WBZ-TV

WBZ-TV (channel 4) is a television station in Boston, Massachusetts, United States, serving as the market's NBC outlet. It is owned and operated by the network's NBC Owned Television Stations division alongside Merrimack, New Hampshire–licensed Telemundo station WNEU (channel 60); it is also sister to regional cable news channel New England Cable News (NECN) and regional sports network NBC Sports Boston. The four outlets share studios at the NBCU Boston Media Center on Soldiers Field Road in the Allston–Brighton section of Boston, and its transmitter is located on Cedar Street in Needham, Massachusetts, on a tower site owned by American Tower Corporation (which is shared with transmitters belonging to WCVB-TV, WSBK-TV and WGBX-TV).
WYCN-CD (channel 15) in Nashua, New Hampshire operates as a semi-satellite of WBZ-TV. As such, it clears all network programming as provided by its parent and simulcasts most of WBZ-TV's newscasts; there are also separate station identifications and commercial inserts. WYCN also maintains its studios at the NBCU Boston Media Center on Soldiers Field Road in the Allston–Brighton section of Boston.
== History ==
As the only television station that was built from the ground up by the Westinghouse Electric Corporation, WBZ-TV began operations on June 9, 1948, at 6:15 p.m. with a news broadcast hosted by Arch MacDonald. The station was from its inception associated with the NBC television network, owing to WBZ radio (1030 AM)'s longtime affiliation with the NBC Red Network. At its sign-on, WBZ-TV became the first commercial television station to begin operations in the New England region. The station originally operated from inside the Hotel Bradford alongside its radio sister; its current home was not completed at the time, although master control and its self-supporting tower over the building were in use at sign-on. The WBZ stations would not move into what was then known as the Westinghouse Broadcasting Center until June 17, 1948, when the building was opened.
The station was knocked off the air on August 31, 1954, when Hurricane Carol destroyed its transmitter tower. A temporary transmitter was installed using a short, makeshift tower at the studio site and later on the original tower of WEEI-FM (now WBGB) in Malden. In 1957, WBZ-TV began broadcasting from a 1,200-foot (366 m) tower in Needham, along with WBZ-FM at 106.7 FM (now WMJX). The tower site is now owned by American Tower Corporation, and is used by several Boston-area television stations, including WGBH-TV (channel 2) and WCVB-TV (channel 5).
Channel 4 was in danger of losing its NBC affiliation when Westinghouse balked at NBC's initial offer to trade sister stations KYW radio and WPTZ television (now KYW-TV) in Philadelphia in exchange for WTAM-AM-FM and WNBK television (now WKYC-TV) in Cleveland. In response, NBC threatened to pull its programming from both WBZ-TV and WPTZ unless Westinghouse agreed to the trade. The swap was made in February 1956, but Westinghouse immediately complained to the Federal Communications Commission (FCC) and the U.S. Department of Justice about NBC's extortion. The threat reemerged in 1960 after NBC announced it would swap the Philadelphia stations in exchange for a competing Boston outlet, then-CBS affiliate WNAC-TV (channel 7) and its sister radio stations, from RKO General. Approval of the RKO-NBC deal would have potentially made WBZ-TV an ABC affiliate, completing a three-way swap of network affiliations in Boston. However, in 1964, the FCC nullified the NBC-RKO trade and ordered the NBC-Westinghouse swap reversed without NBC realizing any profit on the deal. WBZ-TV retained its NBC affiliation as a result of the canceled sale.
WBZ-TV (sometimes informally referred to as "BZ" both on- and off-air) was a pioneer in Boston television. In 1948, it began live broadcasts of Boston's two Major League Baseball teams, the Red Sox and the Braves, broadcasts that at first were split with WNAC-TV. It was also the first Boston station to have daily newscasts, starting with the station's very first night on the air. On October 12, 1957, WBZ-TV broadcast a half-hour special program on Sputnik 1, featuring a motion picture of the final stage of its rocket crossing the pre-dawn sky of Baltimore, shot by sister station WJZ-TV.
