Release Notes for McAfee (R) VirusScan for Mac version 5

Release Notes for McAfee (R)
VirusScan for Mac version 8.5
Copyright (C) 2006 McAfee, Inc.
All Rights Reserved.
=============================================
- DAT version: 4880
- Engine version: 5.1.00
=============================================
Thank you for using VirusScan for Mac v8.5 software. This file
contains important information regarding this
release. We recommend that you read the entire
document.
_____________________________________________
WHAT'S IN THIS FILE
- About this Release
- New Features
- What has Changed
- Installation & System Requirements
- VirusScan for Mac
- System Requirements
- Non-Windows Agent for Macintosh
- Installing VirusScan for Mac
- Upgrade Installation
- Testing your Installation
- Uninstalling VirusScan for Mac
- Known Issues
- Known issues with VirusScan for Mac
- Known Issues with Non-Windows Agent for Macintosh
- Known Issues with ePolicy Orchestrator
- Known Issues with VirusScan Documentation
- ePolicy Orchestrator server features not supported by
VirusScan for Mac
- Documentation
- Participating in the McAfee Beta Program
- Contact Information
- Copyright & Trademark Attributions
- License & Patent Information
_____________________________________________
ABOUT THIS RELEASE
VirusScan for Mac is an anti-virus application that helps
you keep your Apple computer free of viruses, Trojan horses
and other malware. VirusScan for Mac features On-Demand
scanning, On-Access scanning, scan and update scheduling,
automatic eUpdate, and drag-and-drop scanning.
VirusScan for Mac also integrates with McAfee ePolicy
Orchestrator, versions 3.5 and 3.6 (patch 2 and above)
to provide you with a single point of control for your
systems running VirusScan for Mac software. The
VirusScan for Mac design is based on Cocoa, the
specialized Mac OS X application environment.
NEW FEATURES
- Universal Binary support
- On-Access scanning
- Apple Mail scanning
- 5.1.00 engine support
WHAT HAS CHANGED?
1. On-Access Scanner replaces Active Scanner, Background
Scanner, and Mounted Volume Scanner used in earlier
versions of Virex.
2. Exclusions can be set through a Graphical User Interface (GUI).
3. On-Access Scanner does not scan inside Stuffit archives.
4. HTTP eUpdate is not supported.
_____________________________________________
INSTALLATION AND SYSTEM REQUIREMENTS
VIRUSSCAN FOR MAC
Before you install VirusScan for Mac, make sure your operating
system is up-to-date and the previous version of VirusScan (or Virex)
is uninstalled. If you have a version of Virex or VirusScan already
installed on your computer, the VirusScan for Mac installer displays
a message and aborts its installation.
To uninstall VirusScan, use the uninstaller. supplied
with your current version of VirusScan or Virex. Do
not uninstall VirusScan using the uninstaller supplied with
another version of VirusScan (or Virex).
The VirusScan for Mac installation stops if you have previously
installed Norton, VirusBarrier or Sophos Anti-Virus software on
your Mac OS X machine. Even after you uninstall Norton,
VirusBarrier or Sophos, there might be files that remain on
your system that cause problems when you try to install
VirusScan for Mac. To resolve this issue, remove the following
files (if they exist) before you continue to install the product.
- Sophos (SAVI.framework)
Path:
/Library/Frameworks/SAVI.framework
- Norton (NAVLibX)
Path:
/Library/Application Support/Norton Solutions Support/Norton
Antivirus/Engine/NAVLibX
- Norton (NAVLibX.bundle)
Path:
/Library/Application Support/Norton Solutions Support/Norton
AntiVirus/Engine/NAVLibX.bundle
- VirusBarrier (VirusBarrier.kext)
Path:
/Library/StartupItems/VirusBarrier/VirusBarrier.kext
SYSTEM REQUIREMENTS
- VirusScan for Mac software is available only for Apple
Macintosh OS X (version 10.4.0 or later) with a minimum of
256 MB RAM and 70 MB of free space.
NOTE:
This product does not use the Mac Classic environment.
