131109-f2p-login-issues-code-from-gamespot-giveaway

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Hello,
 
Just got my F2P beta key through Gamespot.com's giveaway.
 
I've done everything correctly with applying the code, creating my account (and correct region), even recieving my confirmation email from NCSoft, and fully installing/patching the game..
 
However, after entering my login information in-game, I immediately get this error: "Network Error : Connection Closed", with no details on what is causing this.
 
Anyone know what could be causing this? I'm currently running the game "As Administrator", and also have added the parameters " -dx9" after my game path, just to try these "quickfixes", but nothing has worked. I've tried about 15 times in a span of 30 minutes..
 
Thank you for any information as to what may be causing me this error!
 
Sincerely,
Misfitpark
			
				
	Edited September 4, 2015 by m1sf1tp4rk	
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I've been trying to log in to the full client, with a f2p beta code account... NOWHERE is this explained as not being the right, nor when I entered my code was I SUGGESTED to download the PTR version, or any links on the website referring me to this method of trying the game.
 
installing the PTR client now,and hopefully this will fix it, because so far I've had zero help in threads, and no help from support.
 
so far, not enjoying my experience AT ALL, as you can imagine, and I'm hoping this is actually the problem, and then in fact wouldnt mind having already installed the full client for when it switches over...
 
Carbine really needs a new marketing team, or just not half ass all the information... because if not, going free to play isnt going to just magically save this game.
			
				
	Edited September 5, 2015 by m1sf1tp4rk	
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So.. you won a key to a BETA, and didn't think the BETA client was what you needed?
 
There are also multiple posts here on the forums (in the BETA section particularly), explaining how/where to download the BETA client.	
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no, I guess I didn't use common sense..
 
the site I won the key: not listed
 
the email confirming my key was accepted, where I would consider the BEST possible area to tell me this, or maybe a simple link: not listed
 
after applying the code, in account management : not listed, no link, only a button to "DOWNLOAD THE GAME".
 
If it is expected to search the forums, quite vigorously, at that, to figure this out, I imagine I won't be the only one with this problem. However, I assume most people will have far less patience to do so, much less, with a game that is failing.
 
this is my first beta experience, but regardless, I don't think I'm stupid, lazy, etc. for expecting a simpler approach to this information, especially since I was automatically redirected to pages after applying codes, and received emails, where anyone familiar with ANY other game would expect this information to be contained somewhere within.
 
Once again, I'm giving this game a try, not the other way around, and so far, Carbine has failed me.
 
but I'm sure your defense slash explanation will happily be accepted by the new playerbase this game is so desperately trying to reach out to.
 
Good day.	
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Copied from the gamespot.com website.
 
{| class="blockquote"
 
 
Download InstructionsDownload the Closed Beta client by clicking this link:http://wildstar.patcher.ncsoft.com/PTR/WildStarPTR.exe
While you wait for the client to download, you'll need to follow the below directions to redeem your key
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ahh, darn, I missed the link provided by Gamespot, a 3rd party affiliate.. user error. I apologize.
 
but where was Carbine's support? very lacking, almost obsolete.
 
that is my point.
 
but i'll take the blame for the one link I missed, being excited just to apply for a code, and get one, however, I think you can probably sympathize with me..
 
I'm not trying to discourage anyone, or say Carbine is a terrible company all around. I'm hoping that my frustrations, and misunderstandings, will be taken into consideration for the new future, so that this game, and company, will have that much more potential for franchise growth.
 
Thanks for all the help, and if you find this helpful, or understand where I'm coming from somewhat, like this post, so others may have a better chance to quickly avoid this obstacle I had to endure.
 
Sincerely,
Misfitpark	
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Back on topic, this DEFINITELY was my issue! I'm in character creation now. It's too bad I got error code: "Network Error : Connection Closed", rather than something more like : "Error: You are trying to use a Beta account in the full client. Please download the public test realm client:"
 
Again, another point I was trying to make.
 
Thank you all for the... erm... help.
 
Take care	
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{| class="blockquote"
ahh, darn, I missed the link provided by Gamespot, a 3rd party affiliate.. user error. I apologize.
 
but where was Carbine's support? very lacking, almost obsolete.
 
that is my point.
 
but i'll take the blame for the one link I missed, being excited just to apply for a code, and get one, however, I think you can probably sympathize with me..
 
I'm not trying to discourage anyone, or say Carbine is a terrible company all around. I'm hoping that my frustrations, and misunderstandings, will be taken into consideration for the new future, so that this game, and company, will have that much more potential for franchise growth.
 
Thanks for all the help, and if you find this helpful, or understand where I'm coming from somewhat, like this post, so others may have a better chance to quickly avoid this obstacle I had to endure.
 