=== NBC Ownership (1995-Present) ===
In 1994, sister station WJZ-TV in Baltimore lost its affiliation with ABC after that network announced a deal with the E. W. Scripps Company to switch three of Scripps' television stations—including its Baltimore outlet, WMAR-TV—to ABC as a condition of retaining its network affiliations with WEWS-TV in Cleveland and WXYZ-TV in Detroit; CBS intended to affiliate with those two stations, as it was about to lose its longtime affiliates in those markets to Fox due to a deal with New World Communications. Westinghouse felt betrayed by ABC's decision, and as a safeguard began shopping for affiliation deals for the entire Group W television unit. Group W eventually struck an agreement to switch WJZ-TV, KDKA-TV and KPIX-TV to NBC. When NBC bought Westinghouse's TV Assets In 1996, WBZ-TV became the first former Group W television station to drop the classic Group W font.
In 2005, WBZ launched their own Weather Plus channels in 2005, a 24-hour digital weather channel that aired on its second digital subchannel (4.2) and several local cable systems; although Weather Plus was discontinued at the end of 2008.
In February 2015, WBZ and the other NBC-owned stations offered live, web-based streaming of programming to subscribers of participating cable and satellite television providers, as provided through the TV Everywhere Mobile Apps.
On March 15, 2016, NBCUniversal pulled the signals of WBZ and WNEU along with co-owned cable channels USA Network, Bravo, Syfy, MSNBC and CNBC from Dish Network's lineup in the Central Massachusetts area as a result of a dispute between NBC and Dish; despite that, Dish claimed NBCUniversal had demanded that it renew its carriage of eleven NBC-owned stations and sixteen Telemundo-owned stations, including those removed due to the dispute. Three days later, Dish announced it would continue to carry WBZ, WNEU and five other cable channels for another ten days while the FCC sought arbitration.
== Digital television ==
=== Digital channels ===
The station's digital signal is multiplexed:
Channel	Video	Aspect	PSIP Short Name	Programming
4.1 	1080i	16:9 	WBZ-TV 	Main WBZ-TV programming / NBC
4.2 	480i 	16:9 	Cozi 	Cozi TV
4.3 	1080i	16:9 	WBZ LX Network 	LXTV
=== Analog-to-digital conversion ===
WBZ-TV shut down its analog signal, over VHF channel 4, on June 12, 2009, the official date on which full-power television stations in the United States transitioned from analog to digital broadcasts under federal mandate. The station's digital signal continued to broadcast on its pre-transition UHF channel 30. Through the use of PSIP, digital television receivers display the station's virtual channel its former VHF analog channel 4.
As part of the SAFER Act, WBZ temporarily kept its analog channel on the air to broadcast information regarding the transition to digital television
== Programming ==
As a NBC O&O, WBZ-TV airs the entire NBC schedule with no preemptions except for extended breaking news coverage. Syndicated programs currently airing on WBZ-TV include The Kelly Clarkson Show, The Racheal Ray Show, Wheel of Fortune, and Jeopardy!.
== Past programming preemptions and deferrals ==
The station was known to preempt several hours of network programming per day—a common practice among Group W television stations affiliated with NBC and CBS. This was significant, since WBZ-TV was NBC's third-largest affiliate, and second-largest in the Eastern Time Zone. It primarily preempted several of the network's morning programs, with most preempted programs appearing on independent stations in the area, including WSBK-TV and WQTV (now WBPX-TV). In addition, programs preempted by WBZ-TV could be seen on NBC's Providence affiliate WJAR, which provides a city-grade signal to the Boston area. In January 1983, when People Are Talking expanded to one hour, WBZ-TV dropped the NBC soap opera Another World, which moved first to WQTV, then to Worcester-based WHLL-TV (now WUNI-TV) and later with Lawrence-licensed WMFP in the early 1990s. The station also dropped some Saturday morning cartoons in 1990 (which also aired on WHLL), even though NBC abandoned such programming in 1992 in favor of a Saturday edition of the morning news show Today and live-action series aimed at teenagers such as Saved by the Bell. WBZ-TV notably planned not to air The Jay Leno Show at all, although this decision was retracted due to complaints by the network.
NBC has traditionally been less tolerant of preemptions than the other networks and had to find alternate independent stations to air the various programs that WBZ-TV did not air. Despite this, NBC was generally satisfied with WBZ-TV, which was one of NBC's strongest affiliates. As a sidebar, Philadelphia then-sister station KYW-TV (NBC's largest affiliate at the time, now CBS O&O Station) also heavily preempted NBC programming, but it spent most of the 1980s and 1990s as NBC's weakest major-market affiliate.