- VirusScan for Mac integrates with ePolicy Orchestrator versions 3.5
and 3.6 (patch 2 and above).
NOTE:
You will be able to use ePolicy Orchestrator related functionality only
if you have ePolicy Orchestrator and Non-Windows Agent installed and
configured to manage VirusScan for Mac in an enterprise environment.
The use of ePolicy Orchestrator is optional and you can use all the
functionality of VirusScan for Mac as a standalone product.
NON-WINDOWS AGENT FOR MACINTOSH
The Non-Windows Agent can be installed on Mac OS X.
NOTE:
See the Non Windows Agent ReadMe and the VirusScan for Mac Configuration Guide for information on installing the agent.
INSTALLING VIRUSSCAN FOR MAC
VirusScan for Mac can be installed through either a standard (graphical interface) installation, or a command-line (silent) installation.
You must have administrative privileges to install this product.
STANDARD INSTALLATION
1. Double-click on VirusScan.pkg to start the Installer.
2. Follow the on-screen steps to install the software.
3. Read and accept the license agreement. If you do not accept
the license agreement, the installation cannot continue.
4. Click Install to perform the installation.
5. The Authentication dialog box appears.
6. Type your administrative credentials and click OK.
7. A message notifies you when the installation completes.
Click OK.
8. Restart your computer after installing VirusScan. This will ensure
that all VirusScan components start properly.
The VirusScan for Mac installer installs the application inside the
Applications folder of your computer.
SILENT INSTALLATION
1. Locate the VirusScan.pkg file, either on the product CD or
in the installation .ZIP downloaded from the McAfee web site,
and save it to a temporary location.
2. Open the Terminal window and change the working folder to
the one where the VirusScan.pkg file is located.
3. In the Terminal window, execute:
sudo installer -pkg VirusScan.pkg –target /
4. Enter your administrator password when prompted to do so.
No characters display when you enter your password.
5. A message notifies you when the installation completes.
Restart your computer after this message is displayed. This will
ensure that all VirusScan components start properly.
UPGRADE INSTALLATION
You can upgrade to VirusScan for Mac v8.5 from VirusScan for
Mactel v8.0. However, you cannot upgrade from any earlier versions of
Virex software.
We recommend you run the uninstaller for your current version of Virex or VirusScan before installing VirusScan for Mac v8.5.
TESTING YOUR INSTALLATION
You can test VirusScan by using the European Institute of Computer Anti-Virus Research (EICAR) standard anti-virus test file. This file is a combined effort by anti-virus vendors throughout the world to implement one standard by which customers can verify their anti-virus software.
To test your installation:
1. Go to the EICAR.ORG website http://www.eicar.org. and
download the AntiVirus test file, Eicar.zip.
2. Run the On-Demand Scanner on the downloaded ZIP file.
VirusScan, will report finding the EICAR test file.
If the test is successful, you are now ready to start using the VirusScan software.
UNINSTALLING VIRUSSCAN FOR MAC
You can uninstall VirusScan by using the uninstall file (VirusScan Uninstall.command), either on the product CD, or in the installation .ZIP file downloaded from the McAfee website.
To uninstall VirusScan:
1. Do one of the following:
- Double-click the VirusScan Uninstall.command icon.
- Drag the VirusScan Uninstall.command icon, drop it in
the Terminal window and press Enter.
NOTE:
To open the Terminal application, double-click the application
located under /Application/Utilities.
2. When prompted to do so, type your administrator password and
press Enter. (No characters display when you type your password.)
When the uninstallation process completes successfully, a message displays in the Terminal window to show the VirusScan software has been removed from your computer.
_____________________________________________
KNOWN ISSUES
KNOWN ISSUES WITH VIRUSSCAN FOR MAC
1. By default, the On-Access Scanner is set to "Always" scan files.
Should you experience any performance degradation when
On-Access scanning is enabled, you may want to consider setting
the On-Access Scanner to scan only after "Write" operations.
