149295-ncoin-transaction-limit

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In game store and the account website both give me an error when trying to by more NCoins "Due to a weekly purchase limitation".
 
Is this actually a thing or is this just an error? If so... WHY? I wan't to give you my money for shinies... why wont you take it!!!!!
 
*(assuming the limit is real, does it reset at a specific time/day or is it linked to last purchase?)
 
 	
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			I'd like to know as well, i've spent maybe $15 this week and i hit a limit? seems kinda low. 	
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			I think they have a limit on the number of transactions weekly to deter people trying to do mischievous things.	
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Could be the patch, no issue for me when I puchase the coins last week. 
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			Could be the patch, no issue for me when I puchase the coins last week. 	
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			Carbine is just that nice that they dont want you to spend your money. Theyre taking the F2P game model to the next level by limiting how much money you give them.	
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			Hold on were you using paypal ? It only works again when I use a normal credit card after the paypal error.	
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Hold on were you using paypal ? It only works again when I use a normal credit card after the paypal error.
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I've had this problem too. I filed a ticket and got the limit temporarily lifted (just a little too late...), and the support person who did so said the limit was some kind of security/fraud-prevention thing.
 
I just wish there was some way for us to verify that yes, we're whales who want spend lots of money.	
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Security software is acting up, I think I don't have the $15 limit becuase I use Paypal at first and then when that went bonkers type in my card details outside the game and didn't saved it. 
 
After a while saved it becuase I was lazy and now I can actually buy the NC coins in the game. Did you usually buy NC coins ingame ?	
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			Almost always. I think I purchased through the website the first time so I could add credit card information, but after that it was always in-game.	
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			There's a limit? 	
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In game store and the account website both give me an error when trying to by more NCoins "Due to a weekly purchase limitation".
 
Is this actually a thing or is this just an error? If so... WHY? I wan't to give you my money for shinies... why wont you take it!!!!!
 
*(assuming the limit is real, does it reset at a specific time/day or is it linked to last purchase?)
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Its ok at least you GET to purchase Ncoin. I have been battling Customer Support for a month trying to see why I cannot. Each time I get the same response from a different agent telling me to switch browsers or computers. After 4 different computers with 3 browsers on each I highly doubt its a me issue but a NCSOFT issue. Then one told me they have general security checks and purchase limits that people get caught in.
 
Its like they dont want our money?!?!!?
			
				
	Edited January 28, 2016 by Mind Games	
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It's an anti-fraud system.
 
is your account new?
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			Wow I cant believe people will complaint because they are protecting your account, what a nerve?  (Heavy dose of SARCASM intended)  :lol:  :D  :P	
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Wow I cant believe people will complaint because they are protecting your account, what a nerve?  (Heavy dose of SARCASM intended)  :lol:  :D  :P
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What are they protecting? Someone buying me NCoin to use? If someone stole my card info and used it, it's an incredibly simple fix. I check my account, see stuff I didn't buy, then I click "flag as fraud". 3 days later problem solved. Unless they think I stole some one else's card, with my exact same name....
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SARCASM: 
 
"Sarcasm is the use of irony to mock or convey contempt.[1] "The distinctive quality of sarcasm is present in the spoken word and manifested chiefly by vocal inflections".[2] The sarcastic content of a statement will be dependent upon the context in which it appears."
 
I am agreeing with you my man.
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Man, if I was Crabine, I'd just turn off all the limits and let people go spend-crazy.  :lol:
 
Crabine be like:
 	
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			It only started to happening after the last patch I assume, so may be some type of security update, maybe to avoid players account from been stolen and used by scammers or hackers?	
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Man, if I was Crabine, I'd just turn off all the limits and let people go spend-crazy.  :lol:
 
 
 
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			Carbine cares so they want to make sure you dont run a tab on your CC and then your wife kills you or your mom or your dad or your grandma.... :lol:  :lol:	
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			Unfortunately, credit card fraudsters are the reason we can't have nice things like unlimited spending. Companies have to protect themselves.	
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			 Now if only casinos practiced this.. there would be no gambling anonymous groups... :D	
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			Or if the bars did the same thing there would be no need for AA  :lol:	
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Got a response from Support. They gave me NCoin buying privileges for 24 hours :3 They also confirmed it was an account flag in their general security system for purchase attempts. Can anyone confirm if this gets lifted after a week, as the error code states? Or is this a permanent flag on my account now and I'll have to contact support every time I wan't to purchase NCoins down the road?
 
#CRBSunshine #helpmegiveyoumymoney #savethechua	
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I also received a response and I did what they told me but still get the same error message as I was getting before. I hope you have better luck than me :(
 
This is what I was told:
Thanks for contacting us!I was able to locate your recent failed purchased attempts and re-enabled one of them to be looked at. You will receive an automated email with details of your order and any instructions you may need to do in order to complete a purchase within 48 hours. 
			
				
	Edited January 29, 2016 by Mind Games	
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