135363-guysgals-it-is-only-three-days-in

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Yes we are ALL frustrated as players...But I for one will say all the maintenance means they are trying to narrow down A LOT of the issues...And yes that is frustrating because we cannot get in but that is because   either a lot of us already are passionate about the game or are new and anxious to get into it....so the wait logging in with ques and or downtime's makes all of us frustrated.
 
But TRUST me the Carbine team is as well frustrated as well and,  so we just have to hunker down for a few days more and it will pass.
 
 
Just my 2 cents  *pennies*	
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"Only three days".
 
If one of the servers I'm responsible for stop working for three days, I wouldn't hear the end of it in my lifetime.	
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			Stop making excuses for failure. It is what it is, and thats a freekin mess. Once the owners fire all their no account managers for allowing this to happen things will get better. They "had" time to get it right, and no this isn't my 1st rodeo MMO wise. And Its about time we told the truth here and quit sugarcoating it for what it is.	
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			Three days is a lot for a game already having issues to be down, especially when it so desperately needs new blood.	
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Stop making excuses for failure. It is what it is, and thats a freekin mess. Once the owners fire all their no account managers for allowing this to happen things will get better. They "had" time to get it right, and no this isn't my 1st rodeo MMO wise. And Its about time we told the truth here and quit sugarcoating it for what it is.
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			I wonder if they .. downsized the server because I shouldn't have a FOUR HOUR queue.. while only sitting at 650ish.. in line. That's nuts.	
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They should shut it down and keep it off while they fix it.
 
It's pointless to keep the servers open when they clearly aren't working properly yet.
			
				
	Edited October 2, 2015 by Yellye	
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			I do not know, And  I am not in that area of expertise but yeah I am SURE they are doing their best to retain customers.	
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They should shut it down and keep it off while they fix it.
 
It's pointless to keep the servers open when they clearly aren't working properly yet.
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			It's times like this I'm glad my life is busy than worried about a mmorpg trying to get itself together.	
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Exactly! What's the point of having the server ON if nobody can access it (and no I don't care about the .35% that can get in, they don't count)
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I'm bothered more by posts saying "Give the Devs/Carbine a break! It's only been X days! OMG!" than I am those complaining bout down time.
 
There ARE companies that are capable of launches/FTP Conversion/Expansion releases without it turning into the debacle that the WS FTP patch currently is. Also, NO this is not my first MMO, not even the first one I've played that had a FTP conversion. I've been playing MMO's since UO. Done betas, launches, expansions, patches, etc in many games. This is by far one of the worst.
 
One day is frustrating and I can tolerate. Two days makes me wonder if it is worth it. Third day and things are getting worse? No, no I will not give them a break. I said it in another post but I'll say it here too, it is not our job (especially those paying) to give them a break. It is, however, their job to provide a working game.
 
This constant up down up down 5+hour queue time is not a working game. They know there are issues, they should close the servers, fix them and then reopen a working server. They shouldn't bandaid one problem in the middle of prime time just for their 'hotfix' to break something else (30min down time? No, wait, we mean 2 hour downtime... no, hold on... 4 hours. Uhh maybe no ETA at this time.). In short all that happens if a giant wound with plaster on it that will eventually get worse.
 
(P.S. I just tried to log in and say my queue time was 3+hours. I also just closed the game and will not be logging in at all today. Those of us that get off work and home by 6 if we're lucky do not have time to wait in queue for 3 hours just to play a game when we have jobs to get back to in the morning.)
			
				
	Edited October 2, 2015 by Beloved	
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I'm bothered more by posts saying "Give the Devs/Carbine a break! It's only been X days! OMG!" than I am those complaining bout down time.
 
There ARE companies that are capable of launches/FTP Conversion/Expansion releases without it turning into the debacle that the WS FTP patch currently is. Also, NO this is not my first MMO, not even the first one I've played that had a FTP conversion. I've been playing MMO's since UO. Done betas, launches, expansions, patches, etc in many games. This is by far one of the worst.
 
One day is frustrating and I can tolerate. Two days makes me wonder if it is worth it. Third day and things are getting worse? No, no I will not give them a break. I said it in another post but I'll say it here too, it is not our job (especially those paying) to give them a break. It is, however, their job to provide a working game.
 
