108041-nightly-2-hour-downtime-getting-a-little-old

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I know that it's "scheduled" maintenance when carbine notifies us the player 4 hours before it happens... but after 2 months of every single day during the week and sometimes on weekends the game going down for 2 hours is getting old. Even when it says 30 minutes most of the time it ends up being at least 1 hour or more. 
 
I appreciate the work on the game, and the fact that they are doing something. But I just wish carbine would pick 1 day out of the week and do "maintenance" for 6 hours or something and leave the rest of the week alone. Because when they put the servers down happens to be practically the only time I can play.
 
 	
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			Better than WoW's half or sometimes whole day maintenance in my opinion.	
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I know that it's "scheduled" maintenance when carbine notifies us the player 4 hours before it happens... but after 2 months of every single day during the week and sometimes on weekends the game going down for 2 hours is getting old. Even when it says 30 minutes most of the time it ends up being at least 1 hour or more. 
 
I appreciate the work on the game, and the fact that they are doing something. But I just wish carbine would pick 1 day out of the week and do "maintenance" for 6 hours or something and leave the rest of the week alone. Because when they put the servers down happens to be practically the only time I can play.
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I don't like them patching all the time, but i dislike buggy games even more so.
 
Therefore:
 
 
Let them Patch~!	
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			Maybe they should just say " Sorry here is your money back, we are closing down" "when we can get it right, we will start the servers up again.This will probably be in 6 months time when it should have been originally released " the way this game is going presently, in 6 months time they will all be out of a job and we will be looking for the next MMO to waste our time on.	
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I know that it's "scheduled" maintenance when carbine notifies us the player 4 hours before it happens... but after 2 months of every single day during the week and sometimes on weekends the game going down for 2 hours is getting old. Even when it says 30 minutes most of the time it ens up being at least 1 hour or more. 
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Another downtime? After we had 2 hours of scheduled maintenance yesterday PLUS several MORE hours of UNSCHEDULED maintenance?
 
*cupcake*
*cupcake*
*cupcake*!
 
mmmm, cupcakes.
 
<sound of person running down the hallway, out of the house, and driving to the supermarket>	
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			Guild Wars 2 never goes down between patches, or anytime during the day. Why can GW2 do it but no other game can?	
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Guild Wars 2 never goes down between patches, or anytime during the day. Why can GW2 do it but no other game can?
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			Are they doing more downtime again tonight? Having my playtime cancelled 3-4 days a week is the main reason I went credd only.	
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			i came here to make a thread about this myself. yeah its getting a little old. imo if they plan on having daily updates for an hour or 2 start at around 2-3 am pst with the update. i know their workers will hate it but that way the servers back up around 7-8am est and shuts down late enough for most people to be in bed anyway. 	
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I know that it's "scheduled" maintenance when carbine notifies us the player 4 hours before it happens... but after 2 months of every single day during the week and sometimes on weekends the game going down for 2 hours is getting old. Even when it says 30 minutes most of the time it ends up being at least 1 hour or more. 
 
I appreciate the work on the game, and the fact that they are doing something. But I just wish carbine would pick 1 day out of the week and do "maintenance" for 6 hours or something and leave the rest of the week alone. Because when they put the servers down happens to be practically the only time I can play.
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See this explanation, then go on with your life. It's not the end of the world.
 
https://forums.wildstar-online.com/forums/index.php?/topic/107832-update-notes-1208-thread-completely-deleted/page-4&do=findComment&comment=1113461	
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I am really not a fan boy.
I like Tony Rey.... He amuses me, and I enjoy Wildstar.... but that is about as far as my fan boyishness extends. So understand this isn't a white knight, or defense thing. But more of an acceptance of a reality.
 
People would complain no matter what.
If they go down for six hours, people would *cupcake* about a huge downtime. If they spread it out during lowest pop times, people complain about to much downtime. The simple fact is, there is no optimal downtime, and no optimal plan for scheduled, emergency, or any kind of maintenance.
 
