128204-pr-the-community-teamand-us

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Below is a short list of MMO games that in my opinion can't hold a candle to Wildstar till it comes to giving the players INFORMATION, then they walk all over it. I've never tried to hide the fact that I think the PR and community team at Carbine are a joke when it comes to dealing with the players. The only time we seem to get information is when poop hits the fan...BIG plans for 2015 or F2P! I also never try to hide my love for the game, but I have grave concerns, if the studio does not change it's attitude towards the players then nothing will save the game!!! hiding in some dark corner, only blurting out information when forced....is not the way to go.
 
Runescape
 
http://www.runescape.com/community
 
Guild wars 2
 
https://www.guildwars2.com/en/news/
 
Elder scrolls online
 
http://www.elderscrollsonline.com/en-gb/news/post/2015/06/16/the-tamriel-town-crier-issue-14
 
Star wars the old republic
 
http://www.starwarstheoldrepublic.com/community/
 
Realm reborn
 
http://na.finalfantasyxiv.com/lodestone/
 
World of warcraft
 
http://eu.battle.net/wow/en/
 
Tera online
 
http://tera.enmasse.com/community
 
Lord of the rings
 
http://www.lotro.com/en/game
 
Rift
 
http://www.riftgame.com/en/
 
Neverwinter
 
http://www.arcgames.com/en/games/neverwinter/news	
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			I'm especially curious about the decision to embargo press releases until a few weeks after E3. People are especially interested in gaming news right now because of the expo and they specifically choose to avoid putting any out?	
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OP, it shows you weren't a member here until a couple days before launch. So you may not be aware...
 
Carbine was lauded as having the most transparency and best communication of any MMO dev team. And they absolutely were.
 
I think that's still the case, except they're going through a major business pivot, so understandable they cannot be as posty.
 
The embargo is so they can get the rest of the world caught up... and then release it all at the same time.	
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Understand this ppl. PR and community has to do with how well a game is doing and that will govern what they can say and write. Its a money business and they will do everything that is within their power to make as much money as they can..within the law. Any transparency from a company has to do with money. I would believe that Carbine's PR and community team do what they can....and their hands are tied...there is nothing we can do about it...other than..talk with your wallet:)
 
However....its always fun to have discussions anyway:)	
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Carbine was lauded as having the most transparency and best communication of any MMO dev team. And they absolutely were.
 
 
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Wow, thanks for all those links!
 
Cancelling my sub now and off to play some of those great games!	
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This game had some serious dev transparency at launch the only other game that had a dev team that was publicly visiable like this one was dcuo with friday night legends where mepps a spytle would host pvp and talk about upcoming stuff and put players in pve situations to see if they could survive them trolling the fights on the players lol.. We were a bit hard on tony as a community so his show was pulled.. The last live stream I saw was with pappy... I know they where joking about pappy having a story telling live stream but I really think that would be a cool show to hear the lore in a story telling hour.
 
 
 I started doing a bit more thinking on a story telling hour show.. I think it could potentially get a cult following if it was done right.. it could even attract people that dont even play the game. Carbine is already sitting on its idea.. they could call the show tales from the fringe just like the posters. Give it a 50's style sci fi opener with a cooky announcer...kick it into story mode with the occasional pictures and random sound effects throughout the story.. ok its early my ideas are running off wildly now.. time for some coffee lol	
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Below is a short list of MMO games that in my opinion can't hold a candle to Wildstar till it comes to giving the players INFORMATION, then they walk all over it.
 
...
 
Star wars the old republic
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Wow, thanks for all those links!
 
Cancelling my sub now and off to play some of those great games!
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Lol let's look at the "good" announcements and the leaked/forced info we've gotten:
 
Good:
Drop 2... kinda
Drop 3
Drop 4
Mega servers
20 man DS
 
Bad:
Carbine goes from a monthly to a quater releashe sceduhle
Carbine's value drops quarter for quarter untill it gets lower than city of heroes(that was cancelled for not being worthwhile)
Several high profile developers quit.
Dead servers getting little attention for months
Bugs unfixed for months
Some classes being a laughing stock with their tank/dps/heals (think medic DPS and Warrior tanks)
Stream that claims to answer our questions, but answers only a few and takes a ton of time talking about lore when we obviously wanted to hear about F2P
The box promotion O.o
The secret event that was a stress test.
Developers still quit, but only when discovered by a PLAYER we get the info out
 