This constant up down up down 5+hour queue time is not a working game. They know there are issues, they should close the servers, fix them and then reopen a working server. They shouldn't bandaid one problem in the middle of prime time just for their 'hotfix' to break something else (30min down time? No, wait, we mean 2 hour downtime... no, hold on... 4 hours. Uhh maybe no ETA at this time.). In short all that happens if a giant wound with plaster on it that will eventually get worse.
 
(P.S. I just tried to log in and say my queue time was 3+hours. I also just closed the game and will not be logging in at all today. Those of us that get off work and home by 6 if we're lucky do not have time to wait in queue for 3 hours just to play a game when we have jobs to get back to in the morning.)
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That is the default claim from everyone. If someone complains and calls out how ridiculous it is they just claim we feel that way because we've never been around for a 'launch'. Except this isn't a launch... it's a patch and even launches are not normally this bad. Yes, one this update brought a TON of people, but still some of these are not new issues.
 
Hiccups and lag issues are not uncommon or even unexpected in this situation. The way they are handling it is abysmal though. The fact that people say, "Oh it's okay, it's normal." is part of the issue. The MMO world has grown by leaps and bounds. It didn't use to be 'okay' for this to happen. We're just being conditioned to think it is because of too many companies failing.
 
Subbers are paying for a service, a virtual one but still a service, and with any paid service we are entitled to a working product. If our cells stop working for even just a couple hours do we don't sit around and go, "Oh well, it's okay. It happens!" We contact CS and ask what is up and 90% of the time receive compensation if it is due to a network outage/error on the service providers part. They stop working for 3 days? We raise hell! If we're told there is no ETA on a resolution we seriously consider changing service providers. Yes, obviously, there is a difference between a game and a cell but they are both services that are being paid for. We don't fork over money to companies not to get a working product.	
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			In the meantime, go play on the PvP server, no queues on there. Why not have a character on each server until they work it out? You can still play the game and go back to PvE when its good to go. Take it easy, all this stress is unhealthy for you.	
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In the meantime, go play on the PvP server, no queues on there. Why not have a character on each server until they work it out? You can still play the game and go back to PvE when its good to go. Take it easy, all this stress is unhealthy for you.
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There has never been a single MMO that launched or relaunched without any issues.
 
The best to my memory was Rift, and they still had 3 seperate emergency shutdowns for server maintenance.
 
People acting like delays in a luxury entertainment item are equivalent to national security are tiresome and drole. 	
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It's not like the PVP servers are not being brought down as well.
 
While there are no flawless launches there are many that have been done considerably better than this update is being done. No one is saying there are flawless launches. We're saying this is one of the worst.
			
				
	Edited October 2, 2015 by Beloved	
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I've been playing this game since launch. 3 days of issues is nothing compared to the amount of days of pure joy. The issues recently have been frustrating, yes, but it's not really as bad as some people make it sound on the forum. I'm not suger coating it, I know it's bad for the game overall. But it's going to get better. It got better since the initial launch. A lot of bugs have arrived and gotten fixed since then. All you "veteran MMO players" seem to forget bits and pieces from your earlier games you've played. The amount of people claiming "this game didn't have these issues.." or "Wildstar is worse than this game.." have just forgotten have bad trips some games had. You're suger coating already bad experiences to stomp Wildstar and Carbine further into the ground. For what purpose? Will it make it all better? No, most likely not. It'll just provide fuel to an already upset mob. And it wont make the game prosper, because people reading and hearing about it will just turn away. Will that make your game experience better? No. Sad to say, but sitting here patting each others backs with negativity will only limit the life of the game. You're strangling it, with this sucky attitude. A game I believe and hope you enjoy and Want to play.
 
Call me a white knight all you want, it doesn't take away the fact that there are issues right now most of you doesn't have a clue about, regardless how much you complain or come with simplified and ignorant solutions. I know this is a good game, and I will continue to like it since it provide what I seek in a game. It will be solved. With or without you. All MMO's I've played in the past have had similar issues. Especially at launch or expansions which gathered a lot of people. Crashes wasn't uncommon, unbearable lag, rollbacks that could take you back days, repeated rubberbanding. Wildstars issues have been mild in comparision, and there are reasons behind it. Please try more to understand why instead of bashing it.
 
