107832-update-notes-1208-thread-completely-deleted

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Not being funny, but I was half way through reading the patch notes & the commentary afterwards, and you guys deleted it.
I can understand moderation due to patch content being changed, and the OP being edited, but completely deleting threads?
Seems a little Draconian to me... best hope I don't say anything untowards, else this post is for the shredder too.
If I say Carbine I love you, would that help? :D	
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We're reverting the hotfix, as such those notes are no longer relevant and have been removed. I'm very sorry for the inconvenience, I know it's annoying when you're getting ready to reply! :)
 
Upside - no player data has been lost.
 
- Team WildStar 	
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			I'm gonna guess they are performing a rollback since the servers where down for emergency maintenance shortly after the patch. 	
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No, becuase someone like me would come along and say something like.
 
The Devs aren't listening.
 
Then the thread might get deleted.	
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			Well all be damned when I was hosting a private server we did this stuff all the time. We wanted to fix what players wanted fixed but we didn't test it because we were an unprofessional PRIVATE SERVER. Carbine why are we paying for a private server service with such great hype (and combat)...	
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We're reverting the hotfix, as such those notes are no longer relevant and have been removed. I'm very sorry for the inconvenience, I know it's annoying when you're getting ready to reply! :)
 
Upside - no player data has been lost.
 
- Team WildStar 
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So wait...there was a 2 hour scheduled maintenance, which they are now 86ing? 
#Confused 	
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We're reverting the hotfix, as such those notes are no longer relevant and have been removed. I'm very sorry for the inconvenience, I know it's annoying when you're getting ready to reply! :)
 
Upside - no player data has been lost.
 
- Team WildStar 
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			it appears that the hotfix/patch they were going to release today broke the servers so much they had to roll back to the old patch, while postponing the new hotfix/patch	
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So wait...there was a 2 hour scheduled maintenance, which they are now 86ing? 
#Confused 
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It's called a hotfix and not a fix for a reason.  Because it's a hasty bandaid patch.  They could easily make you wait the full month for fixes but they have the courtesy to push them out asap.  I feel so bad for Carbine sometimes.  Damned if they do, damned if they don't.
 
The game has been out for 2 and a half months and is under more scrutiny and pressure to be perfect than World of Warcraft with 10 years behind it and billions of dollars.
 
Blows my mind sometimes. If the game is still in a bad way in six months then maybe some people have a valid argument.  Otherwise shut your pie holes.  Clearly you have no idea how real work gets done.  Unless they have a programmer named shalazar the wizard over at Carbine studios I'm fairly certain bug fixes/content updates take time.
 
Using all other MMOs as a precedent things will get better as months go by.  The sixth month patch will be super polished because they've been working on it since before launch.  The first few patches are always lackluster because they are under pressure to get them out the door.  It had the least amount of development time.
 
I used to get frustrated in the first month or two when the game wasn't as flawless as I expected it to be.  Then I realized that's not Carbines fault.  It was my own for having unrealistic expectations on a brand new IP being built from the ground up.  If this game not being flawless gets you that frustrated maybe you should just take a break and evaluate why you're so miserable.  Chances are it has little to do with Wildstar.	
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			Ugh. And the launcher still says "realms online" even though they aren't. It's a little thing, but it irritates me.	
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Ugh. And the launcher still says "realms online" even though they aren't. It's a little thing, but it irritates me.
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@Fry ;)
 
The only thing that "clears that" for me is to reboot my computer.  Then the correct flag shows up.  I don't fully understand why.  If it was HTMLish related I would think clearing the web cash would do this ( since most of the client info seems to be web related ). >.>  <.<	
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			Don't forget, there is an upside, they didn't lose our data so we are Lucky, Lucky, Lucky	
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Same here. :)
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			Now you'r going to get this thread locked  :D	
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Ugh. And the launcher still says "realms online" even though they aren't. It's a little thing, but it irritates me.
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Could you shed some light on this patch, why was it not tested on the Test Realm first?
I suppose you are in a Skype group with devs or something like that, since you provide dev updates sometimes.
I'm just curious how this was allowed to happen.
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I'm sorry I don't have any information on this in specific. I know that's not the answer you're looking for, but it's the best one I have at the moment. 
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I'm sorry I don't have any information on this in specific. I know that's not the answer you're looking for, but it's the best one I have at the moment. 
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			Crafted items are still turning white and losing stats since early July, possibly since beta. I hope the magical "REALM RESTART" fixes my items, because the devs still don't know how to reproduce this, SINCE BETA. 	
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That's fine, was just wondering.
If you do have a communication channel with the devs, any updates on ETA would be very much appreciated :D
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			Canceled my subscription a few days ago. Was hoping to enjoy what time I had left, but alas, same old story continues...	
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For some inane reason, this really made me chuckle. In fact, I think little fragments of my breakfast hit the wall opposite :blink:
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			It's never too early or late for breakfast :)	
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something happens there.. some NA servers went back online last minutes.. http://www.wsstatus.com/
 
