вот наше письмо: (если совсем туго с английским, можете написать по русски и перевести через переводчик, или попросить здесь или на сайте египетского клуба, Вам , думаю с удовольствием переведут ))) Это первое, тогда мы хотели первый этаж , т.к. деть везде лез, из целей безопасности  потом просили уже без объяснения причин, просто хотим там-тоDear Sirs, Being the regular guests of the Sindbad Family Hotel, we are planning to spend our near-term vacation here again. First and foremost, let us express our admiration for your great hospitality and kind attitude. Planning to visit Sindbad Family hotel once again we have no doubts that this staying will be as pleasant as usual. We have already booked a tour of S7tour tour operator in Moscow, Russia, and reserved two double rooms from 05.05. till 19.05., 2009 and 05.05 till 12.05 2009.Since previous times you were so kind and attentive to all our requests, we have a favour to ask you again. Would you please reserve for us two rooms on the ground floor with balconies which overlook the aquapark (Sindbad Famili Resort).  We really count on your understanding. It would be so nice to receive your response soon. Yours truly,