Expenses and Expense Reports 7 - client faq – The sap concur Mobile App (Android / iPhone / iPad)

Expenses and Expense Reports 7
1.Are all Expense-related features available on all devices? 7
2.Which functions can a user perform with regards to managing their expenses and reports? 7
3.What is a mobile "quick" expense and how is it different from a regular expense? 8
4.How much information can be edited by the user? 8
5.Can a user itemize an expense using the mobile app? 8
6.Can a user remove itemizations from an expense? 8
7.Can a user add attendees using the mobile app? 8
8.Can users enter personal car mileage? 8
9.Can a user delete expenses using a mobile device? 9
10.How does a user delete a mobile expense? 9
11.Can a delegate manage a user's expenses and reports via the mobile app? 9
12.Do all expenses entered on the mobile device appear with the special icon when viewed in the web version of Expense? 9
13.Do expense types have to be mapped for the mobile app? Are there defined expense types in the mobile app that need to be mapped to the client's configuration? 10
14.Does everything in a client's configuration appear on the mobile device (for example, vendor lists, or attendee lists)? 10
15.Can a user capture an image of the receipt and attach the image to the expense? 10
16.Does a user need to allow access to the device camera? 10
17.Does a digital photo of a receipt meet IRS guidelines for expense documentation? 10
18.Does it take a long time to upload the receipt images? 11
19.What functionality is available for Expense managers with regards to expense report approval? 11
20.Are all Expense approval workflows available in the mobile app? 11
Travel 11
1.With the SAP Concur mobile app, can a user manage their trip itinerary? 11
2.Will a user incur a charge by using the mobile app? 12
3.Can a user change their itinerary? 12
4.Can a user manage their hotel reservations? 12
5.I cancelled my hotel reservation using the mobile app, but I did not receive a notification email? 12
6. Can a user see hotel properties that are company-preferred? 12
7.Can a user see hotel properties that support e-receipts? 12
8.If a user books a hotel room after business hours but the user's manager is not available to approve the reservation, will the reservation be confirmed? 13
9.Can a user manage their ground transportation? 13
10.How does a user rent a car? 13
11.Will GPS information be available on all mobile devices? 13
12.What functionality is available for travel managers (trip approvers) with regards to trip approval? 14
13.Do mobile bookings that require manager approval trigger the approval email? 14
14.What corporate card information is stored on the Mobile device? 14
15.If the company uses a ghost card, can the user use it for the mobile app? 14
16.If a company uses only ghost cards for booking travel, can a user book travel if only a ghost card is available? 14
17.Sometimes, a TMC can affect a client's ability to use a feature. For instance, if a TMC partner does not support a particular feature, then that feature is not available to the client. Is this the case with the mobile app? 14
18.Does the mobile app support client-defined (custom) trip fields? 14
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