Figure 10-1

 Manage (Additional Services)

Figure 10-1
Manage (Additional Services)
Upon ordering services, users will want to manage them. Links to the default installations or locations of the applications and services are put in this section. Users can select from the list of Quick Links for the appropriate services they wish to manage.
Anti-Spam Service
The Anti-Spam Service now has an interface. This interface is a new offering with the SMT 4.1. Figure 10-2 below shows an example of the screen that users will see. This screen configures the Anti-Spam Service and generates the appropriate configurations for the Anti-Spam Service on the server. The configurations are as follows:
Score Threshold Options – This option sets the score that will be the line that spam is set at. Scores higher than this benchmark will be labeled as spam. The default configuration of 5.0 is the strictest and will mark the greatest amount of email as spam.
Remote Message Subjects – This option will “mark up” or replace the subject line for spam messages with what the user inputs into the field. There is another option not to rewrite the subject line.
Encapsulate Spam in Attachments – This option uses attachments for the spam, which ensures that the user does not preview the message. This option is the default selection; however, it can be changed to keep the spam as a text only attachment, or not to use attachments at all and just to display the email as is.
Use Terse Reports – The default of this option is to use full reporting when identifying email as spam. The alternate option is to use a much shorter reporting format of why the message was marked as spam.
Use Bayes System – The Bayes system is an engine used by the service for probability and relationship building between different functions. This system is the logic behind this service, and ensures that it is a true engine and not just a filtering system. The default for this option is ‘on’ for obvious reasons.
Use Auto Learning – This option, on by default, will learn the email pattern of the user. It will create a database of what it has learned. For example, if learning is on, it may learn that you receive email from a specific address, and it appears to always be marked as spam and have a score of over 10. This is used to ensure that more and more spam can be identified and marked.
Figure 10-2
Billing Director
NOTE: Please see the User’s Guide for Billing Director is located at http://support.aitcom.net. If you are unfamiliar with this product, please review the User’s Guide first.
Etools
This feature is no longer supported technically by AIT; however, the suite of products is still included.
Manage Payment Gateway
This option takes users to their Secure Payment Gateway login, after it has been ordered.
Premium Tech Support
This service, if ordered, provides users with a guaranteed response of 30 minutes or less for any issue. More information on the PTS service is located on the AIT website at http://aitcom.net/premiumtechsupport.php
If the user clicks this link, it will take them to http://www.aitpts.com.
From there, users must login to submit trouble tickets.
Program Director
This link provides users with the login interface for the following services.
Power Ads
Email Marketing
Form Builder
From there, users must login and administer each of the services listed above.
NOTE: For more information on Program Director (http://pd.nameservices.net) and the features listed above, please visit their User’s Guides, located at http://support.aitcom.net/.
Utilize DB Manager
This link will direct a user to the URL domain.com/dbmanager/ where domain.com is the user’s Top Level domain name. From there, users must login and administer DB Manager.
NOTE: Please see the User’s Guide for DB Manager is located at http://support.aitcom.net. If you are unfamiliar with this product, please review the User’s Guide first.
Web Stats Analyzer
This link will direct a user to the URL domain.com/webalizer/ where domain.com is the user’s Top Level domain name. From there, users must login and administer Webalizer.
Webmail
This link will direct a user to the URL domain.com/webmail/ where domain.com is the user’s Top Level domain name. From there, users must login and administer Webmail.
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