106505-im-screwed-d-2-step-verif-via-chrome-oops

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So, I made the fatal error of using chrome app for 2-step verif because I'm too poor for a smartphone. I really,really wanted those rewards. My chrome updated and deleted my codes. 
This resulted in me not getting a code to save and refill later, I should'a screenshotted and saved the QR code..man.
 
Not sure if I'll be able to play again! I'll be very, very upset and disappointed if that's the case. 
 
Anyone else have this issue and found a way to resolve it? I contacted a GM but don't hear many positives about NC's support... 
 
If it gets resolved, does printscreening and saving the QR code work to redo it? :P 
 	
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			Chrome app? What does browser have anything to do with it?  Doesn't Winauth run separately from the browser?	
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Chrome app? What does browser have anything to do with it?  Doesn't Winauth run separately from the browser?
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Chrome app? What does browser have anything to do with it?  Doesn't Winauth run separately from the browser?
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			Just put in a ticket and wait to be asked your life history.  And yeah... that sounds fishy.  I'm very wary of giving any program/app control over my account stuff.  I didn't even want to use WinAuth.  I researched it until I convinced myself it was alright.	
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I wasn't using WinAuth, it's an application for chrome that does the same thing - the program seemed incredibly confusing to me (or didn't work.. something) and the chrome app was another option listed. 
It's literally just "Authenticator" in the chrome app store. Scans the QR code, then I just open it and look at the code as it refreshes.
 
...But made the fatal error of updating chrome and it wiped it. 
 
Won't be doing it again, but not so certain I'll be getting my account back because of it.
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			You can take off the authentication while logged into the main website (the one you are posting in). Maybe after that you will be able to redo it	
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I did send in a ticket.. now I just gotta wait for a few weeks for the reply. 
-Sadly I can't remove the authenticator because I need the authenticator to remove it.
 
I'll be trying WinAuth again if I do get the account back, here's hoping. 	
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			Ah, see that now. Sorry about the misinformation. I really hope that they get back to you soon. Maybe you can call customer support and get it done quicker.	
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Ah, see that now. Sorry about the misinformation. I really hope that they get back to you soon. Maybe you can call customer support and get it done quicker.
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			Bookmark this for future reference: BathoryBane's pictorial guide for WinAuth.	
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Bookmark this for future reference: BathoryBane's pictorial guide for WinAuth.
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			It shouldn't take weeks for it to be sorted my son just did something similar, had to reset his phone and it lost the authenticator code. He submitted a ticket and it was sorted within 48 hours. They removed the authenticator from his account and he then replaced it and took note of the original code this time, just in case  :rolleyes:	
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