I guess, for me, Im less concerned about downtime, and more concerned about RNG and itemization. Fix that, and at least when Im online my time can be spent on more than just random grinding for random gear drops with random rune slots.
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			ya free week is in order grrr	
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			sigh this is getting annoying... they go on server maint on my main log in time... its getting tiring to not be able to finish my dailies/dungeons.	
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sigh this is getting annoying... they go on server maint on my main log in time... its getting tiring to not be able to finish my dailies/dungeons.
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FYI ... Cougar was on earlier today in the "missing update notes thread" and explained the Maintenance schedule for this week.
 
He apologized for the debacle that was last nights maintenance.
 
He said he wants to keep maintenance to a minimum but with the current state of the game ( end game stuff ...) they needed to do at least 2 big maintenances this week and possibly a 3rd to prepare for the upcoming cons they will be attending.
 
Just reporting ... don't shoot the messenger.  Kick Wadey instead ( look for the sign on his back ;) ).	
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Ok. Let me be constructive here. Please consider changing your patch times to between 3am and 8am like most other MMO's. Please try to keep your patches to one per week on a specific day like most MMO's. Please test your patches better so we are not reintroducing old bugs again and making sure that basic game functions work. I'm not really just speaking of this week. We've had patches every day for a week where I couldn't play every night. That's just nuts. Thanks.
 
I am truly curious why other MMO's lowest useage times differs so much from Wildstar.	
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It is between 3 am and 8 am currently ( for me ) TZ for the win.
 
Look someone is going to be disadvantaged.  It's a 24hr game.	
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			For me this down time is happening around 8am. This is the time i get a couple of hours play while my kids have breakfast and watch TV before we go out for the day. Having the amount of time i can play a day halved is getting very agrovating. I know i am a small person to this company and in the long term my problems mean nothing to developers, but i hope more players voice the concerns of these 2 hour downtime interfering with a service they are paying for and maby someone will give us more information other than 'the hamsters are tiered' because if this is an on going thing myself and others will start to leave. Which to me would be a shame as the small amount of time the servers are gracing me when not down has been very enjoyable and has left me wanting more.	
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			I'm just going off the patch times from other MMO's I've played, namely that huge one that's been doing updates for 10 years and did a lot of research into best patch times that I haven't played in 5 years ;P	
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Are you kidding me?  Do you really have to take servers offline for 1+Hr every single night?  There is actually a group of people at Carbine who run the backed who had a meeting and thought "Nobody will care if we take servers down every single night for an hour and a half or so".  Really?
 
On a side note, why do you have to do this so often and for this long?  Servers do not appear to be crashing, one would assume that they are not 'couse you do this frequent maintenance.  Would this mean that the backend is so poorly designed that unless you do basic maintenance / dump / cleans every 24-48 hours you will see serious issues pop up ? 'couse that would be rather disturbing.
 
So what's up Carbine?  Why don't you bring your head cheese networking guru onto the next twitch stream to tell us in detail why to hell this happens so frequently and for so long.  And if you do please make sure he provides actual answers with some more in-depth tech info.
 
Dat's all I got.  This prevented me from getting to Scientist 30 tonight and I am angry.  Rawr!	
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			There is one guy working in a storage room who has been up for a little too long? lmao... jk jk jk but really I don't know why they are taking this approach but yes it is getting really old.	
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Are you kidding me?  Do you really have to take servers offline for 1+Hr every single night?  There is actually a group of people at Carbine who run the backed who had a meeting and thought "Nobody will care if we take servers down every single night for an hour and a half or so".  Really?
 
On a side note, why do you have to do this so often and for this long?  Servers do not appear to be crashing, one would assume that they are not 'couse you do this frequent maintenance.  Would this mean that the backend is so poorly designed that unless you do basic maintenance / dump / cleans every 24-48 hours you will see serious issues pop up ? 'couse that would be rather disturbing.
 
So what's up Carbine?  Why don't you bring your head cheese networking guru onto the next twitch stream to tell us in detail why to hell this happens so frequently and for so long.  And if you do please make sure he provides actual answers with some more in-depth tech info.
 
Dat's all I got.  This prevented me from getting to Scientist 30 tonight and I am angry.  Rawr!
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Was explained by Cougar. This week special due rollback of patches. Need few more maintenances.
 