€: somehow the post landed in the wrong tab .. sorry for offtopic.. plz delete 
			
				
	Edited August 12, 2014 by Zavaz	
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			The test server is for major content patches. Patches are done in teams. Certain teams work on certain things. And a hotfix is simply a hastily thrown together fix in an attempt to circumvent customer frustration or exploiting. And is very likely to either be buggy or broken. Rarely will you ever see a hotfix go without a hitch. People need to calm down. It's a brand new game, and i promise the devs are busting their a$$es to fix problems.	
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You're having breakfast at 11:30?
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You're having breakfast at 11:30?
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and i promise the devs are busting their a$$es to fix problems.
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That's comforting. Thank you. I assume you can clearly state this as fact because you work in the office there too?
 
I do love unsubstantiated assumptions stated as fact. Gives me a warm glow. :D
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			Glad I wasn't the only one to catch that.  Remember, the players are watching...	
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I think its a fairly accurate assumption. If you had personal stock in a multi million dollar business and your paycheck completely depended on the success of the product, you'd bust your a$$ as well. Or so i would hope.
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Glad I wasn't the only one to catch that.  Remember, the players are watching...
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Ah, my mistake. I thought you had stated it as a fact. I didn't realise it was merely an assumption. Personally, I don't buy stocks, but then again I am prudent enough never to make promises to people based merely upon my own assumptions, lol.
That having been said, I promise that it won't rain later, so don't bother taking your brolly out with you. Oops.
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Chua want refund, just started to rain!
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Wow, take off the tinfoil hat.
You really think they'd try to "hide" a thread that hundreds of people have seen?
This is a rollback.
The comments were pointless as soon as this was decided.
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@Olivar,
 
But, isn't that the only time Chua's get to take a shower because of Science and stuff? ;)	
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Chua's aint real.
 
Jus sayin....
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hmm... a roll back on a patch.. ok. no problem. So I take it that the servers are still down (6:00am) here.
 
One possible suggestion I might make here is to put up some kind on server status page to give us players some inkling of what's going on.
 
that is unless of course my install somehow no longer sees the servers, then a 'Repair Install' option on the launcher might help  /shrug.
 
just in case something on my end is bad. :wub:	
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			Well all NA is up akt wsstatus.com ... so EU has still to see movement.  Maybe they are testing on the NA server farm as a whole before opening the gates.	
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			The EU has been discontinued due to the hugely over-inflated price of bacon!	
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			Just tested my login on Caretaker, still getting the 'No servers availabale at this time" error. Maybe i have to reinstall again ...	
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Just tested my login on Caretaker, still getting the 'No servers availabale at this time" error. Maybe i have to reinstall again ...
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			No you don't have to reinstall.  While the NA Auth server and all the NA server show up.  The login server is down to control traffic.  As I said it could be because they are testing on the server farm as a whole before starting up the EU and opening the Login server.  wsstatus.com doesn't show the status of the login server.  Wait so you don't have to load unnecessarily.	
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The EU has been discontinued due to the hugely over-inflated price of bacon!
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			Chillia it's also the error message for when the servers are up but the login server is closed to Wildstar. ;)	
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It's called a hotfix and not a fix for a reason.  Because it's a hasty bandaid patch.  They could easily make you wait the full month for fixes but they have the courtesy to push them out asap.  I feel so bad for Carbine sometimes.  Damned if they do, damned if they don't.
 
The game has been out for 2 and a half months and is under more scrutiny and pressure to be perfect than World of Warcraft with 10 years behind it and billions of dollars.
 
Blows my mind sometimes. If the game is still in a bad way in six months then maybe some people have a valid argument.  Otherwise shut your pie holes.  Clearly you have no idea how real work gets done.  Unless they have a programmer named shalazar the wizard over at Carbine studios I'm fairly certain bug fixes/content updates take time.
 
Using all other MMOs as a precedent things will get better as months go by.  The sixth month patch will be super polished because they've been working on it since before launch.  The first few patches are always lackluster because they are under pressure to get them out the door.  It had the least amount of development time.
 
