101025-friends-character-name-deemed-not-acceptable-so-he-must-pay-to-rename

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My friend got a notice that his character name is inappropriate.  Fine, whatever.  The crummy part is that instead of him being allowed to rename his character before logging in (as other mmo's work), they told him he must delete the character or pay $15 dollars to rename him.  What a blatant money grab.  Now he is quitting, and the rest of our group will probably fall apart now since we are a group of friends who all play together.
 
Is this really the standard practice?  If so, it makes sense that you don't censor character names very much at all.  Let them create the toon, spend hours leveling, and then force the customer to pay $15 dollars unless they want to delete and start over.  Why not simply force a character to rename before logging in?  I find this practice very unscrupulous.	
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			I gotta ask...what was their name?	
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To be honest, if the group falls apart because one friend leaving, the group probably aren't as good as friends as one would think.
 
Also, he agreed to that in the ToS, though Madda thought they would just flag his name. We need confirmation on this.
 
But what was the name of your friend's character?	
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			Let me see if I can say this simply and politely:I don't believe you.	
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			How did they inform him about his need to pay $15 or delete character. This sounds like an email scam.	
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			The EULA clearly states that using immaturity in your account name is not allowed... If he decided to make a name that could be deemed immature then he put himself in the spot to suffer these consequences. Other games give you free name changes because they are nice, not because they are forced. Carbine is not trying to money grub at all	
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How did they inform him about his need to pay $15 or delete character. This sounds like an email scam.
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To be honest, if the group falls apart because one friend leaving, the group probably aren't as good as friends as one would think.
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The EULA clearly states that using immaturity in your account name is not allowed... If he decided to make a name that could be deemed immature then he put himself in the spot to suffer these consequences. Other games give you free name changes because they are nice, not because they are forced. Carbine is not trying to money grub at all
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			Maybe your friend shouldn't name his character small *cupcake*.	
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Regardless of the OP's complaint... How does this follow? They're friends enough that they all want to play together and don't want to play a game if they can't all play together. o.0
 
I'll be the odd one out and say that, if this is true, that's poor form on Carbine's part. I'm not really sure I believe it, though.
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My friend got a notice that his character name is inappropriate.  Fine, whatever.  The crummy part is that instead of him being allowed to rename his character before logging in (as other mmo's work), they told him he must delete the character or pay $15 dollars to rename him.  What a blatant money grab.  Now he is quitting, and the rest of our group will probably fall apart now since we are a group of friends who all play together.
 
Is this really the standard practice?  If so, it makes sense that you don't censor character names very much at all.  Let them create the toon, spend hours leveling, and then force the customer to pay $15 dollars unless they want to delete and start over.  Why not simply force a character to rename before logging in?  I find this practice very unscrupulous.
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I disagree. If I chose the name PrincessSparklePony and then grow bored of it, I should have to pay to change it. If I am forced to change because someone else makes a value judgment on my name based on differing tolerance thresholds of the word "immature", I should be given the chance to rename it without financial penalty. This is a blatant cash grab ... it it's even true, that is.
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OP, They don't screen names at character creation, maybe they will in the future, but there are more important issues to deal with. "Your friend" was likely reported, and that is how the name became an issue.
 
Here are the issues I have with this post:
"Your friend" created an inappropriately named character.
"Your friend" is leaving over having to pay $15 for using such a name
"Your friend" didn't bother to post about it, but YOU did
All "your friends" will likely leave now
I'm beginning to think "your friend", "your friends", and YOU are the same person....	
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			I doubt it, even the cashgrab called GW2 doesnt charge for forced namechanges.	
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Name change costs $19.99.
 
Can this person login? What happens when logging in to the character?
 
Either your friend got their account hacked and the hacker is attempting to steal their credit card info or more than likely, your friend doesn't want to play the game anymore and is making an excuse.	
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Hi Folks, 
 
Just as a quick note here, if a character name is unfit for in-game, we don't want it posted here on the forums because that would go against the code of conduct, so it's better not to keep asking what it was. I can't comment on whether this is what actually happened in this case, but it's the first time I have personally heard of this happening. We have had a few rename cases come up and in each one they were requested to change the name (without being charged) if it was a name that went against our ToS. 
 
- Team WildStar 	
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I smell something.
 
It smells like something that comes out of the rear end of a Bull.
 
The smell is coming from the OP.
 
