146761-just-horrible-information-management

== Content ==
			Some background info. I love this game, i am a sub and i've spent money in the NCshop. I study media and informatics at master level and atm, i'm shocked by Carbines information work, or lack thereof. It seems us EU players are less valued and get close to none information about anything really. And you even manage to mess our timezones up, "11 am UTC".It's mid day here in Europe and the game is still not up after 1 hour 30 minutes of maintenance, that's fine, but we've got no information whatsoever about when it's going to be up again. Some people might be sitting home waiting, for nothing. I know you're US based but if you launch a game in Europe aswell, it might seem OBVIOUS to some that you also at least care a little bit about those customers.This isolated incident don't matter that much to me, but it's the tip of the iceberg, you've showed again and again that we EU customers matter less then US since we regularly get shut down for maintenance during "close-to-peak" times and we get 0 information, it comes up at 18 in the evening. So please, fix your management and information business, it's embarrasing.	
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			Servers back online, announced on Twitter by the "operations" team, 5 mins ago. The engineers. Where's your informations team? Not everyone know their way around Twitter or Reddit for that matter, post info on this forum of yours, just a tip.	
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Yeah, the community has LONG complained about Twitter getting all the information first.
 
The "breaking news" should ALWAYS ALWAYS ALWAYS be announced on the official forums first, but we've been told that since Twitter is faster, that's the way some teams prefer to communicate.	
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Here is an even better challenge for you:
 
Try to make sense of the 11 Nov Patch notes just posted in news forum.
 
much bullet points, many confuse, very indent, wow!	
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