136563-cant-login-because-of-invalid-login-token-even-with-2-factor-verification-enabled

== Content ==
			I keep getting Invalid login token message every time I login. I thought enabling 2-step verification would make it go away, but nope. I did a bit of research and the FAQ says it's because I have different IP addresses. This feature is just stupid. At least skip the IP check if the 2-factor verification is enabled. 
			
				
	Edited October 5, 2015 by User	
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			I'm experiencing this same issue... So.. playing from a different machine in a different location (yes, i have 2 computers, one at each house) makes me appear to be a hacker? so I'm just completely blocked... This seems a bit ridiculous... I've got 2 step authentication as well... you would think this shit would be enough to bypass a stupid IP check....	
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Sorry to hear you're having trouble logging in, I can certainly understand the frustration. When you mentioned researching the FAQ, I assume you meant this article, is that correct?
 
https://support.wildstar-online.com/hc/en-us/articles/203983049-The-game-says-Invalid-login-token-when-I-try-to-log-in-what-is-happening-
 
If not, I can confirm that the information in that article is accurate, up to date, and really good advice. What we're detecting here isn't that you're playing from a different location than the last time you logged in, but that there are multiple IPs reported to our servers on your current connection attempt. That can happen innocuously--as the article mentions--over a VPN, proxy, multiple routers, et cetera, and unfortunately that is not something we can disable on an individual account basis.
 
If it's possible, please try to simplify your connection as much as possible, at least temporarily, to see if that's your issue.	
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Sorry to hear you're having trouble logging in, I can certainly understand the frustration. When you mentioned researching the FAQ, I assume you meant this article, is that correct?
 
https://support.wildstar-online.com/hc/en-us/articles/203983049-The-game-says-Invalid-login-token-when-I-try-to-log-in-what-is-happening-
 
If not, I can confirm that the information in that article is accurate, up to date, and really good advice. What we're detecting here isn't that you're playing from a different location than the last time you logged in, but that there are multiple IPs reported to our servers on your current connection attempt. That can happen innocuously--as the article mentions--over a VPN, proxy, multiple routers, et cetera, and unfortunately that is not something we can disable on an individual account basis.
 
If it's possible, please try to simplify your connection as much as possible, at least temporarily, to see if that's your issue.
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i wish it were simple were i am. Internet here is all 4g lte... so the ip is  dynamic  and never stops changing. i have never had this issue with any other game... and i use an authenticator.... whats aggravating is when you pay for a subscription then cant bloodly well pay. Unfortunately they do not offer anything other then 4glte in the country my family is stationed in...  
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			This is obnoxious for those of us who can only play with a dynamic IP. I've never played an MMO - or any game, really - with such a restriction. And it just seems so unnecessary with the 2-step verification enabled. 	
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ya i dont understand why they have a bloddy 2 step if you can only use 1 ip address anyway... 
 
this just seems very old school security to me... 	
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{| class="blockquote"
Sorry to hear you're having trouble logging in, I can certainly understand the frustration. When you mentioned researching the FAQ, I assume you meant this article, is that correct?
 
https://support.wildstar-online.com/hc/en-us/articles/203983049-The-game-says-Invalid-login-token-when-I-try-to-log-in-what-is-happening-
 
If not, I can confirm that the information in that article is accurate, up to date, and really good advice. What we're detecting here isn't that you're playing from a different location than the last time you logged in, but that there are multiple IPs reported to our servers on your current connection attempt. That can happen innocuously--as the article mentions--over a VPN, proxy, multiple routers, et cetera, and unfortunately that is not something we can disable on an individual account basis.
 
If it's possible, please try to simplify your connection as much as possible, at least temporarily, to see if that's your issue.
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			Sounds like you need to purchase more login tokens. You can get 50 from the cash shop for $19.99.	
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ugh
 
{| class="blockquote"
Sounds like you need to purchase more login tokens. You can get 50 from the cash shop for $19.99.
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"it's not me it's you" mentality. this is how i feel.... 
so i did a test.. i made another account.. new untouched but different ips... and yes the same error code... invalid login token.
 
 
im gonna go with its not me with an issue.. i have just gotten 2 diffent 4g lte networks now to test... and i have thm with static ips... yet.. your game doesnt like it... 
 
so ya its not me its you!!! 	
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			Okay, I still can't login... I give up.	
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omg talk about stupid.. and maybe this helps you...
 
not sure if your in another country but i have and account with private internet access vpn.
 
i have it set to a US Seattle region... 
its never the same ip when i log into it.. but if i account very in wildstar through website and have the 2 step auth... it works and no issue...
 
 
so i guess what i have learned is you can have many ip log ins as long as its US only... 	
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So sad.... just installed this game today  :(
already browsed some topics with same issues but all without (real) solution (from devs/authority).
the amount of "potential hackers" probably are much fewer than the amount of disappointed users
 
Sorry if I am necroposting, just desperate guy here	
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Greetings!
 
So sorry to hear about your login issues. Please submit a ticket to our Support.
 
Thank you and welcome!	
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