 
 
 
 
To clarify, I think you are talking crap.	
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			Also note the "You must delete the character or pay for a name change" aspect. Carbine is perfectly capable of deleting names/characters that are deemed inappropriate on their own. If "your friend" is allowed to still login with a character that has supposedly been deemed inappropriate, I'd ignore it as a scam.	
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Hey There,
 
Can I please get a ticket number for this? 	
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			It really is a shame that we can't "Like" CM posts. :P	
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Hey There,
 
Can I please get a ticket number for this? 
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^this is probably the most frustrating response that could have happened. When a name change post is made, that is more than likely fake and just to get people to react the devs respond in the first 20 comments. When a legit issue is brought up and asked about, and a good convo starts and happens from it there are no devs to be seen. WildStar is really starting to let me down with what they decide is important to take care of...
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^this is probably the most frustrating response that could have happened. When a name change post is made, that is more than likely fake and just to get people to react the devs respond in the first 20 comments. When a legit issue is brought up and asked about, and a good convo starts and happens from it there are no devs to be seen. WildStar is really starting to let me down with what they decide is important to take care of...
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Did your friend get a link that took him to www.wildstar-onliine.com ?
 
This really sounds like your friend is getting scammed.	
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			If he were my friend, and paying $15 bucks was really an issue, I pay it for him. It's only $15 bucks were talking about. I understand there's a principle here, but can you really take the high moral ground when it's a situation related to an offensive and/or obscene character name?	
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			I recently had to change an inappropriate name.  There was no charge.  All that happened was when I tried to log in on that toon, i got a message saying that I had to rename my character.  I simply typed it in and the name was changed.	
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That's not an immature name, so that points invalid. try again.
 
and Carbine get's to decide if it is or not, not other players
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Boy do you need to chill out. They posted because I asked nicely in my Report. It's important to sort out whether this is fabrication, a CS mistake, or an actual change in policy. Chillia's reply, and the fact Smiley asked for a ticket already rule out a change in policy, so mission accomplished.
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			I've seen a simlar issue before on the forums, but its not what seems. The issue I saw was character A had an offensive name and was told to rename it. Character renamed his character with an equally offensive name. Then he was in the same boat, delete character or pay for a name change.	
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"PrincessSparklePony" is a name that would get very boring, very quickly and that I should definitely have to pay to change. The point is that if someone else decides that my name is unacceptable because "immature" is a subjective term and is subject to value judgments, I should not have to pay.
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which can be done in private email with the player, this is a known issue with devs on the forums. Go read any of the posts that are about real bugs/issues with the game and see the dev ghost town that is prevalent. It wouldn't be as bad if they didn't say they were listening and wanted to be active in helping and making it known. I am chill :D
 
Not mad, frustrated/let down. 
 
and I am not talking about the CM, I am talking about the dev that posted.
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I recently had to change an inappropriate name.  There was no charge.  All that happened was when I tried to log in on that toon, i got a message saying that I had to rename my character.  I simply typed it in and the name was changed.
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Well the Dev does need a ticket number.
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which is fine, all I am saying is devs seem to post in the irrelevant forum posts and refuse to in the ones that are for true issues in the game. It puts off a bad vibe for where they are focusing support
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Unfortunately when you accept the EULA at the beginning of the game, which you can read online before you buy the game, they can make the decision to do this if they want. So yes, you should if they say you do
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which is fine, all I am saying is devs seem to post in the irrelevant forum posts and refuse to in the ones that are for true issues in the game. It puts off a bad vibe for where they are focusing support
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Not mad, frustrated/let down. 
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<---- Title: Game Support Supervisor. Seems relevant to me.
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<---- Title: Game Support Supervisor.
 
The issue is relevant to me.
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which can be done in private email with the player, this is a known issue with devs on the forums. Go read any of the posts that are about real bugs/issues with the game and see the dev ghost town that is prevalent. It wouldn't be as bad if they didn't say they were listening and wanted to be active in helping and making it known. I am chill :D
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which is fine, all I am saying is devs seem to post in the irrelevant forum posts and refuse to in the ones that are for true issues in the game. It puts off a bad vibe for where they are focusing support
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says carbine studio staff under your name, not Game Support Supervisor. tough to know your title with that. And even with you being a Game Support Supervisor, being a supervisor myself, you should know then the issues with your forums and know that this is a complaint from many that devs are not as responsive as they need to be.
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says carbine studio staff under your name, not Game Support Supervisor. tough to know your title with that. And even with you being a Game Support Supervisor, being a supervisor myself, you should know then the issues with your forums and know that this is a complaint from many that devs are not as responsive as they need to be.
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Boy do you need to chill out. They posted because I asked nicely in my Report. It's important to sort out whether this is fabrication, a CS mistake, or an actual change in policy. Chillia's reply, and the fact Smiley asked for a ticket already rule out a change in policy, so mission accomplished.
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says carbine studio staff under your name, not Game Support Supervisor. tough to know your title with that. And even with you being a Game Support Supervisor, being a supervisor myself, you should know then the issues with your forums and know that this is a complaint from many that devs are not as responsive as they need to be.
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So, semantics then?
 