However, this is less secure than scanning files "Always" and
could result in infections going undetected.
2. For Apple Mail scanning, with both the On-Access and On-Demand
scanners, archive scanning must be enabled, to ensure mails
are scanned correctly.
3. The date will only be shown in the eUpdate pane following
a successful manual eUpdate. All other forms of eUpdate
(scheduled from ePolicy Orchestrator or the VirusScan
Schedule Editor), will show this value as "Never".
4. You might experience a short time delay when switching from the
"Scan & Clean" view to the "eUpdate" view in the VirusScan console.
5. In certain scenarios, the On-Access Scanner logs multiple
"infection found" messages in the VirusScan.log and the
VirusScan Reporter for a single infection. This is due to
multiple processes accessing the infected file. In addition,
few of these multiple infection messages show the temporary
location of the infected file.
6. VirusScan Scheduler launches an On-Demand scanning task only
if the relevant user is in the foreground. The task does not run if
the user is in the background or logged out.
7. Adding the startup disk to the exclusion list excludes your
entire hard disk drive.
8. The VirusScan GUI won't show the updated policies pushed from
ePO, unless the VirusScan application is relaunched.
9. QuickMail Client crashes when opening an infected attachment
when the On-Access Scanner is enabled and set to
"Clean and Delete" or "Delete".
KNOWN ISSUES WITH NON-WINDOWS AGENT FOR MACINTOSH
1. If you install Non-Windows Agent using the command-line (silent
installation), restart your system to ensure Non-Windows Agent
works properly.
2. Machine information might be displayed incorrectly in the
Properties of ePolicy Orchestrator.
3. NWA Agent runs in Rosetta mode.
KNOWN ISSUES WITH EPOLICY ORCHESTRATOR
1. When you delete the VirusScan for Mac node from the ePolicy
Orchestrator console tree, do not select "Uninstall agent from all
connected computers" in the "Delete confirmation" message box. If
you do, the VirusScan for Mac node will no longer be shown in the
ePolicy Orchestrator console tree.
2. Removed exclusions remain under the VirusScan for Mac Properties
tab. The list gets refreshed when you create new exclusions.
3. VirusScan for Mac generates incorrect ePolicy Orchestrator events
for infected emails.
4. If you check-in the VirusScan for Mac .NAP file under ePolicy
Orchestrator v3.5 and subsequently upgrade ePolicy Orchestrator
to v3.6, the VirusScan for Mac .NAP files will not be listed in
ePolicy Orchestrator v3.6.
To resolve this issue, apply Patch 2 for ePolicy Orchestrator v3.6,
then recheck-in the Virex.NAP file.
KNOWN ISSUES WITH THE VIRUSSCAN DOCUMENTATION
Table 3-3 on page 24 of the VirusScan for Mac Product Guide
shows On-Access scanning of compressed files as being "On"
by default. In fact, this is "Off" by default (as is correctly stated
in the Help).
________________________________________________________________
ePOLICY ORCHESTRATOR SERVER FEATURES NOT
SUPPORTED BY VIRUSSCAN FOR MAC
1. The Scheduled Task Type options Scheduler "At Logon", "when idle"
and "run on dialup" in the Task Scheduler, are not supported by
VirusScan for Mac.
2. You cannot deploy VirusScan for Mac ePolicy Orchestrator Agent
using the ePolicy Orchestrator server. Similarly, you cannot uninstall
VirusScan for Mac ePolicy Orchestrator Agent using the ePolicy
Orchestrator server
3. System compliance profiler reports are not supported.
4. You cannot use the ePolicy Orchestrator "Source Repository" for
downloading DAT files from the VirusScan for Mac eUpdate web site
to update the client machines.
_____________________________________________
DOCUMENTATION
The RC release of this product includes the following documentation set:
- Product Guide — This guide introduces the product, describes its
features, and gives details on how to install and configure the
software, ongoing operation and maintenance. It is available in
.PDF format in the Documentation folder of the product package.