I used to get frustrated in the first month or two when the game wasn't as flawless as I expected it to be.  Then I realized that's not Carbines fault.  It was my own for having unrealistic expectations on a brand new IP being built from the ground up.  If this game not being flawless gets you that frustrated maybe you should just take a break and evaluate why you're so miserable.  Chances are it has little to do with Wildstar.
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			OK All NA up .. EU is mostly up ... so soon! ™	
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WHAT!!!!
 
When did this happen, and have I stocked enough up to get me through this unforeseen tragedy?
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			Edit: Nevermind, servers back up. No rollback yay!	
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http://wsstatus.com/ shows everything is online
launcher shows "realms online"
game says "no realms online"
what?
 
upd.
loaded.	
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			All realms are now open. We sincerely apologize for the inconvenience. 	
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			Does that mean no patch for today? Great, more waiting for a fix for the broken quests. This is getting irritating.	
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			2 hours patching, 2 hours to fix the patch. 4 hours spent browsing imgur and trying to not cave and go to bed.  ^_^	
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It's called a hotfix and not a fix for a reason.  Because it's a hasty bandaid patch.  They could easily make you wait the full month for fixes but they have the courtesy to push them out asap.  I feel so bad for Carbine sometimes.  Damned if they do, damned if they don't.
 
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All realms are now open. We sincerely apologize for the inconvenience. 
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I understand your point on the hot fixes not being necessary as a business practice. I do disagree on your seemingly blase attitude toward expectations for a game to work properly (note: this does not say perfectly) from launch.  I have never understood this from gaming communities.  Have we not all already paid for it, are we not being expected to pay for it monthly now?  I like the game and think it has great potential but only if it is fixed before too many people quit playing it.  Frankly I really like the action system.  But arenas are fairly useless unless you have people carrying you, have been carried, or are fine with exploiting.  Battle Grounds that aren't being exploited in some shape or another are few and far between (which is sad because when you can get a good BG going it is fun).  Well it used to be, now it seems to be a few fast kills followed by a respawn timer then rinse and repeat. Who even does warplots (which I might add is one of the reason I personally started playing this game along with harder raiding content)?  Gear issues are everywhere from the stats they contain to where BiS items for raiding can be obtained from.  Dungeons, from what I can tell from the people still doing them are simply a hurdle to get past in the attunement process and then to run them for items that most likely will be worse than gear someone has either crafted, or farmed up in pvp, or my personal favorite Vet Adventures.  Random Dungeon BOE's are better than Raid BOE's by far for at the very least Tanking.  Getting a Raid Purple is meaningless because it may only have 2 sockets, so a blue from the lowest Dungeon and maybe even a blue item from a Veteran Adventure will be more useful.  Certain Classes can't even rely on their entire system of cool downs displaying accurately, or a skill to fire in the direction they are facing, or a primary "stance" to apply an essential function to the character like threat generation without the stance being swapped several times back and forth and with no indication present to know if the issue is going to happen or not until an encounter has begun.
 
So while I can feel sorry for Carbine an the devs to a point, if anything else in any other part of my life worked as poorly as this product thus far, i probably would have just taken it back, I certainly would have contacted the company that sold it to me and demanded they fix it. So feel sorry for Carbine if you like, but I don't think any one in the forums has asked for perfection yet, mostly just for things to work so the entire game can be enjoyed before too many people quit.
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			No update today?	
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No update today?
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			Because the elder gem vendor was free or another reason?	
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			Spoilers *River Song voice*	
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Because the elder gem vendor was free or another reason?
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			Oddly enough I lost my expert laser pickaxe which is purchased with elder gems, no idea if it relates to anything, but I do miss my pickaxe.	
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Different reason, we were having a lot of crashes. 
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Oh really :( I spend hours and hours every day to get eldergems for amp points and sheit... I don't even know why anymore.
 
:(	
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			Bye bye AMP abuse : https://twitter.com/Cougardc/status/499212117606952960	
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			Well that is somewhat reassuring.	
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The Carbine Office isn't yet awake (I'm one of the half a dozen/dozen people in this early), but I'm already starting the gears moving to address and remove any AMP's and Elder Gems purchased at zero price. I'm hopeful we can fix this today, but we don't know how widespread the issue is yet. I'm actually pretty optimistic that the scope is pretty small. Seeing as how we patch at the lowest global concurrency we have, and it was right after a hotfix, and it was crashing pretty bad at the same time. We'll see what the team says as they start trickling in.
 
Sorry about the reversion of the patch, but our triage engineers on duty last night couldn't figure out what was causing the crash - we suspect a memory stomp. Those are almost invisible in test, and even harder to find when the clock is ticking against you. The team made the right call in reverting the hotfix last night, and once we shore up what went wrong it'll come back.
 