 
The *cupcake*does it matter who posts here?
If someone wants to get the job done, let them post and get the job done. Why should it matter who the entity is that's accomplishing it?
 
Pro-tip: Just because a Dev doesn't make a post on an issue-thread, doesn't mean they aren't looking into it.
 
 
Edit: Refer to above post from Smiley, while I call the Burn Ward and inform them you're on your way - and in need of serious treatment.
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Aren't semantics always the issue?
 
It matters when it is a huge issue on the forums
I am fine with getting the job done, actually I am happy they seem to care, but if they monitor from afar in one area they can do it in another.
 
Pro-tip: L2Forum and see how bad the support is 
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Pro-tip: L2Forum and see how bad the support is 
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Look at the words on top of the avatar.
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guess they need to fix their forums as well, since it doesn't show that above his picture O.o
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guess they need to fix their forums as well, since it doesn't show that above his picture O.o
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guess they need to fix their forums as well, since it doesn't show that above his picture O.o
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			 I appreciate any feedback from people that actually work for the game I’m paying to play. I don’t care what the issue is a lot of the times; it’s just good to know that they’re actually around fraternizing with the locals. Also I mean, just because the issue isn’t important to me for whatever reason doesn’t mean that it’s not incredibly important to someone else. The idea that someone’s going to take issue with the dev’s potentially helping someone with an issue that could be real is crazy to me.	
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 I appreciate any feedback from people that actually work for the game I’m paying to play. I don’t care what the issue is a lot of the times; it’s just good to know that they’re actually around fraternizing with the locals. Also I mean, just because the issue isn’t important to me for whatever reason doesn’t mean that it’s not incredibly important to someone else. The idea that someone’s going to take issue with the dev’s potentially helping someone with an issue that could be real is crazy to me.
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Hey Folks,
 
Lets please keep this on topic. 
 
No one should be charged for an inappropriate name change. If one of our Game Masters said so, I will have it investigated and will need a ticket ID number to do so.	
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			Ease off guys, I wasn't seeing it at first either. Even so, someone who thinks they're qualified to dispense 'pro tips' should be able to pay enough attention to figure out which devs do what without titles.	
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We should keep quoting that post just because MrSmily's avatar is cute.
 
To the OP: https://forums.wildstar-online.com/forums/index.php?/topic/96866-psa-beware-of-phishing-scam-targeting-wildstar-players/
 
It would be interesting to actually see the contents of the email.  I, like others here, are guessing it's a scam.  "Delete your character or CLICK HERE to pay to rename it".  You CLICK THERE, log in, and bam you just gave away your account information to China.	
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			Deleted: For respect to MrSmiley	
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			Exactly why I do not follow links from an email that I was not expecting (complete registration type links being an exception). I can't tell you how many emails I got from "blizzard" saying my account was under investigation that used some bogus link/email. I always open a seperate browser window and manually go to the official site myself to double check.	
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Ease off guys, I wasn't seeing it at first either. Even so, someone who thinks they're qualified to dispense 'pro tips' should be able to pay enough attention to figure out which devs do what without titles.
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^this is probably the most frustrating response that could have happened. When a name change post is made, that is more than likely fake and just to get people to react the devs respond in the first 20 comments. When a legit issue is brought up and asked about, and a good convo starts and happens from it there are no devs to be seen. WildStar is really starting to let me down with what they decide is important to take care of...
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We should keep quoting that post just because MrSmily's avatar is cute.
 
To the OP: https://forums.wildstar-online.com/forums/index.php?/topic/96866-psa-beware-of-phishing-scam-targeting-wildstar-players/
 
It would be interesting to actually see the contents of the email.  I, like others here, are guessing it's a scam.  "Delete your character or CLICK HERE to pay to rename it".  You CLICK THERE, log in, and bam you just gave away your account information to China.
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Chua.....not..even...sure...where to begin in topic....
First Chua agree with Lem: Humans in here need to chill, big time.
OP's story fishy. Chua guess had inappropriate name, got free rename, took second appropriate rename. Chua seen exact same story before in first month, except ended in ban.
And bashing on support? So last month. Chua recommend keeping up with improvements	
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			Put on some pants.	
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Two people in the guild I was had to change name because theirs was unfit. They did not have to pay anything though.
 
But what actually happens if 'your friend' logs INTO the game?	
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I like reading people lose their *cupCake*
 
Going off, letting the accusations fly as demonstrably true,...then at the end,..be like,..oh,..yeah,..um,..I'll be back!
 
 
Get the facts first, ask,.explain your situation without the hyperbole. 
then if it turns out Carbine was really trying to use 'unscrupulous' methods and had it out for you,..
then you can lose it.
 
