Get Satisfaction

The Mojang Studios' Get Satisfaction page was a mostly community-run site where people could submit ideas, problems, praise, and questions. Their posts could then be commented on by fellow players or Mojang Studios' staff.Archived Get Satisfaction community site
Mojang Studios' Get Satisfaction page was originally created by Notch in November 2010 to make fans stop submitting ideas to his Twitter,wordofnotch:1727680340/bug-fixing-made-fun but was abandoned shortly after. The site was sporadically updated by Jeb and other Mojang team members.
Get Satisfaction is a customer community software platform for technical support that is used by many companies to enable their customers to ask, suggest, praise and report problems.Miller, Kerry (2007-09-10). "Crowdsourcing Customer Service". BusinessWeek. Retrieved 2012-05-13. It was founded on January 31, 2007 by several people, including Lane Becker,Becker, Lane (2007-01-31). "Demand Satisfaction!". Get Satisfaction. Retrieved 2012-05-13. Amy Muller, Thor Muller, and Jonathan Grubb, and was publicly launched in September 2007.Pattison, Kermit (2008-04-24). "Does a New Website Hold the Secret to Great Customer Service?". Fast Company. Retrieved 2012-05-13.
== Closing ==
On February 8, 2012, Kappische posted that Mojang Studios' Get Satisfaction page was closing down, and that its users should move to Minecraft Forums and Mojang Studios' new help page. During Marc's AMA on Reddit, he stated that "Even though numerous questions were answered there, the players deserved a full, professional, company-supported help system."http://www.reddit.com/r/Minecraft/comments/s6c46/i_am_marc_watson_customer_support_manager_of/c4bgvv7
== References ==
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