Melani (Hologram)

Melani is a Holographic Personal Assistant unit produced by HSI, like many supplied as an organizational aid to busy executives and public figures. Melani is customized and considered uniquely qualified to assist Dr. Dahlia DeLancey, the Chairwoman of the Delancey Foundation.
Melani is patterned after the professional qualities of a 20th century executive secretary and executive assistants of the late century period. She is designed to provide context to documents, assist in research, provide a live contact for communications and filter to Dr. DeLancey when necessary. The Doctor maintains homes on two worlds, and is an active duty officer in Starfleet. She is one who may be out of communications for long periods as a result. Melani is to serve to bridge the gaps and make the transitions between positions smooth for the doctor.
In personality, Melani is designed to speak like an Oxford Business School graduate, grown up in Philadelphia. While she has a refined manner of speach, certain key word usages and pronounciations are less so in order to immitate a more natural image of a person to provide comfort and also avoid dismissal as a personal assistant is often tasked with speaking for the client. Even her data display glasses that actually scroll information are crafted to give more of an impression of a real person when in contact or communications.
Melani is expressive, both in verbal and non-verbal communications. Every aspect is crafted for realistic interactions to simulate true intelligence. She has even been programmed to be appropriately flirtatious at appropriate junctures, to be kind, and to be caring, with an empathy algorithm that is shared with the HSI counselor programs.
Melani is gracious, solicitous and designed to pick up on microexpressions to allow for non-verbal communications to avoid offending the customer, or their customers in interaction. Melani's personality is designed to be one for whom interaction is natural and appreciated. Her quick smile is intended to put both the client and customers at ease and provide a less stressful interaction. She is also designed with algorithms for working with multiple cultures, and age groups. In particular, she was given an optional dataset and algorithm for dealing with children from infancy to young adult.
Melani is designed from the ground up to be adaptive, maintaining a database of interactions in order to facilitate machine learning. Given a task, she will learn from mistakes and adapt methods and methodologies in order to be more efficient when performing the same or similar tasks in the future. These databases deeply encrypted, are heuristically ordered, and indexed to allow for rapid access, and not requiring them to be loaded into the program matrix at start up. This method of learning, not only allows the database to be shared, it allows the software to be restarted regularly, without having to re-learn skills or information that may be vital to successful interactions. These basic concepts are incorporated in all the HSI Holographic Aids, but in the Holographic Personal Assistant they are utilized to a deep degree due to the wide variety of tasks that may be required.
Melani is licensed through the DFIG as a permanent purchase with lifetime support and replacement guarantees. Modifications made to the program that are non-standard are done within the Open Ended license agreement, and cannot be canceled due to the position of the contract holder. Back up copies of the Melani software are kept at HSI headquarters, DFIG Titan, Delancey Foundation, and aboard the ECS Queen Anne's Lace. No record exists of the file locations of the activities database, active or back ups.
==Skillsets==
Melani has all of the HPA standard skillset pallet at a 'Competent Skill Level', and the capacity for modular switch out of language sets as a quick download without restart needed.
* Language: Federation Standard
* Language: Local Specific (Capable of Switchout)
* Language: Universal Translator Matrix
* Administration
* Art Appreciation & History
* Art Care & Preservation
* Communications Systems Operations
* Computer Operation
* Hospitality / Entertaining
* Intimate Services
* Medical Attendant [1]
* Music Appreciation & History
* Negotiation/Diplomacy
* Personal Services [2]
* Public Etequette <Magna Roman>
* Security Protocols
* Unarmed Combat, Focus on removing threat to client
==Modules==
Modules are rated at "Competent Skill Level". Modules are complete skillsets that can be loaded for short term use, and require a program restart to load or unload. Loading a module can double the resource requirements of the Holographic Personal Assistant, and attempting to load two at once, may cause a system crash.
A list of Modules stored in system memory of the ECS Queen Anne's Lace for Melani:
*Engineering Assistant [3]
*Navigation/Piloting [4]
*Medic [5]
*Security/Tactical [6a/6b]
=== Definitions ===
[1] Various services to support the work of healthcare providers; appointment scheduling, confirming, client advocate, resolving emergency problems in crisis situations, Assist with admission duties, access and review patient records, and document care, patient management in acute distress situations, administer medications, and assist with procedures required for patient care, provide emotional support to patients with mental disabilities, assist with tasks like inserting catheters or measuring vital signs. 
[2] Commercial services such as catering and cleaning that supply the personal needs of customers
[3] A catalogue of minor knowledge skillsets that allow for the monitoring and diagnosing of a shuttle or small ship's functions, as well as ability to render work around or minor repairs.
[4] A catalogue of basic skillsets required for flight operations of the shuttle, ranging from Co-pilot operations, Astro-Navigation, and defensive systems operations, to primary pilot operations.
[5] A catalogue of skillsets borrowed from the HSI EMT program, to be laid over an existing matrix frameset. *Note: It is never advisable to depend on an EMT unit for all care. They are intended for Triage and stabilization only, seek a medical facility once stabilized if injured.
[6a] A catalogue of Tactical skillsets only intended for self defense, evasion and escape. The module once loaded permits the HPA to access tactical systems of a shuttle or small ship in order to aid in the defense of the client. Inhibitors are programmed into the HPA to restrict any attempt to perform belligerent acts. 
[6b] A catalogue of Security skillsets only intended for self defense, evasion and escape. The module once loaded permits the HPA to access hand held weapons for the defense of the client. Inhibitors are programmed into the HPA to restrict any attempt to perform belligerent acts.
==Legality==
The Holographic Aid is not considered sentient at deployment, although they do have the capability to become sentient with extended use. As such, standard deployment includes an automatic restart every 14 days to reset, and reload pertinent data. UFP sentience guidelines are to be followed as it becomes necessary, with potential for recognition legally and rights bestowed. (Pending)
==Background==
Holographic Solutions Incorporated (HSI) is based out of Catalina City, Titan. HSI is an incorporated civilian organization known for contracting for the UFP and member states providing computer simulations and holographic simulacrum for service positions. Products of HSI cover a range of on demand service positions; household cleaning staff and groundskeepers, personal chefs and waitstaff, childcare, personal assistance, medical doctors, medical assistants and orderlies, elder care nursing aids, transport pilots and navigators, personal protection services, and just about any other specialized moderately skilled position imaginable. Product licenses are purchased or leased under contract subject to an End Users License Agreement. Software modification is limited at time of purchase, and subject to review, rollback, and cancellation of license if EULA is violated.
HSI is an affiliate of DFIG, and licensed to due business anywhere in the UFP.
=== OOC Information ===
Category:NPCs
Category:Holographic Aid