Unfortunately this does mean we'll likely have to patch two more times this week. We have to patch before Gamescom opens to make sure that those items can be redeemed in game correctly, and if we cannot fix the mem stomp today then we still want to get those critical fixes into the game. I don't want to take down the servers three times in a week (and even twice a week is something I want my teams to avoid moving forward now), but I might have to this week. My apologies if we do have to go down three times this week.	
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Thanks for the post Cougar and explanation.
 
It helps manage expectations for this week.	
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The Carbine Office isn't yet awake (I'm one of the half a dozen/dozen people in this early), but I'm already starting the gears moving to address and remove any AMP's and Elder Gems purchased at zero price. I'm hopeful we can fix this today, but we don't know how widespread the issue is yet. I'm actually pretty optimistic that the scope is pretty small. Seeing as how we patch at the lowest global concurrency we have, and it was right after a hotfix, and it was crashing pretty bad at the same time. We'll see what the team says as they start trickling in.
 
Sorry about the reversion of the patch, but our triage engineers on duty last night couldn't figure out what was causing the crash - we suspect a memory stomp. Those are almost invisible in test, and even harder to find when the clock is ticking against you. The team made the right call in reverting the hotfix last night, and once we shore up what went wrong it'll come back.
 
Unfortunately this does mean we'll likely have to patch two more times this week. We have to patch before Gamescom opens to make sure that those items can be redeemed in game correctly, and if we cannot fix the mem stomp today then we still want to get those critical fixes into the game. I don't want to take down the servers three times in a week (and even twice a week is something I want my teams to avoid moving forward now), but I might have to this week. My apologies if we do have to go down three times this week.
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			Will the entire servers be rolled back so the people who took advantage of the bug (ie exploit) don't get to keep their bounties?	
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Will the entire servers be rolled back so the people who took advantage of the bug (ie exploit) don't get to keep their bounties?
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We removed all illicit gains the last time free elder gems were obtained by our bug, and we will do so again in the future. 
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Don't forget, there is an upside, they didn't lose our data so we are Lucky, Lucky, Lucky
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First ranked Arena game - It was a close fight against a normal non boosted team with similar gear - Result Win - 1485 rating to 1505 rating (20 points)
 
Second ranked Arena game of this morning, I got a memory crash (todays patch was suppose to fix) while winning against a 1900 rated SS carrying a stalker - Result - Loss - 1505 rating - 1470 rating (-35 rating)
 
Third ranked Arena game, we got Medic and Engineer opponents, both exploiting the quickburst and atomize bugs (todays patch was suppose to fix) Result - Loss - 1470 rating - 1430 rating (-40 rating)
 
both players were reported but Carbine will not touch em considering I saw an engy doing this last week when he was in 1200 blues, I reported him then and saw him yesterday in 1800 gear. I'm guessing Carbine is allowing this behavior so I'm just stopping PvP for the time being	
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What is a PTR for? TESTING and you need to test the private realm with a ton of players and give them incentives (boom boxes) to help out. (private test realm)... for those of you who don't know what that is...
 
This is why Blizzard only does an official down time once a week with TONS of vigorous testing. No I am not trying to say be like them but there is a professional level that I don't see with carbine at the moment. I have hosted my own servers and I honestly was 16-17 years old and I had the same practices as carbine and I was doing it all myself..	
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Different reason than 100s of players skipped months of gating getting elder gem items for free (amp points, LAS, gear, etc)
 
doubt it.
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			There's a award winning security and performance tester criticizing the apparent software engineering practices made by Carbine and the prevalence of bugs: http://www.reddit.com/r/WildStar/comments/2dc8xj/wildbugs_the_importance_of_regression_testing/	
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What is a PTR for? TESTING and you need to test the private realm with a ton of players and give them incentives (boom boxes) to help out. (private test realm)... for those of you who don't know what that is...
 
This is why Blizzard only does an official down time once a week with TONS of vigorous testing. No I am not trying to say be like them but there is a professional level that I don't see with carbine at the moment. I have hosted my own servers and I honestly was 16-17 years old and I had the same practices as carbine and I was doing it all myself..
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Hope what Carbine Staff say is true. That they do infact sort this issue out rather then saying that they will and in the end not deal whit it and letting these ppl go unpunished.
 
These ppl that took advantage of this exploit needs to be punished. A 1 month ban would do.	
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Hey all, 
 
Since Cougar explained what happened here, and we've kind of wandered a bit, I'm going to go ahead and close this one up.
 
 
Cougar Edit: The reported bug about free Elder Gems was a hoax and disproven
			
				
	Edited August 12, 2014 by Cougar
	
		Added some details	
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