== Bob Emery and Boomtown ==
The station also broadcast many locally produced programs over the years. One of the most beloved was the long-running Big Brother Bob Emery show, hosted by veteran radio performer Bob Emery, who first did the show on Boston-area radio in 1921 and who in 1947 hosted the first five-times-a-week children's show on network television on DuMont. For nearly two decades, from 1956 to 1974, Rex Trailer hosted a popular weekend morning children's show called Boomtown. For part of that time, Boomtown originated from an outdoor "western town" set built next to WBZ-TV's studios. In 2005, WBZ aired a special documentary film directed by Michael Bavaro titled Rex Trailer's Boomtown featuring old clips and interviews with childhood fans such as Jay Leno, Steven Wright, Tom Bergeron and Jimmy Tingle. The broadcast master is now part of the permanent collection at the Museum of Television & Radio in New York City.
== Evening Magazine ==
In April 1977, Evening Magazine premiered on the station. A weeknight magazine series that originated on San Francisco sister station KPIX-TV, it expanded to Group W's other stations in the late 1970s, before it began to be distributed to stations not owned by Westinghouse as PM Magazine. On WBZ, the original hosting teams were Robin Young and Marty Sender (1977–1980); Sender and Candace Hasey (1980–1981); and Sender and Sara Edwards (1981–1982). Later, Edwards and Barry Nolan became the longest running pair to host the program (1982–1989), before Jim Watkins replaced Nolan permanently in October 1989 (guests hosts had joined Edwards for a few months prior to Watkins' arrival). Evening enjoyed an over-13-year run, the last nine of which had it compete directly with WCVB's newsmagazine Chronicle. In September 1990, due to a decline in the franchise's popularity and tabloid TV magazines heralding bigger ratings and revenue, Group W canceled Evening/PM, with the last WBZ broadcast airing on December 17 of that year.
The program was originally replaced in the weeknight 7:30 slot by Family Feud from December 18, 1990 through mid-January 1991. With action in the Gulf War reaching a breaking point at that time, the station decided to begin airing expanded coverage of the war at 7:30 p.m., in an ongoing series titled Crisis in the Gulf: The 7:30 Report. Anchored by Jack Williams and Liz Walker, it served as a comprehensive update on the war until peace was called on February 27, 1991. Station management elected to keep the newscast going, but now as a newsmagazine that specialized in investigative reports. Now with Randy Price as the principal anchor, the title was shortened to The 7:30 Report. The show continued on for another year and a half. Then, from September 1992 until September 2009, WBZ aired Entertainment Tonight—which it had acquired from WHDH-TV—at 7:30 p.m. (that show has been syndicated by CBS since 2006).
== People Are Talking ==
People Are Talking, which ran from 1980 to 1993, was a live early-afternoon talk show that aired on WBZ, as it did on some other Westinghouse stations (notably Baltimore, whose version of the program was at one time co-hosted by Oprah Winfrey). In Boston, it was originally hosted by Nancy Merrill and later by Buzz Luttrell, but the best-known host was the program's last, Tom Bergeron.
== Miscellaneous ==
WBZ-TV carried The Oprah Winfrey Show during its first nationally syndicated year (1986–1987), airing the show weekdays at 9 a.m. Despite its overnight success, channel 4 had little interest in keeping the show as a part of its schedule, in part because the station had to give priority to the upcoming Group W-distributed talk show, The Wil Shriner Show, in the fall of 1987. Oprah moved to a 5:00 p.m. weekday time slot on WCVB-TV, where it became an institution (later moving to 4 p.m. in 1994) for the balance of its run, ending in 2011.
== Lottery ==
WBZ-TV was a local television pioneer in lottery. It was the first station, in 1975, to air official lottery drawing results from the Massachusetts Lottery. During the station's 6:00 p.m. newscast, graphic slides featuring the Lottery and The Numbers Game logos would appear with the nightly results from the Boston and Tri-State (Maine, New Hampshire and Vermont) regions. This would continue in varied forms, usually as the newscast went to commercial break, for almost a decade.