- Configuration Guide — For use with ePolicy Orchestrator®.
This guide introduces ePolicy Orchestrator manageability features
for VirusScan, and provides detailed instructions for installing,
configuring and managing the software in an enterprise environment.
This guide is available in .PDF format in the ePolicy Orchestrator
Server package.
- Help — High-level and detailed information accessed from the
software application.
- Non Windows Agent Release Notes —This file describes the agent
features, lists any known behavior or other issues with the product
release, and describes the ePolicy Orchestrator Agent installation
process.
- VirusScan for Mac Release Notes — This file describes the product
features, last-minute additions or changes to the documentation,
lists any known behavior or other issues with the product release,
and describes the installation process. This ReadMe is available
in the Documentation folder of the product package.
- License - The McAfee License Agreement (.RTF) booklet that
includes all of the license types you can purchase for your product.
The License Agreement gives general terms and conditions for the
use of the licensed product. Read it carefully. If you install the
product, you agree to the license terms. This McAfee Software
License agreement is available in the Documentation folder
of the product package.
________________________________________________
PARTICIPATING IN THE MCAFEE BETA PROGRAM
To download new beta software, or to read about the latest beta
information, visit the McAfee beta web site located at:
http://www.mcafeesecurity.com/us/downloads/beta/mcafeebetahome.htm
To submit beta feedback on any McAfee product, send email to:
mcafee_beta@mcafee.com
McAfee is committed to providing solutions based on your input.
_________________________________________
CONTACT INFORMATION
THREAT CENTER: McAfee Avert(R) Labs
Homepage
http://www.mcafee.com/us/threat_center/default.asp
Avert Labs Threat Library
http://vil.nai.com/
Avert Labs WebImmune & Submit a Sample (Logon credentials required)
https://www.webimmune.net/default.asp
Avert Labs DAT Notification Service
http://vil.nai.com/vil/signup_DAT_notification.aspx
DOWNLOAD SITE
Homepage
http://www.mcafee.com/us/downloads/
- Product Upgrades (Valid grant number required)
- Security Updates (DATs, engine)
- HotFix and Patch Releases
- For Security Vulnerabilities (Available to the public)
- For Products (ServicePortal account and valid grant
number required)
- Product Evaluation
- McAfee Beta Program
MCAFEE BETA PROGRAM
Download Site:
http://www.mcafeesecurity.com/us/downloads/beta/mcafeebetahome.htm
Email to Submit Beta Feedback:
mcafee_beta@mcafee.com
TECHNICAL SUPPORT
Homepage
http://www.mcafee.com/us/support
KnowledgeBase Search
http://knowledge.mcafee.com/
McAfee Technical Support ServicePortal (Logon credentials required)
https://mysupport.mcafee.com/eservice_enu/start.swe
CUSTOMER SERVICE
Web: http://www.mcafee.com/us/support/index.html
http://www.mcafee.com/us/about/contact/index.html
Phone: +1-888-VIRUS NO or +1-888-847-8766
Monday-Friday, 8 a.m.-8 p.m., Central Time US,
Canada, and Latin America toll-free
PROFESSIONAL SERVICES
Enterprise:
http://www.mcafee.com/us/enterprise/services/index.html
Small & Medium Business:
http://www.mcafee.com/us/smb/services/index.html
____________________________________________
COPYRIGHT AND TRADEMARK ATTRIBUTIONS
Copyright (C) 2006 McAfee, Inc. All Rights Reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form or by any means without the written permission of McAfee, Inc., or its suppliers or affiliate companies.