 
 
Deal with it.
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			I do appreciate the people on the forum that take the protect all threads approach but when there are real problems at hand the community will let you know. Which we are doing.	
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You are right. I voted with my wallet and that's all I can do.
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			I might take you seriously if you worked for carbine mr chua.	
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Your wallet against rest of world.
Is explained many many times. CCU is lowest at current time. Till CCU changes, Carbine keeping maintenances at current time frame.
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Pretty sure a lot of wallets have been voting lately based on what I see in game.
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Your wallet against rest of world.
Is explained many many times. CCU is lowest at current time. Till CCU changes, Carbine keeping maintenances at current time frame.
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Is this the CCU for USA AND EU? Because surely the CCU in EU would have been about 4 Hours ago when it was 4am.
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Is this the CCU for USA AND EU? Because surely the CCU in EU would have been about 4 Hours ago when it was 4am.
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And from maintenances NOT moving, Chua believe Carbine not seem to care.
Can complain all want on forum, reason for maintenance given
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 I just find it interesting Blizzard and their 6 million accounts has a different take on CCU. Curious about that.
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World CCU on average.
Cougar explained few days ago after launch. Is average CCU on world connections, which is lowest right now.
+ Carbine employees want night sleep as well, so must calculate in hou
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How much would it cost to employ some one to over see the maintenance over night for the benifit of the EU player base, which i will assume is greater than just myself.
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			The reason Blizzard can have a 5am to 11am window is that they have the resources to have more than one data center.  Carbine doesn't seem to have the resources so, as Olivar said they did an analysis to see when the least number of people would be impacted ( since they have to manage for a single data center ).	
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			Seems they are both AAA MMO's that cater to an entire globe of users. How are they that different?	
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A lot.
Is talking about employees in Datacenter + security clearance + training + team size
Is not matter of throwing money and more people at it. Is delicate operation.
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			Honestly, if this issue is going to be going on for a good portion of the week, I don't see any reason to shut out players that can only play during a specific time. If you're going to have issues like this going on for multiple days, you should adhere to all of your paying customers by changing it up a little. That way everybody wins... er... loses...	
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Check wsstatus.com
 
All the servers are almost up.  This may be way less time than their original 90mins.	
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			While I do wish that these maintenance patches could be done more in bulk rather than... every day, I do like the fact that they're actually fixing things. I like fixing things. Fixing things is good. Fix more things. Though if we could at least work on minimizing downtime to 90 minutes, maybe just 60...	
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			Patch is available for downloading.  All the servers are up .. they are in the final phases ... just need to wait for the login server open.	
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			I agree that carbine's schedule for downtime has been nothing but horrid for oceanic players. I personally have come to the realization that carbine and its employee's don't give a pair of feted dingo's kidneys for our sector of the world. The community is also having the same reaction towards carbine. Oceanic players have been voting with there wallets. The PVE oceanic server is now a barren ghost town if you are lucky you may see one person by the auction house or at the PVP vendors. Carbine'z lack of an advertising strategy mixed with indifference for their customer base has resulted in a failed product. If NC soft was serious about an Oceanic player base (and i know people are going to scream at me yet again truth hurts). Setup an SEA based server and attempt an aggressive marketing saturation campaign TV/Web/Billboard. This is where wildstar has failed hoping that the diehards from beta would spread word of mouth or a mere mention on good game on the abc in a 2 minute segment well it has failed mostly on behalf of the carbine but to a smaller degree the mmo segment of the industry producing bad quality games that no one is willing to spend their brass on anymore. I personally am happy with the game but in the interest of this thread i fell that certain truths need to be told. Let the verbiage of slights begin    	
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I'd be very suprised if anyone actually goes to the data center for most updates. Hardware yes. Software no.
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			I just got into the game.	
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			yes olivar i relise that and i dont need you pointing it out to me i am just making a recommendation that carbine may find interesting	
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			Yeah, the percentage is smaller, but that percentage is being COMPLETELY shut out. I'm talking about the people who can ONLY log on during those times, and pay MONEY for that time period. If you change it up, everyone is equally out on their money, and NO ONE is COMPLETELY shut out... Seems a lot more fair to me.	
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 I just find it interesting Blizzard and their 6 million accounts has a different take on CCU. Curious about that.
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