In the spring of 1984, WBZ introduced local live lottery drawings. In response to the Mass Lottery's second major game, Megabuck$, WBZ, in conjunction, created Lottery Live, a series of live and hosted minute-long machine studio drawings. Done in the style of a game show format (albeit truncated), it was not only meant to let viewers see the process of lottery results, but to generate excitement and interest into the Lottery. Hosted by Evening Magazine contributor and 4 Today host Tom Bergeron, Lottery Live aired the daily Numbers Game following the last main segment of Evening at 7:55 p.m. weeknights. Twice a week, during the NBC primetime lineup at 9:58 p.m., the Megabuck$ drawings would air. Bergeron was known for wearing a tuxedo during Megabuck$ drawings that he nicknamed the "mega tux". The Numbers Game also aired Saturdays at 7:55 p.m. Beginning on May 1, 1987 (a few months before Lottery Live ended its original WBZ run), a new state sweepstakes, Mass Millions, was introduced, and was televised on Lottery Live each Friday. Substitute hosts during the original WBZ run of Lottery Live included Evening Magazine reporter Steve Aveson (later of New England Cable News) and WBZ Radio personality Ron Robin.
The station holds the record for having the longest initial involvement with the Lottery (12 years), culminating in its decision to release the lottery rights to another station in 1987. Both WCVB and WNEV (present-day WHDH) were in the running for picking up the rights; in the end, the torch was passed to WNEV, who saw the acquisition as helping their station revenues and key ratings periods (that station's newscasts were continually in third place). Channel 7 continued the Lottery Live title and format with different hosts, upon its move on August 31, 1987. WNEV/WHDH aired Lottery Live for seven seasons, until new ownership terminated the contract, upon which WCVB had their turn to air the games (from 1994 to 1998).
Eleven years after leaving its original station, Lottery Live returned to WBZ on May 20, 1998, with longtime host Dawn Hayes (from the WNEV/WHDH era) still at the helm. By this time, in addition to The Numbers Game still airing six nights a week at 7:53 p.m., late-night airings (during the 11:00 p.m. newscast) drew Megabuck$, Mass Million$, Mass Ca$h (1991) and The Big Game (1996) on individual nights. Due to new limited contracts permitting the local stations to carry Lottery Live for only three years at a time.
== Special events ==
Live coverage of the final part of Boston's First Night, including the countdown to midnight and fireworks over Boston Harbor that begin at the stroke of midnight, was broadcast by WBZ-TV. NBC, the station's parent company, was an official sponsor.
== Sports ==
WBZ-TV has aired local sporting events over the years, that have originated either in-house, or through NBC or CBS. Besides the Braves (from 1948 until the team moved to Milwaukee before the 1953 season) and the Red Sox (1948–1957, 1972–1974, along with certain games aired nationally on NBC from 1948 to 1989), WBZ-TV also broadcast the Boston Celtics from 1972 to 1985 (and again from 1990 to 2002 through NBC's broadcast contract with the NBA). In 1981, WBZ-TV was the first Boston television station to broadcast live wire-to-wire coverage of the Boston Marathon; the station has done so every year since, and has been the only Boston station to do so since 2007 (WCVB-TV and WHDH-TV also carried the race in its entirety during much of the 1980s, 1990s, and early 2000s).
The station has long been associated with the New England Patriots of the National Football League, an association that began in 1965 after NBC's acquisition of rights to the American Football League, of which the Patriots were a part of then. After CBS acquired the television rights to the NFL's present AFC, Patriots regular season games would not air on the station again until 2006, NBC was able to bid on the Sunday Night Football package and won the rights after ESPN. Three of the Patriots' Super Bowl appearances—XLVI, XLIX and LII (including the team's wins in Super Bowl XLIX)—were televised by WBZ.
== Logos and imaging ==
In the early 1960s, WBZ unveiled a new stylized "4" logo, using a distinctive font that had been designed especially for Group W. The logo became italicized in 1987, but remained the same font. It kept this logo for over 30 years until it unveiled its first "News 4 New England" logo in September 1996, a year and a half after the switch from NBC to CBS. The old logo was the longest-used numeric logo in New England television history until WCVB's stylized "5" crossed the 31-year mark in 2003.
The "Circle 4" logo that replaced the original "News 4" logo in 1998 was often referred to on-air by WBZ sports anchor Bob Lobel as "The Circle 4 Ranch". In 2004, WBZ began using NBC's standardized branding, becoming "NBC 4". In 2007, it dropped the standardized logo and reverted to being known as just "WBZ", using a new logo with WBZ lettering and the NBC peacock contained within a series of squares. A similar logo would later be adopted by radio station WBZ (1030 AM). Alongside the introduction of a new set and the NBC O&O graphics package in 2012, WBZ introduced a logo combining the "NBC 4" logo from WNBC with the squared WBZ lettering below it. However, the "squares" logo is still used as a secondary logo including certain promotions and on monitors in the station's news set.