I would like to bring up "launch" as well, since that is something that is bugging people. "It's not a launch", etcetera. Launch or relaunch, doesn't matter what you call it. If we look at what happened. A major patch with large amount of changes, a massive amount of people arriving at the same time to login and play. The patch by itself could've brought bugs regardless of the people. The amount of people would've pushed the servers regardless of the patch. Do you see now that it doesn't matter what you call it? Launch or relaunch, or just a regular patch. Doesn't matter. Please stop acting like it would change anything that is happening. The patch with changes along with too many people at the same time is going to create issues. As far as I know people could test it, but not the same amount of people did, that actually showed up at this advertised "Re-launch".
 
So yes, some of us are paying, but they are still working and fixing. They could also release and forget. Let us play with the lag and bugs. Some other games I've played have had community patches to fix things that should have been fixed from the start. I lost internet access recently. I called, they were notified and it was fixed a few days later. I didn't have to scream and yell at their customer service during the time. But at the same time, that's not how I am as a person. I don't run around pissing on people, but some of you seem to like to do that..
			
				
	Edited October 2, 2015 by Alysion	
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			... but it's almost day 4 and pvp is unplayable due to lag and disconnects.	
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Why defend a company that screwed up again and has a track record of screwing up. 
 
The game is brilliant when it works but it isn't working. So it isn't brilliant....
 
oh sorry i forgot: [insert cliche go outside read a book reply here]
 
some of you mugs simply love being ripped off, you even apologies for their mistakes and failures.... mind blowing.
			
				
	Edited October 2, 2015 by Efour	
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Why defend a company that screwed up again and has a track record of screwing up. 
 
The game is brilliant when it works but it isn't working. So it isn't brilliant....
 
oh sorry i forgot: [insert cliche go outside read a book reply here]
 
some of you mugs simply love being ripped off, you even apologies for their mistakes and failures.... mind blowing.
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Started playing about a week to two weeks prior to the game changing to free to play. Really enjoy the game. I convinced my two friends to join up early also. 
I think that was a bad idea because now that we have had a taste of what the game is like when running smoothly, it's making it hard to stay patient.
I've tried to stay patient, but paying for a subscription which isn't getting used is infuriating. First 2 days I was ok with it. Now we are almost on the 4 days of this horrible experience of a patch and they haven't got the servers much better. 
Tomorrow will be my Saturday here in Australia and was so looking forward to play with my friends who I convinced to try the game. 
Wish people would stop trying to make excuses for the carbine team. I understand there are always issues with major changes like this but it's getting to be beyond the point of unacceptable. 
They are adding a new server to the game, but with how the servers have been running with one major problem after another, I'm worried that things will actually get worse. 
I'll be sticking it out and won't be quitting the game but after all of this, it's definitely made me lose a lot of excitement for Wildstar.	
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Started playing about a week to two weeks prior to the game changing to free to play. Really enjoy the game. I convinced my two friends to join up early also.
I think that was a bad idea because now that we have had a taste of what the game is like when running smoothly, it's making it hard to stay patient.
I've tried to stay patient, but paying for a subscription which isn't getting used is infuriating. First 2 days I was ok with it. Now we are almost on the 4 days of this horrible experience of a patch and they haven't got the servers much better.
Tomorrow will be my Saturday here in Australia and was so looking forward to play with my friends who I convinced to try the game.
Wish people would stop trying to make excuses for the carbine team. I understand there are always issues with major changes like this but it's getting to be beyond the point of unacceptable.
They are adding a new server to the game, but with how the servers have been running with one major problem after another, I'm worried that things will actually get worse.
I'll be sticking it out and won't be quitting the game but after all of this, it's definitely made me lose a lot of excitement for Wildstar.
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It's not really the excuses. It's more the accusations, that lack understanding of the actual issues. There's not much information out there, more speculations by the community. Speculations getting out of hand as well. Which isn't providing anything positive to the whole situation. We all are affected in a negative way by the issues. I would say those that really enjoy the game might be more affected, than those just coming for freebies and to complain.
But I can personally admit that the 3 days now, is nothing compared to the months of entertainment I've had with the game since it was launched. It's a good game. And new people will see that as well as soon as the situation is sorted.
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 In the next 24 hours, we’ll be adding new hardware that will enable us to open up four realms across the United States and Europe. Adding these realms will significantly increase the amount of players who can get into WildStar. We believe that this will address the issues above, dramatically improving the game experience, reducing lag, and improving queues. Once we have resolved the current issues, we plan to merge these additional realms."
 