:p	
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Put on some pants.
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OP's story fishy. Chua guess had inappropriate name, got free rename, took second appropriate rename. Chua seen exact same story before in first month, except ended in ban.
And bashing on support? So last month. Chua recommend keeping up with improvements
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Bashing support is different than calling them out for responding to a topic almost immediately after the post was made vs. fixing the week+ old tickets for legit issues. I 100% agree with keeping up with improvements and if we can make it make sense to Carbine the way things are coming across to their player base, maybe just maybe will they understand where they need to improve
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Let us be honest.  The whole story the OP came with today is so full of holes, its all made up for sure.  
 
 
 
Javi aka Captain Obvious.	
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Let us be honest.  The whole story the OP came with today is so full of holes, its all made up for sure.  
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Please follow with Chua.
Carbine already improving. Maybe take of bashhammer and actually see changes going on.
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But not immediate changes to the things HE wants done. 
 
I think someones jealous that this thread got attention so fast and not something that is relevant to him. 
 
The tears may also be blocking their ability to see changes.  im guessing
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Bashing support is different than calling them out for responding to a topic almost immediately after the post was made vs. fixing the week+ old tickets for legit issues. I 100% agree with keeping up with improvements and if we can make it make sense to Carbine the way things are coming across to their player base, maybe just maybe will they understand where they need to improve
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But not immediate changes to the things HE wants done. 
 
I think someones jealous that this thread got attention so fast and not something that is relevant to him. 
 
The tears may also be blocking their ability to see changes.  im guessing
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To be fair, as we can all assume, yes, this was probably a troll post.
BUT, still has to be looked into, especially if money is involved, more importantly money that should not be charged to a customer. things like that can lead to legal issues.
Therefore to clear things up, attention is needed relatively quickly, and publicly in case anyone else is having the issue and so that people dont start claiming "oh theyre wrongfully taking our money, lets sue them"  
With the type of people that are out there these days, all looking to be offended, all looking to sue someone. its the new get rich quick scheme going around, things like this need to be dealt with fast.
 
But this is just my common sense approach to this topic, sorry if no one agrees with me. i for one appreciate the quick response to this one.	
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Hey all,
 
Just popping in to say that I went through and cleaned up the thread a bit.	
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			Honestly I suspect email scam,  It is honestly a perfect scam that gains a scammer your friend's CC number and possibly their WS login.	
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To be fair, as we can all assume, yes, this was probably a troll post.
BUT, still has to be looked into, especially if money is involved, more importantly money that should not be charged to a customer. things like that can lead to legal issues.
Therefore to clear things up, attention is needed relatively quickly, and publicly in case anyone else is having the issue and so that people dont start claiming "oh theyre wrongfully taking our money, lets sue them"  
With the type of people that are out there these days, all looking to be offended, all looking to sue someone. its the new get rich quick scheme going around, things like this need to be dealt with fast.
 
But this is just my common sense approach to this topic, sorry if no one agrees with me. i for one appreciate the quick response to this one.
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			Removed my post about all the people complaining about wasting his time... prompting him to waste more of his time. nice.	
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Or maybe, just maybe, next time MrSmiley thinks he could step in and resolve something he remembers all the $#@! he took this time and decides against it.
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The EULA clearly states that using immaturity in your account name is not allowed... If he decided to make a name that could be deemed immature then he put himself in the spot to suffer these consequences. Other games give you free name changes because they are nice, not because they are forced. Carbine is not trying to money grub at all
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I find your name offensive.  I'm going to report it to Carbine.  Expect an email shortly telling you to either buy a new Wildstar account and pick a forum name that's not stupid or have your account banned from the forums permanently.
 
Sounds reasonable.
 
Right?
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Works for me, I'll wait for that email since it won't ever arrive :D
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SWING...
 
...and a miss.
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Troll
 
...and a bad one at that
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Chua.....not..even...sure...where to begin in topic....
First Chua agree with Lem: Humans in here need to chill, big time.
OP's story fishy. Chua guess had inappropriate name, got free rename, took second appropriate rename. Chua seen exact same story before in first month, except ended in ban.
And bashing on support? So last month. Chua recommend keeping up with improvements
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			Sounds like BS.	
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My gut instinct is that you are correct.
 
Trolls be trolling and then they're surprised they have to pay or gtfo for being trolls.
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As i mentioned in coffee once "common sense is not a gift, its a curse. You have to deal with those who don't have any" and Mr troll is a good example of what no common sense looks like!
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To be honest, if the group falls apart because one friend leaving, the group probably aren't as good as friends as one would think.
 
Also, he agreed to that in the ToS, though Madda thought they would just flag his name. We need confirmation on this.
 
But what was the name of your friend's character?
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Correct me if I'm wrong DeaHamelt you are talking about the troll of inappropriate names here, this causing them to have to change their name
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			Well, I think this thread has run it's course. Hopefully OP can get MrSmiley the ticket number and everything will be resolved. 	
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