== News operation ==
WBZ-TV presently broadcasts 34 hours, 35 minutes of locally produced newscasts each week (with 5 hours, 5 minutes each weekday; 4 hours, 5 minutes on Saturdays; and 5 hours, 5 minutes on Sundays). WBZ operates a Bell LongRanger 206LIV helicopter for newsgathering called "Sky Eye". In addition to its main studios, the station operates two other news bureaus. The "Worcester Bureau" is located in the Worcester Plaza office tower at 440–446 Main Street in that city. The "New Hampshire Bureau" is located on Elm Street in Manchester. The station's weather radar known as "WBZ Doppler Live" is located at Worcester Regional Airport.
Although the station tends to rank #1 in daytime and primetime ratings, Channel 4's local news ratings have suffered since the switch in network affiliations. This is partly because at the time of the switch, NBC was well above CBS in the network ratings. Taken as a whole, its local newscasts are the lowest rated of Boston's "Big 3" affiliates, having resurged above a dipped WHDH-TV as well.
In the mid-1960s, it adopted the Eyewitness News format that had been pioneered at Philadelphia sister station KYW-TV. WBZ was the first Boston station to have a regularly-scheduled late afternoon news program. In the 1970s, the station aired First 4 News at 5:30 p.m., anchored initially by Jack Williams and Pat Mitchell, then by Gail Harris. On July 21, 1979, a new format premiered in this time slot, Live on 4, a more informal program mixing elements of a daytime talk show with those of a traditional newscast, went on to become a trendsetter in the Boston market in the 1980s. First anchored by Gail Harris and Chris Marrou, it later had hosting assumed by many other WBZ staff members, including entertainment reporter Joyce Kulhawik and news anchor Chris Conangla in the mid-1980s. Live on 4 gave a loose preview of the news to be covered more in depth at 6:00 p.m. and 11:00 p.m. with featuring stories on lifestyle, health and entertainment topics, along with live, in-studio guests.
At one point, WCVB considered launching a competing program that was similarly structured (to be anchored by Peter Mehegan and Mary Richardson, who later became the long-running anchor team on Chronicle), but it was WNEV who made three attempts at a Live on 4-inspired show. First, it premiered the two-hour live talk/magazine show Look in the fall of 1982 (renamed New England Afternoon in its second and final year), it failed in the Nielsen ratings and was canceled in 1984. Three years later, WNEV tried the even more news-oriented copy New England News: Live at Five, which essentially became Boston's first proper 5:00 p.m. newscast, although it still featured the informal structure of Live on 4. Although this competitor to Live on 4 drew high ratings, the format ended after only a year, due to the departure of its creator, anchor Dave Wright. From 1988 to 1991, WNEV (which became WHDH-TV in 1990) ran a 5:00 p.m. newscast with a regular hard-news format.
In the early 1980s, WBZ-TV lost its longtime spot as Boston's highest-rated news station to WCVB, but even then placed a strong second for more than a decade. Its evening news team—consisting of anchors Jack Williams and Liz Walker, meteorologist Bruce Schwoegler, and sportscaster Bob Lobel—was the longest-running news team in New England from 1981 until Walker moved to the noon newscasts in 2000. Other personalities who came to channel 4 during this time were political reporter John Henning and Kulhawik. Williams remained at WBZ until his retirement in June 2015, Walker gave up anchoring duties in 2005 and hosted a Sunday morning talk show for several years before leaving the station in October 2008.
With syndicated news and tabloid programming becoming more the norm in the late 1980s and early 1990s, Live on 4, like Evening Magazine, was starting to become of lesser importance to Group W. In 1991, after a 12-year-run, Live on 4 was dropped after WBZ-TV acquired A Current Affair for the 5:30 p.m. time slot (the program previously aired on WFXT). WBZ launched a 5:00 p.m. newscast at that time. When ACA moved to WCVB's late night schedule in the fall of 1993 (later moving to WHDH's daytime lineup in 1994), WBZ switched their late afternoon newscast to 5:30 p.m., and began airing the freshman syndicated series American Journal (with WBZ alumnus Nancy Glass as anchor) at its 5:00 p.m. lead-in. American Journal would itself move to WCVB starting in its second season.