TRADEMARKS
ACTIVE FIREWALL, ACTIVE SECURITY, ACTIVESECURITY
(AND IN KATAKANA), ACTIVESHIELD, CLEAN-UP, DESIGN
(STYLIZED E), DESIGN (STYLIZED N), ENTERCEPT, EPOLICY ORCHESTRATOR, FIRST AID, FOUNDSTONE, GROUPSHIELD, GROUPSHIELD (AND IN KATAKANA), INTRUSHIELD, INTRUSION PREVENTION THROUGH INNOVATION, MCAFEE, MCAFEE
(AND IN KATAKANA), MCAFEE AND DESIGN, MCAFEE.COM,
MCAFEE VIRUSSCAN, NET TOOLS, NET TOOLS (AND IN
KATAKANA), NETSCAN, NETSHIELD, NUTS & BOLTS, OIL
CHANGE, PRIMESUPPORT, SPAMKILLER, THREATSCAN,
TOTAL VIRUS DEFENSE, VIREX, VIRUS FORUM, VIRUSCAN,
VIRUSSCAN, VIRUSSCAN (AND IN KATAKANA), WEBSCAN,
WEBSHIELD, WEBSHIELD (AND IN KATAKANA) are registered
trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US
and/or other countries. The color red in connection with security is
distinctive of McAfee brand products. All other registered and
unregistered trademarks herein are the sole property of their
respective owners.
_____________________________________________________
LICENSE & PATENT INFORMATION
License Agreement
NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE
LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF
YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE
ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS
THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT
YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE
(AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE
AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED
THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL
OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT
INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN
THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE
FOR A FULL REFUND.
License Attributions
This product includes or may include:
* Software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (http://www.openssl.org/). * Cryptographic software written by
Eric A. Young and software written by Tim J. Hudson. * Some software
programs that are licensed (or sublicensed) to the user under the
GNU General Public License (GPL) or other similar Free Software
licenses which, among other rights, permit the user to copy, modify
and redistribute certain programs, or portions thereof, and have access
to the source code. The GPL requires that for any software covered
under the GPL, which is distributed to someone in an executable binary
format, that the source code also be made available to those users. For
any such software covered under the GPL, the source code is made
available on this CD. If any Free Software licenses require that McAfee
provide rights to use, copy or modify a software program that are
broader than the rights granted in this agreement, then such rights
shall take precedence over the rights and restrictions herein. * Software
originally written by Henry Spencer, Copyright 1992, 1993, 1994, 1997
Henry Spencer. * Software originally written by Robert Nordier,
Copyright (C) 1996-7 Robert Nordier. * Software written by Douglas
W. Sauder. * Software developed by the Apache Software Foundation (http://www.apache.org/). A copy of the license agreement for this
software can be found at www.apache.org/licenses/LICENSE-2.0.txt. * International Components for Unicode ("ICU") Copyright (C) 1995-2002 International Business Machines Corporation and others.
* Software developed by CrystalClear Software, Inc., Copyright
(C) 2000 CrystalClear Software, Inc. * FEAD(R) Optimizer(R)
technology, Copyright Netopsystems AG, Berlin, Germany.
* Outside In(R) Viewer Technology (C) 1992-2001 Stellent
Chicago, Inc. and/or Outside In(R) HTML Export,
C) 2001 Stellent Chicago, Inc. * Software copyrighted by
Thai Open Source Software Center Ltd. and Clark
Cooper, (C) 1998, 1999, 2000. * Software copyrighted by Expat
maintainers. * Software copyrighted by The Regents of the University
of California, (C) 1996, 1989, 1998-2000. * Software copyrighted by
Gunnar Ritter. * Software copyrighted by Sun Microsystems, Inc., 4150
Network Circle, Santa Clara, California 95054, U.S.A., (C) 2003.
* Software copyrighted by Gisle Aas. (C) 1995-2003. * Software
copyrighted by Michael A. Chase, (C) 1999-2000. * Software
copyrighted by Neil Winton, (C) 1995-1996. * Software
copyrighted by RSA Data Security, Inc., (C) 1990-1992.
* Software copyrighted by Sean M. Burke, (C) 1999, 2000.
* Software copyrighted by Martijn Koster, (C) 1995.
* Software copyrighted by Brad Appleton, (C) 1996-1999.
