Cheater (BIG Paintball Classic)

== Update March 2023 ==
The process of reporting in the BIG Games Discord server has improved, tickets are now always closed with feedback and it is also possible to post multiple cheaters in one ticket.
== Update February 2023 ==
Since several very experienced BIG Paintball moderators were discharged in February 2023, it is currently hardly possible that you get direct help in the game. Cheaters can of course still be reported, but they are banned only after hours or days and have already spoiled the game for many players.
==Overview ==
The game struggles with Cheaters (sometime called Hackers or Exploiters) like many other Roblox games.
The anti-cheat system is regularly tried to improve, but this is a cat and mouse game. When one improves something, the other follows suit. Therefore, unfortunately, you still meet cheaters too often. If there is enough evidence against the player, they will be banned and will not be able to continue playing.  As a last measure, BIG Games has tightened the rules for all its games very much and no appeals against a ban are possible anymore. When a player is banned in the game, the message "... was banned" appears in red letters in the chat window. Banned players can no longer join the game. The only way to continue playing after such a situation is to create a new Roblox account, play fair all the time and earn it all back. With the newer anti-cheat measures on the rise from Roblox, not only will players be banned in the future, but alt-accounts on the same device will also be prevented.
==Categories==
There are several categories of cheaters. Whether someone is just curious about a weapon and doesn't want to pay for it, or deliberately provokes other games, the result is the same: usually a permanent ban. Unfair behaviour (like drone clipping or firing the whole game only from the protected Spawn area or when taking advantage of bugs, e.g. entering the enemy spawn area), can lead to a temporary ban.
== How to recognize a cheater==
The most common effects are: 
*Players who fly
*Players who (regularly) shoot through walls
*Players who hit you even if you are still protected in the Spawn.
*Players who shoot from the void.
*Players who move much faster than other players (some Weapons have speed advantages, this should be checked before reporting). Noticeable is for example the use of the Bhop Gun, this looks for all players like the Default Gun, but shoots the paint balls much faster.
Some of these effects can occasionally occur due to Bugs in the game, e.g. when a shot is detected too late and apparently fired once through a wall, but if this happens several times, it can no longer be assumed to be a bug. If you are not quite sure, it is often helpful to select FFA on the next map, this often allows clearer results.
==How do I report a cheater - general==
To report a cheater, it is necessary to record the game and provide the video to the Big Games moderators. When recording, it is important that the username is also visible, the display name alone is not enough.
==How do I report a cheater - BIG Games Discord (not available anymore)==
* Currently not available
* In the past, it was possible to report these (with feedback): 
** Sometimes (usually Tuesday-Saturday, 8am-6pm EST) it was possible to report cheaters via the BIG Games Discord server. Channel "Support Zone", click on "Create ticket". The ticket tool will open a ticket that you can click on. It is best to enter the name of the cheater or a link to their Roblox profile to enable them to work through the problem quickly. Here you can upload the video or embed a link to a YouTube video. It takes some time (e.g. 90 minutes), then it is checked by an moderator. Only one ticket is possible per user at a time. The waiting time may be hours and during this time, no new ticket can be opened. However, it is possible to combine several reports in one ticket. (not available anymore).
==How do I report a cheater - BIG Games Form (not available anymore)==
* Currently not available
* In the past, it was possible to report these (but no feedback provided): 
** upload the video to YouTube (it may also be "unlisted")
** report it via the official form (not available anymore).
==How do I report a cheater - other ways (not available anymore)==
* Currently not available
* In the past, it was possible to report these (with feedback):
** There are also several Discord BIG Paintball fan servers (like this one) on which some mods are active (in their spare time!), but it is difficult for them to work through all of this due to the current very high number of reports, so the method "BIG Games Form" described above is always the better one. (not available anymore).
==Who reviews the videos?==
One would like the in-game mods to be experienced players and recognize the causes in the recorded videos, i.e. whether it was a cheater, a bug or lag. Since BIG Games primarily recruits the mods for Pet Simulator and there are currently many new mods in the field, they often have no real experience in BIG Paintball.
== Should I ask a cheater to stop cheating? ==
Rather not. It might work that the cheater stops because they just wanted some attention, but others will then continue in a particularly aggressive manner. Calling another player a cheater/hacker in chat can also end badly for the person who wrote it. Several people have been banned by Roblox for calling a suspected unfair player a cheater/hacker in the chat. This will sometimes be interpreted as an insult by the aggressive Roblox chat filter. Therefore, it is always safer to report the cheater as described above.
==Can I report a cheater to Roblox?==
No. An in-game-report to Roblox is not sufficient. Roblox itself would only be contacted if it is not directly about this one game, for example, serious insults in the chat. Only Roblox Staff have access to it, but they cannot ban for the game. BIG Games Moderators do not have access to this type of report.
Category:BIG Paintball Classic