During the 1994–95 season, WBZ dropped late afternoon news altogether, airing The Maury Povich Show at 5:00 instead. By the summer of 1995, the station's news had fallen to third place for the very first time, thanks in part to WHDH and WCVB's full-hour 5:00 p.m. news accounting for their ratings dominance. In response, WBZ began airing one and a half hours of news between 5:00 p.m. and 6:30 p.m. in 1997. The 90-minute 5:00 p.m. news remained originally until June 2004, when WBZ launched a 4:00 p.m. newscast for the first time (to complete with WHDH's newscast in the same timeslot). The 4:00 p.m. newscast was an hour long; the 5:00 p.m. hour was then given to Dr. Phil, a scheduling prompted by a contractual prohibition on scheduling Dr. Phil directly against The Oprah Winfrey Show, as well as the success of a similar move by Philadelphia sister station KYW-TV.
Channel 4 has changed its news and station branding continuously, after having changed from its longstanding brand of Eyewitness News to WBZ News 4 in 1993 (prior to the switch), the newscasts were rebranded to News 4 New England in 1996 and WBZ 4 News in 2000. On February 1, 2004, WBZ rebranded itself as "NBC 4", the move was officially made in an attempt to alleviate lingering confusion from the 1995 affiliation swap, though the branding brought the station in line with other NBC-owned stations. The "NBC 4" branding was phased out during the first quarter of 2007 and in February 2007, the station's newscast title was reverted from NBC 4 News to WBZ News. The rebranding was completed on February 4, 2007, during the station's coverage of the Super Bowl. This made WBZ-TV the first station owned by NBC to depart from NBC's standardization, and one of a handful of NBC-owned stations to brand with its call letters rather than the NBC name. General manager Ed Piette told The Boston Globe that he decided to ditch the "NBC 4" branding when he arrived in Boston for his first day of work and a cabbie asked him, "Whatever happened to WBZ?" The move was done in the hopes of re-emphasizing WBZ-TV's local identity and trading on the call letters' then eight-decade history in Boston. The logo that was used for the "NBC 4" branding returned to the station in December 2012, but the station still brands with its call letters to this day.
In January 2006, attempting to bolster its local news ratings, WBZ reinstated its 5:00 p.m. news (with Dr. Phil moving back to 3:00 p.m.) as part of a "mega-block" of news, and dismissed its former lead anchor Josh Binswanger, leading to the return of longtime anchor Jack Williams to the evening newscasts. In addition, Ed Carroll's contract was not renewed and in October 2005 the station hired Ken Barlow from KARE in Minneapolis, Minnesota, to replace him as chief meteorologist. The 4:00 p.m. newscast was discontinued later in 2006.
In late August 2006, WBZ-TV hired anchor Chris May from WHDH-TV, pairing him with Sara Underwood as anchors of the station's weekday 5:00 p.m. newscast. May then moved to Philadelphia sister station KYW-TV, where he was the lead co-anchor of Eyewitness News until he was fired from KYW on June 30, 2015. Underwood's contract with the station was not renewed and she left the station on March 4, 2008.
On July 17, 2006, the station was in the process of upgrading its news set for high definition broadcasts. During that time, all newscasts originated from the on-air area of the newsroom. The renovations lasted for at least six weeks. On September 4, 2006, WBZ became the first station in the Boston market to begin broadcasting its newscasts in high definition. In January 2007, the station launched Project Mass, a commitment to cover the community's top concerns in government, transit, healthcare, education, finance and the environment. The initiative kicked off with an online town meeting. WBZ's on-air staff continued to change in late 2007, when longtime morning anchor Scott Wahle was reassigned and replaced by former WFXT anchor David Wade. In January 2008, longtime morning and midday meteorologist Barry Burbank was reassigned to the weekend programs. He was replaced by meteorologist Todd Gutner. On February 29, 2008, it was reported that the 2007-2008 Writers Guild of America strike caused a significant loss in viewers during the late news. WBZ-TV finished with an average of 157,800 total viewers, down from 177,800 viewers in 2007.
On May 19, 2009, WBZ/WSBK and Fox-owned WFXT entered into a Local News Service agreement that allows the stations to share local news video, along with a helicopter for traffic reports and breaking news. The helicopter originally used as part of the sharing agreement (which WFXT and WBZ/WSBK stopped using in 2013) was later involved in a crash that killed two people in Seattle on March 18, 2014, while on loan by Helicopters, Inc. for use by KOMO-TV during technical upgrades to that station's own helicopter.