http://www.wildstar-online.com/en/news/2015-10-01-new-wildstar-realms-incoming/	
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			This happens at all launches including new games, f2p, and expansion packs. When ArcheAge was released there was a similar issue with the player base complaining heavily about queue's, here's an article that was written about it which talks about launches and queue times:  Putting it all in perspective, queues at launch.	
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Started playing about a week to two weeks prior to the game changing to free to play. Really enjoy the game. I convinced my two friends to join up early also.
I think that was a bad idea because now that we have had a taste of what the game is like when running smoothly, it's making it hard to stay patient.
I've tried to stay patient, but paying for a subscription which isn't getting used is infuriating. First 2 days I was ok with it. Now we are almost on the 4 days of this horrible experience of a patch and they haven't got the servers much better.
Tomorrow will be my Saturday here in Australia and was so looking forward to play with my friends who I convinced to try the game.
Wish people would stop trying to make excuses for the carbine team. I understand there are always issues with major changes like this but it's getting to be beyond the point of unacceptable.
They are adding a new server to the game, but with how the servers have been running with one major problem after another, I'm worried that things will actually get worse.
I'll be sticking it out and won't be quitting the game but after all of this, it's definitely made me lose a lot of excitement for Wildstar.
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OK, again...this is NOT a launch.
 
They've taken a game that was working and broken it.
 
If it's only broken because so many people want to play, then they utterly failed to plan for success.  If anybody said "Hey, what do we do if we get three times more people than we expect?  What if we get ten times more people?  What are our contingencies to not screw up this opportunity?" then they were ignored.  So this would be on the heads of the management whose job is to prepare for various outcomes.  Another example of this would be WoW's launch, when due to overwhelming demand they stopped selling the game until they could massively upgrade their infrastructure.  But the WoW team had an excuse, nobody expected _that_ many players.  The WildStar team has no such excuse, as this entire free-to-play exercise was designed to bring large numbers of people back to the game.  So that NCSoft doesn't decide to cut their losses and just kill the game, something they've clearly demonstrated they are willing to do, with Tabula Rasa and City of Heroes (which was still profitable when they killed it).
 
The other possibility is that it's not just too many players, but that the new code rolled out for the free-to-play has broken previously functioning parts of the game.  This is the more dangerous possibility, because after three days of trying to fix it they are only now rolling out more servers, with the promise to merge them back later.  This is more dangerous because not every programming problem can actually be solved in any given time and it's possible the game we have now can't function the way they wanted and expected it to.  Regardless, if the server problems aren't just based on the number of players then realistically they may not know if the server issues _can_ be fixed to provide the game experience they planned.  If this is the case, then this is on the heads of testing and project or program managers.  Given the layoffs the team saw after the actual launch, this is certainly possible.
 
I want WildStar to succeed.  Carbine has done so many things right with this game that they deserve to succeed.  But they have bungled the re-launch, badly.  I just hope not fatally.
 
I know that they are working their butts off, and it is appreciated.  I know that they want things working WAY more than us.  But the happy-happy joy-joy talk on the forums is no more useful than the trolling.  We have to hold Carbine's feet to the fire, because if we don't, NCSoft will just throw them _on_ the fire.
 
-Lens	
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[Q]The issues recently have been frustrating, yes, but it's not really as bad as some people make it sound on the forum.[/Q]
 
Well thats your opinion and you are entitled to be dramatically wrong if you want. I however think that it is as bad as people have stated it.
			
				
	Edited October 2, 2015 by Summanus	
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			4 days...........just saying.	
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 In the next 24 hours, we’ll be adding new hardware that will enable us to open up four realms across the United States and Europe. Adding these realms will significantly increase the amount of players who can get into WildStar. We believe that this will address the issues above, dramatically improving the game experience, reducing lag, and improving queues. Once we have resolved the current issues, we plan to merge these additional realms."
http://www.wildstar-online.com/en/news/2015-10-01-new-wildstar-realms-incoming/
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[Q]The issues recently have been frustrating, yes, but it's not really as bad as some people make it sound on the forum.[/Q]
 
Well thats your opinion and you are entitled to be dramatically wrong if you want. I however think that it is as bad as people have stated it.
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But TRUST me the Carbine team is as well frustrated as well and,  so we just have to hunker down for a few days more and it will pass.
 
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