Issues/How to Report Bugs

Commanders,
We understand that bugs may occur with the game, and we want to try and investigate the issues as quickly as possible! For the quickest route, PLEASE contact customer support.
The in-game method is the best as it will allow us to collect some much needed data about your device and location. Go to Settings>Support>Helpdesk and submit a ticket. Although they may not respond straight away, the issue is quickly forwarded to the relevant department who will look into the issue. A response may come within 24 hours, but the process began immediately. Sometimes there may be a delay in the ticket as they want to investigate fully before sending a response. 
Of course, we will get them here on the community site too, as you may want to know "Is it just me or is it everyone?" So if you are to report a bug here, then I ask that you add some extra information for us to pass on to the developers. 
Please include:
ID/Username: 
Device:
Operating System: I.e iOS 300, Android 20.0
Country: (if needed)
Issue: 
This information will allow us to forward it (if necessary) or give a cursory investigation and allow us to give you a possible resolution. 
Thank You