я им написала, пока ничего не ответили...А на сайте вот что написано про доставку(когда РФ выбираешь)shipping costs	24,95 €per bulky good	×per bicycle	×per Trekking	×*	bulk goods: transport-suitcase, bicyclesThe indicated bulk-goods' charge is valid for one parcel, which is one transport-suitcase. If you order more than just one transport suitcase, the charge for bulky goods is increased according to the ordered quantity, since we cannot send several transport-suitcases together in one parcel. 	 x	Delivery method not available. Unfortunately, bulk goods and bicycles cannot be dispatched to these countries.Attention: We offer deliveries by DPD and DHL (only within the EU; outside of the EU only by DHL, who will cooperate with the national postal service for delivery). Within Germany you can also choose delivery by Hermes. Depending on the choice of the transport company, this choice can result in higher transport costs than those mentioned in the table above. The above-mentioned table shows the least expensive freight costs with the corresponding transport company, which needs more time to deliver. The other choice delivers faster, but is more expensive - when making your choice during the ordering process, you will see the corresponding freight costs listed before you agree to our terms and conditions. At this point, you can still return and choose the other transport company.Delivery time complete bikes:From the time you order an available bike in our webshop up to the time we dispatch this bike, it will take approx. 2-5 days. Should the ordered bike not be in stock, the delivery time is extended analogue to the delivery in our warehouse. Information regarding the availability can be obtained at +49-2225-8888-222 or bikes@bike-discount.de. Unfortunately the delivery at a certain date given by you is not possible due to logistic reasons.