This is just what i can think of, on the top of my head.
Srly, even if the devs can only say "we have something in store, but i can't talk about it" would be okay. The radio silence from you guys is difficult to process when so many other games does it seemingly effordlessly.	
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I'm especially curious about the decision to embargo press releases until a few weeks after E3. People are especially interested in gaming news right now because of the expo and they specifically choose to avoid putting any out?
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This is a standard thing for gaming mags.  It makes sense when you think about it.  Magazines (physical dead tree magazines) take time to print and distribute.  So when a game company (any, not just us) decides to give scoops to print magazines, they have to insure that nobody else gets that info before the print magazine gets published.  And if they give that info to several magazines, then they make an agreement that all of them can release the information at the same time, so that nobody releases it "first".  If they didn't do that, then print magazines wouldn't ever get new information, because of the long lead time.  And then they wouldn't give the game company any coverage.  It's a give and take relationship, and it's been like that for over 20 years.  It's only been coming to light recently because of how much information is available on the internet, which was very different 20 years ago.
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as a journalist i can say this is not only common in entertainment but in all kind of media, example im an economic journalist and a few weeks ago a tuesday i got a quarterly report of a company, but with the condition of an embargo until wednesday 8:00 p.m  thats when people without contacts can access the report.
 
so what i do, to keep my workplace competitive at 8:01 p.m i uploaded a full analisis about the report, at that moment people are just opening the report but i got the first hand because a day early i could put my hands on it and make a good article.
 
so i understand the situation, if they release that info now it will be forgotten into oblivion behind fallout 4, horizon, zelda, dark souls 3, and much other info that was released this week, so as a PR guy (my experience in pr its no larger than a year) i will take that same decition but next time tell the devs say something like "we will be making some interviews in the next few weeks stay tuned" not impliying those interviews are already made and we are holding them.
 
So now lets the hype begin, im waiting those interviews.	
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Not exactly the point of the links, and your post would have been funny if Wildstar had not reached rock bottom.....yet here we are.
 
How can it be that even at $1 other players still don't know about the game ?  
 
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... Seriously?  TOR's PR is horrid.  They are constantly in circle-the-wagons mode because they keep screwing up and their community is tired of it.
 
edit: When TT goofed he fessed up to it.  Over in TOR-land their class devs have a long history of insulting the players and then blame the players when people abandon the class.
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			I will say that GW2 has a really great community team. They're always on the ball when talking to other players and will in fact respond to concerns in a meaningful way. Carbine's generally good as well, just some of the overall decisions the team as a whole makes I think can be better. (Not talking about the response from Pyaray, that was great and I really appreciated it.)	
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When I was playing Neverwinter, I actually greatly disliked how the "heads" there posted. It seemed that any "suggestions" threads were just in vain; opinions were asked for but never acted on (like with the changes to Life Steal and Regeneration.) On top of that there were many times that outcries fell on deaf ears, specifically after the mess Mod 6 brought with it. 
 
Imo, there's a difference between posting often and actually listening to the community, and Wildstar does a lot of the latter.	
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I'm actually surprised people still read print magazines for games! As in, I forgot they existed... This is coming from someone who grew up reading the newest tips and tricks for my favorite arcade games in the 90s as well. Crazy how much things have changed, and how some practices still haven't caught up with the times. Thanks for the explanation!
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This is a standard thing for gaming mags.  It makes sense when you think about it.  Magazines (physical dead tree magazines) take time to print and distribute.  So when a game company (any, not just us) decides to give scoops to print magazines, they have to insure that nobody else gets that info before the print magazine gets published.  And if they give that info to several magazines, then they make an agreement that all of them can release the information at the same time, so that nobody releases it "first".  If they didn't do that, then print magazines wouldn't ever get new information, because of the long lead time.  And then they wouldn't give the game company any coverage.  It's a give and take relationship, and it's been like that for over 20 years.  It's only been coming to light recently because of how much information is available on the internet, which was very different 20 years ago.
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Was watching these with the kids.....and it just hit me
 
Carbine https://youtu.be/jDdvW86-vnY
 
The players https://youtu.be/LBRCWAn4QKU
 
Even the darkest hour needs a little fun	
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			I think the devs are communicative for the most part (special shout out to moja, please make him class lead of all the things), it's the actual PR team as a whole (is there one?) that doesn't seem to know what they're doing. It certainly feels like there is very little communication within Carbine, and it shows in a big way to the players and to the public.
			
				
	Edited June 20, 2015 by CunningLinguist	
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Not to be the party pooper but whats stopping you from doing the interview a week or a month earlier and then releasing it on the same day E3 is? Seems like hyping us for the day where we get info about the info. Hyping the hype. In the end, i just get tired of the info comming Soon™ and just don't care. 
 
SRLY! Let's call a spade a spade. A stress test is a stress test and not a "secret event on the NA server @ [insert time here]" and an E3 interview/booth is there to hype us about what gaiming companies have in store for the consumers the comming year. Only the released date is the E3 one where nothing happens, 3 weeks later we have to spend money to find out what you talked about. Continue this course and you're heading for the coner where we put EA games, Whoever makes SWTOR and NCSOFT.
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