135420-tickets-and-wait-time

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Hey guys,
 
I got my account suspended because it was hacked while i was inactive after original launch. Submitted a ticket about 60 hours ago and the last answer i got was about 40 hours ago. 
 
I was looking to know if anyone else was in the same boat and how long it took support to fix the situation or answer the ticket. With the current server situation i am trying to see how long i can still expect to wait by comparing with others in the same situation.
 
Thanks.	
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			Support is about as overwhelmed as the servers are, so you have to expect rather lengthy waiting periods for the tickets, I'm afraid.	
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			Really depends on the problem you have and how you ask IMO. I put a ticket in yesterday about my 2-step and the problem was fixed in, literally, less than 3 minutes. For some things it takes longer, especially with the influx of new players from F2P.	
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			It's not just you iKonz, I am at 48 hours myself.  Given everything that is going on, they are probably overwhelmed at the moment; though to be fair, it looks like all we are missing out on is long queue times and lag issues, so I am ok with waiting.  	
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