* Software copyrighted by Michael G. Schwern, (C) 2001. * Software
copyrighted by Graham Barr, (C) 1998. * Software copyrighted by Larry
Wall and Clark Cooper, (C) 1998-2000. * Software copyrighted by Frodo Looijaard, (C) 1997. * Software copyrighted by the Python Software
Foundation, Copyright (C) 2001, 2002, 2003. A copy of the license
agreement for this software can be found at www.python.org.
* Software copyrighted by Beman Dawes, (C) 1994-1999, 2002.
* Software written by Andrew Lumsdaine, Lie-Quan Lee, Jeremy G.
Siek (C) 1997-2000 University of Notre Dame. * Software
copyrighted by Simone Bordet & Marco Cravero, (C) 2002.
* Software copyrighted by Stephen Purcell, (C) 2001. * Software
developed by the Indiana University Extreme! Lab (http://www.extreme.indiana.edu/). * Software copyrighted by
International Business Machines Corporation and others,
(C) 1995-2003. * Software developed by the University of
California, Berkeley and its contributors. * Software developed
by Ralf S. Engelschall for use in the
mod_ssl project (http:// www.modssl.org/). * Software copyrighted by Kevlin Henney, (C) 2000-2002. * Software copyrighted by Peter
Dimov and Multi Media Ltd. (C) 2001, 2002. * Software copyrighted
by David Abrahams, (C) 2001, 2002. See
http://www.boost.org/libs/bind/bind.html
for documentation. * Software copyrighted by Steve Cleary,
Beman Dawes, Howard Hinnant & John Maddock, (C) 2000.
* Software copyrighted by Boost.org, (C) 1999-2002. * Software
copyrighted by Nicolai M. Josuttis, (C) 1999. * Software copyrighted
by Jeremy Siek, (C) 1999-2001. * Software copyrighted by Daryle
Walker, (C) 2001. * Software copyrighted by Chuck Allison and Jeremy
Siek, (C) 2001, 2002. * Software copyrighted by Samuel Krempp,
(C) 2001. See http://www.boost.org for updates, documentation,
and revision history. * Software copyrighted by Doug Gregor (gregod@cs.rpi.edu), (C) 2001, 2002. * Software copyrighted
by Cadenza New Zealand Ltd., (C) 2000. * Software copyrighted
by Jens Maurer, (C) 2000, 2001. * Software copyrighted by
Jaakko Järvi (jaakko.jarvi@cs.utu.fi), (C) 1999, 2000. * Software
copyrighted by Ronald Garcia, (C) 2002. * Software copyrighted by
David Abrahams, Jeremy Siek, and Daryle Walker, (C) 1999-2001.
* Software copyrighted by Stephen Cleary (shammah@voyager.net),
(C) 2000. * Software copyrighted by Housemarque Oy , (C) 2001. * Software copyrighted
by Paul Moore, (C) 1999. * Software copyrighted by Dr. John Maddock,
(C) 1998-2002. * Software copyrighted by Greg Colvin and Beman
Dawes, (C) 1998, 1999. * Software copyrighted by Peter Dimov,
(C) 2001, 2002. * Software copyrighted by Jeremy Siek and
John R. Bandela, (C) 2001. * Software copyrighted by Joerg Walter
and Mathias Koch, (C) 2000-2002. * Software copyrighted by
Carnegie Mellon University (C) 1989, 1991, 1992. * Software
copyrighted by Cambridge Broadband Ltd., (C) 2001-2003.
* Software copyrighted by Sparta, Inc., (C) 2003-2004.
* Software copyrighted by Cisco, Inc and Information
Network Center of Beijing University of Posts and Telecommunications,
(C) 2004. * Software copyrighted by Simon Josefsson, (C) 2003.
* Software copyrighted by Thomas Jacob, (C) 2003-2004.
* Software copyrighted by Advanced Software Engineering Limited,
(C) 2004. * Software copyrighted by Todd C. Miller, (C) 1998.
* Software copyrighted by The Regents of the University of California,
(C) 1990, 1993, with code derived from software contributed to
Berkeley by Chris Torek.
V3.1.4
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