	Amanda Linden 	fab fab fab.
[14:00]	Amanda Linden 	thanks rand
[14:01]	Jeremy Linden 	Also, Darrius seems to do his transcript faster than Rand or I can.
[14:01]	Youri Ashton 	oh amanda, read your IM
[14:01]	Youri Ashton 	:)
[14:01]	Peewee Musytari 	ooh the darrius vs linden transcript race
[14:01]	Amanda Linden 	kk
[14:01]	Peewee Musytari 	set...goooooo
[14:01]	Darrius Gothly 	hehehe .. I cheat ..
[14:01]	Peewee Musytari 	** Loooooo00ooooooL **
''
[14:01]	Dresden Ceriano 	thanks again for the new forum... bye everyone
[14:01]	DogWomble Dollinger 	and comign round the last corner ... darrius is in first place, closely followed by rand with jeremy coming in a tight last
[14:01]	Jeremy Linden 	Darrius, do you use a specific tool to encode the transcript for the wiki?
[14:01]	Peewee Musytari 	till next week alll...*waves n poofs*
[14:02]	Darrius Gothly 	Nope .. just C&P into my wikify script.
[14:02]	ANSI 	take care all
[14:02]	Tiamat Bingyi 	tc all
[14:02]	Jeremy Linden 	Well, the wikify script is what I meant :-)
[14:02]	Silvana Grut 	bye, take care
[14:02]	Jeremy Linden 	The one I'd been using doesn't handle usernames very well.
[14:02]	Darrius Gothly 	http://www.dgp4sl.com/wikify.php5
[14:03]	Jeremy Linden 	Very cool. Thanks!
[14:03]	Darrius Gothly 	yvw
[14:03]	ANSI 	damn lag
Generated by the 'Wikify SL Chat Log' utility by DG Products for Second Life (DGP4SL)