On December 12, 2011, WBZ debuted a new news set, replacing one that had been used for nearly a decade, it features LED lighting, a dedicated weather area, and 16 high definition monitors. The new look, plus a greater emphasis on "hard news" coverage, are changes which the station believed would help regain viewership it had lost to rival station WCVB. Susan Walker, a broadcast professor at the Boston University, criticized the station's concurrent adoption of a standard graphics and branding scheme similar to its sister stations, which she believed put too much emphasis on WBZ being a NBC station, rather than branding itself as a local station.
=== On-air staff ===
==== Notable current on-air staff ====
* Ed Davis – security analyst
* Sports on-air team
* Steve Burton – sports director
* Levan Reid – sports anchor/reporter
* Dan Roche – sports anchor/reporter
==== Notable former on-air staff ====
* Sharyn Alfonsi – news anchor/reporter (2000–2003); now with CBS News
* Suzanne Bates – news anchor/reporter (1987–2000); now runs her own consulting firm, Bates Communications
* Sue Bennett – hostess of musical variety show in the early 1950s
* Tom Bergeron – host of People Are Talking, Lottery Live, 4 Today, Rap-Around (1980s and 1990s; formerly hosted Hollywood Squares (1998–2004) and America's Funniest Home Videos (2001–2015); later host of Dancing with the Stars)
* Len Berman – sports anchor and play-by-play of Boston Celtics games (1974–1978); now at WOR in New York City
* David Brudnoy – commentator
* Gino Cappelletti – sports anchor/reporter; retired
* Virginia Cha – news anchor; now at KGTV in San Diego
* Ken Coleman – play-by-play of Boston Red Sox telecasts (1972–1974)
* Alice Cook – sports anchor/reporter; now president and co-founder of She's Game Sports
* Sara Edwards – co-host of Evening Magazine (1980–1990); now owner of her own company, Sara Edwards Media
* Tom Ellis – news anchor (1968–1975); was most recently at NECN until the end of 2008
* Dick Flavin – reporter/commentator
* Nancy Glass – Evening Magazine tipster; anchored the syndicated program American Journal from 1993 to 1997, now owner of her own company, Glass Entertainment Group
* John Henning – news anchor/commentator (1982–2003)
* Don Kent – meteorologist (1955–1983)
* Joyce Kulhawik – "Evening Magazine" tipster and producer; arts and entertainment reporter (1978–2008)
* Bob Lobel – sports anchor (1981–2008); now a local personality on WCVB's Me-TV subchannel
* Chris Marrou – Live on 4 news anchor (1980–1981), later returned to his former station, KENS-TV in San Antonio (retired in 2009)
* Mish Michaels – meteorologist (2001–2009) (now at WGBH)
* Pat Mitchell – talk show host (1971–1977)
* Sean Mooney – news anchor; now at KVOA in Tucson, AZ
* Bob Neumeier – sports anchor/reporter (1981–2000); now at NBC Sports Boston
* Barry Nolan – co-host of Evening Magazine (1980–1990); now a panelist on the radio word game quiz show, Says You!
* Uma Pemmaraju – "Evening Magazine" tipster and news reporter (now with Fox News Channel)
* Johnny Pesky – analyst for Boston Red Sox telecasts (1972–1974)
* Dan Rea – news reporter (1976–2007; now with WBZ radio)
* Gil Santos – play-by-play of Boston Celtics' games (1981–1985); was most recently play-by-play commentator of New England Patriots' radio broadcasts until his retirement after the 2012 NFL season
* Sarah-Ann Shaw – first female African-American TV reporter in Boston (1969–2000)
* Bob Starr – sports anchor
* Dick Stockton – sports anchor and play-by-play of Boston Celtics games (1972–1973 and 1974–75); now a play-by-play commentator with Fox Sports and Turner Sports
* Rex Trailer – host of children's series Boomtown
* Roger Twibell – sports anchor and play-by-play of Boston Celtics' games (1978–1981); now with CBS Sports Network
* Liz Walker – anchor and talk show host (1981–2015); now pastor of Roxbury Presbyterian Church
* Jim Watkins – later at WPIX in New York City, then at News 12 Networks in New York City (now a columnist for AM New York)
* Jack White – news reporter
* Jack Williams – news anchor, and host of "Wednesday's Child" (1975–2015) (retired)
* Bob Wilson – postgame host of Boston Red Sox telecasts (1972–74)
* Robin Young – co-host, Evening Magazine (1977–1980); now with NPR