Figure 7-19


Button functionality after call is selected

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Figure 7-19
Button functionality after call is selected
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bet | 14/42 | Sana | 29.09.2020 | Hajmi | 6,37 Mb. | | #11801 |
Figure 7-19
Button functionality after call is selected:
View – Views a call at the bottom of the screen. Does not send the user email.
Take – Sends the user email and marks the call as taken by that user.
Billing – Sends the call to the billing email address and removes the call from the Queue.
Webmaster - Sends the call to the webmaster address and removes the call from the Queue.
Release – Removes a user’s hold on a call. This can only be done by the user who owns the call.
Remove – Removes the call from the Queue.
Log – Shows the log of the last 200 or so calls that were removed from the queue and by what user.
Grab – Does both the “Take” and “Remove” function at the same time.
Install FrontPage for a Virtual Host
This feature is used to install the Microsoft FrontPage extensions for virtual hosts. While the MS FrontPage software is not supplied by AIT (it must be purchased by the client), AIT does install the FrontPage server side extensions, which are required to utilize many of the features of MS FrontPage.
To install the software, complete the form as illustrated in Figure 10-9 below.
Enter a Virtual Host – The user will select from the list the virtual host domain name for which FrontPage should be installed.
Enter User Name – The username to enter in FrontPage to access the specified domain.
Enter Password – The password to enter in FrontPage to access the specified domain. As in any web service, the password MUST be between 6 and 8 characters, and SHOULD contain letters and numbers. For security reasons, do not use passwords such as love, password, or 123456.
Figure 7-20
Once the user has completed all fields in the form, the form must be submitted. The figure below displays the results when MS FrontPage extensions have been installed successfully.
Figure 7-21
Install File Manager for a Virtual Host
This feature enables the user to install an application that will manage the amount of data that a client can install to a specified directory. The user will be able to utilize a web interface to upload, download, modify, and delete files. The file manager will be installed in the directory specified by the user and will only work for the specified directory. The user may install the file manager for multiple directories.
To install the software, complete the form as illustrated in Figure 7-22.
User Name – The username to access the file manager for the specified domain.
Password – The password to access the file manager for the specified domain. As in any web service, the password MUST be between 6 and 8 characters, and SHOULD contain letters and numbers. For security reasons, do not use passwords such as love, password, or 123456.
Verify Password – Re-enter the password to confirm it was entered correctly.
Domain Name - The user will enter the virtual host domain name for which the file manager is being installed.
Disk Usage Quota – Input the maximum number of data in megabytes (MB) allowed to be installed to this directory. The user needs to ensure this number will not exceed the disk usage allotment for their server.
Installation Directory - The user will specify the directory path for the installation of the file manager. AIT recommends using /www/htdocs/vhdir where vhdir is the directory name for the virtual host domain name when installing this application for virtual hosts.
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