110371-an-open-letter-to-carbine-studios

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Dear Carbine
 
From the moment I played this game, I knew it would be something special. The light-hearted writing and humour present in the game's cinematics, in-game content and promotional trailers are second only to the Borderlands series and everything about combat and the crafting system is far more fun than other MMORPGs I have played. In fact, the combat system and game's progression reminds me of what Guild Wars 2 could have become had ArenaNet not been so stubborn to eradicate MMO staples such as vertical progression, a threat system and the healing role from their MMO.
 
Never before have I been so engrossed in a game world since I first started playing World of Warcraft back in mid-2006. And I have played quite a few WoW competitors over the years. Warhammer Online, Aion, RIFT, Final Fantasy XIV are just a few I can name.
 
Then... there's everything else about the game which has driven so many people away since launch. The game's bug-ridden and poorly optimized nature in particular has become a huge burden for players as they've neared the level cap and even ventured into the endgame. I don't want to go too specifically into examples but there have been many complaints from AMD users and PvPers in particular about how the game has affected them. AMD users complain of performance issues and crashes associated with their processor choice.
 
The last we heard on the subject of AMD performance was a promised 'AMD breakthrough' posted on the /r/Wildstar board on reddit two months ago which seemingly never came. Then there's the friends of mine (PvPers) who have complained about boosters and wintraders clogging up the Arena queue and the amount of game-breaking exploits they've seen other players abuse for a competitive advantage in Arena; exploits which have so far gone unchecked. Then there's how barren the servers feel aside from a select few. In the last month I haven't seen a single server on EU go above "Low" population no matter what time of day or night I'd log on to the game.
 
I am an AMD user who sometimes has subpar framerate drops and performance issues especially when approaching a capital city. There is something depressing about going on a taxi, approaching the Exile capital and watching my framerate Thayd away. I also had to abandon my 31 Medic on Lightspire-EU to play a Stalker on Hazak's more stable population.
 
I am writing this to urge you to rethink your patch release schedule and philosophies. It is a good thing that the third Content Drop is being delayed to ensure that bugs are fixed. However, this delay has also pushed back the release of essential bug fixes even further. To put it bluntly, bug fixes should not be rolled out solely in content patches but rather in a more frequent schedule of minor patches designed solely to address bugs and issues.
 
Strain: Ultra Drop is a very good example of what I mean. When I've told friends who haven't touched Wildstar about the patch and the touted "1,100 bug fixes" it was advertised with, their immediate reaction was "Holy %£%$!" They haven't heard anything like that and given the greater amount of bugs present in the game's code which have either popped up since or have not been addressed by you, it screams incompetence.
 
We have been very patient but over a year of closed beta, a week of open beta and almost three months since launch and the game is still this bug-ridden? Even friends of mine loyal to the game have contemplated quitting... This game has earned the nicknames "Bugstar" and "Crashstar" for a reason.
 
In short, Please listen to the community. Everybody wants more immediate patches designed solely to fix the game's numerous bugs. We're fine with you delaying content drops but delaying bug fixes alongside this is not going to end well at all.
 
Outset	
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Guess you didn't read the actual update letter from carbine and are just going from hearsay.. part of the reason for the delayed patch is for bug fixes, they want to release a near bugless patch as possible (I changed the wording because they said Bug Free.. and that's just not gonna happen.)
 
As for AMD, yeah i got nothing for that. 	
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Guess you didn't read the actual update letter from carbine and are just going from hearsay.. part of the reason for the delayed patch is for bug fixes, they want to release a near bugless patch as possible (I changed the wording because they said Bug Free.. and that's just not gonna happen.)
 
As for AMD, yeah i got nothing for that. 
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I did read the actual update letter. The problem is that most of the major bug fixes already finished have been delayed alongside the patch yet probably could have been rolled out in a minor patch (which Carbine hasn't really done; practically all of their bug fixes have been through content drops.)
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Hurray, someone else who doesn't understand the process, and never actually pays attention to patch notes.
 
You should have posted in that thread Scott mentioned. An "I'm a special snowflake" thread like this gets locked and sinks. A post in the official topic gets read by the devs.
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Hello,
 
Creating duplicate topics does go against our code of conduct, as such I am going to lock this thread - but please do continue to post in our developer thread over here about this exact thing. Information kept all in one place is much easier to create discussions about, and the thread is front and center in our important information section.
 
Thank you
- Team WildStar 	
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