Sincerely,
Misfitpark
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I don't have the energy to argue with you, kid. but to save you some time, I'm already uninstalling this game.. can't get into a game that has cartoon-style graphics, but requires high rendering graphics to play. makes no sense. I can run WoW, and LoL without the slightest of problems. In order to play this game without fps lag, i have to turn the rendering down to a BLUR. This whole *cupcake*ing game, the company, and from your responses, the community, is a *cupcake*ing joke.
 
this game will surely tank, before the end of this year, I'm sure, and the only people defending it, cant even do so without a stick shoved up their ass attitude, like you two. *cupcake* you both, this game, and shit company.
 
I feel bad for you because youve probably spent money on this game and its still going to fail, umad? *cupcake*ing losers. :D	
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{| class="blockquote"
I don't have the energy to argue with you, kid. but to save you some time, I'm already uninstalling this game.. can't get into a game that has cartoon-style graphics, but requires high rendering graphics to play. makes no sense. I can run WoW, and LoL without the slightest of problems. In order to play this game without fps lag, i have to turn the rendering down to a BLUR. This whole *cupcake*ing game, the company, and from your responses, the community, is a *cupcake*ing joke.
 
this game will surely tank, before the end of this year, I'm sure, and the only people defending it, cant even do so without a stick shoved up their ass attitude, like you two. *cupcake*you both, this game, and shit company.
 
I feel bad for you because youve probably spent money on this game and its still going to fail, umad? *cupcake*ing losers. :D
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people who are frustrated, and then antagonized by the people  who should help them, tend to lash back at said people.. you werent being informative, you were trying to prove me wrong, or make me look dumb, and you didn't succeed.
 
you arent gonna miss me, thats cool. however, you will miss out on all the money youve probably wasted already on this game when it fails, and all the time you will have wasted when servers go down.
 
the "stuff" this game is throwing at me, is mostly background imagery and objects that arent interactable, just for looks.. stuff that if wasn't there, I'd still really enjoy the combat/characters/models that I'm actually interacting with, and focusing on,
 
but youre telling me, that people with high end graphic-capable computers, despite all the pay-for titles (that arent failing miserably) are gonna waste time playing this game? ha ha.
 
you sir, are definitely a kid, and if not, you show the ignorance of one, and lack of experience of one. you are desperately defending a game that is failing, which proves you have time/money invested, but I'm sorry, junior.. it was all a waste.. now umad?
 
this game is going downhill, but luckily it will take all you shit-spewing fanboys with it. once again, good day, and while i take blame for my mistakes, a shitty community like yourself can definitely take some fault for this game not succeeding. YOU are in fact the internet badass, hiding behind an avatar, but wouldnt even look at me wrong in real life.
 
so back to harassing new players you go, *cupcake*boy.	
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thanks for the link to wildstarPTR   i too was wondering what was going  why on earth dont they just  put a beta link in the   account manager
 
I should imagine there  is a lot of people  getting codes  going straight to   wildstar   signing up  downloading and then  wondering what on earth is going on
 
yeh i know you can read and you are correct  it even says  where to download from   but in most cases  you  just go to the  site get a code  then rush  straight for wildstar  to make a account and  download a client  
 
when the client is downloaded   you just  change the  button to point to   beta  and  off you go
 
its kinda bad   when your trying to attract customers and i should imagine quite a  few will just want to get it and  try it  asap 
only to find out that they downloaded the wrong  client  and it could be solved so easy with a  2nd download link for the beta in the downloads
			
				
	Edited September 5, 2015 by revolter	
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{| class="blockquote"
thanks for the link to wildstarPTR   i too was wondering what was going  why on earth dont they just  put a beta link in the   account manager
 
I should imagine there  is a lot of people  getting codes  going straight to   wildstar   signing up  downloading and then  wondering what on earth is going on
 
yeh i know you can read and you are correct  it even says  where to download from   but in most cases  you  just go to the  site get a code  then rush  straight for wildstar  to make a account and  download a client  
 
when the client is downloaded   you just  change the  button to point to   beta  and  off you go
 
its kinda bad   when your trying to attract customers and i should imagine quite a  few will just want to get it and  try it  asap 
only to find out that they downloaded the wrong  client  and it could be solved so easy with a  2nd download link for the beta in the downloads
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well said, revolter. I'm glad you didn't have to be attacked by these 2 assholes, who havent had to go through this experience, just want to put in their 2 cents. these people will definitely DEFER new players from the game, especially those who spent hours on end already depleting their options, after getting a very misleading ERROR in-game that told me nothing of my problem, and wasnt even RELATIVE to the situation. there was no network error, there was a wrong client error.
 
I hope you enjoy the game, the combat is actually very enjoyable. I just cant imagine getting to end-game content, and having to run raids with know-it-alls dickheads like these two, but I guess you get those types in every game, especially mmo's.
 
I'll be going now, but I hope kids like this get dealt with some how, or they will just be one more deterrent for a game that really cant use much more negativity attached to it.
 
happy gaming!	
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			There's no cause for insults and name-calling.	
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